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HP 3000 908LX, Handbook

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Summary of Contents for 3000 908LX

Page 1: ...00 and HP 9000 PA RISC Computer Systems CE Handbook Series 9x8LX RX Family and Model 800 Ex5 Class Ff OW HEWLETT PACKARD HP Part No A2051 90003 Printed in U S A 1993 Edition 1 E1293 For HP Internal Use Only ...

Page 2: ...use of this material Hewlett Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett Packard This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photographed reproduced or translated to another language without prior written consent of Hewlett Packar...

Page 3: ...uct updates and fixes do not require manual changes and conversely manual corrections may be done without accompanying product changes Therefore do not expect a one to one correspondence between product updates and manual updates First Edition December 1993 List of Effective Pages The List of Effective Pages gives the date of the current edition and of any pages changed in updates to that edition ...

Page 4: ...lowing notice is required by the British Approvals Board for Telecoms BABT Please contact your HP Sales Office if there are any questions Warning Interconnection directly or by way of other apparatus of ports marked with United Kingdom Safety Warning Refer to users instructions with ports marked or not so marked may produce hazardous conditions on the telecom network Advice should be obtained from...

Page 5: ...cates hazardous voltages Indicates earth ground terminal sometimes used in manual to indicate circuit common connected to grounded chassis The WARNING sign denotes a hazard It calls attention to a procedure practice of the like which if not done correctly or adhered to could result in injury Do not proceed beyond a WARNING sign until the indicated conditions are fully understood and met The CAUTIO...

Page 6: ...lication this family included the following models HP 3000 HP 9000 Series 908LX Model E25 2 slot Series 918LX Model E25 4 slot Series 918RX Model E35 2 slot Series 928LX Model E35 4 slot Series 928RX Model E45 2 slot Series 968LX Model E45 4 slot Series 968RX Series 978RX The HP 3000 Series 9x8LX RX does not include the older HP 3000 systems Series 948 and Series 958 vi ...

Page 7: ...9 CD ROM Front Panel and Status Displays 1 21 Quarter Inch Cartridge QIC Tape Drive Front Panel and Status Displays 1 22 Floppy Disk Drive 1 23 8mm Tape Drive 1 24 2 Environmental Information Specifications 3 Installation and Preventive Maintenance Introduction Stand alone System Installation Rack System Installation A Series Rack Installation C Series Rack Installation Preventive Maintenance HP A...

Page 8: ...T_BIS Mode AP protocol 2 Modem Settings HP Predictive Support Adding Peripherals to OS Configuration MPE iX HP UX Determining Hardware Device Paths Peripheral Upgrade Configuration Rules Disk Part Numbers 3 5 inch Hard Disk Drive A2445A and A3087A Configuration 3 5 inch Hard Disk Drive A2958A Configuration DDS Format DAT Drive Configuration C1503B and C1504B Options SCSI Address Optional Configura...

Page 9: ...PE System Hang HP UX System Hang Monitor Halts System Abort Taking a Memory Dump Summary MPE iX Memory Dump Step 1 Do a Transfer of Control TC Step 2 Boot to ISL Step 3 Dump the System Step 4 Restart the System Step 5 Process the Memory Dump Step 6 Call the Response Center HP UX Automatic Core Dump What To Do With Core Files Problems With Automatic Memory Dump Avoiding Problems with Automatic Memo...

Page 10: ...ive Troubleshooting Drive Status Light Diagnostic Information REQUEST SENSE Data Fields Quarter inch Cartridge QIC Tape Drive Troubleshooting QIC Troubleshooting Tools Troubleshooting Sequence 8mm Tape Drive Troubleshooting Clearing a Tape Jam Remove the Top Panel Remove Tape from the Tape Path Remove the Cartridge Floppy Disk Drive Troubleshooting Floppy Disk Drive Troubleshooting Tools Troublesh...

Page 11: ...ove Filler Panels Remove I 0 PCAs Remove Multifunction I 0 PCA Remove Rear Bezel Remove CPU Card Remove Memory PCAs Remove Backplane Remove Left and Right Side Panels Remove Light Pipes Remove DC On Off Switch Chassis Replacement Procedures Quick Reference Removal Procedures Backplane Removal Digital Data Storage DDS Removal Internal Disk Removal CD ROM Removal QIC Removal 8 mm Tape Drive Removal ...

Page 12: ...nect GSC I 0 Interface Processor Dependent Code PDC and Stable Storage NIO Bus Converter Hewlett Packard Precision Bus HP PB Multifunction I 0 Embedded Peripherals Power Subsystem Uninterruptible Power System Access Port General Description Access Port Operation Local Remote Console Access Port Functions Access Port Modes Session Mode Console Mode Control Mode Integrated Access Port Commands Acces...

Page 13: ... Activity Timer CMD_RESET Monitor Restricted Command Set TC Initiate Transfer Of Control TA Initiate lAP Self Test TE Tell UR Unlock Remote Support Modem Access Access Port Special Characters Special Characters Description B Enter Control Mode Q XON Pacing Character AS XOFF Pacing Character AV Escape Character BREAK Change Console Keyboard Master lAP Initiated Self Tests Reference HP System Acrony...

Page 14: ... 2 HP 9000 Series 8x8 Multifunction I 0 Card Layout 4 6 4 3 System Internal SCSI Cabling and Configuration 4 9 4 4 Typical External SCSI Device Rear Panel and Switch Configuration 4 9 4 5 System External SCSI Cabling and Configuration 4 10 4 6 HP IB Configuration Example 4 11 4 7 Console less System Support Configuration 4 13 4 8 Memory Slot Identification 4 15 4 9 Removable Media Peripheral Locat...

Page 15: ...val 8 14 Internal Disk Cabling 8 15 Power Supply Removal 8 16 Power Supply Control PCA Connectors 8 17 Filler Panel Removal 8 18 I 0 PCA Removal 8 19 Multifunction I 0 PCA Removal 8 20 Rear Bezel Removal 8 21 CPU Card Removal 8 22 Memory PCA Removal 8 23 Backplane Retaining Clip Removal 8 24 Backplane Removal 8 25 Left and Right Side Panel Removal 8 26 Light Pipe Removal 8 27 DC On Off Switch Remo...

Page 16: ...e Manintenance Schedule 3 4 4 1 I 0 Card Configuration Guidelines 4 1 4 2 HP 3000 Component Power Consumption 4 3 4 3 HP 3000 Power Consumption Worksheet 4 4 4 4 SCSI Cable Lengths 4 7 4 5 SCSI Bus Specifications 4 8 4 6 8 Position DIP Switch Option Settings 4 19 4 7 4 Position DIP Switch Option Settings 4 19 4 8 Switch Option Settings 4 20 4 9 HP 37212B Switch Configuration 4 24 4 10 92219Q Cable...

Page 17: ...des 5 22 Cache Selftest Error Codes 5 23 Stable Store ROM and EEPROM Error Code 5 24 PDC Floating Point Coprocessor Selftest Error Codes 5 25 Bus Self test Transactions 5 26 Memory Subsystem Self test Error Codes and Slot Numbers 5 27 I 0 Device Error Codes 5 28 Console Initialization Error Codes 5 29 Boot Device Initialization Error Codes 5 30 System Initialization Error Codes 5 31 ISL Boot Codes...

Page 18: ...rs 5 56 Drive Error Codes 5 57 Drive Status Light Indications 5 58 REQUEST SENSE Data Format 5 59 Sense Key Codes 5 60 Additional Sense Codes 5 61 Recommended Preventive Manintenance Schedule 8 1 Replaceable Parts 8 2 HP 3000 Series 9x8 Boards 8 3 HP 9000 Model Exx Boards 8 4 Rack mount Cabinet Replaceable Parts 9 1 Access Port Command Summary 9 2 Access Port Special Character Summary 10 1 HP Syst...

Page 19: ...ltifunction I 0 card one or more disks and a removable media device It can include DDS CD ROM QIC and floppy drives The electrical and environmental specifications functional description and troubleshooting are similar for all models HP 3000 9x8LX RX Family models use the MPE iX operating system They are summarized in Table 1 1 HP 9000 Model 800 Ex5 Class systems use the HP UX operating system The...

Page 20: ...For HP Internal Use Only Figure 1 1 HP 3000 Series 9x8 Family and HP 9000 Model 800 Ex5 Class Systems 1 2 Product Information ...

Page 21: ...2 4 02 4 02 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 Represents the maximum number of each device that can be installed The total number of supported internal peripheral devices depends on the types and quantities of internal peripherals installed Table 1 2 HP 9000 System Description HP 9000 Model Model Model Model Model Model E25 E25 E35 E35 E45 E45 CPU Type PCX 1 Clock Speed 48 MHz 48 MHz 64 MHz 64 MHz 8...

Page 22: ...e 1 3 show the major assemblies in the chassis The figures and the list of major assemblies represent a generalized system and do not represent any one system The major assemblies are Peripheral Drawer which contains o Removable Media Devices o Mass Storage Devices Power Supply and Fan Multifunction I 0 Card system dependent CPU Card Memory SIMMs The peripheral drawer contains the removable media ...

Page 23: ...r wbce001 For HP Internal Use Only Disk Drive CD ROM Peripheral Drawer Power Supply Figure 1 2 Chassis Major Assemblies Front Product Information 1 5 ...

Page 24: ... Only 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 I Memory 0 0 0 0 0 1 II 0 0 0 0 DDDDDDDDD D DDDDDDDDD DDDDDDDDD DDDDDDDDD D DDDDDDDDD DDDDDDDDD DDDDDDDDD ___ DDDDDDDDD Rear Figure 1 3 Chassis Major Assemblies Rear Cover Plate 1 6 Product Information ...

Page 25: ...UX card P N A1703 60022 is used in the HP 9000 systems See Figure 1 5 and Table 1 4 SCSI Console LAN Card WBIN002 0 0 15 ___ 6 0 t l 7 0 0 0 S g P N A1703 60003 Figure 1 4 SCSI ConsolefLAN Card Connector and LED Layout PJN A1703 60003 Table 1 3 Connectors and LEOs of SCSifConsolefLAN Card P N A1703 60003 Callout Component Callout Component 1 Term Power LED 5 Modem Connector 2 SCSI Selftest LED 6 C...

Page 26: ...nction 1 0 Card Connector and LED Layout P N A1703 60022 Table 1 4 Connectors and LEOs of SCSifParallelfAPMUX Card P N A1703 60022 Callout Component Callout Component 1 Term Power LED 4 Parallel Printer Port Connector 2 SCSI Single ended Connector 5 MUX Status LED 3 SCSI Selftest LED 6 Connector to MDP DDP 1 8 Product Information ...

Page 27: ...atus Displays System Front Panel and Status Displays The system front panel switch and indicators are shown in Figure 1 6 The DC ON OFF switch controls the application of DC power to the system Table 1 5 shows the valid states of the Operating State indicators The Remote Indicator is lit if the system remote console path has been enabled DC ON OFF Switch wbce003 Operating State Indicators Fault In...

Page 28: ...t FLT Fault mode ostat Test PDC Mode ostat Init ISL Mode Prompt OS running Overtemp Warning Online warning G PDC has not executed Figure 1 7 shows how the front panel indicators are related to the fields of the system console banner The OSTAT field contains the alphabetic characters shown in the OSTAT Display field of Table 1 5 1 10 Product Information ...

Page 29: ...gFF J D D D D SWITCH L l t 1____ _ _ _ _ I I I I I I I I I I I I j I I I I I I I I r REMOTE Enabled Disabled Pending Locked SYSTEM CONSOlE r Active Inactive v D I I r S1ngle Multiple i AccessFault 1 i WBCE031 Figure 1 7 Front Panel and System Console Indicators Product Information 1 11 ...

Page 30: ...ommand Main Menu Command Description BOot PRIIALTI path Boot from specified path PAth PRIIALTICON path Display or modify a path SEArch DisplayiiPL path Search for boot devices COnfiguration menu Firmware menu INformation menu SERvice menu Display HElp menu l command REset Displays or sets boot values Displays firmware information Displays hardware information Displays service commands Redisplay th...

Page 31: ...play or set specified flag Display boot related information Display or set system boot delay time Set the system to predefined values Display or set memory test execution Display LAN station address Display or specify operating system Display or modify a path Configure specified processor Search for boot devices Display or set Secure boot mode Read or set the real time clock Boot from specified pa...

Page 32: ...mmand Information Menu Command ALL BootInfo CAche COprocessor IO MEmory PDC PRocessor BOot PRIIALTI path Display HElp command REset MAin Figure 1 10 Firmware Menu Description Display all hardware information Display boot related information Display cache information Display coprocessor s information Display I 0 interface information Display memory information Display PDC version Display processor ...

Page 33: ...h Display HElp command REset MAin Service Menu Enter command Read memory and I 0 locations Display PIM information Execute selftest on specified module Boot from specified path Redisplay the current menu Display help for the specified command Restart the system Return to Main Menu Figure 1 12 Service Menu Product Information 1 15 ...

Page 34: ...ole Mode cs Copy Screen DI Disconnect Remote Console DR Disable Remote Operator Access DS Disable SPU Status Display ER Enable Remote Operator Access ES Enable SPU Status Display HE Print Help Menu LR Lock Remote Support Modem Access RS Reset SPU SE Enter Session Mode on Remote Port so Security Options TC Initiate SPU Transfer of Control TA Initiate Self Test TE Tell UR Unlock Remote Support Modem...

Page 35: ...ultifunction I 0 card lit Console LAN Selftest LED is lit HP 3000 Mux Status LED is lit HP 9000 2b System Selftest begins execution CPU memory and I 0 are tested 3 Access Port Selftest completes Selftest LED goes out 4 Access Port sends the system banner to the The system console displays the HEX code and system console the OSTAT fields in the system banner 5 Access Port sends System Selftest HEX ...

Page 36: ...ion rewinds the tape and ejects the cassette from the tape drive Cassette Light and Drive Light indicate the status of the tape drive Both lights are capable of displaying yellow or green colors The combinations of colors plus being off no light show normal operation status operation with write protect and caution states as listed below The various status states you will see the indicators display...

Page 37: ...Moisture detected or no termination resistors2 Pulse Yellow On Yellow Fault3 1 This occurs during writes where an excessive number of read after write errors occur and during reads where an excessive level of C3 correction being applied This indication would persist until the cassette is unloaded 2 The termination resistor problem would only occur at power on time and the tape drive will appear to...

Page 38: ...ible with This is important to know before loading a DDS cassette into a tape drive for operation Table 1 9 DDS Tape Requirements HP 3 5 inch Non HP DDS Device 60M red Read yes Read yes Write yes Write yes 90M yellow Read yes Read Write yes Write Refer to the manufactures specification 1 20 Product Information ...

Page 39: ... not function if there is no power or if a software application has disabled operations 2 To eject a CD ROM when drive power is off remove screw and insert the end of a paper clip into this hole Table 1 10 shows drive status light indications during normal operation and fault conditions Table 1 10 Drive Status Light Indications Status Explanation ON No CD ROM detected CD ROM insertion error detect...

Page 40: ...data is being transferred The QIC drive can store up to 1 2 Gbytes depending upon the QIC format in which the data is written and which cartridge type is used Refer to Table 1 11 The QIC drive reads and writes the formats shown in Table 1 12 Table 1 11 QIC Tape Cartridge Compatibility Tape Write Read 1 2GB QIC 1000C QIC 1000C 1 0GB QIC 1000C QIC 1000C 525MB QIC 525 QIC 150 QIC 120 QIC 525 QIC 150 ...

Page 41: ... drive Although QIC tapes support multiple QIC formats you cannot write data on a tape in more than one format For example a QIC 525 tape supports both the QIC 150 and QIC 525 formats However you must either write data in the QIC 150 format or the QIC 525 format The 1 2GB tapes can only be written in the QIC 1000 format If a cartridge has data recorded in a particular format it can be overwritten ...

Page 42: ...sk Drive Front Panel Callout Component 1 Drive Activity Light 2 Disk Slot 3 Disk Eject Button 8mm Tape Drive Figure 1 17 shows the front panel of the 8mm tape drive Amber LED Dual Green Amber LED Green LED Unload Button 0 Cartridge Load Door Figure 1 17 8mm Tape Drive Front Panel 1 24 Product Information ...

Page 43: ...D states Note The UNLOAD button can also be used to clear servo and other errors If a hardware error or servo error occurs press the UNLOAD botton to reset the drive Then if necessary wait a few seconds and press the button again to eject the tape Table 1 14 Smm Tape Drive Front Panel LED States Top Middle Bottom Device State Amber Green Amber Green LED LED LED On On On Self test initial On Off Of...

Page 44: ...down Overtemp Warning 2 C 3 F Operating Humidity 20 to 80 RH max wet bulb 26 C non condensing Non operating Humidity 5 to 80 RH non condensing less than 30 RH hr rate of change Operating Altitude 0 to 3048 meters 10 000 ft Nonoperating Altitude 0 to 4573 2 meters 15 000 ft Heat Dissipation max load 1300 BTU hr Operating Vibration random 0 0001 g2 Hz 5 to 350 Hz 6dB Octave 350 500 Hz 0 00005 g2 Hz ...

Page 45: ...0 watts maximum 230 watts typical Power Supply Output Rating 240 watts DC continuous AC Input Line Frequency 47 to 63Hz Transient Tolerance Low Energy 3000 volts 10j ts 500 ns rise fall High Energy 1000 volts 1 2j ts rise Holdup without System Reset 20 ms 50 Hz 1 cycle Battery Backup Time 15 minutes with optional 600 VA PowerTrust UPS Note 1 The power supply is an auto ranging power supply It does...

Page 46: ...s 4 5V current includes 5V_S current Table 2 4 Electromagnetic Susceptibility Specifications Radiated 3V m 28 MHz to 1 GHz Conducted 3V rms 30Hz to 100 MHz 1V rms 100 MHz to 400 MHz Radiated Magnetic Field Immunity 1 gauss p p 48 Hz to 198kHz Electrostatic Air Discharge 5 kV no effect 25 kV no hardware failure Electrostatic Contact Discharge 4 kV Table 2 5 2 Siot and 4 Siot Chassis Physical Specif...

Page 47: ...a o_ 2 u 10 A 14 E F MINIMUM LOAD wbce025 Figure 2 1 2 Siot Chassis Backplane layout and Minimum load s l STATUS 1 9 11 813 D LED S SLOT I II I I I NUMBER ti 1 I 10 A 12 C 14 E MINIMUM LOAD IJ I ICC 0 J J w u 0 0 F INTERNAL SCSI DEVICE CONNECTOR wbce026 Figure 2 2 4 Siot Chassis Backplane Layout and Minimum Load 2 4 Environmental Information ...

Page 48: ...ormation is provided in the installation manuals shipped with the system If a problem occurs at any point in the installation process refer to Chapter 5 Preventive maintenance information is also provided Warning The power cord is the main AC power disconnect device The system must be positioned near an AC outlet that is free of obstacles and is easily accessible Installation and Preventive Mainte...

Page 49: ...abling instructions 7 Power up the external peripherals 8 Power up the system 9 At the ISL prompt verify the I 0 hardware configuration with MAPPER in the Offline Diagnostic Environment ODE 10 Boot the operating system 11 Customize the system Rack System Installation A Series Rack Installation 1 Unpack the system 2 Inspect for damage 3 Move the system to where it will be used 4 Cable the LAN if ne...

Page 50: ... A3024A Smm Tape Drive Maintenance The 8mm Tape Drive should be cleaned every 30 hours of tape drive operation or when the top and bottom LEDs flash rapidly and the middle LED flashes irregularly Table 1 14 shows the state of the LEDs when the drive should be cleaned 1 Insert the cleaning cartridge into the drive 2 Cleaning begins automatically 3 When cleaning is completed the cartridge is automat...

Page 51: ... It breaks down the laminations in the heads Capstan Cleaning Procedure The capstan should be cleaned using a cotton swab soaked with water only Wipe the cotton swab around the circumference of the capstan until the debris is removed Allow the capstan to dry completely before inserting a tape cartridge NEVER clean the capstan with the head cleaning solution Severe head damage will result QIC Handl...

Page 52: ...gh 9 or 11 J2166A 802 5 Token Ring LAN Single high 9 through 12 J2167A 802 5 Token Ring LAN Single high 9 through 12 J2220A HP UX SNAplus Single high 9 through 12 A28616A HP PB HP FL Double high 9 or 11 28642A SCSI Interface Single high 9 through 12 28655A SCSI Interface Single high 9 through 12 28696A Fast Wide SCSI 2 Double high 9 or 11 30291A PSI SNA SDLC Single high 9 through 12 32007A PSI BSC...

Page 53: ...uirements in only one of the slot positions Refer to Table 4 2 for the current requirements of the memory modules 2 When double high I 0 cards are installed two single high slots are used However enter the current requirements in only one of the slot positions Refer to Table 4 2 for the current requirements of the I 0 cards 3 Refer to Table 4 2 for the current requirements of the internal peripher...

Page 54: ...128MB memory 2x64 MB SIMMs 0 00 0 60 0 00 INTERNAL PERIPHERALS 1 GB 3 5 inch Disk 0 85 1 03 0 00 2 GB 3 5 inch Disk 1 12 1 18 0 00 2GB DDS Tape 0 58 0 90 0 00 CD ROM 0 40 0 79 0 00 I 0 CARDS A1747A PBA IB Interface 0 09 5 46 0 07 J2167A 802 5 Token Ring LAN 0 00 1 66 0 00 28616A HP PB HP FL 0 04 3 93 0 05 28642A SCSI Interface 0 00 0 90 0 00 30291A PSI SNA SDLC 0 08 2 36 0 09 32007A PSI BSC 0 08 2...

Page 55: ...6 11 92 1 54 Multifunction 1 0 Card Configuration SCSI Configuration Figure 4 1 and Figure 4 2 show the location of the SCSI terminator fuse and the SCSI address switch on each of the Multifunction I 0 cards The SCSI address switches are preset at the factory The default setting is address 7 parity enable LAN Configuration Refer to Figure 4 1 The LAN Connector Configuration jumper allows the card ...

Page 56: ...WITCHES NORMAL CONFIGURATION MULTI FUNCTION 1 0 CARD P N A1703 60003 THIN LAN e e e ee INT THIN LAN I I I e e e EXT AUI PORT LAN CONNECTOR CONFIGURATION JUMPER SWITCHES 1 3 OPEN 7 SWITCH 4 OPEN ENABLE PARITY WBCE032 Figure 4 1 HP 3000 Series 9x8 Multifunction 1 0 Card Layout Configuration 4 5 ...

Page 57: ...TION POWER FUSE f v1ULTI FUNCTION 1 0 CARD P N A1703 60022 SCSI ADDRESS PARITY SWITCH NORMAL CONFIGURATION SWITCHES 1 3 OPEN 7 SWITCH 4 OPEN ENABLE PARITY F020A Figure 4 2 HP 9000 Series 8x8 Multifunction 1 0 Card Layout 4 6 Configuration ...

Page 58: ...on for the internal SCSI bus A separate SCSI terminator is added to the end of the SCSI internal bus in a diskless system Figure 4 4 shows a typical external SCSI device rear panel It shows the location of the address and parity switches Figure 4 5 is an example of external SCSI cabling and configuration Note Table 4 4 SCSI Cable Lengths System htternal SCSI Cable Maximum External SCSI Cable 2 and...

Page 59: ...ded SCSI bus lengths in all devices SCSI Bus Connection Single ended Termination Requirement The SCSI bus requires termination The terminator MUST be connected to the last device on each end of the bus Active Terminator1 The last SCSI device must have 5V termination power enabled Address 0 7 7 host highest priority 0 lowest priority 1Active termination is required outside the system cabinet Passiv...

Page 60: ...DDRESS 6 HAVE SCSI TERMINATION NO OTHER DEVICES CAN HAVE TERMINATORS INTERNAL SCSI BUS LAYOUT WBCE033 Figure 4 3 System Internal SCSI Cabling and Configuration SWITCH CONFIGURATION p 4 2 I ADDRESS I TYPICAL EXTERNAL SCSI DEVICE REAR PANEL I 0 0 0 0 IIP 4121111 I SCSI OUT I I 0 0 I I I SCSIIN I I I I 0 I 0 2 I 0 I I 3 FUSE I I 0 0 4 0 I I 0 I 5 I I I 0 6 I I II 1 I I II I 7 I F002A Figure 4 4 Typic...

Page 61: ...TO LOW DENSITY SCSI CABLE P N 5062 3383 EXTERNAL SCSI CONN I HIGH DENSITY TO LOW DENSITY SCSI CABLE P N 5062 3383 SCSI TERMINATOR LOW DENSITY TO LOW DENSITY CABLE SCSI DEVICE SCSI TERMINATOR SCSI DEVICE SCSI DEVICE I I LJ MAXIMUM LEN N I LOWDENSITYCABLE NOTE 1 THE LAST DEVICE ON THE SCSI CABLE MUST HAVE AN EXTERNAL SCSI TERMINATOR NOTE 2 IF NO DEVICES ARE ATTACHED TO THE EXTERNAL SCSI CONNECTOR TH...

Page 62: ...pheral load values A basic rule for determining load values is you must have at least one electrical load for each meter of HP IB cable BACKPLANE HP IB PCA DISK 2 F007 Figure 4 6 HP 18 Configuration Example HP IB Cable Length The maximum total length of HP IB cable that can be connected to a device adapter is 15 meters When testing a configuration use the following rules 1 No more than eight HP IB...

Page 63: ...T320 mode or a VT100 VT320 or WYSE 60 third party terminal as the system console Consult the current HP 9000 configuration guide for current information on supported console devices Hewlett Packard supports Model 800 Ex5 Class systems without a console being directly attached to port 0 of the local system A system console must still be accessible through a modem connection The modem device is prov...

Page 64: ... Remote Enabled I I Service Console MOP II I 0 I 2 3 4 56 7 II II HP Supportlink I Modeml L __ __ Modem I 922190 Switch Box ABC 92205E 17355M Remote Terminal WBCE045 Figure 4 7 Console less System Support Configuration Configuration 4 13 ...

Page 65: ...of a terminal device to port 0 Hewlett Packard Customer Engineers CEs in Japan use the HP Omnibook 300 PC with an HP terminal emulator and a 9 pin to 25 pin serial cable as a service console Users of this and other terminal emulation devices should set the device to 9600 baud 8 data bits 1 stop bit and no parity Omnibook users should select COMM 1 and use a 24542M or similar 9 pin to 25 pin serial...

Page 66: ... The slots should be loaded starting with slot 3 A and B then slots 2 through 0 sequentially This is due to the angle the SIMMs are inserted into the connectors during installation Perform the following steps to add memory SIMMs to the computer 1 Perform a system shut down 2 Press the ON OFF switch to remove DC power from the system 3 Disconnect the power cord from the wall outlet to remove AC pow...

Page 67: ...a ti static pad 7 Locate the notch in the memory SI1 11 1 to be installed wbme002 8 Locate the key on the CPU connector memory slot wbme003 1 L L _ _ lL u _ _ _ _ 9 Insert the SIMM into the connector at approximately a 45 degree angle 4 16 Configuration ...

Page 68: ...he SIMM firmly in place Be sure that the post protrudes through the hole in the SIMM 12 Repeat steps 7 through 11 for each SIMM Note i Be sure to start the SIMM insertion in the highest slot number inserting the B connector first then the A connector Then insert the next SIMM pair into the next lower sequential slot number connector B then A Configuration 4 17 ...

Page 69: ...d HP 9000 800 Ex5 Class system Multifunction I 0 MFIO modem interface connectors This section also discusses the signal line behavior of the Multifunction I 0 modem interface to aid in configuring modems that are not listed General rules for configuring modems The modem must be set up to respond to DTR CTS should follow RTS DSR must follow OH not DCD For Bell mode the modem should disregard RTS Bo...

Page 70: ...ression Table 4 6 8 Position DIP Switch Option Settings Switch Position Description Option Command SWl up DTR Normal D2 SW2 Verbose Responses Vl XX SW3 up Suppress Responses QO SW4 up Enable Echo of commands El SW5 up Enable Auto Answer SO l SW6 up DCD DSR Normal Cl Sl SW7 Depends on phone line XX SW8 down Enable Command Mode xx means do not care Note Table 4 7 4 Position DIP Switch Option Setting...

Page 71: ...dem is connected both the Multifunction I 0 PCA and the modem drive circuit 111 This modem has been used in the past with the CIO based AP card and had the same problem Turn off all data compression modes The Hayes defaults for the modem lines must be changed to the following Table 4 8 Switch Option Settings Switch Position Description Option Command SWl up DTR normal AT D3 W SW2 XX SW3 down Resul...

Page 72: ...t and must be changed before this modem will work properly To do this from the front panel go into the Change DTE Parameters and set the following Responds to DTR DSR is Normal DCD is Normal CTS follows RTS This can be done with the following AT command AT D2 S1 C1 R For Hayes dialing make certain that the AT command set is enabled It is normally good to disable status messages to the host by usin...

Page 73: ... UP UP DOWN UP UP UP DOWN DOWN 4 position DIP Switch Switch 1 2 3 4 DOWN UP UP DOWN For Hayes mode to work correctly AT RO must be set so that it drops CTS when the connection goes down For Hayes AT VO must be set For V 25bis dialing VT V1 and AT BA1 must be set Hayes dialing parameters BO E1 M1 QO RO V1 XO E1 E4 E6 E8 E10 E13 E15 MB2400 SB2400 BA1 WO SO S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 S24 S25...

Page 74: ...he bottom of the box to above Send AT RO For Hayes dialing send AT VO For V 25bis dialing send AT V1 HP 372128 Supported modes Bell CCITT_OM CCITT_AM CCITT_BIS_OM CCITT_BIS_AM Supported cables HP 92219Q Bell CCITT_OM CCITT_AM A1703 64006 CCITT_BIS_OM CCITT_BIS_AM Autodial modes None 1 1 1 1 1 1 VL V VVV VVV It is best to use this modem in CCITT mode because it causes the Access Port to hang up if ...

Page 75: ...d S8 up No Flow control S9 up S10 down DSR CTS CD to RS 232 C definition Sll up S12 up DTR behaves to RS 232 C definition Although this modem claims to be able to dial using V 25bis it only uses the V 25bis line discipline The command set does not match the set specified in the V 25bis specification Modem Cable Pin out The following pin out is for the 92219Q cable which is most often used to conne...

Page 76: ...igh always Once CTS drops the connection starts to drop A new connection cannot occur until DSR DCD and CTS all drop FS can be programmed to either state via the CA command Bell Mode AP protocol 1 This is sometimes called Bell simple protocol It raises DTR when it can accept a connection The connection is valid when it sees DCD It drives RTS whatever it was when Remote is enabled usually RTS is lo...

Page 77: ... CA command Modem Settings HP Predictive Support The HP Predictive Support User s Guide for HP 3000 Series 900 pjn 50779 90012 contains additional information on HP predictive support modem settings Table 4 11 contains a quick reference description of the modem switch settings for autodial modems connected to the LAN Console port Note Some of the settings in Table 4 11 are different than those des...

Page 78: ...yes Smartmodem S4 S8 and S10 Down Support Link I Option 1 Code 3 Option 1 Code 2 Option 8 Code 2 Option 15 Code 2 Option 16 Code 2 Option 22 Code 1 for pulse Option 22 Code 2 for tone Option 22 Code 3 for autoselect Option 24 Code 2 Support link II Option 1 Code 3 Option 1 Code 2 Option 8 Code 2 Option 15 Code 2 Option 16 Code 2 Option 22 Code 1 for autoselect Option 22 Code 2 for tone Option 22 C...

Page 79: ... ISL and run IOMAP to check the device configuration and device ID You can also load the Offline Diagnostic Environment ODE from whatever removable media you have Then run MAPPER to check the device configuration and device ID 8 Bring up the operating system and finish testing the new device HP UX 1 Login as superuser SU or root 2 Enter ioscan fC disk This indicates the current disk configurations...

Page 80: ...ice address Not useable 10 56 40 device address 56 40 0 device address 11 56 44 device address Not useable 12 56 48 device address 56 48 0 device address 13 Special slot Refer to Table 4 13 5 14 Special slot Refer to Table 4 13 O i I v c t f ro e CAr Table 4 13 Slot 13 and 14 Path Addresses for Multifunction 1 0 Cards System Slot Device Path Path Name Model Number Address HP 9000 13 56 52 device a...

Page 81: ...C DEVICE Empty SCSI SCSI SCSI ADDRESS 3 ADDRESS 0 ADDRESS DEVICE CD ROM DEVICE CD ROM DEVICE CD ROM SCSI SCSI ADDRESS 2 ADDRESS 2 DEVICE DDS DEVICE DDS SCSI SCSI ADDRESS 0 ADDRESS 0 DEVICE FLOPPY I DEVICE OIC I I lscs SCSI ADDRESS 3 ADDRESS 2 DEVICE FLOPPY SCSI Q_ Q_ ADDRESS 3 0 jDEVICE OIC I LL I SCSI I ADDRESS 0 SCSI ADDRESS 2 DEVICE DDS SCSI ADDRESS 0 DEVICE Empty SCSI ADDRESS DEVICE FLOPPY SCS...

Page 82: ... to malfunction Devices outside the system will be configured differently The connector jumpers are not interchangeable from one connector to another Interchanging the jumpers may damage the connectors The drive configuration is set with jumpers on the address option connector see Figure 4 10 A pin set is shorted with a jumper installed or open without a jumper Table 4 16 lists pin set functions T...

Page 83: ...ION PINSETS 1 WRITE PROTECTI POWER FAIL RESET 2 UNIT ATTENT ON w2seopt I I I I 11 111 003 mSEC 11111 003 mSEC TERMINATOR ENABLE POWER FAIL RESET ENABLE 5 AUTO SP N UP SYNC SPINDLE SCSI 1 SCSI 2 TERMINATOR POWER POWER CONNECTOR SCSI 1 1 CONNECTOR FRONT VIEW REAR VIEW 11 ln c OOO o o o o I II u II Figure 4 10 Single Ended Drive Connectors ADDRESS POWER CONNECTOR PIN VOLTAGE 1 2 3 4 12V DC 1Q 12V RET...

Page 84: ... Drive will not spin up until Initiator sends Start Unit Spin Up Command Shorted Drive will spin up automatically at Power On 6 Key No pins 7 Gnd SCSI pin Note Pin sets 7 and 8 have no effect if Sync Spindle Mode is 29 disabled 8 SCSI pin Sync 7 Open 8 Open Nat Allowed 29 Spindle 7 Open 8 Shorted Connects Sync Spindle line to SCSI pin 29 When pin set 8 is shorted pin set 7 must be open 7 Shorted 8...

Page 85: ...cription to warn of impending power loss the drive finishes writing the current sector then resets Open Reset disabled also reverts pin set 1 to Write Protect function 3 5 inch Hard Disk Drive A2958A Configuration Caution I The drive configuration is set for the system it is installed in Changing the configuration may cause the drive to malfunction Devices outside the system will be configured dif...

Page 86: ...ch Hard Disk Drive A2958A Function Pin set Setting Terminator 1 2 Open Position A if Power TP last device on bus See Figure 4 11 1Reserved RES IParity PE I 4 IJumpered IWrite Protect WP I 5 Open 3 I Open Motor Enable ME 6 Open Delay Start DS 7 Open Configuration 4 35 ...

Page 87: ...ded only Set if it is the last device on the bus RES Off Reserved PE On Parity checking and parity error reporting by the drive is enabled Off Drive does not report result of parity checking to host WP On Entire drive is write protected Off Drive is not write protected DS ME Off Off Spindle starts immediately after power up Off On Drive spindle does not start until Start unit command is received f...

Page 88: ...o e Jumper R R EDMWPET T Positions Z _FPFSP p i Delay Motor Start Enable Motor Start I Write p t roJec le I Parity Option Term Power e to Drive only e Term Power 8 to SCSI Bus 8 Term Power 0 rom SCSI Bus 0 e e e e e e e e e 0 0 e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e Position A Figure 4 11 A2958A 3 5 inch Hard Disk Drive Option Select Connectors Configuration 4 37 ...

Page 89: ...T drive is the same as that for the C1503B 3 5 inch DAT drive The drive configuration is set with jumpers on the option connector see Figure 4 12 A pin set is shorted with a jumper installed or open without a jumper SCSI Address Note Some drives inchide an address cable that is connected to the SCSI Address pin sets On drives that do not include an address cable the SCSI address is set using jumpe...

Page 90: ...s Options 1 Pin set 1 Terminator Power 6 SCSI Connector 2 3 4 Pin sets 2 3 4 SCSI Address 7 Option Connector 5 Pin 5 NO CONNECTION 8 DC Power Connector Table 4 19 Option Connector Settings for 800 Ex5 Class and 9x8 Systems Pin set Setting 1 Open 2 3 4 Set to SCSI address 5 8 Open Configuration 4 39 ...

Page 91: ... The drive configuration is set for the system it is installed in Changing the configuration may cause the drive to malfunction Devices installed outside the system will be configured differently The drive configuration is set with jumpers on the option connector see Figure 4 14 A pin set is shorted with a jumper installed or open without a jumper Table 4 21 lists the option connector pin set func...

Page 92: ...0 0 I 0 0 0 jo 0 0 0 cb ct 0 4 6 ut3 7 cdodd Figure 4 14 Configuration Pin sets 1 2 3 Pin sets 1 2 3 SCSI Address 6 Pin set 6 Test 4 Pin set 4 Parity 7 Pin set 7 Terminator Power 5 Pin set 5 Prevent Allow 8 Audio output not used 9 See above Table 4 20 Configuration Settings for 800 Ex5 Class and 9x8 Systems Pin set Setting 1 2 3 Set to SCSI address 4 Jumpered 5 7 Open Configuration 4 41 ...

Page 93: ...5 Prevent Allow open shorted Pin set 6 Test open shorted Allow the CD ROM to be ejected from the drive Prevent the CD ROM from being ejected from the drive The eject button will not function Disable continuous audio on a CD Enable continuous audio on a CD Pin set 7 Terminator Power open shorted 4 42 Configuration Terminator power is supplied by the host computer Terminator power is supplied by the...

Page 94: ...s the SCSI address of the QIC drive In this system the internal tape drive is always set to address zero No jumpers are installed JP2 pin 1 determines the type of SCSI interface A jumper is always installed on pin 1 to select the SCSI 2 interface JP2 pin 2 through 9 are never jumpered The termination resistors are located at RN1 RN2 and RN3 All termination resistors must be removed before the tape...

Page 95: ...Internal Use Only j I I j rn RN1 JP1 J1 RN2 I I Ill II II I 1 JP 2 Figure 4 15 QIC Tape Drive Controller PCA Configuration JP1 IJ 1 Figure 4 16 QIC Tape Drive Motor Driver PCA Configuration 4 44 Configuration ...

Page 96: ...wer Resistor Terminators Figure 4 17 Smm Tape Drive A3024A Configuration 0 2 3 4 5 Figure 4 18 Smm Tape Drive A3024A Address Jumper Settings Floppy Disk Drive Configuration The jumpers for configuring the floppy disk drive are shown in Figure 4 19 Refer to Table 4 23 The SCSI ID address of the drive should always be set to 3 Note A logical 1 is indicated by the absence of a jumper 6 WBCE046 Jumper...

Page 97: ...sk drive in the field the two termination resistors must be removed Table 4 23 Floppy Disk Drive SCSIID Address SCSIID ID2 IDI ID 0 Address 0 ON ON ON 1 ON ON OFF 2 ON OFF ON 3 ON OFF OFF 4 OFF ON ON 5 OFF ON OFF 6 OFF OFF ON 7 OFF OFF OFF 4 46 Configuration ...

Page 98: ... Disk Drive Configuration Cabinet Overview The cabinets are shipped from the factory as either fully integrated racked components j or standalone Table 4 24 shows all cabinet products Note the columns labeled EIA and Maximum Current They are important in properly configuring a supported system I I I I II I i Configuration 4 47 ...

Page 99: ...unting a computer system These rules allow for weight distribution accessibility of the components and cable management inside the rack mount cabinet The rules are as follows The computer is always mounted on top The HP 2345A DTC 48 is always mounted on the bottom The C246XR disk drive cabinet goes under the computer unless an HP 79808 8X tape drive is being put in then the HP 79808 8X goes under ...

Page 100: ...i I HP 7980CX I t 10 units I 6 uniits I I C246XR f i C246XR t 4 uniits i 4 uniits I t I t I I t I I 12 Fillers I 10 Fillers I I I f I I I I I i 1 i r HP2345A I HP2345A 1 I i 6 units 1 6 units LG200197_015 Figure 4 20 1 6 Meter Cabinet Configuration Example Configuration 4 49 ...

Page 101: ...246XR 4 uniits r HP2345A r HP2345A r r 6 units r 6 units LG200197_014 Figure 4 21 1 1 Meter Cabinet Configuration Example 1 filler panel 1 0 Products Supported in the Cabinets Table 4 25 and Table 4 26 show the I 0 products that are supported in cabinets for HP3000 and HP9000 system configurations 4 50 Configuration ...

Page 102: ...1A 1 46A 7980XC 5 opt 1A4 C2790A 2 81A 1 46A Series 6000 SCSI C2462R 4 included 2 6A 1 5A Device Package C2464R 4 included 2 6A 1 5A 2465R 4 included 2 6A 1 5A HP FL Disk Array C2252HA 6 included 4 0A 2 0A C2254HA 6 included 4 0A 2 0A C2252B 6 included 4 0A 2 0A C2254B 6 included 4 0A 2 0A Data Terminal 2340A 6 35199E 2 0A l OA Connects 2345A 6 C2799A 2 0A l OA C2790A Anti tip ballasts three must ...

Page 103: ...cluded 2 6A 1 5A Device Package C2461R 4 included 2 6A 1 5A 2462R 4 included 2 6A 1 5A 2463R 4 included 2 6A 1 5A HP FL Disk Array C2252HA 6 included 4 0A 2 0A C2254HA 6 included 4 0A 2 0A C2252B 6 included 4 0A 2 0A C2254B 6 included 4 0A 2 0A Data Terminal 2340A 6 35199E 2 0A l OA Connects 2345A 6 C2799A 2 0A l OA C2790A Anti tip ballasts three must be ordered for each 1 2inch tape drive ordered...

Page 104: ...l cabinets will contain a 220V PDU including the USA Peripheral connection to the cabinet PDU requires a special power cord P N 8120 1860 The power cord ships with all supported components EXCEPT FOR the 1 2inch tape drive and any DTC s acquired from previous system installations A special power cord P N 8120 1860 MUST be ordered for all racked equipment not listed in the tables Configuration 4 53...

Page 105: ...or assistance Before taking any other steps to remedy a failure always collect as much information as possible about the failure Never swap out any of the field replaceable units until you have made notes of the following the failure symptoms all indicators display information system configuration number of users application and or tasks being done at the time of failure any other information that...

Page 106: ...e indicator LEDs on the Front Panel Table 5 1 Check the operating state and chassis code displayed on the console Table 5 l Check the indicator LEDs on I 0 cards or peripherals Table 5 2 Decode the PIM dump when an HPMC occurs Table 5 13 Once you have observed the status of the front panel LEDs and the system status and chassis code on the console banner use the procedures in the following section...

Page 107: ...ization ostat Init ISL Mode If flashing hex codes are displayed on the console no action is required wait for selftest and initialization process to complete The I 1 system will display boot messages and menu on 1 the console IIf system halts or hangs go to the Boot and System Initialization Failures procedure to troubleshoot the problem Floating Point or Refer to Other Warning Messages LAN failur...

Page 108: ...er fuse MDP Power on LED OFF No power from MUX Check cable connection or replace Multifunction I 0 PCA LINK Status LED ON Check MDP cable connections Replace MDP cable Replace MDP DDS Tape Drive Drive LED yellow Replace DDS Tape Drive assembly Drive LED yellow and Overhumidity condition Do not use Cassette LED yellow tape drive until LED pattern changes Cassette jam Hold button in for 10 seconds t...

Page 109: ...onvenient time Table 5 3 Power System Troubleshooting Procedure CAUSE SYMPTOM ACTION 1 System powered on Depress the power switch and check the front panel LEDs 2 PowerTrust UPS installed No Skip to Step 3 Yes Continue with this step a Check that the power output cable is connected from the PowerTrust UPS output receptacle to the system AC input receptacle Check that the AC power cord from the Pow...

Page 110: ...s come on and the system initializes la Back out all I 0 cards and the Multifunction I 0 card from the backplane lb If the SPCM LED goes out and the front panel LEDs come on insert the I 0 cards one at a time until the faulty card is found 2a Replace the system processor board 3a Unplug all of the power plugs of the internal peripherals 3b If the SPCM LED goes out and the front panel LEDs come on ...

Page 111: ... at the HPMC error log and HPMC PIM Examine requestor responder information at the end of the log and replace the I 0 card If this does not solve the problem replace the CPU card If the problem persists call the Response Center Refer to the Calling the Response Center section for more information NO Go to Step 3 YES Memory error Refer to the Troubleshooting Memory Failures procedure NO Go to Step ...

Page 112: ... section for more information NO Go to Step 9 9 Chassis codes CBFF and xxxx YES Nested HPMC Go to Step 10 looping NO Go to Step 14 10 MPE iX YES Perform a Transfer of Control TOC Go to Step 11 NO HP UX Go to Step 13 11 Transfer of Control TOC YES Perform memory dump Refer to the Taking a Memory successful Dump section for more information Go to Step 12 NO lla Perform system reset Stop at PDC by in...

Page 113: ...t to Response Center Refer to the Calling the Response Center section for more information END Table 5 5 MPE iX Halt 0 Operating System Error Codes Code Cause Action 0001 0099 Take memory dump and call Response Center OOF1 OOF3 Take memory dump Replace CPU Card May be OS bug OOF8 OOFB Take memory dump Replace CPU Card May be OS bug OOF4 OOF7 03xx HPMC may have occurred Perform a Transfer of Contro...

Page 114: ...e Response Center Refer to the Calling the Response Center section for more information NO Go to Step 2 2 Chassis code 70xx displayed YES HPMC due to memory error a Replace the SIMM in the slot module indicated xx indicates the slot module A or B Reboot the system b If the error remains replace the CPU Card and reboot c If the error persists call the Response Center Refer to the Calling the Respon...

Page 115: ...Do the following steps until the problem is corrected a Replace the cable between the CPU Card and the AUI or TP MAU b Replace the AUI or TP MAU c Replace the CPU Card d Call the Response Center Refer to the Calling the Response Center section for more information NO Unknown problem Call the Response Center Refer to the Calling the Response Center section for more information Troubleshooting 5 11 ...

Page 116: ...nction 1 0 card and the console Replace the cable c If the error remains replace the Multifunction 1 0 card d If the error persists call the Response Center Refer to the Calling the Response Center section for more information 2 HP UX System a Check the terminal configuration b Check the cable connections between the console and the MDP and between the Multifunction 1 0 card and the MDP c Replace ...

Page 117: ...Replace 1 0 card for the device you attempted to boot from Replace boot device attached to 1 0 card Replace CPU Card Replace Multifunction 1 0 card IRefer to Check 1 0 Card and Device LEDs procedure Call Response Center Refer to the Calling the Response Center section for more information NO Go to Step 3 3a Chassis code C5Fx displayed YES Primary path initialization failed Reboot from alternate pa...

Page 118: ... board e Disconnect the power connectors of all internal peripherals Check for proper system initialization If the system initializes connect one peripheral at a time and check for proper initialization of the system Do this until the problem reoccurs then replace that device f Replace the power supply g Replace the backplane h Contact the Hewlett Packard Response Center for further assistance Ref...

Page 119: ...ate PowerTrust documentation Other Warning Messages Table 5 11 Other Warning Troubleshooting Procedure CAUSE SYMPTOM ACTION Chassis code 3001 displayed ERR_READING_EEPROM Error occurred reading Stable Storage Contents are invalid Replace CPU Card Chassis code 3002 displayed ERR_WRITING_EEPROM Error occurred writing to EEPROM Replace CPU Card Warning displayed at Boot Floating Point selftest failur...

Page 120: ... type SER to access the service menu Then type PIM to list the contents of the PIM dump The most important information is in last sections of the pim dump The important items to look at are the timestamp HPMC type and requester responder information Table 5 12 HPMC Codes Code Cause Action 2040 Cache error Replace CPU Card 2043 Data Cache error Replace CPU Card 2044 Level 2 Instruction Cache error ...

Page 121: ...the sequence of 4 digit codes at bottom of console display Press Control first 1 2 Record information from the HPMC a From the Main Menu enter SEit to access the Service Menu b Enter the PDC command PIM c Copy or print out the console display fields 3 Take a memory dump If the computer did not respond to TC and you had to perform an RS hard boot do not bother to take a memory dump Troubleshooting ...

Page 122: ...tics The online diagnostics require a user license and have password protection against unauthorized use When you purchase a support license you will get a password To access the diagnostics type SYSDIAG at the operating system prompt At the DUI prompt type list to display a list of the online diagnostics supported If you type list long you will get a detailed listing of the available diagnostics ...

Page 123: ...ing to the Support Tool Manager document that is part of the Diagnostic Manual set Offline Diagnostics There are some times when you will want to use offline diagnostics instead of online diagnostics If the operating system will not run You don t want to jeopardize the integrity of the operating system You suspect some potential problem with the operating system The offline diagnostics for this fa...

Page 124: ...resources For example a 2 Other programs users cannot seem to get a massive compilation or a real time process response 2 Try sending an interrupt COfit Of at a 3 System seems slow terminal 3 Check another terminal to verify that the problem is not just a console hang MPE System Hang Table 5 15 lists the symptoms and the recovery procedure Table 5 15 System Hang Symptoms and Solutions Symptoms Rec...

Page 125: ...form a soft reboot on the machine by issuing a TC command Do NOT use the RS command if possible RS may destroy important troubleshooting information 3 Save the memory dump file and call the HP Response Center to have it analyzed Monitor Halts A monitor halt can be caused by either software or hardware The console may not show a message describing the condition The sequence of hex codes begins with...

Page 126: ... Fault LED is lit bottom of console display Press Control 5 Sequence of 4 digit codes at bottom of first console display Press C OiitrOD first 3 Take a memory dump Refer to the Taking a Memory Dump section for more information 4 Restart the system when dump is finished If you have a system abort message on the console it is probably unnecessary to copy down the hex display pattern However if there...

Page 127: ...erforming the steps out of order can result in an invalid dump lost data and a waste of system processing time Step 1 Do a Transfer of Control TC Initiate a Transfer of Control to change the CPU from its current state to the ISL prompt The aim is to preserve the current environment so that data in the memory dump are valid 1 Get into the Control Mode on the console Type Control B hold the Control ...

Page 128: ...any normal system start attempt 3 If the autoboot flag is enabled you see Processor is starting the autoboot process To discontinue press any key within 10 seconds As soon as you see the above prompt press a key Caution I Note Autoboot is a script of ISL commands that are automatically executed If your site uses the Autoboot feature make sure that you abort the autoboot sequence Otherwise the memo...

Page 129: ...mp does not receive a name but the contents of the dump are not harmed 6 Monitor the progress of the dump recording any error messages that occur Report these error messages to the Response Center when you call Step 4 Restart the System At this point the dump has completed and you should be at the ISL prompt 1 You can now restart the system using a START RECOVERY Warmstart or a START NORECOVERY Co...

Page 130: ... The passwords to MGR TELESUP and any additional security provisions needed to access the system on which the memory dump resides c The operating system release type SHOWME to get current release number d All troubleshooting information gathered so far 2 Call the Response Center If you are certain the problem is hardware ask for Hardware Assistance Report the full system abort message printed on t...

Page 131: ... core files If you feel you need to save these files for future analysis it is best to save them to tape and remove them from your file system in order to free up space Troubleshooting difficult problems especially intermittent problems often requires two or more core files Problems With Automatic Memory Dump The following conditions may prevent the automatic memory dump from succeeding The saveco...

Page 132: ...ks Running savecore Manually The savecore command can be run manually Typically you enter a series of commands like the following ISL hpux is etc fsck p etc mount a bin df mkdir tmp syscore cd tmp syscore etc savecore I to boot single user after a crash I I specify driver name and hardvare address I I for the device you want to boot from I to fix the file system I to mount all disks maybe 11 a t h...

Page 133: ...y fields iii If the system did not reboot the sequence of 4 digit codes at bottom of console display Press Control first 2 Call the Response Center If you are certain the problem is hardware ask for Hardware Assistance 3 Use your judgment about whether to reboot at this point and allow users to log back on without waiting for the Response Center engineer to call back For example if the computer do...

Page 134: ...xx Stable Store ROM and EPROM 7xxx Memory subsystem includes MIOC and RAM cards 8xxx I 0 Device Errors 9xxx Console Initialization Errors Axxx Boot Device Initialization Errors Bxxx OS Panic Cxxx System Initialization Table 5 20 HPMC Error Halt Codes Code Description 2040 HPMC due to cache error 2043 HPMC due to data cache error 2044 HPMC due to level 2 instruction cache error 2045 HPMC due to lev...

Page 135: ...7 TEST CPU_ARITH_COND 108A TEST CPU_AR_SIDE_EFF 108B TEST CPU_CR 108C TEST CPU_EXT_INT 108D TEST CPU_SUPER 1090 TEST TLB_INIT 1091 TEST TLB_ADDRESS 1092 TEST TLB_RAM 1093 TEST TLB_REPLAC 1094 TEST TLB_PROTECTION 1095 TEST HWTLB_TEST 1096 TEST DTLB_TRAP 10DO TEST MIOC_DIAG 10D1 TEST MIOC_EIR 10D2 TEST MIOC_HPMC 10D4 TEST MIOC_MEM_INTERFACE 10D7 TEST MIOC_EDC_SBE 10D7 FLT 10D8 TEST MIOC_EDC_DBE 10D8...

Page 136: ...rd actual 2092 FLT ICACHE_RAM Offf Oddd tag data Bit number in hex 2093 FLT DCACHE_RAM Offf Oddd tag data Bit number in hex 2094 TEST CACHE_TAG 2095 TEST CACHE_ERR 2096 TEST CACHE_CONFIG 2097 TEST CACHE_FLUSH 2098 TEST CACHE_BYTE 2099 TEST ICACHE_MISS 209A TEST DCACHE_MISS 209B TEST CACHE_DONE 209F TEST UCACHE_RAM Table 5 23 Stable Store ROM and EEPROM Error Code Code OSTAT Test Display 3000 TEST ...

Page 137: ...lot Number Display 700A FLT MEM_ERR_HPMC OA 170GB FLT MEM_ERR_HPMC OB 701A FLT MEM_ERR_HPMC 1A 701B FLT MEM_ERR_HPMC 1B 702A FLT MEM_ERR_HPMC 2A 702B FLT MEM_ERR_HPMC 2B 703A FLT MEM_ERR_HPMC 3A 703B FLT MEM_ERR_HPMC 3B 707D FLT NO_RAM_FOUND 707E TEST NON_DEST_RAM Table 5 27 1 0 Device Error Codes Code OSTAT Test Display 8003 TEST ERR_READING_IODC_BYTES 8004 TEST ERR_READING_EINIT 8005 TEST ERR_EX...

Page 138: ... Code OSTAT Test Display A008 INIT NO_BOOT_SELECTION A088 FLT NO_BOOT_NO_CONS Table 5 30 System Initialization Error Codes Code OSTAT Test Display Memory Initialization C200 INIT RAM_CONFIG C201 INIT BEG_DESTR_MEM_INIT C202 INIT BEG_NONDESTR_MEM_INIT C20F INIT RAM_CONFIG_FP Console Initialization C600 INIT GET_DEFAULT_CONS C640 INIT INIT_DEFAULT_CONS 5 34 Troubleshooting ...

Page 139: ...SUM_PRI C5FF INIT LAUNCH_IPL_PRI Boot Device hritialization and IPL Codes for All Other Paths C700 INIT GET_OTHR_PATH C740 INIT INIT_OTHR_PATH C750 INIT TEST_OTHR_PATH C780 INIT LOAD_IPL_OTHR_PATH C7FO INIT OTHR_IPL_FAULT C7FO FLT OTHR_IPL_FAULT_FATAL C7Fl INIT BAD_IPL_ADDR_OTHR C7F2 INIT BAD_LIF_MAGIC_OTHR C7F3 INIT BAD_IPL_SIZE_OTHR C7F4 INIT BAD_IPL_ENTRY_QTHR C7F8 INIT BAD_IPL_CHECKSUM_OTHR C7...

Page 140: ...of IPL addresses or is not word aligned OxOA IPL on boot media does not checksum correctly MPE iX ISL Boot Codes Table 5 32 MPE iX ISL Boot Codes Display Description CE40 MMSAVE Launched CE41 Establish first available free memory CE42 Align input buffers for DMA transfer CE43 Initialize I 0 driver pointers CE44 Write welcome message to console CE46 Reading LIF volume label CE47 Getting values from...

Page 141: ...ernel System Initialization Codes Table 5 34 MPE iX System Initialization Codes Display Description CFOO Entering launch CF02 Mapped system state CF04 Allocating memory CF08 Backing out into Genesis CFOA Entering Genesis CF30 Initializing Genesis completed CF40 Initializing resident kernel completed CF50 Initializing non resident kernel completed CF60 CM SL binding completed CF70 Configuring syste...

Page 142: ...y synchronized DAOO Shutdown completed disks fully synchronized D004 Transfer of control core dump begun D904 TOC dump completed disks not synchronized DOlO High priority machine check core dump begun D910 HPMC dump completed disks not synchronized Table 5 38 HP UX System Run Codes Display Description FXlF System running An F in the first and fourth digits indicates the system is running normally ...

Page 143: ...t is always busy 2 Flash ROM test 3 Firmware ROM test 4 IODC ROM test 5 EEPROM test 6 Local port ENQ ACK test 7 Remote port ENQ ACK test 8 LAN loopback test If a test fails the following message is displayed Additional Failure Information TTTTSSSS HHHHHHHH HHHHHHHH TTTT is the first two bytes of the self test number in ASCII hex SSSS is the second two bytes of the self test number in ASCII hex HHH...

Page 144: ...tests 800dnnnn1 IODC ROM tests 800e0000 Backplane DMA 800fnnnn1 LAN Controller tests 80100000 FLASH tests 80120000 fw patch test 80130000 All purpose Chip register test 80140000 front panellb test 8015nnnn1 fw fatal error 80160000 Spurious Interrupt occurred 80170000 parity test 80180000 Note 1 Subtests are indicated in this field They are for internal use only i Integrated Access Port Selftest Fa...

Page 145: ...l level Yes 40 OCTART Test w r OCTART global registers Yes 41 OCTART Test all ports with global link at Yes the OCTART s output 42 OCTART Check interrupt capabilities Yes 43 OCTART Check modem features Yes 44 OCTART Check global timer Yes 45 OCTART Check vector generation Yes 46 QANAT Check QANAT hard related to port x No 47 53 Reserved 54 QANAT Check QANAT hardware related to SE Yes 55 79 Availab...

Page 146: ... 123 Reserved 124 OCTART Test xon xoff features in channel x No 125 131 Reserved 132 ADP Check channel hardware Adp port x No 133 139 Reserved 140 ADP Check global link at CREM input on Yes ADP 141 Complete test of 8 port MUX and RS232 ADP Yes 142 Complete test of ADP only Yes 143 Complete test of 8 port MUX and RS422 ADP Yes 144 251 Available 252 Returns MUX id plus added info No 253 Returns ADP ...

Page 147: ... status of a particular function on a card locate and identify the LED e g LINK Status SCSI Selftest etc Match the LED pattern with the descriptions in Table 5 42 SCSI Console LAN Card J Term lf g Power 0 l y_ _console LAN Selftest 0 00 g P N A1703 60003 SCSI Parallei APMUX Card o I lf Term J ISCSI r iSelftest 0 I I I I I __J MUX Status I P N A1703 60022 wbce027 Figure 5 1 Multifunction 1 0 Card S...

Page 148: ...ot receiving data from Mux OFF Normal Power ON Power to ADP good OFF No power from Mux Troubleshooting SCSI Problems There have been several cases reported to us where the system log files were getting full with SCSI errors on HP9000 Model Ex5 systems The log analysis has showed that the SCSI bus was being reset by system software A high level of signal noise in the SCSI bus can cause the SCSI con...

Page 149: ...d of the internal bus No other internal or external devices should have termination resistor packs installed 6 Internal cable damage Ensure the internal SCSI ribbon cable has not been pinched by any of the sheetmetal causing wires to be cut or the insulation to be scraped off 7 Termination Power Ensure the option pin sets on each device are selected such that the host supplies power to the termina...

Page 150: ...EQUEST SENSE command The method of accessing this information depends on the diagnostic tool you are using Refer to the appropriate diagnostic documentation for information on retrieving device information Logs There are three internal hard disk drive logs the Usage Log the Data Error Log and the Hardware Error Log These logs are maintained in two locations on the disk media and is SCSI controller...

Page 151: ...le Retry Count field indicates the number of times data was not recovered on the first retry This field is incremented only once per completed recovery Table 5 45 Hard Disk Drive Access Count Range Values VALUE MINIMUM OF MAXIMUM OF HEX ACCESS RANGE ACCESS RANGE 0 No Accesses No Accesses 1 1 1 2 2 10 3 11 100 4 101 1 000 5 1 001 10 000 6 10 001 100 000 7 100 001 500 000 8 500 001 1 000 000 9 1 000...

Page 152: ...retrys Unrecoverable error lXXXXXXX Unclassifiable error XlXXXXXX Error occurred in header field XXlXXXXX Error occurred in data field XXXlXXXX Unrecoverable data XXXXlXXX Data recovered with ECC XXXXXlXX Data recovered with retries XXXXXXlX Write fault XXXXXXXl Reserved Hardware Error Log The Hardware Error Log includes the following fields Logical Block Address Internal Drive Status and Access C...

Page 153: ... Error Class 7 Reserved Error Code 01 Segment Number 0 02 FM 0 EOM ol ILl 0 IReserved Sense Key 03 06 MSB 03 Information Bytes LSB 06 07 Additional Sense Length 20 08 11 Command Specific Information 12 Additional Sense Code 13 Additional Sense Code Qualifier Field aceable Tnit Ode 14 lsKSV o I u c 0 15 Sense Key Specific 16 17 Sense Key Specific 18 Retry O I Reassign IHRDERRI Reserved 0 0 19 23 Re...

Page 154: ...t the cause of that particular Sense Key Additional Sense Codes are listed in Table 5 49 Information Bytes Contain information relative to specific commands and specific devices Additional Sense Length Specifies the number of additional Sense data bytes to follow Set to 14 for SCSI CCS or 20 for SCSI 2 Command Specific Information Contains information dependent upon the command that was executed S...

Page 155: ... nonrecoverable hardware failure for example controller failure device failure parity error etc while performing the command or during a self test illegal Request Indicates that there was an illegal parameter in the command descriptor block or in the additional parameters supplied as data for some commands Unit Attention Indicates that the Target has been reset or there has been a power on Data Pr...

Page 156: ... Failure Servo lost while track following ID CRC or ECC error Unrecovered Read Error of Data Blocks No Record Found Seek Positioning Error Recovered Read Data with Target s Read Retries Not with ECC Recovered Read Data with Target s ECC Correction Not with retries Defect List Error Parameter Overrun Synchronous Transfer Error Compare Error Invalid Command Operation Code Illegal Logical Block Addre...

Page 157: ...hanged Command Sequence Error Commands Cleared by Another Initiator Media Format Corrupted No Defect Spare Location Available Spare Operation Failed Invalid Bits in Identify Message Target Operating Conditions Have Changed I RAM Failure Data Path Diagnostic Failure Power On Diagnostic Failure Message Reject Error Internal Controller Error Select Reselect Failed Unsuccessful Soft Reset SCSI Interfa...

Page 158: ...llegal EEPROM address Reserved Timed out waiting for EEPROM write to complete DSP did not spinup after a spinup command was executed Timed out waiting for DSP to become ready for a short term command Timed out waiting for DSP to become ready for a long term command A Seek was attempted when the spindle was not spun up and locked The DSP did not end up in tracking mode after a Recalibrate command w...

Page 159: ...omplete an Introduce Tracking Offset command in allotted time DSP failed to complete a Seek command in allotted time DSP failed to complete a Measure Alignment Band command in allotted time Reserved HDA EEPROM test byte is not 55H HDA EEPROM checksum result not equal to 00 PCA EEPROM test byte is not 55H PCA EEPROM checksum result not equal to 00 Computed read write setting is out of range Reserve...

Page 160: ...ng failure Write following aggressive settle Write following inhibit DSP code 7 is not defined Write was attempted while ESDI attention was asserted Write was attempted while an illegal head was selected Write was attempted while a recalibrate was in process Write was attempted on a head that was in the head alignment critical state Write was attempted while a head alignment was in process Write w...

Page 161: ...new setpoint Reserved PLL came unlocked in Slow Acceleration Phase Seek timed out in Slow Acceleration Phase Velocity too high in Slow Acceleration Phase Unassigned seek fault in Slow Acceleration Phase PLL came unlocked in Fast Acceleration Phase Seek timed out in Fast Acceleration Phase Velocity too high in Fast Acceleration Phase Unassigned seek fault in Fast Acceleration Phase PLL came unlocke...

Page 162: ...ation Phase Unassigned seek fault in Fast Deceleration Phase PLL came unlocked in Slow Deceleration Phase Seek timed out in Slow Deceleration Phase Velocity too high in Slow Deceleration Phase Unassigned seek fault in Slow Deceleration Phase Unassigned seek fault PLL came unlocked in the Gross Settle Phase Seek timed out in the Gross Settle Phase Velocity too high in the Gross Settle Phase Unassig...

Page 163: ...27 SCSI Status Bytes Contents Bit Description Byte 26 SCSI 2 7 BPF Buffer parity fault 6 UOF PHLEA FIFO underflow overflow 5 SNR Status not read I 4 DNC Data not complete 3 ATN ESDI device attention 2 SNC Status not complete 1 CTO Command Timeout 0 EOS End of sector Byte 27 SCSI 2 7 SIL Error would have been silent 6 DE3 Data ECC3 error 5 DEl Data ECC1 error 4 HEl Header ECC1 error 3 DSF Data sync...

Page 164: ...he lights indicate a high humidity fault refer to Solving High Humidity Problems If the lights indicate a media warning fault refer to Solving Media Warning Problems 2 Try cleaning the tape heads and see if the problem is solved 3 Determine if the problem is media related by installing a new DDS cassette and retrying the failed operation If a cassette is jammed in the DDS drive tape mechanism refe...

Page 165: ... HP Internal Use Only Clean head with cleaning cassette YES YES Problem isolated to DAT drive Reduce humidity t 1n opera 1ng environment Figure 5 2 DDS Drive Troubleshooting Flowchart Troubleshooting 5 61 ...

Page 166: ...Clean the tape head using a cleaning cassette 3 Insert the suspect cassette and repeat the operation that was being performed when the media warning occurred If the media warning does not recur the tape head was simply dirty The cassette can continue to be used however you should remind the customer to clean the tape head regularly If cleaning the tape head did not the fix the media warning fault ...

Page 167: ... as follows see Figure 5 4 1 Rewind the tape to the Beginning of Media BOM 2 Switch off power to the DDS drive and remove the DDS drive from the cabinet 3 Remove the cabinet mounting bracket from the drive 4 Remove the two adapter brackets from the drive 5 Insert a flat blade screwdriver between the drive chassis and the side of the top cover Pry up the top cover at two points on each side of the ...

Page 168: ...for several hundred revolutions until the cassette 4 moves forward from the read write station 5 and is ejected At times it may seem that the tape is not moving such as when the reel spindles drop This is normal 10 Remove the cassette from the cassette slot 6 5 64 Troubleshooting ...

Page 169: ...For HP Internal Use Only 5 I jam3 Figure 5 4 Manually Ejecting a DDS Tape 1 Emergency Eject Access Hole 4 Cassette 2 Worm Gear 5 Read Write Station 3 Cam Gear 6 Cassette Slot Troubleshooting 5 65 ...

Page 170: ...unts of errors that have occurred on the tape during the current tape load or since the Error Rate Log was last cleared The Error Rate Log is cleared when the DDS drive power is cycled or reset when the CLEAR LOGS command is executed or as an option when initiating an error rate test The log is not saved on the tape when the tape is unloaded Tape Log The Tape Log contains information about the num...

Page 171: ...Ll I Reserved Sense Key 03 06 MSB 03 Information Bytes LSB 06 07 Additional Sense Length 08 11 Command Specific Information 00 12 Additional Sense Code 13 Additional Sense Code Qualifier 14 Field Replaceable Unit Code 15 SKSV C D I Reserved 0 BPV I Bit Pointer 16 17 MSB 16 Field Pointer Drive Error Code LSB 17 18 Reserved 0 19 Copy Target Status 20 51 Copy Target Sense Troubleshooting 5 67 ...

Page 172: ...e The drive will never write data to the tape after encountering EOM The drive uses EOT to generate Early Warning EOP on writes The host may write approximately 10 megabytes of data to the tape following the Early Warning EOP before encountering the physical EOM ILl Incorrect Length Indicator Indicates the requested block length did not match the actual block length Only Read and Verify may cause ...

Page 173: ... position of the field in error Only valid if SKSV is set Field Pointer Drive Error Code This field is dependent on the SKSV field as follows If SKSV is set to 1 this field identifies which byte of the command descriptor parameter list an error was detected in If SKSV is set to 0 the top byte of this field contains the drive error code associated with the failure of the previous command or it cont...

Page 174: ...s loading or unloading tape HARDWARE ERROR Controller detected a hardware failure while executing a command or performing a self test ILLEGAL REQUEST Illegal parameter in the command descriptor block or in additional parameters supplied as data for a command UNIT ATTENTION Media has been exchanged logical unit has been reset or MODE SELECT parameters have been changed WRITE PROTECTED Logical unit ...

Page 175: ...e not reportable LUN Becoming Ready DESCRIPTION LUN Not Ready initializing command required Track Following Error Write Error Unrecovered Read Error End Of Data Not Found Mechanical Positioning Error Recovered Data With No Error Correction Recovered Data With Retries Recovered Data With Error Correction Parameter List Length Error Invalid Command Operation Code Invalid Field in Command Descriptor ...

Page 176: ...alid Bits in Identify Message 3E 00 LUN Not Self Configured 40 XX Diagnostic Failure On Component 43 00 Message Error 44 00 Internal Target Failure 45 00 Select Reselect Failure 47 00 SCSI Parity Error 48 00 Initiator Detected Error Message 49 00 Invalid Message Error 4A 00 Command Phase Error 4B 00 Data Phase Error 4E 00 Overlapped Commands Attempted 50 00 Write Append Error 51 00 Erase Failure 5...

Page 177: ...l stuck while threading 11 Supply reel stuck while in Capstan mode 12 Cleaning tape slipped on capstan 13 Take up reel stuck while in Capstan mode 14 Reels stuck in Reel mode 18 RAM Test Failure 19 ROM Check Failure 1A Supply Reel Brake Failure 1B Take up Reel Brake Failure 1C Duncan Test Failure 20 File Mark Encountered 21 Save Set Mark Encountered 22 Illegal Length Record 23 Bad Group Blocking 2...

Page 178: ...e Problems Report Problems During Write DESCRIPTION Group Read After Write Retry Limit Exceeded Write Frames Command Retry for Read After Write No SUSHI Message Within Timeout Bad Read Command Received Getting Read Command Problems Read Command Queue Problems Report Problems During Read RAM Parity Error Detected C3 Row Calculation Failure Streamfail During Map Command Too Many Bad Subdata Frames T...

Page 179: ... track 9D Checksum bad after recalculation negative track 9E Track conflict after checksum recalculation AO SUSHI register test failed Al Internal error on message loopback test A2 Data miscompare on message loopback test A3 Illegal AFC search requested A4 Timed out waiting for BOM or EOM A5 Unexpected BOM or EOM A6 Internal error on data loopback test A7 Data miscompare on data loopback test A8 U...

Page 180: ...agnostic required no tape B7 Diagnostic test not supported B8 Error on calibration reel did not start B9 Error on calibration reel did not stop BA Timed out waiting for Done state BB No ATF lock BC ATF edge not found BD Bad ATF window BE Invalid Malcolm firware revision co Invalid DDS Group Cl Invalid DDS End Of Data C2 Invalid DDS System C3 No Group Subdata C4 Append Point Unreadable C5 Unreadabl...

Page 181: ...2 SUSHI Command Timeout D3 Drum Speed Timeout D4 Outside Message Window D5 Message Period Timeout D6 Unexpected Position Counter D7 Unexpected Reel Diameter D8 Tape Unavailable D9 Invalid When Threaded DA No Cassette Present DB Unexpected Cassette Present DC Finding AFC Timeout DD Initialization Error DE SUSHI Data Underflow DF SUSHI Data Overflow EO Bad SUSHI Parity El SUSHI Message Overflow E2 F...

Page 182: ...r Parity E6 Unexplained Positioning Failure E7 Unable To Locate Target FO Previous Error Fl Invalid Command Sequence F2 Tape Length F3 Unsupported Tape F4 Cleaning Tape F5 Invalid Device Command F6 Invalid Device Parameter F7 Device Firmware Defect F8 Invalid Tape Format F9 No Tape Loaded 5 78 Troubleshooting DESCRIPTiON ...

Page 183: ...entation for information on retrieving device information REQUEST SENSE Data Fields Table 5 58 shows the data format for the following data fields returned by the drive in response to a REQUEST SENSE command Reserved fields always contain zeros Valid A value of one for the Valid bit indicates the Information bytes contain valid information The significance of the Information bytes depends on the s...

Page 184: ...uted prior to the REQUEST SENSE command 1 RECOVERED ERROR Last command completed successfully with an error recovery operation retries or error correction 2 NOT READY Drive cannot be accessed 3 MEDIA ERROR Command execution terminated with a nonrecoverable error condition caused by a media defect 4 HARDWARE ERROR Drive detected a nonrecoverable hardware failure while executing a command or perform...

Page 185: ...B ILLEGAL REQUEST Invalid LUN ILLEGAL REQUEST Invalid field in parameter list ILLEGAL REQUEST Media exchanged UNIT ATTENTION Tray OPEN CLOSE operation was executed Power on reset reset condition or BUS DEVICE RESET occurred UNIT ATTENTION Block length or error recovery parameter of MODE SELECT command changed UNIT ATTENTION Incompatible disk in disk tray MEDIA ERROR Internal controller error HARDW...

Page 186: ...e 4 Check system operation to make sure the problem is solved QIC Troubleshooting Tools 1 Power on Selftest tests drive only 2 QIC diagnostic SCSIQIC Default Section 10 Interactive Section 50 3 Support tape MAPPER in ODE or IOMAP 4 Operating System System support logs Troubleshooting Sequence 1 Clean heads according to the schedule in Table 5 61 Table 5 61 Recommended Preventive Manintenance Sched...

Page 187: ...on 2 If the bottom LED green is lit indicating READY status press the UNLOAD button to unload the cartridge 3 If the cartridge does not unload go to the Remove the Top Panel procedure Caution Observe electrostatic protection procedures Use these tools to remove the cartridge Magnetic torque limiting 0 Phillips screwdriver Small tweezers Scissors Remove the Top Panel See Figure 5 5 1 Use a magnetic...

Page 188: ...bleshooting 5_ 84 Trou Hp Internal s For U e Only Panel moving the Top Figure 5 5 Re ...

Page 189: ...age the drum 2 Use your finger to push the spring clip toward the pinch roller until there is a gap between the pinch roller and capstan 3 While pushing on the spring clip use the tweezers to grasp the section of tape between the pinch roller and spring clip Make a 1 2 inch loop in the tape by pulling it toward the front of the tape drive 4 Once you have made a loop in the tape release the spring ...

Page 190: ...e 5 7 1 Locate the lock release tab and the cassette loading gear The lock release tab is white 2 Use your finger to gently press down and release the lock release tab 3 Use your thumb to gently roll the cassette loading gear toward the front of the tape drive until the rear of the cartridge slides out of the tape drive 4 Pull the cartridge all the way out of the tape drive 5 Visually inspect the ...

Page 191: ...assette Loading Gear A Read Write operation is performed on the buffer RAM and I 0 port at power on An error in selftest will result in a HARDWARE ERROR response to the first SCSI command issued to the device Do not proceed under these conditions proper operation is not guaranteed SCSIDSK2 diagnostic 1 Read Write tests destructive to data 2 Error rate test Support tape Troubleshooting 5 87 ...

Page 192: ... operation on the new media If this is successful the drive is good and the media is faulty If the problem occurs on a Read operation attempt to read the media on another drive if one is available If the media can be read on another drive the original drive may be at fault run the floppy diagnostic If another drive is not available attempt to read other sectors on the media If this is successful t...

Page 193: ...pport Tools Volume 2 Device Adapters Muxes HP part number 5960 3151 PA RISC Support Tools Volume 3 LAN HP part number 5960 3153 PA RISC Support Tools Volume 4 SCSI HP part number 5960 3155 PA RISC Support Tools Volume 5 Disks HP part number 5960 3157 PA RISC Support Tools Volume 6 Tapes Printers HP part number 5960 3159 PA RISC Support Tools Volume 7 Utilities HP part number 5960 3161 PA RISC Supp...

Page 194: ...ARTDIAG CENTPBA CIPERLPD CONSOLAN CS80DIAG DASSDIAG DIAG7478 DTDUTIL FDDIPBA FLEXDIAG FWSCIPB GPIODAD HPFLDIAG HPIBDAD HPIBDDS HPIBDIAG LAN3PBB LAN5PBB LANDAD LOGTOOL MEMDIAG MUXDIAG OPDIAG OSI4DAD PMUXDIAG PRNT5000 PSIDAD REELDIAG SARRAY SCSI8MM SCSICD SCSICIO SCSIDDS SCSIDSK2 SCSIPBA SCSIQIC SCSIREEL SS80DIAG SYSMAP 6 2 Diagnostics and Utilities ...

Page 195: ...also implemented on the boot disk Note that MPE iX and HP UX have different support tapes Once you are at the ISL prompt type HELP to list the commands Support Tape The support tape allows you to diagnose problems when the HP UX operating system cannot be booted from the system disk For additional information on use of the support tape refer to the most current Support Tape Users Manual To use the...

Page 196: ...Menu Enter command or menu Figure 6 1 Main Menu At this point you can enter the BOot PRI or BOot ALT command When the boot process is complete the following prompt is displayed ISL At this point type HELP to see which ISL utilities are available If you want to run the mini kernel type support The kernel will load taking several minutes The following menu is displayed Note ISL support If autoboot i...

Page 197: ...habet character preceding the command description Type d to display the On Line Diagnostics Menu The support tape Main Menu is s Search for file b Reboot l Load a file d On line diagnostics m Display Manual page for specific command r Recover an unbootable HP UX system u Utilities x Exit to shell Diagnostics and Utilities 6 5 ...

Page 198: ...f the HP 3000 and HP 9000 Configuration Guides to determine which peripherals are supported on the systems Note that the type and number of supported peripherals varied with the operating system and the release of that operating system Supported Peripherals 7 1 ...

Page 199: ...isted in Table 8 1 It contains a list of replaceable parts for the HP A1883A 84A and HP A1896A 97A rack mount cabinet It contains procedures for removing and replacing the field replaceable components of the systems It also contains removal and replacement procedures for the HP A1883A 84A and HP A1896A 97A rack mount cabinet Replaceable Parts 8 1 ...

Page 200: ...DDP 5062 3052 Cable Mux Y to DDP 19 inch 5062 3100 Cable Mux Y to MDP J2094 60004 Cable Mux four branch J2096A to DDP 19 inch 8120 6162 Cable Power 8120 1751 Cable SCSI I 0 Internal to disks A2051 63007 Cable SCSI 1 0 Single ended internal to removable A2051 63003 media devices Cable SCSI Internal 1 meter A1703 63001 Cable SCSI Internal 1 5 meter A1703 63007 Cable SCSI External high to low density...

Page 201: ...0 968LX I A2961 82001 Nameplate HP 3000 968RX A2936 82001 INameplate HP 9000 E25 A2937 82001 Nameplate HP 9000 E35 A2938 82001 On Off Switch A1703 60015 Panel Rear HP 9000 A2051 80008 Panel Rear HP 3000 A2051 80009 Peripheral Housing A2051 60071 Precision Bus Adapter A1700 60005 Precision Bus Adapter Interface A1700 60001 CIO Bulkhead A1027 60017 CIO HP IB Cable 27113 63003 HP IB PCA 27113 60301 H...

Page 202: ...e 1252 4414 Termination Resistor Disk 1 1810 1176 Termination Resistor C1502A DDS Tape Drive1 1810 1176 HP PB SCSI Parallel PCA 28655 60001 28655 69001 HP PB HP IB PCA 28650 60101 28650 69101 CIO HP IB PCA 27113 60301 27113 69301 CIO HP FL MPE iX and HP UX PCA 27115 60001 5062 3308 Note 1 Three termination resistors required 8 mm Tape Drive Terminating Resistor Ordering Information Use the followi...

Page 203: ... 60003 928LX A2051 66504 A2051 66501 A1703 60003 928RX A2051 66505 A2051 66501 A1703 60003 968LX A2051 66504 A2051 66521 A1703 60003 968RX A2051 66505 A2051 66521 A1703 60003 978RX A2051 66505 A2051 66531 A1703 60003 Table 8 3 HP 9000 Model Exx Boards Model Backplane Processor Multifrmction 1 0 Card E25 2 slot A2051 66504 A2051 66501 A1703 60022 E25 4 slot A2051 66505 A2051 66501 A1703 60022 E35 2...

Page 204: ...5V Fan assembly C2786 60005 230V Fan 3160 0378 115V Fan 3160 0228 US 208 240V PDU 1 6 meter C2786 63006 EURO 230V PDU 1 6 meter C2786 63007 US 120V PDU 1 1 meter C2785 63000 EURO 230V PDU 1 1 meter C2785 63003 PDU Support Bracket C2786 00021 Caster 1492 0159 Nut Wiz M8 x 1 25 caster 0535 0096 Leveler 0403 0778 Ballast assembly C2786 60017 Nut Tinnerman 10 32 0590 0804 Screw T15 10 32 w washer 2680...

Page 205: ...vent shock turn off DC power using the front panel DC On Off switch AND disconnect the AC power cord from the outlet before opening the unit Wait one minute before disassembling the system Handle all FRUs carefully Dropping or otherwise jarring the FRUs will damage them Follow ESD procedures Always use an ESD grounding wrist strap during service Do not mix thread forming TORX chassis screws Figure...

Page 206: ... Tools No 10 TORX head driver No 15 TORX head driver Small fiat blade screw driver Small needle nose pliers Anti static protective containers Grounding wrist strap System Identification Figure 8 2 shows the system 8 8 Replaceable Parts ...

Page 207: ...For HP Internal Use Only Figure 8 2 HP 3000 Series 9x8 and HP 9000 Model 800 Ex5 Class System Replaceable Parts 8 9 ...

Page 208: ...moval procedures are in the order they should be performed In general each procedure assumes that you have performed all of the procedures before it Remove Front Bezel 1 See Figure 8 3 2 Remove two screws from the bottom of the front bezel 3 Slide the bezel straight up about 0 25 inches 4 Pull the bottom of the front bezel about one inch away from the system 5 Lift the bezel away from the system 8...

Page 209: ...For HP Internal Use Only wbce005 Figure 8 3 Chassis Front Bezel Removal Replaceable Parts 8 11 ...

Page 210: ...wer to clear the locks on the system cabinet and pull it out of the system cabinet Be careful not to strain the power and SCSI cables 4 Set the peripheral drawer on a supporting surface 5 See Figure 8 14 6 Disconnect the SCSI flat ribbon cable from the DDS and the disk 7 Disconnect the power connectors from the DDS and the disk 8 12 Replaceable Parts ...

Page 211: ...For HP Internal Use Only wbce006 Figure 8 4 Peripheral Drawer Removal Replaceable Parts 8 13 ...

Page 212: ...ct the power cable from the DDS 4 See Figure 8 6 5 Remove four TORX screws and remove the DDS from the front of the peripheral drawer Warning Do not mix these screws with the system chassis screws or the disk support screws You will damage the DDS if you attempt to mount it with the system chassis screws or the disk support screws 8 14 Replaceable Parts ...

Page 213: ...I I I I I i I I 1 I For HP Internal Use Only I _ II u_ LG200185_139 Data Cable Power Cable I 11 II Figure 8 5 3 5 inch Digital Data Storage DDS Device Cabling Replaceable Parts 8 15 ...

Page 214: ... __ LG200185_144 8 18 Replaceable Parts __ _ For HP Internal Use Only ____ rt ll Data Cable Figure 8 7 CD ROM Cabling Power Cable ...

Page 215: ...For HP Internal Use Only Figure 8 8 CD ROM Removal Replaceable Parts 8 19 ...

Page 216: ...rive 3 Disconnect the power connector from the QIC drive 4 See Figure 8 10 5 Remove four TORX screws and remove the QIC drive from the front of the peripheral drawer Warning Do not mix these screws with the system chassis screws You will damage the QIC tape drive if you attempt to mount it with the system chassis screws 8 20 Replaceable Parts ...

Page 217: ...For HP Internal Use Only LG200185_154 Figure 8 9 QIC Cabling Replaceable Parts 8 21 ...

Page 218: ...Replaceable Parts 8 22 Hp Internal s For U e Only ...

Page 219: ...ect the power connector from the 8mm tape drive 4 See Figure 8 12 5 Remove four TORX screws and remove the 8mm tape drive from the front of the peripheral drawer Warning Do not mix these screws with the system chassis screws You will damage the Bmm tape drive if you attempt to mount it with the system chassis screws Replaceable Parts 8 23 ...

Page 220: ...SCSI cable connector 8 24 Replaceable Parts For HP Internal Use Only _ _ Figure 8 11 8mm Tape Drive Cabling DC power connector ...

Page 221: ...For HP Internal Use Only Figure 8 12 8mm Tape Drive Removal Replaceable Parts 8 25 ...

Page 222: ...he floppy disk drive 3 See Figure 8 13 4 Remove four TORX screws and remove the floppy disk drive from the front of the peripheral drawer Warning Do not mix these screws with the system chassis screws You will damage the floppy disk drive if you attempt to mount it with the system chassis screws Figure 8 13 Floppy Disk Drive Removal 8 26 Replaceable Parts ...

Page 223: ...onnect the power connectors from each disk 4 Remove eight TORX screws and remove the two disks from the disk carrier Warning Do not mix these screws with the system chassis screws or the DDS support screws You will damage the disk if you attempt to mount it with the system chassis screws or the DDS support screws Replaceable Parts 8 27 ...

Page 224: ...From Power Supply 8 28 Replaceable Parts For HP Internal Use Only Figure 8 14 Internal Disk Cabling ...

Page 225: ...nector You must remove the peripheral drawer before you perform this step 1 Disconnect the power cord from the rear of the cabinet 2 See Figure 8 15 3 Remove two TORX screws and gently pull the power supply one quarter of the way out of the cabinet 4 Disengage the DC On Off power cable from the cable clamps on the side of the peripheral drawer 5 Disconnect the DC On Off power cable 6 Pull the powe...

Page 226: ...For HP Internal Use Only LG200185_011 Figure 8 15 Power Supply Removal 8 30 Replaceable Parts ...

Page 227: ... Backplane Main DC Supply Lines nUAA II IVIUL II I I ILJ JIOI JIOO FanPowe Connector I J103 Fault LED 1 Connector D I JI07 Interlock Connector J105 WBCE035 Figure 8 16 Power Supply Control PCA Connectors Replaceable Parts 8 31 ...

Page 228: ...For HP Internal Use Only Remove Filler Panels See Figure 8 17 Loosen the upper and lower captive TORX screws and remove the filler panels 8 32 Replaceable Parts ...

Page 229: ...For HP Internal Use Only wbce013 Figure 8 17 Filler Panel Removal It I w j Replaceable Parts 8 33 ...

Page 230: ...Remove 1 0 PCAs 1 See Figure 8 18 2 Loosen two captive TORX screws on each I 0 PCA bulkhead lift two extractor levers and remove each I 0 PCA 3 Remove the two board adapter by firmly pulling straight back 8 34 Replaceable Parts ...

Page 231: ...For HP Internal Use Only wbce014 Figure 8 18 1 0 PCA Removal Replaceable Parts 8 35 ...

Page 232: ...For HP Internal Use Only Remove Multifunction 1 0 PCA 1 See Figure 8 19 2 Loosen two captive TORX screws lift two extractor levers and remove the Multifunction I 0 PCA 8 36 Replaceable Parts ...

Page 233: ...l 0 Slots wbce015 For HP Internal Use Only CPU Card Multifunction 1 0 Card Figure 8 19 Multifunction 1 0 PCA Removal I D Replaceable Parts 8 37 ...

Page 234: ...For HP Internal Use Only Remove Rear Bezel 1 See Figure 8 20 2 Remove six TORX screws and remove the rear bezel from the cabinet 8 38 Replaceable Parts ...

Page 235: ...0 I I I 0 I lg I I I 0 0 9 0 I v CPU Card L 0 v 1 I v I I 0 0 I 0 0 I u 0 0 0 0 0 0 0 9 0 0 0 0 0 0 b I jUMemory Cover Plate 0 0 0 0 DDDDDDDDD D DDDDDDDDD DDDDDDDDD DDDDDDDDD D DDDDDDDDD DDDDDDDDD DDDDDDDDD L ____ DDDDDDDDD Rear Figure 8 20 Rear Bezel Removal Replaceable Parts 8 39 ...

Page 236: ...n n 1 L uee r1gure zl 2 Lift the two board extractor levers and remove the CPU card 3 Place PCAs in anti static containers and set aside Caution I Do not stack PCAs on top of each other Severe damage can occur to components 8 40 Replaceable Parts ...

Page 237: ... CPU Card 0 I 0 0 0 0 u 0 0 0 0 0 0 0 0 0 9 0 0 0 0 0 NMemory Cover Plate 1 0 Cards wbce023 0 0 0 0 DDDDDDDDD D DDDDDDDDD DDDDDDDDD DDDDDDDDD D DDDDDDDDD DDDDDDDDD DDDDDDDDD ___ DDDDDDDDD Rear Figure 8 21 CPU Card Removal Replaceable Parts 8 41 ...

Page 238: ...ows 1viemory PCAs on the backplane 2 Tilt the Memory PCA and lift it from the backplane 0 C w I _j m 0 a C u Q_ u B A SLOT 3 8 42 Replaceable Parts B A SLOT 2 B A SLOT 1 B A SLOT 0 Figure 8 22 Memory PCA Removal ri I I I I i a 0 f u w z z 0 u w z C _j Q_ u C QJ ...

Page 239: ...t ribbon cable from the backplane 3 See Figure 8 23 4 Use a flat blade screwdriver lift each leg of the left backplane retaining clip and remove the clip The clip is labeled LEFT The hole in the left clip is used to align the adapter 5 Use a flat blade screwdriver lift each leg of the right backplane retaining clip and remove the clip The clip is labeled RIGHT 6 See Figure 8 24 7 Lift the backplan...

Page 240: ...For HP Internal Use Only LG200185_020 Figure 8 23 Backplane Retaining Clip Removal 8 44 Replaceable Parts ...

Page 241: ...For HP Internal Use Only Figure 8 24 Backplane Removal Replaceable Parts 8 45 ...

Page 242: ...left panel 6 Remove two chassis screws from the rear of the left panel 7 Lift the panel up and then lift away from the chassis Left Side Panel LG200185_025 I Jur 1 1 0 0000o 1 1 1 II II I I I 1 1 I lull I I 11 I I I 1 1 I I I 1 1 I I I 11 I I I I 1 1 I I I II II J II II r II II II I II IJ I II II I II IJ I II I I I II I I I II II J II I I I II I 1 I I I I I I I I I I I I I Note Screw hole location...

Page 243: ...y press down on the locator tab at the front of the light pipe to release the light pipe from the chassis 3 Slide the light pipe to the rear and then lift out of the chassis wbce030 Figure 8 26 Light Pipe Removal Light Pipes Light Pipe Locator Tab Replaceable Parts 8 47 ...

Page 244: ... the switch retainer bracket to a vertical position 3 Lift the switch out of the bracket 4 Disengage the cable from the cable retaining tabs on the right side of the cabinet 5 Disconnect the DC On Off cable from the power control module in the power supply Tab LG200185_152 Figure 8 27 DC On Off Switch Removal 8 48 Replaceable Parts ...

Page 245: ...the reverse order of the removal procedures Refer to the appropriate removal procedure for replacement instructions Note Before you insert the power supply in the cabinet dress any unused peripheral power cables in the cable retaining dip on the side of the peripheral drawer Replaceable Parts 8 49 ...

Page 246: ...Multifunction I 0 card 6 Remove Processor card 7 Remove Memory extender 8 Remove SCSI cable 9 Remove backplane retaining clips 10 Remove backplane Digital Data Storage DDS Removal 1 Remove front bezel 2 Remove peripheral drawer 3 Disconnect cables 4 Remove DDS Internal Disk Removal 1 Remove front bezel 2 Remove peripheral drawer 3 Disconnect cables 4 Remove disk CD ROM Removal 1 Remove front bezel...

Page 247: ...front bezel 2 Remove left and right side panels 3 Remove top panel 4 Remove light pipes Memory PCA Removal 1 Remove rear bezel 2 Remove cover plate 3 Remove Memory extender 4 Remove memory on backplane Power Supply Removal 1 Remove front bezel 2 Remove peripheral drawer above the power supply 3 Pull power supply partially out 4 Disconnect DC On Off power cable 5 Remove power supply Processor PCA R...

Page 248: ...scribes the removal and replacement of the drive replaceable assemblies Note New drives do not include mounting hardware You must remove the mounting hardware from the old drive and install it on the new drive Make sure the configuration of the new drive is the same as the old drive see Figure 4 12 Replaceable Assemblies The DDS drive is normally replaced as an entire assembly However the front pa...

Page 249: ...eat step 1 for the locking tab on the left hand side 3 Press in the front panel door and rotate the front panel up until the locator tabs 3 can be lifted out of the chassis To replace the front panel 1 Lower the front panel locator tabs into the chassis 2 Rotate the front panel down and press the front panel locking tabs into place dmbez Figure 8 28 Removing the Front Panel 1 Front Panel 3 Locator...

Page 250: ...isible laser radiation could result in blindness Handling Precautions Caution I Note Make sure you eject the media from the drive before removing the drive from the cabinet Damage to the drive may occur if media is in the drive and the drive is moved while the power is off Make sure you observe the proper ESD precautions when servicing the drive New drives do not include mounting hardware You must...

Page 251: ... tabs on the left hand side of the front panel 3 Gently pry out the locking tab from the bottom center of the front panel and pull the front panel a x ay from the front of the drive To replace the front panel Gently push the front panel onto the drive chassis until the locking tabs lock into place cdbez Figure 8 29 Removing the Front Panel 1 Front Panel 2 Locking Tab 5 Replaceable Parts 8 55 ...

Page 252: ...inge pin out of the door 3 Detatch the door spring from the drive chassis and pull the door away from the front of the drive To replace the door 1 Insert the free end of the door spring into the hole below the CD ROM slot 2 Position the door over CD ROM slot 3 Insert the hinge pin 4 Orient the door cam as shown and slide it onto the door Figure 8 30 Removing the CD ROM Door 1 Door 3 Hinge Pin 2 Do...

Page 253: ...er and 1 6 meter cabinet are identical except for vertical height All parts are removed and replaced the same For this reason only the 1 6 rneter cabinet is shown The only parts that are different between the 1 1 meter cabinet and 1 6 meter cabinet are the rear door top cap base cover and side covers Refer to Figure 8 31 and Figure 8 32 while performing the procedures outlined in this section Repl...

Page 254: ...For HP Internal Use Only Figure 8 31 Cabinet Exploded View Front 8 58 Replaceable Parts ...

Page 255: ... II 1 I I 0 For HP Internal Use Only Figure 8 32 Cabinet Exploded View Rear Replaceable Parts 8 59 ...

Page 256: ...these procedures Top Cap Removal 1 Turn the cabinet power switch off and unplug the cabinet power cord 2 Open the rear door all the way 3 Remove the two outside mounting screws at the top rear of the cabinet 4 Then from the rear of the cabinet pull the top cap toward the back a few inches 5 Lift the top cap off the cabinet Top Cap Replacement 1 From the rear of the cabinet place the top cap betwee...

Page 257: ...the power off refer to Chapter 4 for power off procedures 2 Unplug the cabinet power cord 3 Remove the top cap refer to top cap removal 4 Unplug the PDU harness from the back of the ON OFF switch 5 Remove the three mounting screws behind the forehead assembly 6 Pull the forehead assembly away from the cabinet frame Forehead Assembly Replacement 1 Align the forehead assembly at the top of the cabin...

Page 258: ...edure is also used to remove or replace a rail clamp Refer to Figure 8 31 while performing these procedures Rail Removal 1 Remove the component mounted on the rail to be replaced Removing the component could involve a lot of cable handling Be sure to tag the removed cables for replacement later 2 Remove the two rail mounting screws 3 Lift the rail out of the rail support notch in the cabinet colum...

Page 259: ... fan assembly should release from the cabinet and can be lowered out of the cabinet Fan Assembly Replacement 1 Raise the fan assembly into the rear cabinet frame opening 2 Slide the fan assembly forward engaging the tabs on the fan assembly into the slots in the cabinet frame 3 Insert the mounting screw Tighten the screw 4 Connect the fan power cord from the fan assembly to the PDU 5 The rear door...

Page 260: ...n bracket tray mounting holes so that the power lugs are at the rear of the fan tray and on the right side of the fan as viewed from the back of the assembly Also verify the air flow arrow points up 2 Insert the mounting screws up through the bottom of the fan tray bracket and fan 3 Attach mounting nuts washers on the mounting screw Tighten screws and nuts 4 Attach power cord lugs to spades on the...

Page 261: ...he cabinet power cord from the wall outlet 3 Remove the top cap refer to top cap removal 4 Unplug the PDU harness from the back of the ON OFF switch BRACKE FAN HOLD 2 PLACES I SCREW 4 PLACES I 5 Unclip the PDU harness from the cable clamps on the cabinet frame top and pull the PDU harness down through the top frame 6 Remove all component power cords from the PDU Replaceable Parts 8 65 ...

Page 262: ...the cabinet components to the PDU 8 Plug the power cord into the wall outlet 9 The cabinet and computer are ready to be powered up Cabinet Leveler or Caster Refer to Figure 8 31 while performing these procedures Leveler or Caster Removal 1 Turn Off the cabinet power switch 2 Unplug the cabinet power cord from the wall outlet 3 Carefully move the cabinet to an area with enough room to allow the cab...

Page 263: ...f with a flat blade screwdriver It is stuck on the side cover Magnetic Door Catch Replacement 1 Align the magnetic door catch back to the mounting hole in the rear door 2 Firmly press the door catch into the rear door mounting hole 3 Press the door catch until the mounting tabs snap into place and the door catch is firmly locked into place 4 If the door catch plate needs to be replaced peel the ad...

Page 264: ...bit ECC memory SIMMs added in pairs of 8 32 or 64 Megabytes The memory SIMMs are industry standard except for the 64MB version which is a double high HP proprietary version of the 32MB SIMM All memory shipped with and supported in these system is made by HP Note that memory must be added in like pairs of 8 8 32 32 or 64 64MB Translation Lookaside Buffer TLB The on chip TLB contains space for 64 un...

Page 265: ..._________ nl r9ao J J o Convell ter lASO l IPIDC GeokoBoa I ____________J lAN J EEPIROMJ HP9000l__ Stab e Power Got Storage Temp ot6 AU 1 l TP MAU 1 HP900 Only Default Paths Primary 56 52 6 Alternate 56 52 0 Powerl Su PIP Y AUi 4 Thin MAU 56156 local Conso e 56156 0 Remote Consoie dllllf 56 56 1 1 jP300 _ Only _ j N O Bus BaokiPI ne 5 1 4 3 2 nh mai nternai 2 Max Disk 4 4 IID SCS On nL I IDIDS II ...

Page 266: ...e system self test routines offline user interface and numerous low level routines that can be called from the operating system to return system information and to handle certain error conditions HPMCs This firmware can be updated to a new version with an update program and an image of the new code all supplied on tape or CD ROM media if an update is needed The Stable Storage area is provided on a...

Page 267: ...ted providing termination at the LAST device in the chain Power Subsystem The power supply internal to the SPU provides DC power to all circuit boards and peripherals installed in the SPU It accepts AC input autoranging to 110 or 230 V A C levels and provides the 5 12 and 12 DC voltages needed within the system There are no test points or adjustments on the power supply A System Power Control Modu...

Page 268: ...em s console port making it unavailable for use as an independent terminal connection Access Port Functions The Access Port may be considered as a type of support server It acts as an agent to pass characters between the frontplane terminal input and output and the backplane the host system interface At certain times the Access Port may be given commands to suspend character transfer between host ...

Page 269: ...ed in upper or lower case characters Access Port Commands Overview Table 9 1 Access Port Command Summary CONTROL MODE COMMANDS Command Description CA Configure Remote Support Modem Port co Return to Console Mode cs Copy Screen DI Disconnect Remote Console DR Disable Remote Operator Access DS Disable SPU Status Display ER Enable Remote Operator Access ES Enable SPU Status Display HE Print Help Menu...

Page 270: ...r port will be placed in the CCP transmit buffer and characters received from the CCP will be transmitted to the console terminal or terminals If the Close Console Path was not active characters that are inbound from the master port will be placed in the inbound console backplane buffer and characters that are in the outbound console backplane buffer will be transmitted to the connected console te...

Page 271: ... command is executed this command has no effect If background command processing for busy ports is not supported on the l 0 card the following applies When switching from Remote Operator Enabled to Remote Operator Disabled any buffered commands posted to the host s remote modem port should be completed and the Estat field of that port s lO_STATUS register set appropriately This indicates to the dr...

Page 272: ...nection the line is dropped the remote console is disabled and the port becomes a normal session port To use the remote port as a remote console once again the remote console capability must be re enabled by the local console Access Mode Multiple The remote user has three attempts to enter the correct password If the user succeeds the remote console session is begun and remains until the user disc...

Page 273: ...a remote operator Once this command is issued from the console terminal the remote support modem is disabled Active sessions will be disconnected either a user session or a remote operator Incoming calls will be ignored Requests by the system for establishing a modem connection will also be ignored This command may be issued by the local or remote console operators although a remote operator issui...

Page 274: ...mote Port Definition This command may only be entered from the remote port and allows the user to leave control mode and enter session mode To re enter control mode the user need only exit the user session The lAP will reconnect the operator as a parallel console after the driver releases the connection After entering the SE command the Access Port should send a ready to connect connection status ...

Page 275: ...ransfer Of Control Definition This command initiates a system Transfer Of Control by asserting the TOC line connected to the host s SPU through the support cable After completion of this command the AP is placed in console mode in preparation for rebooting the system Valid From Local Console Port Remote Modem Port TA Initiate lAP Self Test Definition This command causes the lAP card to execute its...

Page 276: ...tinue to be disabled The state of the lock either locked or unlocked is saved in nonvolatile memory so that if power fails the same state as existed before the power failure will exist after power is restored Initially the lock is set to the unlocked state A remote operator may only enter this command when the remote support modem port is in the unlocked state In this situation the UR command does...

Page 277: ... v Escape Character Definition Entering this character on the active console terminal nullifies any special character processing of the following character with the exception of the XON and XOFF character and the AV character is ignored Thus for example vi users will need to enter AB preceded by a AV to page backwards while in console mode BREAK Change Console Keyboard Master Definition Entering t...

Page 278: ...Document HP PB Hewlett Packard Precision Bus CA Channel Adapter HP UX Hewlett Packard UNIX CCV Cache Control Unit 1 0 Input Output CIO Channel 1 0 IODC 1 0 Dependent Code CPU Central Processor Unit IPL Initial Program Loader DA Device Adapter ISL Initial System Loader DIO Direct 1 0 LANIC Local Area Network Interface DMA Direct Memory Access Controller DUI Diagnostic User Interface LED Light Emitt...

Page 279: ...SPU System Processor Unit PDH Processor Dependent Hardware TC Transfer of Control PFR Powerfail Recovery TCU Translation lookaside Control Unit PON Power On TLB Translation Lookaside Buffer RAM Random Access Memory TOC Transfer of Control RISC Reduced Instruction Set Computer VLSI Very Large Scale Integration ROM Read Only Memory RS 232C Standard for Serial Communication Interface 10 2 Reference ...

Page 280: ...11 Service Notes Service Notes 11 1 ...

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