HP 320 Series Page 48 Installation Reference Download | Manualshive

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Summary of Contents for 320 Series

Page 1: ...Installation Reference HP 9000 Series 300 Computers HP Part umber 98561 90000 Fliiil HEWLETT PACKARD Hewlett Packard Company 3404 East Harmony Road Fort Collins Colorado 80525 ...

Page 2: ... WARRANTY A copy of the specific warranty terms applicable to your Hewlett Packard product and replacement parts can be obtained from your local Sales and Service Office CopYright Hewlett Packard Company 1986 1988 This document contains information which is protected by copyright All rights are reserved Reproduction adaptation or translation without pnor written permission is prohibited except as ...

Page 3: ...are appropriate for my needs The manual covers enough topics Overall the manual meets my expectations Jold You have used this product Less than 1 week Less than 1 month Less than 1 year 1 to 2 years Agree Disagree 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 More than 2 years Please write additional comments particularly if you disagree with a statement above Use additiona...

Page 4: ... HP Part Number 98561 90000 E1188 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS PERMIT NO 37 LOVELAND COLORADO POSTAGE WILL BE PAID BY ADDRESSEE Hewlett Packard Company Attn Learning Products Center 3404 East Harmony Road Fort Collins Colorado 80525 9988 11111111 111111 1111 1 1 111 11 11111111111111111 1 ...

Page 5: ...argin indicates the changes on each page Note that pages which are rearranged due to changes on a previous page are not considered revised The manual printing date and part number indicate its current edition The printing date changes when a new edition is printed Minor corrections and updates which are incorporated at reprint do not cause the date to change The manual part number changes when ext...

Page 6: ...iv Printing History ...

Page 7: ... Boot ROM Beeper 28 Boot ROM Errors 29 Running an Extended Memory Test 30 What To Do When Errors Occur 30 Where To Get Help 31 Boot ROM Error Messages 31 Where to Go Next 31 Notes 32 Chapter 3 Reference Replacing the Fuse 34 Processor Board Switches 35 Processor Boards for Model 320 37 Processor Boards for Model 330 38 Processor Boards for Model 350 38 Processor Board for Model 318 39 Processor I3...

Page 8: ...43 Human Interface Card Switches 44 System Interface Board Switches 45 HP IB and RS 232 Switches 46 Optional Disc Interface Switches 47 LA J Switches 48 Chapter 4 Glossary Chapter 5 Installing Add on Accessories VI Table of Contents ...

Page 9: ...d we want to address a few preconceptions you may have about computer documentation Yes we know that you may be less than enthusiastic about reading this reference You re concerned that you ll have to read for hours before you can finally put the book down and actually do something with your computer Or perhaps you re afraid that we ll presume you have a Ph D in electrical engineering give you a s...

Page 10: ...on your computer system and read and interpret the self test messages Reference This section contains information that you don t normally need for installa tion but that may be valuable at a later date or for tutorial purposes You are referred to this section from the main body of the guide where appropriate Glossary This section contains definitions of terms used in this reference Add on Accessor...

Page 11: ..._ Line On Indicator Fans l _ _ Power Switch Accessory Slots I S I _Voltage Select Switch HP HIL Interface Power Socket Fuse Your Computer s Parts Installing Your System 3 ...

Page 12: ... keep it cool The fans should always be running when the computer is on If either fan ever goes off while the computer is powered on switch the computer off and call your HP Service Representative Accessory Slots Remove these covers to install memory cards interface cards and other accessories Power Socket The three pronged power socket is especially designed for an HP power cord The power cord is...

Page 13: ...st There are four sections to the installation procedure the Computer section the Monitor section the Keyboard section and the Video Display section The Computer Section This section covers unpacking and installing the computer mainframe Remove the computer from this carton The computer is packed in a large carton together with a box containing accessory items Go ahead and remove the computer from...

Page 14: ...nd this manual Compare the voltage setting to the power cord Your computer can be set to operate at nominal line voltages of 120 or 240 Vac It was set at the factory to the line voltage in your area However it is a good idea to check the setting and change it if it is incorrect I CAUTION I The computer can be damaged if set for 120 Vac and plugged into a higher voltage The best way to check for co...

Page 15: ...Great Britain 8120 1351 900 250V 6A N Neutral or Identified Conductor South Africa 8120 4211 917 250V lOA E Earth or Safety Ground Switzerland 8120 2104 906 250V 6A United States 8120 1378 903 120V lOA NOTE Plugs are viewed from connector end Shape of mOlded plug United States 8120 0698 904 240V lOA may vary within country Available Power Cords Check the voltage setting Now compare the voltage fig...

Page 16: ...onochrome or color and covered individually Medium resolution Monochrome This section covers installing a medium resolution monochrome monitor Find and unpack the video board If you ordered an unbundled system or are upgrading your system the video board may have come separately Locate the video board carton It will have the number 9S542A stamped on it Install the video board in the computer The v...

Page 17: ...ked SPKR Connect the audio video cable Connect one end of the Video cable to the Video Out connector on the computer Connect one end of the SPKR cable to the Audio Out connector on the computer Then connect the other ends to the monitor Install the HP HIL cable The HP HIL cable is keyed It has a black dot at one end and two black dots at the other Locate the two dot end of the HP HIL cable It is m...

Page 18: ...board If you ordered an wlbundled system or are upgrading your system the video board may have come separately Locate the video board carton It will have the number 98543A stamped on it Install the video board in the computer The video board must be installed in the bottom slot in the computer If a board is already located there it must be removed and positioned elsewhere Find the video display mo...

Page 19: ...d Green The monitor output connectors are labelled R Band G Connect each video cable connector to the appropriate video connector on the computer Then connect the other ends of the cables to the Monitor Install the audio cable Now find and install the audio cable It has an RCA connector on each end Install it between the computer and the monitor Install the HP HIL cable The HP HIL cable is keyed I...

Page 20: ...u ordered an unbundled system or are upgrading your system the video board may have come separately Locate the video board carton It will have the number 98544A stamped on it Install the video board in the computer The video board must be installed in the bottom slot in the computer If a board is already located there it must be removed and positioned elsewhere Find the video display monitor carto...

Page 21: ...or does not have an internal speaker or HP HIL circuitry so you will need to install a Speaker Module Installation involves selecting a location for the module installing a fastener pad and attaching the module to the pad The fastener pad has a pressure sensitive adhesive backing The backing must be placed on a clean dry and oil free surface It should be flat smooth and non porous Suggested locati...

Page 22: ...d of the HP HIL cable It is marked with two black dots Connect the two dot end of the HP HIL cable to the computer The computer socket is also coded with two dots Connect the one dot end of the HP HIL cable to the speaker module The speaker module receptacle is also coded with one dot Connect power to the monitor The power cord is located in the carton containing the monitor Connect it to the powe...

Page 23: ...ositioned elsewhere Find the video display monitor carton The monitor furnished with your computer is an HP 98751 or an HP 98752A 19 inch high resolution Color Video Monitor Find the carton containing your monitor It will have HP 98751 or HP 98752 printed on it Go ahead and unpack the monitor and place it on a convenient surface at your work area I CAUTION I Turn your computer OFF before installin...

Page 24: ...h and non porous Suggested locations are the back or side of the monitor or the edge of a desk Avoid any location which interferes with equipment ventilation grilles Select a suitable mounting location and remove the paper covering from the back of the fastener pad Place the pad at the location and press down firmly for a few seconds Now attach the module to the fastener pad Install the audio cabl...

Page 25: ...ow look like this Monitor Computer RGB Computer with High resolution Color Monitor The Keyboard Section This section covers installing the keyboard Find and unpack the keyboard The keyboard is packed in a fiat box with a picture of a keyboard on the top I CAUTION I The keyboard cable plugs and sockets are not alike If you force a plug into the wrong socket on the computer or keyboard you can damag...

Page 26: ...d cable Find the two black dot end of HP HIL keyboard cable The socket on the speaker module also has two dots Install the two dot end of the HP HIL cable into the two dot socket on the speaker module Connect the one dot end of the keyboard cable Install the keyboard cable plug with one dot in the right hand socket of the keyboard as viewed from the back The right hand keyboard socket is also code...

Page 27: ... o Computer Computer with Medium resolution Monochrome Monitor and Keyboard Monitor Computer Computer with Medium resolution Color Monitor and Keyboard Monitor Computer Computer with High resolution Monochrome Monitor and Keyboard Installing Your System 19 ...

Page 28: ...ny problems If your computer does not turn on check the following 1 Is the power switch on the front of the computer set to the on position The switch should be in flush with the front of the computer 2 Is the power cord firmly plugged into the computer s power socket and into the power outlet 3 Is power present at the power outlet If you answered yes to all three questions replace the fuse accord...

Page 29: ...any beeps either make sure that you have correctly installed the video display monitor Areas to check are Is the monitor plugged in and turned on Are the video cables correctly installed If the display is correct you have installed your computer If you have an HP 98568A or an HP 98570A eight slot backplane expander to install do so now Use the instructions included with the expander or those in th...

Page 30: ...22 Installing Your System ...

Page 31: ...e lost and hours of your labor may be wasted Your computer minimizes this risk by performing a self test every time you turn it on In this way most problems are caught before you start to work sparing you the frustration of a mid session failure In this chapter we describe how to interpret the self test messages and suggest what you should do in case of a failure Reading the Self Test 23 ...

Page 32: ...system otice the messages appearing along the left hand side of the screen Compare your display to the appropriate one below Adjust your monitor if necessary Copyright 1985 Hewlett Packard Company All Rights Reserved BOOTROM Rev B MC68010 Processor Bit Mapped Display These items listed only Keyboard if installed MC68881 Co processor HP IB HP98626 at 9 XXXXXX Bytes SEARCHING FOR A SYSTEM Press RETU...

Page 33: ...OOTROM Rev B or C1 MC68020 Processor Bit Mapped DisplaY 1 These items listed only Keyboard if installed MC68881 Co processor HP IB HP98626 at 9 xxxXXX Bytes SEARCHING FOR A SYSTEM Press RETURN To Pause RESET To Power Up Model 320 Display Reading the Self Test 25 ...

Page 34: ...only HP98643 at 20 if installed XXXXXXX Bytes SEARCHING FOR A SYSTEM Press RETURN To Pause RESET To Power Up Models 330 and 350 Display The lines under the BOOTROM Rev Amessage tell you that each major component in your computer has just been tested If the component passed the test a status message is displayed if the component failed the test an error message will appear 26 Reading the Self Test ...

Page 35: ...terface in your computer its namc and select code would be listed also The final status message in the self test list XXXXXX Bytes shows that memory has passed its test This figure will be different for the various models You may check it by adding up your amount of RAM and subtracting 174 bytes While the memory test is in progress the message TESTING MEMORY appears at the bottom of the screen Pre...

Page 36: ...east one error and it s giving you a minute to read the error message s on the screen You can press IReturn I to terminate the waiting period Boot ROM Beeper In addition to displaying an error and waiting a minute the boot ROM sounds a pattern of beeps The boot ROM is actually sending an error message to a service person If this error pattern is sounded check the display for an error message Refer...

Page 37: ...l It also displays the message CONTINUE AT OWN RISK Press RETURN To Continue The computer will do nothing further until you press the IReturn I key Your computer is somewhat unpredictable in this state and could alter the programs that you want to load from a disk Therefore if you decide to continue make sure you have extra copies of any disks or programs that the boot ROM might access Reading the...

Page 38: ...When Errors Occur Very few self test errors are serious enough to require service When an error is reported always run the self test again and see if the error is repeated If the same error is reported a second time look up the message in the Boot ROM Error Messages list which follows You can often correct the problem yourself Make the recommended adjustment and run the self test again If the same...

Page 39: ...E OF xxxxxx Description and Recovery Action The self test found a failure After evaluating the message either press IReturn Ito begin the booting process or call HP for service Either more than half of the devices on the HP IB interface are turned OFF or a device on the HP IB has failed the self test First turn each device on or disconnect it Then run the self test again If the message is repeated...

Page 40: ...Notes 32 Reading the Self Test ...

Page 41: ...Reference This section contains the following reference and tutorial information Replacing the Fuse Processor Board Switches Human Interface Card Switches System Interface Board Switches Reference 33 ...

Page 42: ...Location 4 Open the fuse cover by turning it counter clockwise with a screwdriver 5 Remove the fuse cover It should contain a 250V 8A fuse Remove the fuse 6 Install the replacement fuse that was shipped with your computer into the fuse cover and slide the cover into the computer 7 Close the cover by turning it clockwise with a screwdriver 8 Plug the power cord into the computer s power socket and ...

Page 43: ... Board Features Used In Replaced By 98561 66511 MC 68010 at 10MHz HP 98561A 98561 69525 0 5M RAM Opt 002 Rev A bootROM 512x400xl Mono Video 98561 66512 MC 68010 at lOMHz HP 98561A 98561 69525 1 0M RAM Rev A bootROM 512x400x 1 Mono Video 98561 66513 MC 68010 at lOMHz HP 98561A 98561 69526 1 0M RAM Opt 003 Rev A bootROM No Video 98561 66514 MC 68010 at 10MHz HP 98561A 98561 69525 0 5M RAM Opt 002 Re...

Page 44: ...3500 Upgrade to Rev B bootROMl Repair Kit 98561 66524 MC 68010 at 10MHz HP 98561A 98561 69525 0 5M RAM Opt 002 Rev B bootROM 512x400xl Mono Video 98561 66525 MC 68010 at lOMHz HP 98561A 98561 69525 1 0M RAM Rev B bootROM 512x400x 1 Mono Video 98561 66526 MC 68010 at 10MHz HP98561A 98561 69526 1 0M RAM Opt 003 Rev B bootROM No Video 1 Upgrade to Rev B bootROM with 98563 67001 36 Reference ...

Page 45: ...16 67MHz HP98561B 98561 69522 No RAM 16K Cache MC 68881 Flot Pt Coproc at 16 67MHz Rev A bootROM 512x400x1 Mono Video Upgrade to Rev B bootROM l 98561 66521 MC 68020 at 16 67 HP98561B 98561 69521 No RAM 16K Cache MC 68881 Flot Pt Coproc at 12 5MHz Rev B bootROM No Video 98561 66522 MC 68020 at 16 67MHz HP98561B 98561 69522 o RAM 16K Cache MC 68881 Flot Pt Coproc at 16 67MHz Rev B bootROM 512x400x1...

Page 46: ...68020 at 16MHz HP 98562A 98562 69013 4M RAM MC 68881 Co FPU MC 68851 MMU Rev C bootROM No Video Processor Boards for Model 350 Processor Board Features Used In Replaced By 98562 66516 MC 68020 at 25MHz HP 98562B 98562 66517 4M RAM MC 68881 Co FPU Custom MMU Rev A2 bootROM No Video 98562 66512 MC 68020 at 25MHz HP 98562B 98562 69j 12 4M RAM MC 68881 Co FPU Custom MMU Rev C bootROM 10 Video 38 Refer...

Page 47: ... MC 68851 MMU HP 98564G Rev Cl bootROM HP 98573C No Video Processor Board for Model 319 Processor Board Features Used In Replaced By 98564 66510 MC 68020 at 16MHz HP 98564A 98564 69510 4M RAM MC 68881 Co FPU MC 68851 MMU Rev Cl bootROM No Video 98564 66511 MC 68020 at 16MHz HP 98564A 98564 69511 8M RAM MC 68881 Co FPU MC 68851 MMU Rev Cl bootROM No Video Reference 39 ...

Page 48: ...eo Processor Boards for Model 360 Processor Board Features Used In Replaced By 98579 66510 MC 68030 at 16MHz HP98579A 98579 69510 4M RAM and MC 68881 Co FPU HP98247A MC 68851 MMU Upgrade kit Rev C1 bootROM No Video Processor Boards for Model 370 Processor Board Features Used In Replaced By 98579 66515 MC 68020 at 33MHz HP98579B 98579 69515 MC 68882 Co FPU and Rev C1 bootROM HP98247B No Video and H...

Page 49: ...tration shows the processor board switches All switches are shown in their default positions Switch descriptions follow the illustration Check the switches and change them as required Processor Board Switches Reference 41 ...

Page 50: ...oller 1 System Controller Shipped setting o Not System Controller DIS Display Disable o Enabled Shipped setting 1 Disabled REM Remote Terminal Enable o Local Mode Shipped setting 1 Remote Mode EN RS 232 Control Line Defeat o Control Lines Defeated 1 Control Lines Defeated Shipped setting 42 Reference ...

Page 51: ...d attributes This section tells how to set the switches for desired operation The following illustration shows the interface card switches All switches are shown in their default positions Switch descriptions follow the illustration Check the switches and change them as required 0r I 4 o SW1 10 Human Interface Card Switches Reference 43 ...

Page 52: ...Internal HP IB System Controller 1 System Controller Shipped setting o Not System Controller REM Remote Terminal Enable o Local Mode Shipped setting 1 Remote Mode EN RS 232 Control Line Defeat o Control Lines Defeated 1 Control Lines Defeated Shipped setting 44 Reference ...

Page 53: ...d attributes This section tells how to set the switches for desired operation The following illustration shows the system interface board switches Switch descriptions follow the illustration Check the switches and change them as required All switches are shown in their default positions LAN HPIB OPT CARD D 1_ System Interface Board Switches Reference 45 ...

Page 54: ...d SC Internal HP IB System Controller 1 System Controller Shipped setting o Not System Controller DIS RS 232 Disable o Enabled Shipped setting 1 Disabled REM Remote Terminal Enable 1 Remote Mode o Local Mode Shipped setting MEN Modem Enable 1 Modem lines enabled Shipped setting o Modem lines disabled 46 Reference ...

Page 55: ...LowjHigh Speed o High Speed Shipped setting 1 Low Speed SC 8 System Controller 1 System Controller Shipped setting o Not System Controller INT 6 Interrupt Level LEV 7 is MSB LEV 7 76 00 Level 3 o1 Level 4 Shipped setting 10 Level 5 1 1 Level 6 SELECT Select Code 5 M is MSB 1 5 Shipped set at Select Code 14 01110 Reference 47 ...

Page 56: ...tion How It s Used REM 8 Local Remote o Local Shipped setting 1 Remote INT 6 Interrupt Level LEV 7 is MSB LEV 7 76 00 Level 3 01 Level 4 1 1 Level 6 SELECT Select Code 5 M is MSB 1 5 Shipped set at Select Code 20 10100 48 Reference ...

Page 57: ... the position on the screen where the next character will be typed Disk Similar to a phonograph record except that it stores programs and data instead of music Disk Drive An input output device that transfers programs and data between a disk and the computer s memory Hardware All of the electrical and mechanical components of the computer K bytes 1024 bytes Language System A large program which pe...

Page 58: ...ve or other mass storage device executed by the processor and then erased from RAM When the power is turned off RAM is erased ROM Read Only Memory This is permanent program memory used primarily for storing essential programs Programs in ROM are never erased so ROM is not reusable Software Programs languages or routines that control the operations of a computer in solving a given problem System Pr...

Page 59: ...utput cards and other enhancements If you ordered any at the time you purchased the computer they will be assembled at the factory If you purchased an accessory at a later date you will have to install it yourself When finished with the installation of an accessory place the Installation Note behind this page Installing Add on Accessories 51 ...

Page 60: ...52 Installing Add on Accessories ...

Page 61: ...n about the system it is prepared for and no other system Certain entries are left for you to make and maintain Careful and accurate entries will save you time and frustration if service is required A system information page is shipped with the Computer for your system Its color is blue and has some white labels affIxed to it These labels record the model and serial number for the computer and or ...

Page 62: ...2 HP 9000 Support Log Notes ...

Page 63: ...ce or you need assistance with your operating system software This section has information about where and how to obtain service for hardware and or software problems The Local HEWLETT PACKARD Representative card page has been cut so you can insert business cards in an appropriate slot You then have a ready reference in case of need Services 3 ...

Page 64: ...4 Services Notes ...

Page 65: ...abels record The model and serial number for the computer and or expander plus The boards that were installed at the factory Be sure to enter the HP Maintenance Agreement Numbers on this page if you have an agreement with Hewlett Packard Place this page in the LOG book in front of the blue Accessory and Peripheral page and behind the Introduction page for the Available Services section The Accesso...

Page 66: ...6 Installation Record Notes ...

Page 67: ... Number 360 98588W COMPUTER Serial Number 2903A04694 Factory Installed Boards 1 98579 66510 CPU 68030 2 98562 66533 I O Card LAN 10 080009 03D800 3 4 5 6 98562 66531 FHPIB 98267A 4Mb RAM 98550A Hi Res Color Maintenance Agreement Number If you have a maintenance agreement with Hewlett Patkard record the numbers in this space Hardware Software Where Do I Put It Place this page in the Service Support...

Page 68: ...Hewlett Packard Company 3404 East Harmony Road Fort Collins Colorado 80525 HP Part Number 09000 90661 Microfiche No 09000 99661 Printed in U S A 5 86 09000 90661 ...

Page 69: ...tt Packard believe this information will assist you if you ever require service or assistance Here are spaces for you to record the Model and Serial numbers of the peripherals that make up your system Monitor Model Number _ Serial Number _ Peripherals Keyboard _ Printer _ HP HIL Device _ Disc Drive _ Graphics Device _ Device _ Device _ Device _ Peripheral Information 7 ...

Page 70: ...8 Peripheral Information Notes ...

Page 71: ...ion about your com puter system This information will be helpful if your computer system requires service or you need assistance Software HP Operating System _ HP Application Program _ Third Party Software _ Supported By _ Locally Developed Software _ Supported By _ Additional Software Information 9 ...

Page 72: ...10 Software Information Notes ...

Page 73: ...CE you can establish a periodic maintenance program using the Field Preventive Maintenance Procedure included here Included in this section is an instruction page that explains how to use the system historical record Also included are several copies of the historical record sheet This record sheet may be copied as needed Another form included here is the HP PICS Historical Record Use this when you...

Page 74: ...ron ment of the system Where conditions are more harsh maintenance must be performed more frequently MATERIALS COMMONLY NEEDED FOR PM HP Pl odllcts Description 1 Aemsol Oe gre l er 2 ndero enr Luhricant pplic alol s Cotton Tipped I Bt u h cid Freon I lead Cleaner i l S rlenner rui Static I Hypodermic Syring e K H podel lllic r eedle 9 Isopropyl Alcohol Filtered 10 Luhricating Oil l ig ht 11 Slidew...

Page 75: ...PREVENTIVE MAINTENANCE TIMETABLE WORK SHEET 1 2 3 PRODUCT 4 5 6 7 8 9 10 11 12 TOTAL REO D HRS SCHEDULED DATE SCHEDULED TIME CE INITIAL Maintenance Record 13 ...

Page 76: ...ite CE Tech CSO Product Serial Completed Problem Parts Enter Date and Time of arrival on site Enter initials of Person performing the repair Enter Customer Service Order number Enter Product number Enter Serial number of product Enter Date and Time repair is accomplished If not accomplished enter a note or indicate time of next visit Give a description of the problem s found Be as specific as Poss...

Page 77: ... System Maintenance Record Customer Entry H P Entry HP Notified On Site Time Found by CE Tech CSO HP Contact Product SIN Symptom Completed Problem Parts PIN PIN PIN PIN PIN PIN ...

Page 78: ...System Maintenance Record Customer Entry H P Entry HP Notified On Site Time Found by CE Tech CSO HP Contact Product SIN Symptom Completed Problem Parts PIN PIN PIN PIN PIN PIN ...

Page 79: ... System Maintenance Record Customer Entry H P Entry HP Notified On Site Time Found by CE Tech CSO HP Contact Product SIN Symptom Completed Problem Parts PIN PIN PIN PIN PIN PIN ...

Page 80: ...System Maintenance Record Customer Entry H P Entry HP Notified On Site Time Found by CE Tech CSO HP Contact Product SIN Symptom Completed Problem Parts PIN PIN PIN PIN PIN PIN ...

Page 81: ... System Maintenance Record Customer Entry H P Entry HP Notified On Site Time Found by CE Tech CSO HP Contact Product SIN Symptom Completed Problem Parts PIN PIN PIN PIN PIN PIN ...

Page 82: ...System Maintenance Record Customer Entry H P Entry HP Notified On Site Time Found by CE Tech CSO HP Contact Product SIN Symptom Completed Problem Parts PIN PIN PIN PIN PIN PIN ...

Page 83: ...System Maintenance Record Customer Entry H P Entry HP Notified On Site Time Found by CE Tech CSO HP Contact Product SIN Symptom Completed Problem Parts PIN PIN PIN PIN PIN PIN ...

Page 84: ...System Maintenance Record Customer Entry H P Entry HP Notified On Site Time Found by CE Tech CSO HP Contact Product SIN Symptom Completed Problem Parts PIN PIN PIN PIN PIN PIN ...

Page 85: ...System Maintenance Record Customer Entry H P Entry HP Notified On Site Time Found by CE Tech CSO HP Contact Product SIN Symptom Completed Problem Parts PIN PIN PIN PIN PIN PIN ...

Page 86: ...System Maintenance Record Customer Entry H P Entry HP Notified On Site Time Found by CE Tech CSO HP Contact Product SIN Symptom Completed Problem Parts PIN PIN PIN PIN PIN PIN ...

Page 87: ...HP Pics Historical Record Pics ID _ Time _ Date _ Problem Description _ HP Contact _ Time _ HP Response Date _ Problem Resolution _ ...

Page 88: ...HP Pics Historical Record Date _ Time _ Pics ID _ Problem Description _ HP Response Date _ Time _ HP Contact _ Problem Resolution _ ...

Page 89: ...HP Pics Historical Record Pics ID _ Time _ Date _ Problem Description _ HP Contact _ Time _ HP Response Date _ Problem Resolution _ ...

Page 90: ...HP Pics Historical Record Pics ID _ Time _ Date _ Problem Description _ HP Contact _ Time _ HP Response Date _ Problem Resolution _ ...

Page 91: ...ntroduction An appendix is a place to add supplementary or additional information that is useful Use this section for keeping notes about this computer system update notes and other useful information Appendix 15 ...

Page 92: ...16 Appendix Notes ...

Page 93: ...HP Part Number 98561 90000 Microfiche No 98561 99000 Printed in U S A E1188 Flin HEWLETT PACKARD 98561 90614 For Internal Use Only ...

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