Additional Information, Help, and Updates
Startup Guide
2–5
To provide the fastest possible resolution of your problem, have
the notebook and the following information available when
you call:
■
Notebook serial number and model description, which are
provided on labels affixed to the bottom of the notebook.
■
Purchase date on your invoice.
■
Conditions under which the problem occurred.
■
Error messages that have displayed.
■
Manufacturer and model of any optional printer connected.
■
Operating system version number and registration number.
View these numbers in the System Properties window of your
operating system.
■
The version of the system ROM installed on the notebook.
333953-001.book Page 5 Monday, July 14, 2003 2:40 PM