There is
no sound
The battery in the
speaker is dead
Recharge
Phone not connected.
Read the "speaker
actions" section to
connect speakers
Volume is too low.
Volume up your
product
Can’t connect
with the
product.
Can’t pair
Check your Bluetooth
device if support
A2DP profile
Sound source off
Open the sound
source/
The Bluetooth is off
Open the Bluetooth in
your device
Bluetooth is
incompatible
Use different play
device
Poor quality/
interrupt
The device exceeds the
range
10m in free space.
Notice, all the information above only for your reference.