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PROBLEM

GRAYED

(continued}

POSSIBLE CAUSE AND REMEDY

● 

Washer overloaded. Clothes cannot move freely to loosen and remove soil, causing

gray appearance. Follow correct loading procedures for size of load.

 Improper soaking with insufficient detergent. Usually a 30-minute soak is sufficient.

However, when using extended soaks for heavily soiled garments you may need to use
twice the recommended amount of detergent.

 Use of soap in hard water. Switch to a phosphate detergent, or follow six steps at the

bottom of page 18.

● 

Washing too long may result in increased soil deposition. Use shorter wash times for

smaller loads.

● 

Detergent dissolves too slowly. Detergent must be present in the wash solution at the

start of agitation. See page 

. To restore grayed clothes, follow one of these procedures:

1. Put clothes in washer. Fill with HOT water. Check Manufacturer’s Care Labels to

determine if hot water is suitable for garment.

● 

Add a non-precipitating type of water softener such as 

 with 

use 

 times as much as you need for normal water softening.

 Do not use detergent or soap.
 Allow clothes to go through complete cycle.

● 

Repeat, if necessary.

2. If you prefer to use the Soak Setting, see page 8. Use the water softener in place of

soak agent or prewash 

 and allow clothes to soak for about 20 minutes.

● 

Incomplete removal of body soil due to 

 use of insufficient detergent. Check

hem of T-shirt or pillow case. If they are white and center is yellow, it contains body

 Restore whiteness following procedures on “Grayed 

 above.

 Chlorine bleach may yellow some fabrics with resin finishes. Use oxygen bleach

(such as 

 2 brand). Refer to Garment Manufacturer’s Care Instructions. Restore

color using color remover (such as 

 or 

 brands), follow package directions.

● 

Iron or manganese in water may cause overall yellowing or yellow spots.

1. Use extra detergent plus a non-precipitating water softener dissolved in water

before adding clothes. Use non-chlorine bleach.

2. Have a special filter or chemical feeder installed in your home to remove iron and
manganese from water.

3. Run hot water for a few minutes to clean iron residue buildup in lines; drain water
heater occasionally.

4. To 

 

 spread 

 over pan of boiling water and 

lemon juice through stain. To 

remove overall yellow,  use a commercially available

rust scale remover, following package instructions. If porcelain damage can occur, do
not use in the washer; use a plastic container.

(continued 

 

19

Summary of Contents for WLW331OB

Page 1: ...YourWasher Setting the controls p4 Energy saving tips p8 Sorting and loading p9 Choosing detergents pll Stiin removal p16 Use and Care of model WLW331OB Questions Usethe Problem Solver p18 The GE Answ...

Page 2: ...your phone number Consumer Affairs Hotpoint Appliance Park Louisville KY40225 If you received a mWed washer Immediately contact the deale or builder that sold you the washer Save time and money Before...

Page 3: ...use these substances around your washer and or dryer during operation Close supervision is necessary if this appfiance is used by or near children Do not dow children to play inside on or with this a...

Page 4: ...arefully by fabric See the Controls Setting Guide on Select Wash Spin Speed type weight color and amount of pages 6 and 7 soil See instructions on page 9 SelectWash Rinse Load clothes into the wash ba...

Page 5: ...W SOIL HE VY SOIL OFF KNITSI OELl lES Soak Setting Use with most soaking aids to loosen embedded soils and stains I OFF R Normal Speed SPIN SMK SOIL 7 NORmsOll 1 HEAVY SOIL r What Happem intich Settin...

Page 6: ...ates Permanent Press Set at Permanent Press Down filled garments if machine washing is recommended Warm Baby Clothes Sturdy such as Diapers Nightgowns Shirts Pads Sheets Receiving Blankets Coveralls B...

Page 7: ...BE TUMBLE DMED You may prefer to use a mild type detergent Do baby clothes separately Pretreat spots Rinse diapers nightgowns pads and sheets after use Keep diapers in a covered pail of cold water an...

Page 8: ...clean and fresh afier washing you will probably re wash them and that means you ll waste energy Remember to sort your clothes carefilly and load them properly select correct cycles use enough deterge...

Page 9: ...zip zippers snap snaps hooks and buttons Do any necessary mending rips hems tears Check all items for areas of heavy soil or stain Remove stains For STAIN REMOVAL GUIDE SEE PAGE 17 Turn Poly Knits in...

Page 10: ...ou have a full load If you must wash smaller loads save water energy and detergent by adjusting the water level for the size of the load See page 4 Special recommendations for washing permanent press...

Page 11: ...synthetics and fabric blends well Are excellent as concentrates for removing spots Completely dissolve even in cold water Perform well in soft water Disadvantages Are not available in some areas Gener...

Page 12: ...with phosphate M w practic6 may dehy hmtone e to cloth The following recommendations will temporarily delay the effects of limestone on your clothes These are generally good washing practices and will...

Page 13: ...r powdered Place detergent in the filter pan for normal conditions but for best results put it next to the agitator after the clothes have been loaded If your detergent doesn t dissolve well predissol...

Page 14: ...have more than 10 grains you will need to soften your water with either 1 An installed water softener in your home or O to 3 grains per gallon SOFT 2 The use of a packaged water 4 to 10 grains HARD s...

Page 15: ...d contagious disease viruses See under Bleach above WATER SO ENER Non precipitating Follow package directions Suspends hardness minerals in solution keeping such as Calgon brand Add at start of wash c...

Page 16: ...washer The Case of the Invisible Shin Food or cooking oils on your synthetic garments may cause stains which are virtually invisible and which you may not notice as you put your clothes into the washe...

Page 17: ...Coloring Grass Foliage Flowers Mildew Scorch Soak stain in cool water If stain remains bleach according to Stain Removal Hint on opposite page launder Apply undiluted liquid detergent Launder Treat mi...

Page 18: ...ge specifies adding to wash cycle Seepage 15 Pilling usually on polyester cotton blends is caused by normal wear and may look like lint rning clothes inside out may provide some help Static electricit...

Page 19: ...2 If you prefer to use the Soak Setting see page 8 Use the water softener in place of soak agent or prewash detergent and allow clothes to soak for about 20 minutes Incomplete removal of body soil due...

Page 20: ...aped When washing drying or ironing temperatures exceed the temperatures used to shape set shrinkage may occur This cannot be corrected but it can be prevented by washing in cool or warm water drying...

Page 21: ...thes Chemicals such as hair bleach dye permanent wave solutions battery acids and toilet bowl cleaners may cause fabric holes Rinse dl towels and other articles that came in contact with these chemica...

Page 22: ...let should be less than 8 ft above floor WATER LEAKS Make sure hose connections are tight at faucets Make sure end of drain hose is correctly inserted in and secured to drain facility WASHER IS NOISY...

Page 23: ...to prevent parts sticking together If this area appears to be dry apply a light coat of grease or petroleum ielly around the slotted ection of he shaft before replacing the agitator Do not overgrease...

Page 24: ...White or Yellow Pages of your telephone directory for HOTPOINT FACTORY SERVICE GENERAL ELECTRIC HOTPOINT FACTORY SERVICE or HOTPOINT CUSTOMER CARE SERVICE WHAT IS N COVERED Sewicetripstoyour hometo Re...

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