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Elegant Lighting Warranty
The finish and frame of your new chandelier or fixture
are warranted for a period of two(2)years from the date
of purchase. Our company will at its option,repair or
replace any frame that has a defect in the material or
workmanship during the warranty period. All crystals
are guaranteed for their original quality during the
life of the chandelier. Breakage is not covered by this
warranty.
To make a claim under this warranty,contact our
customer service department at the address and phone
number shown below. A written return authorization
form will be sent to you with specific instructions.
CUSTOMER SERVICE DEPARTMENT
500-550 E.Erie Avenue
Philadelphia,PA 19134
Tel:215-423-8880
Fax:215-423-8882
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Returns and Conditions of Warranty
Returns must be pre-authorized by contacting our
customer service department at the address on the reverse
side. Returns will only be accepted with a written return
merchandise authorization and return shipping charges
pre-paid. We reserved the right to inspect all returned
merchandise to fully determine the nature of any defect.
This guarantee shall not apply to any product that has
been changed,altered or otherwise modified,nor shall it
apply to any product that has
been repaired or altered by anyone other than a
pre-authorized facility. We will not be responsible for
any breakage or damages incurred during transit,nor for
crystal parts or metal frame part that have been
subject to misuse,negligence,accident or inappropriate
handling. Also,we will not be held responsible for
damage incurred during improper installation or wiring by
others,nor for damages resulting from a failure to
follow the recommended maintenance or installation
procedures. This guarantee is issued in lieu of any and
all other guaranteed or warranty,whether written or
implied and any and all other obligations or liabilities.
Further,we neither authorize nor permit any other person
or firm to assume for us,any liability in connection
with the sale of our products.