HP 217 Hardware Support Document Download

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Summary of Contents for 217

Page 1: ...HP 9000 Series 200 Computers Model 217 HP9817 Hardware Support Document Flin HEWLETT PACKARD ...

Page 2: ......

Page 3: ...photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company The information containea in this document is subject to change without notice Restricted Rights Legend Use duplication or disclosure by the Government is subject to restrictions as set forth in paragraph b 3 8 of the Rights in Technical Data and Software clause in DAR 7 104 9 a He...

Page 4: ...corporated at reprint do not cause the date to change The manual part number changes when extensive technical changes are incorporated October 1985 Edition 1 Replaced part number 09817 90030 Merged September 1984 update NOTICE The information contained in this document is subject to change without notice HEWLETT PACKARD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MANUAL INCLUDING BUT NOT LIM...

Page 5: ...r Limits 7 User Documentation 9 BA 3IC 9 Pascal 9 Service Documentation 9 Miscellaneous 10 Chapter 2 Site Preparation and Requirements Site Preparation 11 Class B Specifications 11 Temperature 11 HUlnidity 11 Vibration 12 Shock non operating 12 Altitude 12 Transportation 12 Power Hequirements 13 Chapter 3 Installation and Configuration 15 Chapter 4 Preventive Maintenance Cleaning 17 Chapter 5 Func...

Page 6: ...ly 50 Troubleshooting a Dead Unit 51 Power Supply Voltage Check 54 Live Unit Procedure 55 Turn on Self test 58 Self test Sequence 59 Running the Self test 60 Boot ROM Beeper Codes 62 Processor Test 62 Processor Test 62 Boot ROM Memory Test 63 Boot ROM Test 63 RAM Memory Tests 64 Top RAM Test 64 RAM Pattern Test 64 RAM Addressing 64 Checking a 1M Byte RAM Card Address 65 Checking a 256K Byte RAM Ca...

Page 7: ...s Figure 12 1 Block Diagram 79 Figure 12 2 Power Distribution Diagram 80 Figure 12 3 Initial Troubleshooting Flowchart 81 Figure 12 4 Dead Unit Troubleshooting Flowchart 82 Figure 12 5 Live Unit Troubleshooting Flowchart 83 Figure 12 6 Computer Assembly Locations 85 ...

Page 8: ...vi ...

Page 9: ...ssembly level only that is isolating the problem to an assembly such as the processor board Then the defective assembly is exchanged for a new or rebuilt assembly Also included in this chapter is service support information and a list of the documentation available for HP 981 7 computers Additional information in this manual includes Site Preparation Installation and Configuration Preventive Maint...

Page 10: ...ss range Data bus Instruction types Major data types Addressing modes Interrupt levels Clock and Timers Real time clock Resolution Accuracy Power on default Timers Delay interrupt Cycled interrupt Match interrupt Beepers Range nominal Duration Motorola 68010 8 MHz 32 bit data and address registers 16M bytes 16 bit asynchronous 57 5 14 6 maskable and 1 non maskable 10 msec 50 ppm 4 3 sec day Midnig...

Page 11: ...ard support 46020A Physical Height Width Depth Net weight Shipping weight 130 mm 5 12 inches 325 mm 12 80 inches 285 mm 11 22 inches 6 kg 13 2 pounds 9 5 kg 20 9 pounds Power Requirements Operating voltage Operating frequency Power consumption Accessory slot power 90 to 125 Vac 198 to 250 Vac switch selectable 48 to 66 Hz 130 W maximum 41 25 W 5 V 18 70 W 12 V 6 00 W C 12 V The accessory slot 5 V ...

Page 12: ... i 6 accessory slots for interfaces language systems and memory Built in HP HIL interface Model 217 Computer Built in HP IB interface with 2 m cable Built in RS 232 interface order cable separately 6 accessory slots for interfaces language systems and memory Built in HP HIL interface 512K bytes of RAM memory two 98256A cards 46020A keyboard 35721A B or C 14 inch monochrome monitor 98204B video int...

Page 13: ...les SYDNEY Hewlett Packard Australia Ltd 17 23 1 1LIVl ra Ruad North Rvdl New South Wales 211 1 Phone 02 IHH7 lhl 1 Victoria MELBOURNE Hewlett Packard Australia Ltd 1 41 Joseph Street Blackburn Victoria 3130 I honL 0 1 IH90 h35 I BRAZIL SAO PAULO Hewlett Packard Brasil I e C AlalT1l dd Rio Negro 750 Alphaville HarUl ri SP 0h400 Phone 011 421 1311 HONG KONG HONG KONG Hewlett Packard Hong Kong Ltd 5...

Page 14: ...ard Company I iHI5 S I 37th Street Bellevue Washington YHO 6 Phone 211hl643 000 EUROPE AND MIDDLE EAST AUSTRIA VIENNA Hewlett Packard GmbH Lieblga e I I o tfach 72 Vil l1na 1222 Phone 222 3 i Ih210 BELGIUM BRUSSELS Hewlett Packard Belgium SA NY Boukvard de la Woluwe 100 Woluwedal lOll Brussl ls B 120 I ho e i 1762 320 DENMARK COPENHAGEN Hewlett Packard A S Datavej 52 Birkerlled DK 346ll Phone 2 IH...

Page 15: ...the sUitability of a given set of accessories for your computer follow these instruc tions 1 Calculate the accessory power required for each supply voltage and the total power required for the accessory using the information in Table 1 2 Enter these values in the Total Power Required block in Table I I 2 If the total pOWE r required is greater than 56 26 W or the power drawn at any given voltage e...

Page 16: ...yte Bubble 2 4 2 9 5 3 HP 98601A BASIC 2 0 ROM 2 4 2 4 HP 98601A BASIC 1 0 ROM 2 3 2 3 HP 98602A BASIC 2 1 ROM 3 6 3 6 HP 98604A HPL 2 0 ROM 1 5 1 5 HP 98620A DMA Controller 6 0 6 0 HP 98621A BASIC 1 0 Opt 1 2 3 2 3 HP 98622A GPIO Interface 3 8 3 8 HP 98623A BCD Interface 2 5 2 5 HP 98624A HP IB Interface 2 4 2 4 HP 98625A Disc Interface 3 0 0 1 3 1 HP 98626A RS 232 Interface 2 0 0 6 0 6 3 2 HP 98...

Page 17: ...ing Techniques BASIC 3 0 Graphics Techniques BASIC 3 0 User s Guide BASIC 3 0 Language Reference Condensed Reference Documentation Guide and Master Index Description Pascal 3 0 Manual Kit contains one each of the following manuals Pascal Textbook Wiley MC68000 User s Manual Pascal 3 0 Workstation System Pascal 3 0 Procedure library Pascal 3 0 Graphics Techniques Pascal 3 0 User s Guide HP Pascal L...

Page 18: ...mposite Video Card Installation Note HP 98257A RAM Card Installation Note HP 98620A B DMA Card Installation Note GPIO Installation Manual BCD Installation Note HP IB Installation Note Disc Interface Installation Manual RS 232 Installation Manual Color Video Interface Installation Manual HP 98628198691 Datacomm Installation Manual HP 98630A Breadboard Installation Manual HP 98635A Floating Point Ma...

Page 19: ...measures This kind of environment is expected to fall within the specifications in Table 2 1 If any parameter falls outside the specification steps must be taken to ensure that the computer is sUitably protected Temperature Non operating Operating Survival Operating Humidity Non operating Operating Supersoak Condensation Vibration Cycle Range Amplitude p p SweeptimE Dwell at Resonances Amplitude a...

Page 20: ...1 Class B Specifications cont Shock non operating Magnitude Duration Number of Shocks Waveform Bench Handling Altitude Non operating Operating Transportation 30g 11 ms 18 Half sine 102 mm Tilt Drop 15300 m 4600m Drop Test in shipping carton 752 mm ...

Page 21: ...Power Requirements Power requirements for the HP 9817 computer are Power Voltage Frequency 130W 90 to 125 or 198 to 250 Vac 48 to 66 Hz Site Preparation and Requirements 13 ...

Page 22: ...14 Site Preparation and Requirements ...

Page 23: ...ntation 09817 90000 Model 217 Installation Guide 98257 90000 98256A and 98257A Installation Note 98204 90001 982048 Composite Video Interface Inst Note Chapter 3 These documents are supplied with the HP 9817 Service Manual Kit If you purchased this kit place these documents after this page 15 ...

Page 24: ...16 Installation and Configuration ...

Page 25: ...ecting cables Dampen a clean soft lint free cloth with a solution of clean water and mild soap Wipe the soiled areas ensuring that no cleaning solution gets inside Then dry with a clean soft lint free cloth CAUTION CHEMICAL SPRAY ON CLEANERS USED FOR APPLIANCES AND OTHER HOUSEHOLD APPLICATIONS MAY DAMAGE THE FIN ISH THESE AND OTHER CHEMICAL CLEANERS SHOULD NOT BE USED THE COMPUTER SHOULD BE CLEANE...

Page 26: ...18 Preventive Maintenance ...

Page 27: ...ing range 57 instruction types and memory mapped I O The CPU con trols a bus with 23 address lines 16 data lines and 17 control lines Control signals allow asynchro nous communication with a variety of memory and I O devices and allow for different bus masters interrupt operation and selective byte or word addreSSing The memory managernent unit provides virtual memory capabilities to the computer ...

Page 28: ...ce between the keyboard controller and the loop and handles all HP HIL external protocol The loop is a four wire serial daisy chain consisting of input devices such as a keyboard joystick or mouse The built in HP IB interface contains all the circuitry required to communicate via an HP IB cable Direct Memory Access DMA support electronics is included so that DMA via HP IB is possible if a DMA card...

Page 29: ...2 V Overvoltage protection is provided on the 5 V line Overcurrent protection is provided on the 12 and 12 V lines The power supply consists of these assemblies ac input hardware power supply module post regulators fan Ac power enters throu 3h the ac socket on the rear panel The socket contains a fuse and a voltage select switch which selects between 90 125 and 198 250 Vac The ac passes to the pow...

Page 30: ... Hex FFFFFF 900000 800000 600000 400000 003FFF 000400 000000 8M r 800000 23 22 21 20 19 18 17 16 1514 13 12 1110 9 8 7 6 5 4 3 2 1 6M 4M External 1 0 Internal 1 0 600000 400000 Select Code 0 31 Standard Select Codes Internal External 0 Not Used HPIB 1 CRT Alpha RS232 2 KYBD ClK 10 3 Graphics 11 BCD 4 Flex Disc 12 GPIO 5 13 6 DMA 14 Disc Intrlc 7 HPIB Figure 5 1 HP 9817 Memory Map 1 0 Register Sele...

Page 31: ...1 F4 V 12V 12V J F2 F1 Speaker Front Panel LED J1 Pin 1C 1A 2C Keyboard Processor Connector 10 Board RS 232 11 Connector 36 Pin Figure 5 2 Power Distribution Diagram 1 0 Slots 2 per fuse CPU To Keyboard Processor Board Address Bus Da1a Bus 110 Connectorboard 1 0 Slots Figure 5 3 HP 9817 Block Diagram Functional Description 23 ...

Page 32: ...24 Functional Description ...

Page 33: ... aid in reassembly Table 6 1 lists all the major assemblies and printed circuit boards in the computer Figure 6 1 shows these major assemblies Table 6 1 Computer Configuration Chart Description Processor Board Connector board Power Supply 256K byte RAM Card Kevboard Video Interface Monitor Optional Assemblies 1M byte RAM Card HP 9817A 09817 66511 09817 66563 09817 66552 none none none none none HP...

Page 34: ...26 Removal and Replacement ...

Page 35: ...Speaker 1 0 Connectorboard Top Shroud Top Plate Power Socket Fuse Voltage Select Figure 6 1 C omputer Assembly L ocahons Removal a d R n eplacement 27 Top Cover Early Production ...

Page 36: ...L IT AVOID TOUCHING CIRCUIT LEADS HANDLE BY THE PLASTIC PACKAGE ONLY HANDLE BOARDS BY THE EDGES OR EJECTORS BOARDS SHOULD BE SHIPPED IN BLACK POLY BAGS DO NOT REMOVE A BOARD FROM ITS BAG UNTIL YOU ARE READY TO INSTALL IT KEEP INTEGRATED CIRCUITS AND BOARDS AWAY FROM SOURCES OF STATIC SUCH AS CLOTHING PAPER TAPE STYROFOAM PLASTIC WAX OR MOVING AIR KEEP INTEGRATED CIRCUITS AND BOARDS IN THEIR PROTEC...

Page 37: ...ction and late production Late production has a separate RFI shield and early production has a one piece cover and RFI shield Units with a serial number prefix of 2409 2419 or 2420 are early production I CAUTION I THE CASE PARTS ARE MADE OF MOLDED PLASTIC USE CARE WHEN DISASSEMBLING AND REASSEMBLING THEM IT IS NOT NECESSARY TO USE FORCE IF FORCE IS NEEDED YOU ARE PROBABLY DOING SOMETHING WRONG To ...

Page 38: ...t of the RFI shield and remove it from the computer Removing the Top Cover Tore install the top cover follow this procedure 1 If a late production version install the RFI shield Installing the RFI Shield 2 Hold the top cover at a 45 angle and place the front edge of it underneath the top surface of the front cover 3 Push the cover down while pressing it forward 4 Reinstall the two screws in the re...

Page 39: ...emove the front panel proceed as follows 1 Remove the top cover 2 Remove the four 1 Pozidriv screws fastening the front panel to the chassis Front Panel Screws 3 Pull the front panel forward and unfasten the indicator at the right hand end of the panel ...

Page 40: ...e three 1 Pozidriv screws fastening the power supply to the left side of the chassis Power Supply Screws 3 Lift the back end of the power supply up and disconnect the eight conductor cable from the bottom edge Disconnecting the Eight conductor Cable 4 Lift the power supply straight up and disconnect the four conductor cable from the bottom edge ...

Page 41: ...connecting the Four conductor Cable When reinstalling the power supply make sure that the bottom edge of the circuit board seats in the gUide installed in the chaSSiS and that the four conductor cable passes under the plastic baffle ...

Page 42: ...nd the keyboard cable 2 Remove the external interface cards and the backplane covers 3 Remove the top cover 4 Unplug the fan cable from the 110 connectorboard Unplugging the Fan Cable 5 Remove the two 1 Pozidriv screws from the upper corners of the rear panel Rear Panel Screws 6 Pull the rear panel away from the chassis ...

Page 43: ...so that the back is facing you 3 Place your thumbs on the interface connectors and lever the board out toward you When replacing a defective processor board with a new one BE SURE to remove the 10 PROM from the defective board and install it on the replacement board Failure to do so will prevent the computer from running secured software yIDPROM ID PROM Location ...

Page 44: ... as follows 1 Remove the top cover and rear panel 2 Remove or at least loosen the processor board and all cards in the backplane 3 Disconnect the power on LED connector Power on LED Connector Location 4 Disconnect the seven conductor cable going to the power supply Seven conductor Cable Location ...

Page 45: ...s on the 110 connectorboard heat sink Heat Sink Nut Locations 7 Remove the three 1 Pozidriv screws on the solder side of the connectorboard They are accessible from the front You may need to remove the front panel if you do not have a small enough screwdriver I O Connectorboard Screw Locations 8 Lift the connectorboard up and out of the computer ...

Page 46: ...ut CAUTION DO NOT OVERTIGHTEN THE 5 5 mm NUTS DOING SO WILL DAMAGE THE REGULATOR ICS Power Receptacle Removal Do not re install the original power receptacle into the rear panel because the removal process damages it Obtain and install a new one To remove the power receptacle follow this procedure 1 Remove the top cover rear panel and power supply 2 Unscrew the nut from the grounding connection in...

Page 47: ...Removal and Replacement 39 Removing the Power Receptacle 4 Repeat step 3 for the other three corners 5 Rem ove the receptacle from the chassis ...

Page 48: ...40 Removal and Replacement ...

Page 49: ... _A_d_ _u_st_m_e_n_t_s_____ II C h ter The HP 9817 computer has no adjustments Refer to the HP 35721 Service Ma nual part number 35721 90004 for information on adjusting the HP 35721 monitor 41 ...

Page 50: ...42 Adjustments ...

Page 51: ...gnosed Dead Unit Procedure This section covers troubleshooting a unit which will not power up at all Dead units typically have problems in the power supply Live Unit Procedure This section covers troubleshooting a unit which has correct power supply voltages but will not execute any instructions Live units typically have problems with the processor boot ROM RAM or CPU bus Turn on Self Test This se...

Page 52: ...orking at all the dead unit procedure is a good place to start If the user indicates that most of the unit is operating properly the turn on self test may be a good place to start If the user s information is not conclusive use the following procedure to determine the problem area The Initial Troubleshooting Flowchart in Figure 8 1 summarizes this procedure 1 Turn the computer on and check the pow...

Page 53: ...orboard is defective If it is okay the processor board is defective 7 If fuse Fl is good loosen or disconnect the power on LED plug fronn the lIO connectorboard and check the de voltage across the terminal If it is about 5V the LED is defective Power on LED Terminal Location 8 Turn the computer off and locate the cable between the 110 connectorboard and the power supply cable J2 Disconnect it from...

Page 54: ...hrough the fan If the fan is not running skip to step 14 11 If the fan is running turn the computer off and back on again then check the self test LED display to see if self test is running If it is not running refer to the Uve Unit Procedure Self test LEOs Location 12 If self test is running review the symptoms and decide whether the problem lies with one or more add on cards in the 110 backplane...

Page 55: ...nnect the fan Then turn the computer back on and check the dc voltage across the fan terminal Fan Terminal Location 15 If the dc voltage across the fan terminals is about 19 V the fan is defective Otherwise turn the computer off and locate the cable between the 110 connectorboard and the power supply cable J2 Disconnect it from the connectorboard and check the 14V supply line pin 8 16 If the 14 V ...

Page 56: ...48 Troubleshooting and Diagnostics Notes ...

Page 57: ...n 1 Refer to Live Unit Procedure Defective Fan Defective Processor Board Defective I O Connectorboard Yes No Troubleshooting and Diagnostics 49 Determine Whether Problem is Confined to External Cards Disconnect Fan Check Vdc on Fan Terminal Unplug I O Connectorboard from Power Supply J2 Check 14V in Cable J2 Pin 8 Defective Power Supply Check Fuses F2 4 on I O Connectorboard Refer to Boot ROM Erro...

Page 58: ... fan is mounted on the rear panel The power receptacle and voltage select switch protrudes through the rear panel but is actually mounted on the chassis The assemblies and components included in the power supply are pointed out in Figure 8 2 Here is a list of the power supply assemblies 09817 66563 09817 66552 09817 64105 09817 61600 09817 61601 liD connectorboard Power supply board Rear panel inc...

Page 59: ...Make sure that it is in the correct position WARNING HAZARDOUS VOLTAGES ARE PRESENT IN THE UNIT WHEN IT S PLUGGED IN UNPLUG THE UNIT BEFORE PLACING METER LEADS CHECKING FUSES OR REMOVING OR REPLACING ASSEMBLIES 1 Check that the computer is plugged in and that the voltage select switch is set correctly If you do not know how it should be set refer to Chapter 3 2 Check that the line fuse is good and...

Page 60: ...ine fuse is okay check the Vdc across the fan terminals If it is about 19 V the fan is defective Otherwise locate the cable between the power supply and the 110 connectorboard J2 Check the dc voltages in the cable J2 5V Ground 14V 14V Cable Voltage Check Points 7 If the voltages are okay the 110 connectorboard is defective Otherwise the power supply or wiring is defective ...

Page 61: ...als Connectorboard Unplug ac Cable from Power Supply Defective Fan Unplug I O Connectorboard from Power Supply J2 Replace Fuse Operate Computer Defective I O Connectorboard Check Vdc in Cable J2 Troubleshooting and Diagnostics 53 Defective Power Supply Turn Computer Off Check Fuse Defective Power Supply or Wiring Defective ac Cable Figure 8 3 Dead Unit Troubleshooting Flowchart ...

Page 62: ...A 50mV All assemblies 12 V 11 50 to 12 40 V 1 6A 200mV CPU board 1I0 connectorboard 14 V 13 30 to 18 00 V 2 0A 140mV 110 connectorboard Table 8 4 Power Supply Test Points Voltage Test Point to Ground 14 V I O connectorboard connector J2 pin 8 12 V RS 232 connector pin 11 5 V RS 232 connector pin 36 12 V RS 232 connector pin 10 14 V 110 connectorboard connector J2 pin 6 Note that the 5 V line to th...

Page 63: ...elf test has been attempted and will not operate that is it stalls in a meaningless state or will not start at all If the power supply has not been checked or is not operating properly refer to the dead unit procedure If the turn on self test operates that is it runs through to completion and either displays a failure or initiates a system booting procedure or it stalls in a meaningful state refer...

Page 64: ...go through to 00 all off reinstall the remaining accessory cards one at a time turning the computer off before each one 6 Tum the computer on and observe the LEOs during self test after installing each card The card which prevents self test from running through to 00 is defective 7 If the LEOs do not go through to 00 recheck fuses F2 to F4 If they are all okay the RAM card is probably defective Tr...

Page 65: ... Computer Recheck Fuses F2 4 on I O Connectorboard No Yes Processor Board was Defective Swap Processor Board Re install Cards One ata Time Defective RAM Card No No Defective I O Connectorboard Defective I O Connectorboard Figure 8 5 Live Unit Flowchart Troubleshooting and Diagnostics 57 No Last Card Installed is Defective ...

Page 66: ...r and produces error and status mes sages on the CRT It also displays error codes on the self test LED display located on the rear edge of the processor board and annunciates the seven least significant digits of the error code on the speaker Self test LEDs Location The LEOs are read from back to front The speaker represents a 0 with a low pitched beep and a 1 with a high pitched beep Self test st...

Page 67: ...elf test Sequence A filled circle indicates a lit LED LED display 00000 00 000 00 0 000000 000 0 00 oo X XXXX 0000 0 0000 00 Hex equivalent 04 12 03 14 20 to 3F OD 09 This test sequence runs once upon turn on then initiates a system booting procedure if all hard ware passed If a failure was detected one of two things happens self test will stall with the number of the stalled test indicated in the...

Page 68: ...st LED display Self test LEDs Location All the LEOs should turn on then turn off in sequence from back to front Then they should start displaying test numbers If the LEOs fail to go through this routine or display meaningless data not enough of the computer is functioning for the self test to produce results Refer to the initial troubleshooting procedure ...

Page 69: ...Processor Board 000000 81 CPU Failed Replace Processor Board 00000 83 Boot ROM Failed Checksum Replace Processor Board 0000 00 84 Top RAM Failed Test Check RAM Addressing Replace Processor Board 000 00 89 RAM Failure Check RAM Addressing Replace Processor Board 000 0 0 8A Insufficient RAM Check RAM Addressing Replace Processor Board 000 0 80 ROM Operating System Failed Replace ROM Operating Checks...

Page 70: ... high If the first beep is high the certainty is low Refer to the appropriate section of this chapter for further information on isolating the problem Processor Test The entire processor section is located on the processor board The assembly involved is 09817 69511 Processor board This is an exchange board Processor Test The processor test does a write read check of the CPU registers If the proces...

Page 71: ...he boot Read Only Memory ROM test performs a checksum on the boot ROM While it is running the LEOs display 0000 0011 and the CRT displays the message BOOTROM X Y where X Y is the boot ROM version If the boot ROM test fails the following LED display and CRT message are presented LED Display CRT Message 1000 0011 BOOTROM X V FAILED Probable Cause Defective Boot ROM What to Do Replace Processor Board...

Page 72: ...Pattern Test The RAM pattern test checks all system RAM in the computer that is all RAM not dedicated to a specific purpose such as the display It exercises the RAM with an up down march test While it is running the LEOs display 0000 1001 and the CRT displays the message TESTING MEMORY If the RAM pattern test fails the following LED display and CRT message is presented LED Display CRT Message Prob...

Page 73: ...MFFFFF where M is a hexadecimal number from 9 thru F A four segment switch determines the address For instance this switch is set to 1101 Binary Hexadecimal 1101 D Thus this RAM card includes the addresses from 000000 to DFFFFF Checking a 256K Byte RAM Card Address 256K byte RAM card blocks cover addresses from MNOOOO to MTFFFF where M is a hexadecimal number from 8 thru F N is a hexadecimal numbe...

Page 74: ...is located on the card containing the address block MNOOOO to MNFFFF Convert the MN digits into binary then find a RAM block with switch settings which match the binary number For instance in the error message Memory Failed at FB53A9 W F58A8C2C R F78A8C2C the defective RAM is on a board with a starting address of FBOOOO FB in binary is 11111011 Thus the switch setting of the defective board would ...

Page 75: ... Failed 0101 0010 Keyboard Missing Probable Cause What to Do Defective Keyboard Hard Replace Processor Board ware Defective 110 Select Hard ware The keyboard test checks the keyboard electronics located on the processor board It does not check the E lectronics on the keyboard or the keyswitches To check these areas load a language system and press any suspected key or combination of keys If the ke...

Page 76: ...rface hardware fails the test one of these failure codes will be displayed LED Display CRT Message Probable Cause What to Do 1001 0100 HP IB Failed Defective HP IB Hardware Replace Processor Board 0101 0100 101P QRST 011P QRST HP IB Missing HP9862X at SC Failed HP9862X at SC Missing Defective I O Select Hard ware Defective 110 Card at select code SC PQRST is the binary form of select code SC Defec...

Page 77: ...untain View California 94042 U S A The telephone number is 415 968 9200 Customers may order exchange boards and receive credit for the defective board by ordering the replacement board from their local HP office and then returning the defective board to the local HP office for credit Parts Warranty The warranty on replacement parts is 90 days PC Boards PC boards referred to in the parts lists are ...

Page 78: ...rs Here is the procedure for ordering replacement 10 PROMs l On site Customer Engineer determines that an 10 PROM has failed and hot lines the PROM from CPC The hot line order must include a The Model Number b The serial number c The CE s name 2 CPC orders the PROM from the supplying division 3 The supplying division programs the PROM using the serial and Model number information supplied 4 The su...

Page 79: ...Top Shroud 09817 64104 Top Plate 09817 04104 1410 1207 2110 0686 2110 0687 09817 61602 LED Cable Voltage Select Wheel 09817 60100 Base Assembly 09121 48303 Front Foot xploded View Figure 9 1 E Fuse Holders Replacement Parts 09817 64103 Top Cover E I ar y Production 7101 0591 110 Cover Plate 09826 66524 256K Byte Memory 98204 66577 Graphics Interface 98204 66578 Alpha Interface 09817 64105 Rear Pan...

Page 80: ...8204 66578 Alpha Interface Exchange 7 46020AA ASCII Keyboard Exchange 8 35721 60001 35721A Monitor Exchange 9 35721 60002 35721B Monitor Exchange 0 35721 60003 35721C Monitor Exchange Table 9 2 Miscellaneous Parts Check HP Total Digit Part Number Quantity Description 2 2110 0055 1 Line Fuse 4 A Normal 6 2110 0520 4 Internal Fuse 6 09817 47700 1 Light Pipe 1 09817 67901 1 Speaker Assembly 7 7101 05...

Page 81: ...ment Parts 73 Table 9 3 Case Parts Total Quantity Description 1 Top Cover Early Production 1 Top Plate 1 Top Shroud 1 Rear Panel Assembly 1 Front Panel Assembly 1 Base Assembly 1 Power Supply Guide 2 110 Card Guide 2 PC Board Guide 2 Front Foot 2 Rear Foot 1 Front Sub panel Table 9 4 Internal Cable Assemblies Total Quantity Description 1 Ac Cable and Power Receptacle 1 Dc Cable 1 LED Cable Table 9...

Page 82: ...4 Replacement Parts Table 9 7 Fasteners Check HP Total Digit Part Number Quantity Description 8 0515 0211 3 M3XO 5 6 0515 0219 9 M3XO 5 4 0515 0407 2 M3XO 5 2 0535 0031 4 Hex Nut 6 0624 0458 4 Screw 8 16 ...

Page 83: ...ce Processor Board 0000 00 84 Top RAM Failed Test Check RAM Addressing Replace Processor Board 000 00 89 RAM Failure Check RAM Addressing Replace Processor Board 000 0 0 8A Insufficient RAM Check RAM Addressing Replace Processor Board 000 0 8D ROM Operating System Failed Replace ROM Operating Checksum System Replace Processor Board Replace I O Connectorboard 00 00 0 92 Keyboard Processor Failed Re...

Page 84: ...76 Reference ...

Page 85: ...pter 11 Introduction This chapter documents pr oduct changes vs serial numbers Additions to this product history are made through Manual Updates sin 2409A OOIOl 2419A OOIOI 2420A OOIOI First production units No changes 77 ...

Page 86: ...78 Product History ...

Page 87: ...Diagrams CPU To Keyboard Processor Board Address Bus Data Bus liD Connectorboard Figure 12 1 Block Diagram 79 Chapter 12 1 0 Slots ...

Page 88: ...V 5V J2 Pin 6 8 1 liD Connectorboard Black I T Red IRegulator I IRegulator I F4 F3 1 0 Slots 12V 12V 2 per F2 fuse F1 Speaker Front Panel LED J1 Pin 1C 1A 2C Keyboard Processor Connector 10 Board RS 232 11 Connector 36 Pin Figure 12 2 Power Distribution Diagram ...

Page 89: ...eck 5V in Cable J2 Pin 1 Refer to Live Unit Procedure Defective Fan Defective Processor Board Defective I O Connectorboard Yes No Determine Whether Problem is Confined to External Cards Disconnect Fan Check Vdc on Fan Terminal Unplug I O Connectorboard from Power Supply J2 Check 14V in Cable J2 Pin 8 Defective Power Supply Figure 12 3 Initial Troubleshooting Flowchart Diagrams 81 Check Fuses F2 4 ...

Page 90: ...Check Vdc at Fan Terminals Connectorboard Unplug ac Cable from Power Supply Defective Fan Unplug I O Connectorboard from Power Supply J2 Replace Fuse Operate Computer Defective I O Connectorboard Check Vdc in Cable J2 Defective Power Supply Turn Computer Off Check Fuse Defective Power Supply or Wiring Figure 12 4 Dead Unit Troubleshooting Flowchart Defective ac Cable ...

Page 91: ...in Computer Recheck Fuses F2 4 on I O Connectorboard No Yes Processor Board was Defective Swap Processor Board Re install Cards One ata Time Defective RAM Card No No Defective I O Connectorboard Defective I O Connectorboard No Figure 12 5 Live Unit Troubleshooting Flowchart Last Card Installed is Defective Diagrams 83 ...

Page 92: ...84 Diagrams ...

Page 93: ...Speaker 1 0 Connectorboard Power Supply Top Plate Power Socket Fuse Voltage Select I Fan I I I Figure 12 6 Co mputer Assembly L ocahons Processor Board Top Cover Early Production Diagrams 85 ...

Page 94: ...86 Diagrams ...

Page 95: ...Reorder Number 09817 90031 Printed in West Germany 07 86 Fho HEWLETT a PACKARD 09817 90600 Mfg No Only ...

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