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The Helix is an app-enabled hoverboard compatible with Apple iOS 

and Android devices. Download the free Hover-1 app to change 

your Helix’s LED lighting colors and even sync the color changes to 

music. You can also set your riding difficulty to beginner, 

intermediate, or expert to limit your top speed and the hoverboard’s 

sensitivity to your movement.

Open your smartphone’s camera app and hold the camera over 

the QR code below to download the Hover-1 app. You can also 

download it through your device’s app store. Search for “Hover-1 

Hoverboards”.

SMART PHONE APP

For iOS

For Android

Summary of Contents for H1-HELX

Page 1: ...E L E C T R I C H O V E R B O A R D OPERATION MANUAL H1 HELX HELIX ...

Page 2: ...wear a properly fitted helmet that complies with CPSC or CE safety standards when you ride your hoverboard Correct Fit Make sure your helmet covers your forehead Incorrect Fit Forehead is exposed and vulnerable to serious injury ...

Page 3: ... learn how to ride the Helix safely You can learn how to ride the Helix by reading the operation manual and watching videos Hover 1 can not be held liable for damage or injury caused by failure to understand and or failure to follow the warnings and instructions in this manual ATTENTION 1 Use only the supplied charger from Hover 1 with this hoverboard 2 The operating temperature range of the Helix...

Page 4: ...other liquids to prevent electric shock explosion and or injury to yourself and damage to the Helix Do not use the Helix if it has been dropped or damaged in any way Repairs to electrical equipment should only be performed by the manufacturer Improper repairs void the warranty and may place the user at serious risk Do not puncture or harm the exterior surface of the product in any way Keep the Hel...

Page 5: ...tand and perform all of the safety instructions and assume the hazards inherent in operation should not use the Helix In this manual the above symbol with the word NOTE indicates instructions or relevant facts the user should understand prior to using the device In this manual the above symbol with the word CAUTION indicates a hazardous situation which if not avoided can cause minor or moderate in...

Page 6: ...ontents of this manual may lead to damage to your hoverboard or bodily injury PACKAGE CONTENTS Hover 1 Helix Hoverboard Charger Charging Cable Operation Manual FEATURES PARTS 1 Left Fender 7 Charge Port 2 Left Foot Mat 8 Protective Chassis Casing 3 Battery Indicator 9 Right Fender 4 Right Foot Mat 10 Right Tire 5 Left Tire 6 Power Button 1 9 5 10 6 7 2 3 4 8 4 INTRODUCTION ...

Page 7: ...entrifugal force during turns especially when entering a turn at higher speeds Model H1 HELX Net Weight 13 77 lbs 6 25 kg Max Supported Weight 160 lbs 72 6 kg Min Supported Weight 44 lbs 20 kg Motor 400W dual 200W motors Max Speed Up to 7mph 11 2 km h Max Range Up to 3 miles 4 8 km Max Incline Angle 10 Min Turning Radius 0 Charge Time Up to 6 hours Battery Type Lithium ion Battery Voltage 36V Batt...

Page 8: ...hoverboard The hoverboard may vibrate or spin in one direction if weight and pressure are applied to only one foot mat BATTERY INDICATOR The display board is located in the middle of the Helix A green LED Light indicates the hoverboard is fully charged A red flashing LED light and beeping indicates low battery A yellow flashing LED light indicates the hoverboard is charging When the LED light turn...

Page 9: ... two minutes the hoverboard speaker will automatically return to standby mode 8 If pairing is unsuccessful turn off the hoverboard first and try again following the previous steps 9 If your smartphone is out of range or the battery is low on your hoverboard the speaker may disconnect from your device and the speaker will say disconnected To reconnect follow the previous steps or recharge your hove...

Page 10: ...ges to music You can also set your riding difficulty to beginner intermediate or expert to limit your top speed and the hoverboard s sensitivity to your movement Open your smartphone s camera app and hold the camera over the QR code below to download the Hover 1 app You can also download it through your device s app store Search for Hover 1 Hoverboards SMART PHONE APP For iOS For Android ...

Page 11: ...me you ride If a part of the hoverboard does not function correctly please contact our Customer Support Center Ensure the battery is fully charged before riding your hoverboard Please wear all appropriate safety and protective gear before operating your hoverboard Make sure to wear comfortable clothes and flat closed toe shoes when operating your hoverboard BEFORE RIDING WARNING Any Helix that doe...

Page 12: ...c laws Obey red and green lights one way streets stop signs pedestrian crosswalks etc Ride with traffic not against it Ride defensively expect the unexpected Give pedestrians the right of way Do not ride too close to pedestrians and alert them if you intend to pass them from behind Slow down at all street intersections and look to the left and right before crossing Your hoverboard is not equipped ...

Page 13: ...Helix while under the influence of drugs or alcohol Do not operate the Helix when you are restless or sleepy Do not ride your Helix off of curbs ramps or in a manner similar to a skateboard Do not attempt to operate in a skate park or empty pool Misuse of your Helix voids the manufacturer warranty and may lead to injury or damage Do not continuously spin in place it will cause dizziness and increa...

Page 14: ...th extreme caution when indoors especially around people property and narrow spaces Do not operate the Helix while talking texting or looking at your phone Do not ride your Helix where it is not permitted Do not ride your Helix near motor vehicles or on public roads Do not travel up or down steep hills The Helix is intended for use by a single individual DO NOT attempt to operate the Helix with tw...

Page 15: ... accidents Do not operate near swimming pools or other bodies of water WARNING When a hoverboard and a kart attachment sold separately are being used together it is NOT ADVISABLE to ride the combo uphill If you attemp to ride on a steep incline above 5 10 a safety mechanism built into the hoverboard will activate which will shut down your hoverboard automatically If this happens dismount your hove...

Page 16: ... otherwise the Helix may begin to move or vibrate making it difficult to step on evenly with your other foot When you are ready shift your weight to the foot already placed on the Helix and step on with your second foot quickly and evenly Find your center of gravity If your weight is distributed correctly on the foot mats and your center of gravity is level you should be able to stand on your Heli...

Page 17: ... direction you move and your speed Stand straight up to come to a complete stop As shown in the diagram below tilt your center of gravity in the direction you wish to move To turn focus on the direction you wish to turn and stay relaxed Apply pressure on your right foot to turn right and apply pressure on your left foot to turn left As you get comfortable on the Helix you will notice it becomes ea...

Page 18: ... the diagram below SPEED AND WEIGHT LIMITATIONS Speed and weight limits are set for your own safety Please abide by the limits listed here in the manual Maximum Speed 7 mph Maximum Weight 160 lbs Minimum Weight 44 lbs WARNING Make sure to lift your feet completely off the foot mat to clear the hoverboard when stepping back to dismount Failure to do so may send the hoverboard into a tailspin Try st...

Page 19: ...tended periods of time frequent starts and stops and idling will decrease overall operating range If your Helix is unbalanced vibrating or not turning properly you can follow the steps below to calibrate it First place the Helix on flat ground or the floor The foot mats should be even with each other and not tilted forward or backward Make sure the charger is not plugged in and the hoverboard is t...

Page 20: ...nitiates to tilt due to excess speed The hoverboard is overheating or the motor temperature is too high The Helix has been rocking back and forth for over 30 seconds If the system enters protection mode the alarm indicator will light up and the hoverboard will vibrate This typically occurs when the battery is about to run out of power If the platform is tilted forward or backward more than 10 degr...

Page 21: ... the charging indicator light on the charger should change to red indicating that your device is now being charged When the red light on your charger turns to green then your hoverboard is fully charged A full charge may take up to 6 hours While charging you will see a red light If you charge the hoverboard while it is powered on you will see a yellow flashing light on the hoverboard that indicate...

Page 22: ...rette lighter Do not place the Helix near a fire or leave it out in direct sunlight Heating the Helix can break or ignite the battery inside the device Do not continue charging the battery if it does not recharge within the specified charging time Doing so may cause the battery to become hot rupture or ignite To preserve natural resources please recycle or dispose of batteries properly This produc...

Page 23: ...attery The battery contains dangerous substances Do not open the battery or insert anything into the battery Do not attempt to charge the Helix if the battery has discharge or emits any substances In that case immediately distance yourself from the battery in case of fire or explosion WARNING SEEK IMMEDIATE MEDICAL ASSISTANCE IF YOU ARE EXPOSED TO ANY SUBSTANCE THAT IS EMITTED FROM THE BATTERY ...

Page 24: ...e as it may explode or combust Do not let the Helix come into contact with sharp objects as this will cause scratches and damage Do not allow the Helix to fall from high places as doing so may damage the internal circuitry Do not attempt to disassemble the Helix Use only the charger provided by Hover 1 CARE MAINTENANCE WARNING Avoid using water or other liquids for cleaning If water or other liqui...

Page 25: ...protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interferenc...

Page 26: ... RideHover1 RideHover1 Hover1Rideables www Hover 1 com ...

Page 27: ...24 For warranty information please visit us at www hover 1 com WARRANTY Affix Serial Number Label Here Manufacturer DGL Group Ltd 2045 Lincoln Highway Edison NJ 08817 TEL 732 692 5000 ...

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