Service and Support
HP Technology Services
HP Technology Services offers you consultants and support experts to solve your most complex
infrastructure problems. We help keep your business running, boost availability and avoid downtime.
Protect your business beyond warranty with HP Care Pack Services
When you buy HP Options, it's also a good time to think about what level of service you may need.
HP Care Pack services provide total care and support expertise with committed response choices
designed to meet your IT and business need.
Recommended Services
Recommended HP Care Pack Services for optimal satisfaction with your HP product
3-Year HP 24x7 4 hour Response, Hardware Support Onsite Service
Provides you with rapid remote support and if required an HP authorized representative who will arrive on
site any time and day of the year to begin hardware maintenance service within 4 hours of the service
request being logged.
http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EEE
HP ProLiant Server Hardware Installation
Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner.
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN
Related Services
Related HP Care Pack Services to enhance your HP product experience
3-Year HP 6 hour Hardware Support Onsite Call-to-Repair Service
Provides an IT manager with a team of support specialists who will quickly begin troubleshooting the
system to help return the hardware to operating condition within 6 hours of the initial service request to
the HP Global Solution Center.
http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EN.pdf
HP Proactive Select Service
Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy
Proactive Select Service Credits when you purchase your hardware and then use the credits over the next
12 months.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA2-3842ENN
Insight Remote Support
Delivers secure remote monitoring and support for HP servers and storage, 24x7 at no additional cost.
Available as part of HP Warranty, Care Pack and Service Contract offers.
QuickSpecs
HP 10GbE Pass-Thru Module
Service and Support
DA - 13508 North America — Version 8 — August 17, 2012
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