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Maintenance and Service Guide

Index–1

Index

1394 port

 

1–19

, 

1–21

A

AC adapter, spare part number

 

3–16

antennae

 

1–15

, 

1–17

arrow keys

 

1–23

, 

1–25

audio troubleshooting

 

2–23

audio-in (microphone) jack

location

 

1–19

, 

1–21

pin assignments

 

A–1

audio-out (headphone) jack

location

 

1–19

, 

1–21

pin assignments

 

A–2

B

base enclosure button panel, 

spare part numbers

 

3–9

base enclosure, spare part 

numbers

 

3–9

battery bay

 

1–15

, 

1–17

, 

1–31

battery light

 

1–15

, 

1–17

battery pack

removal

 

5–5

spare part numbers

 

3–13

specifications

 

6–7

, 

6–8

battery pack release latch

 

1–31

bottom components

 

1–30

C

cables, service considerations

 

4–2

caps lock

 key

 

1–23

, 

1–25

caps lock light

 

1–27

, 

1–29

CD-ROM drive

OS loading problems

 

2–22

precautions

 

4–3

removal

 

5–23

spare part number

 

3–9

, 

3–15

, 

5–23

specifications

 

6–15

components

bottom

 

1–30

front

 

1–14

, 

1–16

keyboard

 

1–22

, 

1–24

left-side

 

1–18

, 

1–20

rear

 

1–18

, 

1–20

right-side

 

1–14

, 

1–16

top

 

1–26

, 

1–28

Computer Setup

Advanced Menu

 

2–6

File Menu

 

2–3

overview

 

2–1

Security Menu

 

2–4

Tools Menu

 

2–5

Computer Setup defaults

 

2–2

Summary of Contents for 2240

Page 1: ...200 Notebook PC Document Part Number 371025 002 May 2005 This guide is a troubleshooting reference used for maintaining and servicing the notebook It provides comprehensive information on identifying notebook features components and spare parts troubleshooting notebook problems and performing notebook disassembly procedures ...

Page 2: ...ge without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Maintenance and Service Guide HP Pavilion ze4900 Notebook PC HP Compaq nx9040 nx903...

Page 3: ...ooting Flowcharts 2 7 3 Illustrated Parts Catalog 3 1 Serial Number Location 3 1 3 2 Notebook Major Components 3 2 3 3 Mass Storage Devices 3 14 3 4 Miscellaneous 3 16 4 Removal and Replacement Preliminaries 4 1 Tools Required 4 1 4 2 Service Considerations 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 5 4 6 W...

Page 4: ...ini PCI Communications Board 5 13 5 7 Keyboard Cover 5 16 5 8 Keyboard 5 18 5 9 Switch Board 5 20 5 10 Speakers 5 22 5 11 Optical Drive 5 23 5 12 Display Assembly 5 25 5 13 Top Cover 5 29 5 14 Heat Sink 5 33 5 15 Processor 5 35 5 16 Wireless Button Board 5 37 5 17 Diskette Drive 5 39 5 18 Diskette Drive Cover 5 41 5 19 System Board 5 43 6 Specifications A Connector Pin Assignments B Power Cord Set...

Page 5: ... Notebook PC 1 HP Compaq nx9040 nx9030 and nx9020 Notebook PCs 2 and Compaq Presario 2200 Notebook PCs 3 offer advanced modularity Intel Pentium M and Celeron M processors and extensive multimedia support HP Pavilion ze4900 HP Compaq nx9040 nx9030 nx9020 and Compaq Presario 2200 ...

Page 6: ...tor H HP Compaq nx9040 x9030 or nx9020 2 Graphics memory U UMA 3 Processor brand and speed P755 Intel Pentium M 755 2 0 GHz P745 Intel Pentium M 745 1 8 GHz P735 Intel Pentium M 735 1 7 GHz P725 Intel Pentium M 725 1 6 GHz P715 Intel Pentium M 715 1 5 GHz P710 Intel Pentium M 710 1 4 GHz P705 Intel Pentium M 705 1 6 GHz C340 Intel Celeron M 340 1 5 GHz C360 Intel Celeron M 360 1 4 GHz C350 Intel C...

Page 7: ... DVD CD RW Combo Drive Y DVD R RW and CD RW Combo Drive 7 Integrated communication wireless device C modem FE NIC c 802 11g Intel g 802 11g includes 802 11b and g N none 8 RAM 51 512 MB 25 256 MB 9 Operating system H Microsoft Windows XP Home P Microsoft Windows XP Pro 10 Warranty a 1 year on parts and labor Table 1 1 Model Naming Conventions HP Compaq nx9000 Notebook PCs Continued ...

Page 8: ...40 U P735 X4 40 D Cc 25 P a People s Republic of China PK163PA AB2 Hnx9040 U P725 X5 40 Y Cc 51 P a Australia PK150PA ABG Hnx9040 U P725 X5 40 W Cc 25 P a Asia Pacific PK344PA UUF Thailand PK350PA AKL Hnx9040 U P725 X4 40 W Cc 25 P a Taiwan PK349PA AB0 All HP Compaq nx9000 models feature TouchPad pointing device 6 cell lithium ion Li Ion battery pack Hnx9040 U P725 X4 40 W CN 25 H a People s Repub...

Page 9: ...0 U P715 X5 40 W Cc 25 P a Asia Pacific PK151PA UUF Thailand PK168PA AKL Hnx9040 U P715 X4 40 W CN 25 H a People s Republic of China PK162PA AB2 Hnx9040 U P715 X4 40 D Cc 25 P a Taiwan PK348PA AB0 Taiwan PK347PA AB0 All HP Compaq nx9000 models feature TouchPad pointing device 6 cell lithium ion Li Ion battery pack Hnx9040 U P715 X4 40 D CN 25 H a People s Republic of China PK161PA AB2 Hnx9040 U P7...

Page 10: ...a PK167PA AB2 Hnx9040 U C320 X4 40 D Cc 25 H a People s Republic of China PK166PA AB2 Hnx9040 U C320 X4 40 D Cc 25 P a Japan PK158PA ABJ Hnx9040 U C320 X4 30 W CN 25 H a Japan PK157PA ABJ All HP Compaq nx9000 models feature TouchPad pointing device 6 cell lithium ion Li Ion battery pack Hnx9040 U C320 X4 30 W CN 25 P a Asia Pacific PK154PA UUF Japan PK155PA ABJ Hnx9040 U C320 X4 30 D Cc 25 P a Fre...

Page 11: ...rland Turkey PG572ET ABE PG572ET UUZ PG572EA AB8 Hnx9030 U P725 X5 40 W Cc 51 P a Iceland PG574EA A2M Sweden Finland PG574ET AK8 Hnx9030 U P725 X5 40 W Cc 25 H a Saudi Arabia Slovenia PG570EA ABV PG570EA AKN South Africa PG570EA ACQ Hnx9030 U P725 X5 40 W Cc 25 P a France Greece Israel PG573EA ABF PG573EA B1A PG573EA ABT Saudi Arabia South Africa PG573EA ABV PG573EA ACQ Hnx9030 U P715 X5 40 W Cc 5...

Page 12: ...G569EA AKD PG569EA ACB PG569ET ACB PG569EA ABV PG569EA AKR PG569EA AKN PG569ET ABE PG569EA AB8 Hnx9030 U P715 X5 40 W Cc 25 P a Belgium Czech Republic Europe France French Canada Greece Germany Hungary Israel PG571ET UUG PG571EA AKB PG571EA ABB PG571EA ABF PG526UA ABC PG571EA B1A PG571ET ABD PG571EA AKC PG571EA ABT Poland Russia Russia Saudi Arabia Slovakia Slovenia Turkey United Kingdom United St...

Page 13: ... AKC PG568EA ABT PG568ET ABZ PG568ET ABH Poland Portugal Russia Russia Saudi Arabia Slovakia Slovenia Sweden Finland Switzerland Turkey PG568EA AKD PG568ET AB9 PG568EA ACB PG568ET ACB PG568EA ABV PG568EA AKR PG568EA AKN PG568ET AK8 PG568ET UUZ PG568EA AB8 Hnx9020 U C320 X5 30 D CN 25 P a Czech Republic Europe France Greece Hungary Poland PG567EA AKB PG567EA ABB PG567ET ABF PG567EA B1A PG567EA AKC ...

Page 14: ...Celeron M 330 1 4 GHz with 400 MHz FSB Intel Celeron M 320 1 3 GHz with 400 MHz FSB 15 0 inch SXGA 1400 1050 or 15 0 or 14 1 inch XGA 1024 768 TFT display with over 16 8 million colors varying by notebook model 60 40 or 30 GB high capacity hard drive varying by notebook model Diskette drive HP Compaq nx9040 notebook model only 256 MB DDR synchronous DRAM SDRAM at 333 MHz expandable to 2 0 GB or 1 ...

Page 15: ...attery pack Altec Lansing stereo speakers with volume up and down buttons HP Pavilion ze4900 models only Connectors External monitor 2 Universal Serial Bus USB v 2 0 RJ 11 modem RJ 45 network Audio out headphone Audio in microphone Power IEEE 1394 digital select models only S Video select models only Infrared select HP Compaq nx9040 notebooks only Parallel select HP Compaq nx9040 notebooks only Se...

Page 16: ...ws by pressing ctrl alt del and then selecting Shut Down Restart Press and hold the power button for about 4 seconds until the display shuts down Then press the power button again to restart Use a ballpoint pen or a straightened paper clip to press the reset button on the bottom of the notebook Resetting the Notebook To boot from a CD insert a bootable CD such as a Recovery disc into the optical d...

Page 17: ...es that extend battery operating time and conserve power The notebook supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Lid switch standby resume Power standby button Advanced Configuration and Power Management ACPM compliance ...

Page 18: ...Guide Product Description 1 5 External Components The external components on the front and right side of the HP Pavilion ze4900 notebook are shown below and described in Table 1 3 Front and Right Side Components HP Pavilion ze4900 ...

Page 19: ...lect models only On An integrated wireless device is hardware enabled 6 Wireless button select models only Enables disables an internal wireless device 7 Battery light Green The battery pack is fully charged Amber The battery pack is charging Blinking The battery pack has reached a low battery condition Off No AC power is applied or AC power is applied with battery pack either close to full charge...

Page 20: ... The external components on the front and right side of the HP Compaq nx9040 nx9030 nx9020 and Compaq Presario 2200 notebooks are shown below and described in Table 1 4 Front and Right Side Components HP Compaq nx9040 nx9030 nx9020 and Compaq Presario 2200 ...

Page 21: ...ery bay Holds a battery pack 5 Wireless button light On An integrated wireless device is hardware enabled 6 Wireless button Enables disables an internal wireless device 7 Infrared port select HP Compaq nx9040 notebooks only Links the notebook and an optional remote 8 Battery light Amber The battery pack is charging Green The battery pack is fully charged Off The battery pack is discharging or not ...

Page 22: ...ze4900 HP Compaq nx9030 nx9020 and Compaq Presario 2200 Table 1 5 Rear and Left Side Components HP Pavilion ze4900 HP Compaq nx9030 nx9020 and Compaq Presario 2200 Item Component Function 1 Power connector Connects an AC adapter cable 2 USB connectors 2 Connect an optional USB device 3 RJ 45 network jack Connects an optional network cable 4 S Video jack select models only Connects an optional S Vi...

Page 23: ...rd 10 PC Card eject button s 1 or 2 Eject an optional PC Card from the PC Card slot 11 1394 port select models only Connects an optional 1394a device such as a scanner a digital camera or a digital camcorder 12 Audio in microphone jack Connects an optional monaural single sound channel microphone 13 Audio out headphone jack Connect optional headphones or powered stereo speakers Also connect the au...

Page 24: ...onents HP Compaq nx9040 Item Component Function 1 Power connector Connects an AC adapter cable 2 USB connectors 2 Connect optional USB devices 3 RJ 45 network jack Connects an optional network cable 4 S Video jack Connects an optional S Video device such as a television VCR camcorder projector or video capture card 5 Parallel port Connects an optional parallel device such as a printer 6 Serial por...

Page 25: ...16 bit PC Card 12 PC Card eject button s 1 or 2 Eject an optional PC Card from the PC Card slot 13 1394 port Connects an optional 1394a device such as a scanner a digital camera or a digital camcorder 14 Audio in microphone jack Connects an optional monaural single sound channel microphone 15 Audio out headphone jack Connects optional headphones or powered stereo speakers Also connects the audio f...

Page 26: ... 22 Maintenance and Service Guide Product Description The notebook keyboard components on the HP Pavilion ze4900 notebook are shown below and described in Table 1 7 Keyboard Components HP Pavilion ze4900 ...

Page 27: ...ws keys Moves the cursor around the screen 4 Windows applications key In Windows displays a shortcut menu for items beneath the pointer 5 Windows logo key In Windows displays the Windows Start menu 6 fn key Combines with other keys to perform system tasks For example pressing fn f7 decreases screen brightness 7 caps lock key Enables caps lock and turns on the caps lock light 8 f1 to f12 keys 12 Pe...

Page 28: ...uct Description The notebook keyboard components on the HP Compaq nx9040 nx9030 nx9020 and Compaq Presario 2200 notebooks are shown below and described in Table 1 8 Keyboard Components HP Compaq nx9040 nx9030 nx9020 and Compaq Presario 2200 ...

Page 29: ...meric keypad 3 Arrow keys Move the cursor around the screen 4 Windows applications key In Windows displays a shortcut menu for items beneath the pointer 5 Windows logo key In Windows displays the Windows Start menu 6 fn key Combines with other keys to perform system tasks For example pressing fn f7 decreases screen brightness 7 caps lock key Enables caps lock and turns on the caps lock light 8 f1 ...

Page 30: ...1 26 Maintenance and Service Guide Product Description The notebook top components on the HP Pavilion ze4900 notebook are shown below and described in Table 1 9 Top Components HP Pavilion ze4900 ...

Page 31: ... Speakers 2 Produces stereo sound 3 Caps lock light On Caps lock is on 4 Num lock light On Num lock or the internal keypad is on 5 Keypad light On Keypad is on 6 One Touch buttons 5 Each can be programmed to start any application or open a document or Web site 7 TouchPad on button Enables disables the TouchPad 8 TouchPad vertical scrolling region Scrolls upward or downward 9 Left and right TouchPa...

Page 32: ... Product Description The notebook top components on the HP Compaq nx9040 nx9030 nx9020 and Compaq Presario 2200 notebooks are shown below and described in Table 1 10 Top Components HP Compaq nx9040 nx9030 nx9020 and Compaq Presario 2200 ...

Page 33: ... from Hibernation 2 Speakers 2 Produces stereo sound 3 Caps lock light On Caps lock is on 4 Num lock light On Num lock or the internal keypad is on 5 Keypad light On Keypad is on 6 One Touch buttons 5 Each can be programmed to start any application or open a document or Web site 7 TouchPad on button Enables disables the TouchPad 8 TouchPad vertical scrolling region Scrolls upward or downward 9 Lef...

Page 34: ...1 30 Maintenance and Service Guide Product Description The external components on the bottom of all notebook models are shown below and described in Table 1 11 Bottom Components ...

Page 35: ... install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your country If you install a device and then receive a warning message remove the device to restore notebook functionality Then contact Customer Care 3 Memory module compartment Contains 2 memory slots that support replaceable memory modules The number of preinstalled ...

Page 36: ...Audio Intel Pentium M and Celeron M processors Fan PC Card ÄCAUTION To properly ventilate the notebook allow at least a 7 6 cm 3 inch clearance on the left and right sides of the notebook The notebook uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist These conditions are affected b...

Page 37: ... repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances 2 1 Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load If the operating system is working the notebook restarts the operating system after you exit...

Page 38: ...ny changes use the arrow keys to select File Ignore changes and exit and then follow the instructions on the screen To exit and save all the settings you have entered use the arrow keys to select File Save changes and exit and then follow the instructions on the screen Your preferences are set when you exit Computer Setup and take effect when the notebook restarts Computer Setup Defaults To return...

Page 39: ...specification information about the processor memory and cache size video revision keyboard controller version and system ROM Save to floppy Save system configuration settings to a diskette Restore from floppy Restore system configuration settings from a diskette Restore defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained I...

Page 40: ... when you enter Computer Setup by turning on not restarting the notebook Smart Card Security Enable disable power on support for smart cards This feature is supported by select smart card readers only Embedded Security Enable Disable the embedded security chip Restore embedded security chip to factory settings Enable Disable power on authentication support Enable Disable automatic DriveLock Reset ...

Page 41: ... To Do This HDD Self Test options Run a quick or comprehensive self test on any hard drive in the system Battery Information View information about any battery packs in the notebook Memory Check Run a self test on memory modules in the notebook View information about memory modules installed in the notebook ...

Page 42: ...ly a single usually nonstandard pointing device at startup select Disable Enable Disable USB legacy support for a USB keyboard mouse and hub When USB legacy support is enabled A USB keyboard mouse and hub work even when a Windows operating system is not loaded The notebook starts from a bootable hard drive diskette drive diskette or CD CD RW or DVD inserted into a drive connected by a USB connecto...

Page 43: ...rt 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flowchart 2 5 No Power Part 4 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Part 2 2 8 Flowchart 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive...

Page 44: ...rive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection Table 2 5 Troubleshooting Flowcharts Overview Continued ...

Page 45: ...ing device working Go to Flowchart 2 17 Nonfunction ing Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 NoOperating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunction ing Keyboard or Flowchart 2 19 Nonfunction ing Pointing Device Check LED board speaker con...

Page 46: ...up on AC power Power up in docking device Power up on battery power Power up in docking device Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On select models there is a separate reset button 2 On select models the notebook can be reset using the standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to Flowchart ...

Page 47: ...Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery by recharging it moving it to another notebook or replacing it Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 48: ...seat AC adapter in notebook and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 49: ...boards and replace damaged items Open notebook Loose or damaged parts Y Close notebook and retest Power on Done N Replace the following items if applicable Check notebook operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components ...

Page 50: ...ay 3 System board Internal or external display Adjust brightness Video OK Done Docking Device Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external display use the ...

Page 51: ...ss Video OK Video OK Done Done Check that notebook is properly seated in docking device for bent pins on cable and for monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Docking Device if applicable Y Y Y N N N Remove notebook from docking device if connected...

Page 52: ...king device and power outlet N Check voltage setting on docking device Reset monitor cable connector at docking device Reinstall notebook into docking device Docking device operating Docking device operating Done Done Y Nonfunctioning docking device Remove notebook replace docking device Test replacement docking device with new notebook ...

Page 53: ...ocking device and power outlet No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from optical drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Connecti...

Page 54: ...drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart 2 13 No OS Loading Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct booting order ...

Page 55: ... to Flowchart 2 13 No OS Loading Diskette Drive Format hard drive and bring to a bootable C prompt Create partition and then format hard drive to bootable C prompt Boot from diskette drive Remove disc or diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Notebook booted Done Y N...

Page 56: ...ding Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on disc or diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 57: ...isk message Bootable diskette in drive Install bootable diskette and reboot notebook Check diskette for system files Try different diskette Nonsystem disk error OS loading Boot from another device Enable drive and cold boot notebook Is diskette drive boot order correct Change boot priority using the Setup utility Go to Flowchart 2 17 Nonfunction ing Device Diskette drive enabled in the Setup utili...

Page 58: ...and reboot notebook Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 17 Nonfunctioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup utility Done Reseat drive Y Y Y Y Y N N N N N Reset the notebook Refer to Section 1 3 Resetting the Notebook for instru...

Page 59: ...tebook in docking device if applicable Internal audio Audio Done Undock Audio Done Turn up audio internally or externally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunctioning Device Y Y Y Y N N N Go to Flowchart 2 16 No Audio Part 2 Dock notebook in replacement docking device ...

Page 60: ... driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in notebook if applicable Replace the following components individually retesting after each replacement Internal speakers Audio board if applicable System board ...

Page 61: ...t cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close notebook plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 62: ...Keyboard operating properly Keyboard not operating properly External device works Replace system board Replace system board Connect notebook to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable Y N Y N Done Done Keyboard operating properly ...

Page 63: ...t operating properly External device works Replace system board Replace system board Connect notebook to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable Y N Y N Done Done Pointing device operating properly Pointing device operating properly ...

Page 64: ...dem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace NIC modem if applicable Replace system board Done N N N N Y Y Y Y Network or modem connection working Network or modem connection working ...

Page 65: ...es an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the notebook serial number and model number located on the bottom of the notebook Serial Number Location ...

Page 66: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 Notebook Major Components Notebook Major Components ...

Page 67: ...01 371771 001 for use on Compaq Presario 2200 models 15 0 inch XGA 14 1 inch XGA 371770 001 371769 001 Display hinge bracket for use with 15 0 inch display assemblies not illustrated 389335 001 Display hinge bracket for use with 14 1 inch display assemblies not illustrated 389334 001 Display screw covers not illustrated 371813 001 2a Keyboard covers includes speaker grilles and switch board for us...

Page 68: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Page 69: ...91 371787 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States 371787 161 371787 091 371787 131 371787 251 371787 171 371787 231 371787 BA1 371787 071 371787 101 371787 111 371787 AB1 371787 281 371787 141 371787 031 371787 001 4a Top cover includes speakers and TouchPad for use in HP Pavilion ze4900 mo...

Page 70: ...3 6 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Page 71: ... 400 MHz FSB Intel Pentium M 705 and TJ85 1 5 GHz with 400 MHz FSB 383791 001 371760 001 371759 001 371758 001 371757 001 378152 001 371762 001 383790 001 371761 001 Intel Celeron M 360 1 4 GHz with 400 MHz FSB Intel Celeron M 350 1 3 GHz with 400 MHz FSB Intel Celeron M 340 1 5 GHz with 400 MHz FSB Intel Celeron M 330 1 4 GHz with 400 MHz FSB Intel Celeron M 320 1 3 GHz with 400 MHz FSB 383792 00...

Page 72: ...3 8 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Page 73: ...ated 371808 001 Wireless LAN antenna cables not illustrated 371788 001 9b Base enclosure button panels for use on HP Compaq nx9040 models for use on models with wireless only for use on models with neither wireless nor infrared 373020 001 373019 001 373018 001 10 Wireless button boards includes cable for use on models with infrared transceiver for use on models without infrared transceiver 373017 ...

Page 74: ...3 10 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Page 75: ... wireless LAN for use in most of the world MOW 373023 001 Mini PCI 802 11b wireless LAN for use in the rest of the world ROW 373024 001 Mini PCI 802 11b g wireless LAN MOW 373025 001 Mini PCI 802 11b g wireless LAN MOW 373026 001 Mini PCI 802 11b g wireless LAN BC 373027 001 Mini PCI 802 11b g wireless LAN Atomic module for use in the United States with HP Pavilion ze4900 models 374713 001 Mini PC...

Page 76: ...3 12 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Page 77: ... Continued Item Description Spare Part Number 14 Memory modules 512 MB DDR 256 MB DDR 128 MB DDR 371775 001 371774 001 371773 001 15a 15b Memory module compartment cover and Mini PCI compartment cover 371806 001 16 Battery packs 8 cell Li Ion 6 cell Li Ion 6 cell Li Ion 4 0 Ah 371786 001 371785 001 383615 001 ...

Page 78: ...3 14 Maintenance and Service Guide Illustrated Parts Catalog 3 3 Mass Storage Devices Mass Storage Devices ...

Page 79: ...pm for use only with Asia Pacific models 378060 001 60 GB 4200 rpm 40 GB 4200 rpm 30 GB 4200 rpm 371778 001 371777 001 371776 001 3 Optical drives 2X Max DVD RW and CD RW Combo Drive 4X Max DVD RW and CD RW Combo Drive 4X Max DVD RW and CD RW Combo Drive 8X Max DVD RW and CD RW Combo Drive 24X Max DVD CD RW Combo Drive 8X Max DVD ROM drive 24X Max CD ROM drive 371784 001 371783 001 379337 001 3793...

Page 80: ...ic of China Saudi Arabia Switzerland United Kingdom United States 373979 011 373979 201 373979 081 373979 021 373979 BB1 373979 061 373979 291 373979 AD1 373979 AA1 373979 AR1 373979 111 373979 031 373979 001 Screw Kit includes the following screws refer to Appendix C Screw Listing for more information on screw specifications and usage 373294 001 PM2 0 9 0 screw PM2 0 8 0 screw PM2 0 6 0 screw PM2...

Page 81: ...ormation for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 screwdriver Flat bladed screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool ...

Page 82: ...rts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the notebook ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the notebook Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during ...

Page 83: ... that a diskette or disc is not in the drive and ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive ...

Page 84: ... cases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughou...

Page 85: ...parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and ro...

Page 86: ...ipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these item...

Page 87: ... workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Ant...

Page 88: ... across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as littl...

Page 89: ...lacement procedures There are 77 screws and screwlocks in 11 different sizes that must be removed replaced or loosened when servicing the notebook Make special note of each screw size and location during removal and replacement Refer to Screw Listing for detailed information on screw sizes locations and usage ...

Page 90: ...uide Removal and Replacement Procedures 5 1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the notebook Serial Number Location ...

Page 91: ...isassembly Sequence Chart Section Description of Screws Removed 5 3 Preparing the Notebook for Disassembly Battery pack Hard drive 0 2 to remove hard drive 2 to remove hard drive bezel 5 4 Notebook Feet 0 5 5 Memory Module 2 loosened 5 6 Mini PCI Communications Board 2 loosened 5 7 Keyboard Cover 2 5 8 Keyboard 4 5 9 Switch Board 2 on all notebook models except HP Pavilion ze4900 1 on HP Pavilion ...

Page 92: ... Optical Drive 2 5 12 Display Assembly 10 5 13 Top Cover 20 5 14 Heat Sink 3 5 15 Processor 0 5 16 Wireless Button Board 2 5 17 Diskette Drive 2 5 18 Diskette Drive Cover 2 5 19 System Board 8 screws 2 screwlocks on all notebook models except HP Compaq nx9040 6 screwlocks on HP Compaq nx9040 Disassembly Sequence Chart Continued ...

Page 93: ...book is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the notebook 3 Disconnect the power cord 4 Remove the battery pack by following these steps a Turn the notebook upside down with the front panel toward you Battery Pack Spare Part Number Information 8 cell Li Ion 6 cell Li Ion 6 cell Li Ion 4 0 Ah 371...

Page 94: ...ures b Slide and hold the battery release latch 1 toward the back of the notebook c Use the notch in the battery bezel to slide the battery pack to the left 2 d Remove the battery pack Removing the Battery Pack Reverse the above procedure to install the battery pack ...

Page 95: ... be used to replace the hard drive rubber screw covers b Remove the two PM2 0 6 0 screws 2 that secure the hard drive to the notebook c Use the notch in the hard drive bezel to slide the hard drive forward 3 d Remove the hard drive Removing the Hard Drive Hard Drive Spare Part Number Information 40 GB 5400 rpm for use only with Asia Pacific models 378060 001 60 GB 4200 rpm 40 GB 4200 rpm 30 GB 420...

Page 96: ...nce and Service Guide Removal and Replacement Procedures e Remove the two PM1 5 5 0 shoulder screws 1 that secure the hard drive bezel to the hard drive f Remove the hard drive bezel 2 Removing the Hard Drive Bezel ...

Page 97: ...uide 5 9 g Remove the four PM2 5 4 0 screws 1 that secure the hard drive frame to the hard drive h Remove the hard drive frame 2 i Remove the hard drive connector 3 Disassembling the hard drive Reverse the above procedure to reassemble and install the hard drive ...

Page 98: ...eplacement Procedures 5 4 Notebook Feet The notebook feet are adhesive backed rubber pads Spare part number 371808 001 should be used to replace the notebook feet The feet attach to the base enclosure as illustrated below Replacing the Notebook Feet ...

Page 99: ...ule compartment cover to the notebook 3 Lift the back edge of the memory module compartment cover and swing it forward 2 4 Remove the memory module compartment cover Spare part number 371806 001 should be used to replace the memory module compartment cover Removing the Memory Module Compartment Cover Memory Module Spare Part Number Information 512 MB DDR 256 MB DDR 128 MB DDR 371775 001 371774 001...

Page 100: ...the two retaining tabs 1 that secure the memory module to the memory module socket The module rises up 6 Remove the memory module by pulling it away from the memory module socket at a 45 degree angle 2 Removing a Memory Module Reverse the above procedure to install a memory module ...

Page 101: ...W Mini PCI 802 11b g wireless LAN MOW Mini PCI 802 11b g wireless LAN MOW Mini PCI 802 11b g wireless LAN BC 373023 001 373024 001 373025 001 373026 001 373027 001 Mini PCI 802 11b g wireless LAN Atomic module for use in the United States with HP Pavilion ze4900 models 374713 001 Mini PCI 802 11b g wireless LAN Atomic module ROW for use with HP Pavilion ze4900 models 373048 001 Mini PCI 802 11b g ...

Page 102: ...ecure the Mini PCI compartment cover to the notebook 3 Lift the front edge of the Mini PCI compartment cover and then swing it back 2 4 Remove the Mini PCI compartment cover Spare part number 371806 001 should be used to replace the Mini PCI compartment cover Removing the Mini PCI Communications Compartment Cover ...

Page 103: ... the wireless antenna cables 1 from the Mini PCI communications board 6 Spread the two retaining tabs 2 that secure the Mini PCI communications board to the communications compartment socket The board rises up 7 Remove the wireless communications board by pulling the board away from the socket at a 45 degree angle 3 Removing a Mini PCI Communications Board Reverse the above procedure to install a ...

Page 104: ...e rear panel toward you 3 Remove the two PM2 0 6 0 screws that secure the keyboard cover to the notebook Removing the Keyboard Cover Screws Keyboard Cover Spare Part Number Information For use on HP Pavilion ze4900 notebook models For use on HP Compaq nx9040 nx9030 and nx9020 notebook models For use on Compaq Presario 2200 notebook models 371802 001 371804 001 371803 001 ...

Page 105: ... the cover from the notebook 7 Press and hold the f8 key 2 and use a flat tool to separate the cover from the notebook 8 Press and hold the f11 key 3 and use a flat tool to separate the cover from the notebook 9 Press and hold the home key 4 and use a flat tool to separate the cover from the notebook 10 Lift the cover up to remove it from the notebook 5 Removing the Keyboard Cover Reverse the abov...

Page 106: ...rnational Israel Italy Japan Korea 371787 181 371787 201 371787 221 371787 081 371787 051 371787 121 371787 041 371787 151 371787 211 371787 DD1 371787 002 371787 BB1 371787 061 371787 291 371787 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States 371787 161 371787 091 371787 131 371787 251 371787 171 ...

Page 107: ...ce and Service Guide 5 19 3 Remove the three PM2 0 4 0 screws 1 and the PM2 0 3 0 screw 2 that secure the keyboard to the notebook 4 Lift the back edge of the keyboard and swing it forward until it rests on the palm rest 3 Releasing the Keyboard ...

Page 108: ...l and Replacement Procedures 5 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and disconnect the cable 2 6 Remove the keyboard Removing the Keyboard Reverse the above procedure to install the keyboard ...

Page 109: ...5 7 3 Remove the keyboard Section 5 8 4 Disconnect the display lid switch 1 and speaker cables 2 from the switch board HP Pavilion ze4900 notebook models use only one PM2 0 4 0 screw to secure the switch board in step 5 5 Remove the two PM2 0 4 0 screws 3 that secure the switch board to the notebook 6 Lift the right side of the switch board 4 to disconnect the board from the system board 7 Remove ...

Page 110: ...Procedures 5 10 Speakers The speakers are included with the top cover Refer to Section 5 13 Top Cover for spare part number information 1 Prepare the notebook for disassembly Section 5 3 2 Remove the keyboard cover Section 5 7 3 Remove the keyboard Section 5 8 ...

Page 111: ... 5 23 4 Disconnect the speaker cable from the switch board 1 5 Remove the four PM2 0 3 0 screws 2 that secure the left and right speakers to the notebook 6 Remove the left and right speakers 3 Removing the Speakers Reverse the above procedure to install the speakers ...

Page 112: ... 5 7 3 Remove the keyboard Section 5 8 Optical Drive Spare Part Number Information 2X Max DVD RW and CD RW Combo Drive 4X Max DVD RW and CD RW Combo Drive 4X Max DVD RW and CD RW Combo Drive 8X Max DVD RW and CD RW Combo Drive 24X Max DVD CD RW Combo Drive 8X Max DVD ROM drive 24X Max CD ROM drive 371784 001 371783 001 379337 001 379338 001 371782 001 371781 001 371780 001 ...

Page 113: ...the PM2 0 8 0 screw 1 and PM2 0 4 0 screw 2 that secure the optical drive to the notebook 5 Push on the back of the optical drive to disconnect it from the system board 6 Remove the optical drive 3 Removing the Optical Drive Reverse the above procedure to install the optical drive ...

Page 114: ...8 001 371767 001 For use on HP Compaq nx9040 nx9030 and nx9020 notebook models 15 0 inch XGA 14 1 inch XGA 371772 001 371771 001 For use on Compaq Presario 2200 notebook models 15 0 inch XGA 14 1 inch XGA 371770 001 371769 001 Display hinge bracket for use with 15 0 inch display assemblies not illustrated 389335 001 Display hinge bracket for use with 14 1 inch display assemblies not illustrated 38...

Page 115: ...uide 5 27 1 Prepare the notebook for disassembly Section 5 3 2 Remove the keyboard cover Section 5 7 3 Remove the keyboard Section 5 8 4 Remove the two PM2 0 5 0 screws that secure the wireless antenna boards to the notebook Removing the Wireless Antenna Boards ...

Page 116: ...nd Service Guide Removal and Replacement Procedures 5 Disconnect the display cable 1 from the system board 6 Remove the six PM2 0 6 0 screws 2 that secure the display to the notebook Removing the Display Assembly Screws ...

Page 117: ...ith the rear panel toward you 8 Position the display perpendicular to the notebook 9 Remove the two PM2 0 6 0 screws 1 that secure the display to the notebook 10 Lift the display straight up and remove it 2 Removing the Display Assembly Reverse the above procedure to install the display assembly ...

Page 118: ...d Section 5 9 Speakers Section 5 10 Optical drive Section 5 11 Display assembly Section 5 12 2 Turn the notebook upside down with the front panel toward you Top Cover Spare Part Number Information For use on HP Pavilion ze4900 notebook models For use on HP Compaq nx9040 notebook models For use on HP Compaq nx9030 and nx9020 notebook models For use on Compaq Presario 2200 notebook models 371799 001...

Page 119: ...op cover front edge screws Spare part number 371808 001 should be used to replace the top cover rubber screw covers 4 Remove the fifteen PM2 0 6 0 screws 2 that secure the top cover to the notebook 5 Remove the PM2 0 4 0 screw 3 in the hard drive bay that secures the top cover to the notebook Removing the Top Cover Screws ...

Page 120: ...rn the notebook top side up with the rear panel toward you 7 Remove the PM2 0 8 0 screw 1 and the PM2 0 9 0 screw 2 that secure the top cover to the notebook 8 Remove the two PM2 0 4 0 screws 3 that secure the top cover to the notebook Removing the Top Cover Screws continued ...

Page 121: ...ce Guide 5 33 9 Release the ZIF connector 1 to which the TouchPad cable is attached and disconnect the cable 2 from the system board 10 Lift the top cover straight up and remove it 3 Removing the Top Cover Reverse the above procedure to install the top cover ...

Page 122: ...Section 5 3 and remove the following components Keyboard cover Section 5 7 Keyboard Section 5 8 Switch board Section 5 9 Speakers Section 5 10 Optical drive Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 Heat Sink Spare Part Number Information Heat sink 371796 001 Thermal Pad Kit not illustrated 371809 001 ...

Page 123: ...t sink to the notebook 4 Remove the heat sink 3 Removing the Heat Sink Carefully clean any thermal pad residue from the heat sink and processor surfaces each time you remove the heat sink Install a new thermal pad A thermal pad is included with the replacement heat sink and is also available using spare part number 371809 001 Reverse the above procedure to install the heat sink ...

Page 124: ...h 400 MHz FSB Intel Pentium M 725 1 6 GHz with 400 MHz FSB Intel Pentium M 715 1 5 GHz with 400 MHz FSB Intel Pentium M 710 1 4 GHz with 400 MHz FSB Intel Pentium M 705 and TJ85 1 6 GHz with 400 MHz FSB Intel Pentium M 715 and TJ85 1 5 GHz with 400 MHz FSB Intel Pentium M 705 and TJ85 1 5 GHz with 400 MHz FSB 383791 001 371760 001 371759 001 371758 001 371757 001 378152 001 371762 001 383790 001 3...

Page 125: ...g screw 1 turn counterclockwise until you feel a click 3 Lift the processor 2 straight up and remove it Note that the gold triangle 3 on the processor should be aligned in the rear left corner when you install the processor Removing the Processor Reverse the above procedure to install the processor ...

Page 126: ...move the following components Keyboard cover Section 5 7 Keyboard Section 5 8 Switch board Section 5 9 Speakers Section 5 10 Optical drive Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 Heat sink Section 5 14 wireless button board Spare Part Number Information With infrared transceiver Without infrared transceiver 373017 001 373016 001 ...

Page 127: ... the wireless button board cable 1 from the system board 3 Remove the two PM2 0 4 0 screws 2 that secure the wireless button board to the notebook 4 Remove the wireless button board 3 Removing the Wireless Button Board Reverse the above procedure to install the wireless button board ...

Page 128: ...ook models 1 Prepare the notebook for disassembly Section 5 3 and remove the following components Keyboard cover Section 5 7 Keyboard Section 5 8 Switch board Section 5 9 Speakers Section 5 10 Optical drive Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 Diskette Drive Spare Part Number Information Diskette drive 371779 001 ...

Page 129: ...e diskette drive cable 1 from the low insertion force LIF connector on the system board 3 Remove the two PM2 0 4 0 screws 2 that secure the diskette drive to the notebook 4 Remove the diskette drive 3 Removing the Diskette Drive Reverse the above procedure to install the diskette drive ...

Page 130: ...aq Presario 2200 notebook models 1 Prepare the notebook for disassembly Section 5 3 and remove the following components Keyboard cover Section 5 7 Keyboard Section 5 8 Switch board Section 5 9 Speakers Section 5 10 Optical drive Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 Diskette Drive Cover Spare Part Number Information Diskette drive cover 371805 001 ...

Page 131: ...e and Service Guide 5 43 2 Remove the two PM2 0 4 0 screws 1 that secure the diskette drive cover to the notebook 3 Remove the diskette drive cover 2 Removing the Diskette Drive Cover Reverse the above procedure to install the diskette drive cover ...

Page 132: ... for disassembly Section 5 3 and remove the following components Keyboard cover Section 5 7 Keyboard Section 5 8 Switch board Section 5 9 Speakers Section 5 10 Optical drive Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 Diskette drive cover Section 5 17 System Board Spare Part Number Information For use only on notebook models without S Video and 1394 digital connectors For use...

Page 133: ...cable 1 from the system board 3 Remove the six PM2 0 4 0 screws 2 that secure the system board to the base enclosure 4 Remove the hard drive guide 3 Spare part number 371798 001 should be used to replace the hard drive guide 5 Remove the two PM1 5 18 0 PC Card assembly screws 4 Removing the System Board Screws ...

Page 134: ... HP Pavilion ze4900 HP Compaq nx9030 and nx9020 and Compaq Presario 2200 notebook models 6 Remove the two HM5 0 9 0 locks on each side of the external monitor port Removing the System Board Screwlocks HP Pavilion ze4900 HP Compaq nx9030 and nx9020 and Compaq Presario 2200 Notebook Models Only ...

Page 135: ...e and Service Guide 5 47 Step 7 applies only to HP Compaq nx9040 models 7 Remove the six HM5 0 9 0 screwlocks on each side of the parallel serial and external monitor ports Removing the System Board Screwlocks HP Compaq nx9040 Notebook Models Only ...

Page 136: ...near the audio jacks 1 until the jacks clear the base enclosure 9 Lift the rear edge of the system board and swing it up 2 until the board rests at a 45 degree angle 10 Slide the system board away from the base enclosure at an angle 3 Removing the System Board Reverse the above procedure to install the system board ...

Page 137: ...3 89 cm 27 23 cm 32 92 cm 1 65 in 10 72 in 12 96 in 1 53 in 10 72 in 12 96 in Weight varies by configuration with 15 0 inch display and 8 cell battery pack with 14 1 inch display and 8 cell battery pack with 15 0 inch display and 6 cell battery pack with 14 1 inch display and 6 cell battery pack 3 17 kg 3 04 kg 3 07 kg 2 90 kg 6 99 lb 6 70 lb 6 78 lb 6 39 lb Stand alone power requirements Nominal ...

Page 138: ... altitude unpressurized Operating 14 7 to 10 1 psia Nonoperating 14 7 to 4 4 psia 15 m to 3 048 m 15 m to 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 125 g 2 ms half sine 200 g 2 ms half sine Random Vibration Operating Nonoperating 0 75 g zero to peak 10 to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 to 500 Hz 0 5 oct min sweep rate Applicable product safe...

Page 139: ... 9 cm 38 1 cm 11 8 in 9 0 in 15 0 in Number of colors Up to 16 8 million Contrast ratio 250 1 Brightness 150 nits typical Pixel resolution Pitch Format Configuration 0 264 0 264 mm 1400 1050 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 5 5 W Viewing angle 35 horizontal 15 35 vertical typical ...

Page 140: ... cm 38 1 cm 11 8 in 9 0 in 15 0 in Number of colors Up to 16 8 million Contrast ratio 250 1 Brightness 150 nits typical Pixel resolution Pitch Format Configuration 0 264 0 264 mm 1024 768 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 5 5 W Viewing angle 35 horizontal 15 35 vertical typical ...

Page 141: ...3 cm 35 8 cm 11 2 in 8 4 in 14 1 in Number of colors up to 16 8 million Contrast ratio 250 1 Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 279 0 279 mm 1024 768 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 4 W Viewing angle 40 horizontal 20 40 vertical typical ...

Page 142: ... sec ATA security Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 2 5 ms 12 ms 23 ms Logical blocks 117 210 240 78 140 160 58 605 120 Disk rotational speed 4200 rpm 4200 rpm 4200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer C...

Page 143: ... Li Ion Battery Pack Dimensions Height Width Depth Weight 2 00 cm 9 40 cm 13 40 cm 34 kg 79 in 3 70 in 5 28 in 75 lb Energy Voltage Amp hour capacity Watt hour capacity 11 1 V 4 4 Ah 48 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F ...

Page 144: ... Li Ion Battery Pack Dimensions Height Width Depth Weight 2 00 cm 9 40 cm 13 40 cm 34 kg 79 in 3 70 in 5 28 in 75 lb Energy Voltage Amp hour capacity Watt hour capacity 14 4 V 4 4 Ah 65 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F ...

Page 145: ...VD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW DVD R and DVD RW Center hole diameter 1 5 cm 0 59 in Disk diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in ...

Page 146: ... buffer 2 MB Data transfer rate CD R 16X CD RW 8X CD ROM 24X DVD 8X DVD R 4X DVD RW 2X Multiword DMA mode 2 2 400 KB s 150 KB s at 1X CD rate 1 200 KB s 150 KB s at 1X CD rate 3 600 KB s 150 KB s at 1X CD rate 10 800 KB s 1 352 KB s at 1X DVD rate 5 400 KB s 1 352 KB s at 1X DVD rate 2 700 KB s 1 352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 8 DVD RW and CD ...

Page 147: ... RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW Center hole diameter 1 5 cm 0 59 in Disk diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in ...

Page 148: ... 225 ms Audio output level Audio out 0 7 Vrms Cache buffer 2 MB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 9 DVD CD RW Combo Drive Continued ...

Page 149: ... 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW CD Plus Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disk diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in Disk thickness 1 2 mm 0 047 in ...

Page 150: ... output level Audio out 0 7 Vrms Cache buffer 512 KB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time 10 seconds Stop time 3 seconds Table 6 10 DVD ROM Drive Continued ...

Page 151: ...n CD Bridge Center hole diameter 1 5 cm 0 59 in Disk diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in Disk thickness 1 2 mm 0 047 in Track pitch 1 6 µm Access time CD media DVD media Random Full stroke 110 ms 220 ms 125 ms 225 ms Audio output level Audio out 0 7 Vrms Cache buffer 128 KB Data transfer rate CD R 24X Multiword DMA mode 2 3 600 KB s 150 KB s at 1X CD rate 16 6 MB s Startup ...

Page 152: ...ecifications Table 6 12 System DMA Hardware DMA System Function DMA0 n a DMA1 n a DMA2 n a DMA3 n a DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Page 153: ...el 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Soft V92 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Cont...

Page 154: ...94 host controller TI PCI1410 cardbus controller IRQ12 Synaptics PS 2 touch pad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none Table 6 13 System Inter...

Page 155: ... controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 ...

Page 156: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 6 14 System I O Addresses Continued ...

Page 157: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 6 14 S...

Page 158: ...A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS ...

Page 159: ...Maintenance and Service Guide A 1 A Connector Pin Assignments Table A 1 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 2 Ground 3 Audio signal in ...

Page 160: ... Guide Connector Pin Assignments Table A 2 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 2 Ground 3 Audio out right channel Table A 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 161: ...Maintenance and Service Guide A 3 Table A 4 S Video Pin Signal Pin Signal 1 S VHS color C signal 5 TV CD 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground ...

Page 162: ...A 4 Maintenance and Service Guide Connector Pin Assignments Table A 5 RJ 45 Network Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Page 163: ...ble A 6 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 164: ...A 6 Maintenance and Service Guide Connector Pin Assignments Table A 7 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused ...

Page 165: ...al 1 Strobe 14 Auto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize paper 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 Ground 9 Data bit 7 22 Ground 10 Acknowledge 23 Ground 11 Busy 24 Ground 12 Paper end 25 Ground 13 Select ...

Page 166: ...ervice Guide Connector Pin Assignments Table A 9 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Ground ...

Page 167: ...notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the notebook is used ...

Page 168: ... be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector...

Page 169: ...ler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and regis...

Page 170: ...ed 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm cond...

Page 171: ...e C 1 C Screw Listing This appendix provides specification and reference information for the screws used in the notebook All screws listed in this appendix are available in the Miscellaneous Screw Kit spare part number 373294 001 ...

Page 172: ...rew Listing Phillips PM2 0 6 0 Screw Locations Table C 1 Phillips PM2 0 6 0 Screw Color Qty Length Thread Head Width Black 27 6 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the hard drive to the notebook documented in Section 5 3 mm ...

Page 173: ... 3 Phillips PM2 0 6 0 Screw Locations Table C 1 Phillips PM2 0 6 0 Screw Continued Color Qty Length Thread Head Width Black 27 6 0 mm 2 0 mm 4 0 mm Where used 6 screws that secure the display assembly to the notebook documented in Section 5 12 mm ...

Page 174: ... 1 Phillips PM2 0 6 0 Screw Continued Color Qty Length Thread Head Width Black 27 6 0 mm 2 0 mm 4 0 mm Where used 1 Two screws that secure the keyboard cover to the notebook documented in Section 5 7 2 Two screws that secure the display assembly to the notebook documented in Section 5 12 mm ...

Page 175: ...e C 5 Phillips PM2 0 6 0 Screw Locations Table C 1 Phillips PM2 0 6 0 Screw Continued Color Qty Length Thread Head Width Black 27 6 0 mm 2 0 mm 5 0 mm Where used 15 screws that secure the top cover to the notebook documented in Section 5 13 mm ...

Page 176: ...r Qty Length Thread Head Width Silver 2 5 0 mm 1 5 mm 5 0 mm Color Qty Length Thread Head Width Silver 4 4 0 mm 2 5 mm 4 0 mm Where used 1 Two Phillips PM1 5 5 0 shoulder screws that secure the hard drive bezel to the hard drive documented in Section 5 3 Where used 2 Four Phillips PM2 5 4 0 screws that secure the hard drive frame to the hard drive documented in Section 5 3 mm mm ...

Page 177: ...ad Head Width Black 23 4 0 mm 2 0 mm 4 0 mm Where used 1 Two screws that secure the memory module compartment cover to the notebook documented in Section 5 5 2 Two screws that secure the Mini PCI compartment cover to the notebook documented in Section 5 6 3 One screw that secures the top cover to the notebook documented in Section 5 13 mm ...

Page 178: ... mm 4 0 mm Where used 1 Three screws that secure the keyboard to the notebook documented in Section 5 8 2 Two screws that secure the switch board to the notebook documented in Section 5 9 HP Pavilion ze4900 notebook models use only one PM2 0 4 0 screw to secure the switch board to the notebook 3 One screw that secures the optical drive to the notebook documented in Section 5 11 mm ...

Page 179: ...de C 9 Phillips PM2 0 4 0 Screw Locations Table C 3 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 23 4 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the top cover to the notebook documented in Section 5 13 mm ...

Page 180: ...th Black 23 4 0 mm 2 0 mm 4 0 mm Where used 1 Two screws that secure the wireless button board to the notebook documented in Section 5 16 2 Two screws that secure the diskette drive documented in Section 5 17 or diskette drive cover documented in Section 5 17 to the notebook 3 Six screws that secure the system board to the notebook documented in Section 5 19 mm ...

Page 181: ... C 11 Silver Phillips PM2 0 3 0 Screw Location Table C 4 Silver Phillips PM2 0 3 0 Screw Color Qty Length Thread Head Width Silver 1 3 0 mm 2 0 mm 4 0 mm Where used One screw that secures the keyboard to the notebook documented in Section 5 8 mm ...

Page 182: ...g Black Phillips PM2 0 3 0 Screw Locations Table C 4 Black Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Black 4 3 0 mm 2 0 mm 4 0 mm Where used 4 screws that secure the speakers to the notebook documented in Section 5 10 mm ...

Page 183: ...uide C 13 Phillips PM2 0 8 0 Screw Location Table C 5 Phillips PM2 0 8 0 Screw Color Qty Length Thread Head Width Black 2 8 0 mm 2 0 mm 4 0 mm Where used One screw that secures the optical drive to the notebook documented in Section 5 11 mm ...

Page 184: ...isting Phillips PM2 0 8 0 Screw Location Table C 5 Phillips PM2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 2 8 0 mm 2 0 mm 4 0 mm Where used One screw that secures the top cover to the notebook documented in Section 5 13 mm ...

Page 185: ...C 15 Phillips PM2 0 5 0 Screw Locations Table C 6 Phillips PM2 0 5 0 Screw Color Qty Length Thread Head Width Silver 2 5 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the wireless antenna boards to the notebook documented in Section 5 12 mm ...

Page 186: ...crew Listing Phillips PM1 5 5 0 Screw Locations Table C 7 Phillips PM1 5 5 0 Screw Color Qty Length Thread Head Width Black 3 5 0 mm 1 5 mm 5 0 mm Where used 3 screws that secure the heat sink to the notebook documented in Section 5 14 mm ...

Page 187: ... Guide C 17 Phillips PM2 0 9 0 Screw Location Table C 8 Phillips PM2 0 9 0 Screw Color Qty Length Thread Head Width Black 1 9 0 mm 2 0 mm 4 0 mm Where used One screw that secures the top cover to the notebook documented in Section 5 13 mm ...

Page 188: ...cations HP Compaq nx9040 Notebook Models Table C 9 Hex HM5 0 9 0 Screwlock Color Qty Length Thread Head Width Silver 8 9 0 mm 2 5 mm 5 0 mm Where used 6 screwlocks that secure the system board to the notebook documented in Section 5 19 HP Compaq nx9040 notebook models only mm ...

Page 189: ...otebook Models Except HP Compaq nx9040 Table C 9 Hex HM5 0 9 0 Screwlock Continued Color Qty Length Thread Head Width Silver 8 9 0 mm 2 5 mm 5 0 mm Where used 2 screwlocks that secure the system board to the notebook documented in Section 5 19 all notebook models except HP Compaq nx9040 mm ...

Page 190: ... Listing Phillips PM1 5 12 0 Screw Locations Table C 10 Phillips PM1 5 12 0 Screw Color Qty Length Thread Head Width Silver 2 12 0 mm 1 5 mm 5 0 mm Where used 2 screws that secure the system board to the notebook documented in Section 5 19 mm ...

Page 191: ...1 31 battery light 1 15 1 17 battery pack removal 5 5 spare part numbers 3 13 specifications 6 7 6 8 battery pack release latch 1 31 bottom components 1 30 C cables service considerations 4 2 caps lock key 1 23 1 25 caps lock light 1 27 1 29 CD ROM drive OS loading problems 2 22 precautions 4 3 removal 5 23 spare part number 3 9 3 15 5 23 specifications 6 15 components bottom 1 30 front 1 14 1 16 ...

Page 192: ...t number 3 9 5 41 display assembly removal 5 25 spare part numbers 3 3 5 25 specifications 6 3 6 4 6 5 display hinge bracket spare part number 3 3 5 25 display release button 1 15 1 17 display screw covers spare part number 3 3 5 25 DMA specifications 6 16 docking device troubleshooting 2 16 drives preventing damage 4 3 DVD CD RW Combo Drive OS loading problems 2 22 precautions 4 3 removal 5 23 sp...

Page 193: ...onfunctioning device 2 25 nonfunctioning docking device 2 16 nonfunctioning keyboard 2 26 nonfunctioning pointing device 2 27 front components 1 14 1 16 function key 1 23 1 25 G grounding equipment and methods 4 7 H hard drive OS loading problems 2 18 precautions 4 3 removal 5 7 spare part numbers 3 11 3 15 specifications 6 6 hard drive bay 1 15 1 17 1 31 hard drive cover removal 5 7 hard drive gu...

Page 194: ... spare part number 3 13 microphone jack location 1 19 1 21 pin assignments A 1 Mini PCI communications board removal 5 13 spare part numbers 3 11 Mini PCI compartment 1 31 Mini PCI compartment cover removal 5 14 spare part number 3 13 models 1 2 modem jack location 1 19 1 21 pin assignments A 6 modem troubleshooting 2 28 monitor port location 1 19 1 21 pin assignments A 5 mute button 1 19 1 21 mut...

Page 195: ...rs 3 16 power management features 1 13 power troubleshooting 2 10 power standby light 1 15 1 17 precautions hard drive 4 3 optical drive 4 3 processor removal 5 35 spare part numbers 3 7 5 35 R rear components 1 18 1 20 removal preliminaries 4 1 procedures 5 1 replacement preliminaries 4 1 procedures 5 1 resetting the notebook 1 12 right side components 1 14 1 16 RJ 11 modem jack location 1 19 1 2...

Page 196: ...rt numbers 3 7 5 43 system memory map 6 22 T Thermal Pad Kit spare part number 5 33 thermal pad spare part number 3 5 3 7 5 35 tools required 4 1 top components 1 26 1 28 top cover removal 5 29 spare part numbers 3 5 5 29 TouchPad 1 27 1 29 TouchPad buttons 1 27 1 29 TouchPad light 1 27 1 29 TouchPad on button 1 27 1 29 TouchPad vertical scrolling region 1 27 1 29 transporting precautions 4 5 trou...

Page 197: ...1 21 volume up button 1 19 1 21 W Windows applications key 1 23 1 25 Windows logo key 1 23 1 25 wireless button 1 15 1 17 wireless button board removal 5 37 spare part numbers 5 37 wireless button light 1 15 1 17 wireless LAN antenna cables spare part number 3 9 wireless LAN spare part numbers 3 11 workstation precautions 4 6 ...

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