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Product Guarantee and
Repair Information
Guarantee
12 Months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee,
which covers the cost of breakdown repairs for twelve months
from the date of purchase.
This gives you the reassurance that if, within that time, your
appliance is proven to be defective because of either
workmanship or materials, we will, at our discretion, either repair
or replace the appliance at no cost to you:
This guarantee is subject to the following conditions:
- The appliance has been installed and operated correctly and in
accordance with our operating and maintenance instructions.
- The appliance is used only on the electricity or gas supply printed
on the rating plate.
- The appliance has been used for normal domestic purposes only.
- The appliance has not been altered, serviced, maintained,
dismantled, or otherwise interfered with by any person not
authorised by us.
- Any repair work must be undertaken by us or our appointed
agent.
- Any parts removed during repair work or any appliance that is
replaced become our property.
- The appliance is used in the United Kingdom or Republic of
Ireland.
The guarantee does not cover:
- Damage resulting from transportation, improper use, neglect or
interference or as a result of improper installation.
- Replacement of any consumable item or accessory. These
include but are not limited to: plugs, cables, batteries, light
bulbs, fluorescent tubes and starters, covers and filters.
- Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS
BEEN USED IN COMMERCIAL OR NON-DOMESTIC PREMISES.
- model
- serial number
Recycling and Disposal Information
As part of Hotpoint’s continued commitment to helping the
environment, Hotpoint reserves the right to use quality, recycled
components to keep down customer costs and minimise material
wastage.
Please dispose of packaging and old appliances carefully. To
minimise the risk of injury to children, remove the door, plug, and
cut the mains cable off flush with the appliance. Dispose of these
parts separately to ensure that the appliance can no longer be
plugged into mains socket, and the door cannot be locked shut.
Repairs and After Sales
For product help and advice, repairs, spare parts or accessories,
we’re here to help.
For local repair engineers -
03448 111 606
ROI -
0818 313 413
UK standard local rate applies
ROI local Irish rate applies
For Parts and Accessories visit:
parts.hotpoint.co.uk/shop
Please remember to register your appliance at
www.hotpointservice.co.uk
to activate your 10 year parts
guarantee.
Please note, our advisors will require the following information:
model number, serial number
