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Troubleshooting

Your  washing  machine  could  fail  to  work.  Before  contacting  the  Technical  Assistance  Centre

(

see “Assistance”

), make sure that the problem cannot be not solved easily using the following list.

Problem:

The  washing  machine  does  not

switch  on.

The  wash  cycle  does  not  start.

The  washing  machine  does  not

take  in  water  (the  indicator

light  for  the  first  wash  cycle

stage  flashes  rapidly).

The  washing  machine

continuously  takes  in  and

drains  water.

The  washing  machine  does  not

drain  or  spin.

The  washing  machine  vibrates  a

lot  during  the  spin  cycle.

The  washing  machine  leaks.

The  START/PAUSE  indicator  light

(orange)  and  the  function

indicator  lights  flash  rapidly.

There  is  too  much  foam.

Possible  causes  /  Solutions:

•

The appliance is not plugged into the socket fully, or is not making

contact.

•

There is no power in the house.

•

The washing machine door is not closed properly.

•

The ON/OFF button has not been pressed.

•

The START/PAUSE button has not been pressed.

•

The water tap has not been opened.

•

A delayed start has been set 

(

using the Delay Timer, 

see “Personalisation”).

•

The water inlet hose is not connected to the tap.

•

The hose is bent.

•

The water tap has not been opened.

•

There is no water supply in the house.

•

The pressure is too low.

•

The START/PAUSE button has not been pressed.

•

The drain hose is not fitted at a height between 65 and 100 cm from the

floor 

(see  “Installation”)

.

•

The free end of the hose is under water 

(see “Installation”)

.

•

The wall drainage system is not fitted with a breather pipe.

If the problem persists even after these checks, turn off the water tap,

switch the appliance off and contact the Assistance Service. If the

dwelling is on one of the upper floors of a building, there may be problems

relating to water drainage, causing the washing machine to fill with water

and drain continuously. Special anti-draining valves are available in shops

and help to avoid this inconvenience.

•

The wash cycle does not include draining: some wash cycles require the

drain phase to be started manually.

•

The REDUCED CREASES function has been activated: To complete the

wash cycle, press the START/PAUSE button 

(“Personalisation”).

•

The drain hose is bent 

(see “Installation”)

.

•

The drainage duct is clogged.

•

The “Spin Speed” is in   position.

•

The drum was not unlocked correctly during installation 

(see “Installation”)

.

•

The washing machine is not level 

(see “Installation”)

.

•

The washing machine is trapped between cabinets and walls 

(see “Installation”)

.

•

The water inlet hose is not screwed on properly 

(see “Installation”)

.

•

The detergent dispenser drawer is blocked 

(

for cleaning instructions, 

see

“Care and maintenance”)

.

•

The drain hose is not fixed properly 

(see “Installation”

)

.

•

Switch off the machine and unplug it, wait for approximately 1 minute

and then switch it back on again.

If the problem persists, contact the Technical Assistance Service.

•

The detergent is not suitable for machine washing (it should display the

text “for washing machines” or “hand and machine wash”, or the like).

•

Too much detergent was used.

All manuals and user guides at all-guides.com

Summary of Contents for WMF 940 P/G/A/K

Page 1: ...d laundry 10 Detergent dispenser drawer Preparing the laundry Garments requiring special care Load balancing system Precautions and tips 11 General safety Disposal Opening the porthole door manually C...

Page 2: ...transferred or moved make sure the instruction manual accompanies the washing machine to inform the new owner as to its operation and features Read these instructions carefully they contain vital inf...

Page 3: ...ng the appliance Disposing of the plug Ensure that before disposing of the plug itself you make the pins unusable so that it cannot be accidentally inserted into a socket Instructions for connecting c...

Page 4: ...iance When disposing of the appliance please remove the plug by cutting the mains cable as close as possible to the plug body and dispose of it as described above The washing machine should not be ins...

Page 5: ...Pa 10 bar minimum pressure 0 05 MPa 0 5 bar drum capacity 62 litres Spin speed up to 1400 rotations per minute Energy rated programmes according to regulation EN 60456 programme 1 temperature 60 C usi...

Page 6: ...the wash cycle The illuminated indicator light shows which phase is in progress DOOR LOCKED indicator light indicates whether the door may be opened or not see next page START PAUSE button with indica...

Page 7: ...phase of the cycle is currently in progress Function buttons and corresponding indicator lights When a function is selected the corresponding indicator light will illuminate If the selected function...

Page 8: ...whites and resistant colours 60 1400 l l 9 4 2 Cotton 2 heavily soiled whites and delicate colours 40 1400 l l 9 4 3 Coloured Cottons 3 lightly soiled whites and delicate colours 40 1400 l l 9 4 4 Sy...

Page 9: ...e between 1 hour and 24 hours To disable the function press the button until the text is displayed N B Once you have pressed the START PAUSE button the delay time may only be decreased if you wish to...

Page 10: ...educe the amount of bacteria by using a greater quantity of water and optimising the effect of special disinfecting additives added to the detergent At the end of the wash cycle the machine will slowl...

Page 11: ...nce is very heavy Before loading laundry into the washing machine make sure the drum is empty Disposal Disposing of the packaging materials observe local regulations so that the packaging may be re us...

Page 12: ...ely during the wash cycles water pressure is very strong and a cracked hose could easily split open 1 2 Cleaning the pump The washing machine is fitted with a self cleaning pump which does not require...

Page 13: ...ater see Installation The wall drainage system is not fitted with a breather pipe If the problem persists even after these checks turn off the water tap switch the appliance off and contact the Assist...

Page 14: ...or accessory These include but are not limited to plugs cables batteries light bulbs fluorescent tubes and starters covers and filters Replacement of any removable parts made of glass or plastic THIS...

Page 15: ...225 Republic of Ireland 0818 313 413 www hotpointservice co uk Appliance Registration We want to give you additional benefits of Hotpoint ownership To activate your free 5 year parts guarantee you mu...

Page 16: ...GB 195079926 00 07 2009 Xerox Fabriano All manuals and user guides at all guides com a l l g u i d e s c o m...

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