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Using the Instant Restore utility when the operating system is functioning

To recover information when the operating system is functioning properly, follow these steps:

1.

Save and close all open documents and close any open programs.

2.

Select 

Start

 

>

 

All Programs

 

>

 

Roxio

.

3.

Select 

BackOnTrack

 

>

 

BackOnTrack Home

 

>

 

Instant Restore

.

4.

Click 

Restore State

, and then select a restore state.

5.

Click the action button in the bottom-right corner of the computer screen.

6.

Click 

Yes

 to confirm your selected restore state.

When the restore process is complete, the computer restarts and a notification message is displayed.

Using the Instant Restore utility when the operating system is not functioning

To recover information when the operating system is not functioning, follow these steps:

1.

Restart the computer.

NOTE:

If the operating system has stopped responding and the computer screen is blue,

restart the computer by sliding the power switch off and then on.

2.

When the computer logo is displayed on the screen, press the 

f6

 key repeatedly until the

Windows status bar is displayed.

3.

When the Roxio BackOnTrack screen is displayed, follow the on-screen instructions.

40

Chapter 7   Backup and recovery

Summary of Contents for 110-3030

Page 1: ...Getting Started Mini ...

Page 2: ...ble for technical or editorial errors or omissions contained herein First Edition May 2010 Document Part Number 605306 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the t...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ... the QuickWeb LaunchBar 14 Identifying the QuickWeb control icons 14 Identifying the QuickWeb LaunchBar icons 14 Identifying the QuickWeb notification icons 15 Configuring the network 17 Starting Microsoft Windows 17 Turning HP QuickWeb on and off 17 4 Networking 18 Using an Internet service provider ISP 19 Connecting to a wireless network 19 Connecting to an existing WLAN 19 Setting up a new WLAN...

Page 6: ...ng the display 36 Cleaning the TouchPad and keyboard 36 7 Backup and recovery 37 Backing up your information 37 Creating a copy of the hard drive 38 Performing a recovery 38 Using the Disaster Recovery utility 38 Downloading and extracting the Disaster Recovery utility 39 Restoring your hard drive image 39 Using the Instant Restore utility 39 Using the Instant Restore utility when the operating sy...

Page 7: ... for free updates For more information refer to the HP Notebook Reference Guide For instructions on accessing this guide refer to Finding information on page 2 Get to know your computer Learn about your computer features Refer to Getting to know your computer on page 4 and Keyboard and pointing devices on page 23 for additional information Back up and recover your files and folders Recover your co...

Page 8: ...ollow the on screen instructions Operating system information Software driver and BIOS updates Troubleshooting tools How to access technical support Regulatory Safety and Environmental Notices To access the notices select Start Help and Support User Guides Regulatory and safety information Battery disposal information Safety Comfort Guide To access this guide Select Start Help and Support User Gui...

Page 9: ...ions a printed HP Limited Warranty is provided in the box In countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to HP at Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy Hewlett Packard POD P O Box 200 Alexandra Po...

Page 10: ...TouchPad zone Moves the pointer and selects or activates items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 4 Chapter 2 Getting to know your computer ...

Page 11: ... off 2 Mute light Amber Computer sound is off Off Computer sound is on 3 Wireless light White An integrated wireless device such as a wireless local area network WLAN device a wireless wide area network WWAN device and or a Bluetooth device is on Amber All wireless devices are off Top 5 ...

Page 12: ...th an arrow key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Arrow keys Scroll the page up or down or when pressed in combination with the fn key move to the beginning or end of the document 6 Action keys Execute frequently used system functions 6 Chapter 2 Getting to know your computer ...

Page 13: ... airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 Speaker Produces sound Front 7 ...

Page 14: ... briefly to exit Standby When the computer is in Hibernation slide the switch briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective slide and hold the power switch for at least 4 seconds to turn off the computer To learn more about your power settings select Start Control Panel Performance and Maintenance Power Options or refer to the HP...

Page 15: ...ents and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 Drive light Blinking white The hard drive is being accessed 6 USB port Connects an optional USB device 7 Audio out headphone jack Audio in microphone jack Connects optional powered stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone...

Page 16: ...nd captures still photographs To use the webcam select Start HP HP MediaSmart HP MediaSmart Webcam 5 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the area immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices th...

Page 17: ...Bottom Component Description 1 Battery release latches 2 Release the battery from the battery bay 2 Battery bay Holds the battery Bottom 11 ...

Page 18: ...irst start Windows Web browser Chat Skype select models only Web e mail Web calendar Music Player Photo Viewer NOTE For additional information about using QuickWeb refer to the QuickWeb software Help Enabling HP QuickWeb Follow the on screen instructions to enable QuickWeb After you have enabled QuickWeb the QuickWeb Home screen appears whenever you turn on the computer NOTE To turn on or turn off...

Page 19: ...Starting HP QuickWeb 1 Turn on the computer The HP QuickWeb Home screen appears 2 Click an icon on the QuickWeb Home screen to launch an application Starting HP QuickWeb 13 ...

Page 20: ...r favorite Web sites Launches the Chat application Chat is the instant messaging IM program that allows you to chat with friends on multiple instant messaging programs simultaneously Launches Skype select models only Skype is the preinstalled Internet calling software that allows you to have a conference call or video chat You can also chat with one or more people at a time Launches Web e mail so ...

Page 21: ...inserted the File Manager window containing a USB icon appears Click the USB icon to open the File Manager window Right click the USB icon to open a menu to safely remove the device Indicates that the network is connected Click the network icon to open the Network dialog box Indicates that the network is disconnected Launches the Volume Control dialog box Launches the Settings panel Use the Settin...

Page 22: ...ed to AC power the icon appears with an AC power cord When the computer is running on battery power the icon appears as only a battery The state of charge is indicated by the color of the battery icon Green charged Yellow low Red critically low Launches the QuickWeb software Help 16 Chapter 3 HP QuickWeb select models only ...

Page 23: ...ter The HP QuickWeb Home screen appears 2 Click the Start icon at the far left of the QuickWeb LaunchBar 3 Click Yes in the Windows dialog box NOTE Clicking Make Windows your default Power On experience in this dialog box turns off QuickWeb To turn on QuickWeb refer to Turning HP QuickWeb on and off on page 17 Turning HP QuickWeb on and off 1 Select Start All Programs HP QuickWeb HP QuickWeb Confi...

Page 24: ...t access Wireless For mobile Internet access you can use a wireless connection Refer to Connecting to an existing WLAN on page 19 or Setting up a new WLAN network on page 21 Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to the HP Notebook Reference Guide 18 Chapter 4 Networking ...

Page 25: ... use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations You already have an account with an ISP You do not have an Internet account and want to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions You have selected an unlisted ISP and the ISP has provided you with information such as a specifi...

Page 26: ...is a security code Type the code and then click Connect to complete the connection NOTE If no WLANs are listed you are out of range of a wireless router or access point NOTE If you do not see the network you want to connect to click Set up a connection or network A list of options is displayed You can choose to manually search for and connect to a network or to create a new network connection 5 Af...

Page 27: ...ely 2 Your new wireless computer 3 NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration shows an example of a completed WLAN network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet Connecting to a wireless netw...

Page 28: ...en follow the on screen instructions NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN alway...

Page 29: ... updates to your computer Help and Support also provides automated troubleshooting and links to support specialists f2 Decreases the screen brightness level incrementally when you hold down this key f3 Increases the screen brightness level incrementally when you hold down this key f4 Switches the screen image among display devices connected to the system For example if a monitor is connected to th...

Page 30: ... BD f9 Decreases speaker volume incrementally when you hold down this key f10 Increases speaker volume incrementally when you hold down this key f11 Mutes or restores speaker sound f12 Turns the wireless feature on or off NOTE This key does not establish a wireless connection To establish a wireless connection a wireless network must also be set up 24 Chapter 5 Keyboard and pointing devices ...

Page 31: ...he TouchPad To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons like the buttons on an external mouse To scroll up and down using the TouchPad vertical scroll zone slide your finger up or down over the lines NOTE If you are using the TouchPad to move the pointer you must lift your finger off the TouchPad befor...

Page 32: ...Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse 26 Chapter 5 Keyboard and pointing devices ...

Page 33: ...attery release latches 2 automatically lock the battery into place To remove the battery CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer through Windows before removing the battery 1 Slide the battery release latches 1 to release the battery Inser...

Page 34: ...2 Remove the battery from the computer 2 28 Chapter 6 Maintenance ...

Page 35: ...stem Removing the hard drive 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery from the computer NOTE For more information refer to the previous section Inserting or removing the battery on page 27 6 Remove the vanity cover a Slide ...

Page 36: ...b 2 to the left until the hard drive snaps into place 3 Replace the 4 hard drive screws 3 4 Replace the vanity cover a With the battery bay toward you position the vanity cover at a 45 degree angle from the surface of the computer so that the tabs on the underside of the panel align with the matching slots on the computer 1 30 Chapter 6 Maintenance ...

Page 37: ... can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object To add or replace a memory module CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in Standby or in Hibernation I...

Page 38: ...Pull away the vanity cover 2 7 Loosen the 2 memory bracket screws 1 8 Remove the memory bracket 2 9 If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up 32 Chapter 6 Maintenance ...

Page 39: ...e memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both th...

Page 40: ...rews 2 13 Replace the vanity cover a With the battery bay toward you position the vanity cover at a 45 degree angle from the surface of the computer so that the tabs on the underside of the panel align with the matching slots on the computer 1 34 Chapter 6 Maintenance ...

Page 41: ...ssure to both the left and right edges of the panel until it snaps into place 14 Replace the battery 15 Turn the computer right side up and then reconnect external power and external devices 16 Turn on the computer Adding or replacing memory modules 35 ...

Page 42: ...tened antistatic wipes or an antistatic screen cleaner Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen To avoid this clean the TouchPad with a damp cloth and wash your hands frequently when using the computer WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to c...

Page 43: ... computer to access the Disaster Recovery utility Therefore HP recommends that you download the Disaster Recovery utility SoftPaq and then extract it to a USB flash drive as soon as possible after software setup For details refer to Downloading and extracting the Disaster Recovery utility later in this chapter Note the following guidelines Store personal files in the My Documents folder and back u...

Page 44: ... case of system failure or instability the computer provides the following ways to recover your files BackOnTrack Disaster Recovery utility You can use Disaster Recovery to recover your hard drive image including your files programs and operating system after a hard drive failure BackOnTrack Instant Restore utility You can use Instant Restore to quickly restore your computer to a working state if ...

Page 45: ...omplete Restoring your hard drive image To restore your hard drive image using Disaster Recovery follow these steps 1 Connect the external hard drive containing the Disaster Recovery Set to your computer 2 Connect the bootable USB flash drive containing the extracted Disaster Recovery utility to a USB port on your computer 3 Change the boot device order by turning on or restarting the computer and...

Page 46: ...restore state When the restore process is complete the computer restarts and a notification message is displayed Using the Instant Restore utility when the operating system is not functioning To recover information when the operating system is not functioning follow these steps 1 Restart the computer NOTE If the operating system has stopped responding and the computer screen is blue restart the co...

Page 47: ...ry us en wwcontact_us html Here you can Chat online with an HP technician NOTE When technical support chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone numbers Locate an HP service center Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or ...

Page 48: ... information about the computer including the following Information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use An optional device may be a wireless local area network WLAN device a wireless wide area network WWAN device or an optional Bluetooth device If your computer model includes one or more wirel...

Page 49: ...er source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input power Rating Operating voltage 19 V dc 1 58 A 30W Operating current 1 58 A NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NO...

Page 50: ...ric U S Temperature Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 44 Chapter 9 Specifications ...

Page 51: ...ntifying 8 Disaster Recovery utility 38 drive light 9 E esc key identifying 6 external monitor port 9 F fn key identifying 6 H hard drive installing 30 removing 29 headphone audio out jack 9 I input power 43 Instant Restore utility 39 integrated webcam light identifying 10 internal microphones identifying 10 Internet connection setup 18 ISP using 19 J jacks audio in microphone 9 audio out headphon...

Page 52: ...work jack identifying 8 Roxio BackOnTrack 37 S security cable slot identifying 8 serial number label 41 serial number computer 41 setup of WLAN 18 slots Digital Media 8 security cable 8 speaker identifying 7 system recovery 38 T TouchPad buttons 4 using 25 TouchPad zone identifying 4 U USB ports identifying 8 9 V vents identifying 7 9 W webcam light identifying 10 webcam identifying 10 Windows app...

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