Hotpoint RZA50 Instructions For Installation And Use Manual Download Page 19

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After Sales Service

“No company is better positioned to offer an after sales service on a

Hotpoint appliance than us - the manufacturer”

As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully

inclusive parts and labour guarantee for the first 12 months. In addition to this you also have

the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint

engineer. When the 12 months parts and labour guarantee expires we offer the following after

sales service options:

Repair Service and Information Help Desk

UK: 08709 066066

www.theservicecentre.co.uk

Republic of Ireland: 1850 302 200

Note: Our operators will require the Model number and the Serial number of your appliance

(see USEFUL ADVICE SECTION for rating plate position).

Available 364 days a year with a fast, effective and value for money service. We have the largest

white goods repair service in the UK with over 1200 of our own fully trained engineers. All

repairs include a parts and labour guarantee for 12 months from the date of the repair.

If you require any information or have any questions about your appliance, our operators are on

hand with help and advice.

All this ensures that you will receive the best available after sales service possible.

Extended Warranties

UK: 08709 088 088

www.theservicecentre.co.uk

Republic of Ireland: 1850 502 200

Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two

service cover plans to give you total peace of mind.

●

Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during the

period of cover.

●

Kitchen Cover

- FREE service repairs for all your Hotpoint appliances less than 8

years old.

Genuine Parts and Accessories

UK: 08709 077 077

www.theservicecentre.co.uk

Republic of Ireland: (01) 842 6836

A wide range of genuine parts and accessories are available from our hotline or through

our web site.

Genuine parts and accessories, extended warranties and service repairs are all

available on our web-site at:

www.theservicecentre.co.uk

SER

VICE &

GU
AR
ANTEE

Summary of Contents for RZA50

Page 1: ...tes to allow it to settle If you are freezing fresh food turn ON fast freeze by pressing the switch 24 hours before placing the food inside Place the fresh food inside Read the rest of these instructions to get the best from your appliance and remember to fill in your guarantee registration Keep this Book in a safe place for quick reference STEP 1 STEP 2 STEP 3 STEP 5 STEP 6 After the front feet h...

Page 2: ...ezer for instance for defrosting Do not use any mechanical devices for defrosting other than any which may have been supplied with the freezer as they may cause damage Only use this freezer for storing domestic foodstuffs When installing your freezer Ensure that the mains cable is not trapped underneath or behind the freezer when you install or move it Do not stack any other appliance on top of th...

Page 3: ...nge side can be changed to make it easier to open see Door Reversal in the CLEANING MAINTENANCE section Location Air Circulation Locate your freezer away from sources of heat e g cookers radiators direct sunlight as extreme temperature will affect its performance Allow a minimum 100mm 4 inches between the top of the freezer and the ceiling or the underside of a wall cupboard Providing you follow t...

Page 4: ...ssel ie a bowl see Defrosting in the CLEANING MAINTENANCE section For safe keeping until required the tube can be stored in the floor of the freezer compartment Floor of the freezer compartment Defrost tube in storage position Joining Equal height Hotpoint FUTURE fridges and freezers can be joined together to look like one unit by using a Filler Kit available from Hotpoint Genuine Parts Accessorie...

Page 5: ...ANCE WITH THE FOLLOWING CODE Green Yellow Earth Blue Neutral Brown Live If you change the plug the colour of wires in the mains lead may not correspond with the colour of the markings identifying terminals in the plug You should therefore wire it as shown above Changing the Mains Lead This freezer is fitted with a special mains lead If you need to replace the mains lead due to damage one can be bo...

Page 6: ...sually suitable If you need to adjust the temperature turn the control wheel Clockwise higher number Colder Anti clockwise lower number Warmer 6 You can check the temperature of the freezer compartment by using a Fridge Freezer Thermometer available from Hotpoint Genuine Parts and Accessories Mail Order Hotline see KEY CONTACTS back page WARNING Do not use a mercury filled thermometer as breakage ...

Page 7: ...e freezer motor will run continuously for extra cooling Red High Temperature Warning Light The red temperature warning light will come on when the freezer is first switched on or when the temperature inside the compartment rises above the correct storage temperature Check the TROUBLESHOOTING section before calling for advice The red light may come on for a short period when opening the freezer doo...

Page 8: ... just select fast freeze when loading Once the fresh food is loaded leave fast freeze on for 24 hours to freeze the food as quickly as possible Maximum freezing capacity 16kg in 24 hours Note Don t forget to turn fast freeze off after 24 hours 7 8 Pre Freeze chart when selecting Fast Freeze Load for freezing Pre freeze time Load position 12 to 16kg max 24 hours Directly on the lowest refrigerated ...

Page 9: ...of the interior wall USEFUL ADVICE Frozen Food Storage Capacity 58kg Maximum Freezing Capacity in 24 hours 16kg Maximum Conservation Time from Failure 16 hours Fast Freeze Fast Freeze Sealbreaker Grab Handle The sealbreaker grab handle is designed to move and act upon the door seal to ease door opening for the customer PIVOT ...

Page 10: ...ong term storage means up to 3 months but this can vary so always follow your supplier s recommendations otherwise refer to the pictorial guide on the door liner as shown Place frozen food in the freezer compartment as soon as possible after buying it Making the best use of your Freezer To ensure that your freezer operates as efficiently as possible Follow food packaging best before use by instruc...

Page 11: ...he frozen food storage drawers ensure that they are pushed fully back before closing the door Food can be separated into different storage drawers for easy identification When lifting or removing the large deep drawer it is important to hold the side handles and not the front handle WARNING The freezer drawers can become heavy when fully loaded with food Care must be taken if attempting to lift or...

Page 12: ...rosts 2 Remove the storage drawers 3 Insert the supplied defrost tube into the groove situated in the floor at the front of the freezer Place a container beneath the tube to collect the defrost water 4 As the frost begins to melt use the supplied plastic scraper to remove frost Never use sharp metal tools to remove frost as they may damage your freezer beyond repair 5 Sponge out excess defrost wat...

Page 13: ...tant to ensure that cleaned drawers are thoroughly dried before refitting into the freezer compartment Exterior WARNING Do not use abrasive powder household cleaner or bleach they can damage the exterior of your freezer 1 Use a clean soft cloth wrung out in warm water and washing up liquid to wipe the exterior surface dry thoroughly 2 Use a soft brush or vacuum cleaner to remove dust from undernea...

Page 14: ...e and carefully tilt the door to remove the hinge from the cabinet Lift the door off the bottom hinge 4 Remove the top hinge from the door 5 Remove the spacing washers from the right hand bottom hinge pin 7 Unscrew the fixing screw to remove the right hand hinge cover plate if applicable Remove the door stop washer if fitted to your model 11 if applicable Put the door stop washer in position on th...

Page 15: ...arefully remove the handle from the door WARNING Take care not to dislodge the internal mechanism when removing the handle from the door 19 Unclip the handle snap clip cover using a screwdriver and rotate to reveal the handle fixing screw 23 Rotate and snap clip handle covers back in original position 24 Use the hole plugs removed from the right hand side to fill the holes on the left door stop se...

Page 16: ...rge quantity of food If so the light will go out when the correct temperature has been reached 3 Check door has been closed properly The amber fast freeze indicator light is on The fast freeze button has been left on Remember to turn fast freeze off after 24 hours The freezer door is difficult to open A well sealed freezer door can be difficult to open This is partly due to the difference in tempe...

Page 17: ...an be louder when it first switches on This sound will reduce over the first few months Gases flowing through the pipes can produce gurgling bubbling roaring or humming noises The temperature control can make a clicking noise when it turns the motor on and off Expansion and contraction of parts inside the freezer can produce a cracking noise as they rapidly change temperature TROUBLESHOOTING ...

Page 18: ...d and used correctly in accordance with this instruction booklet Has been used solely for domestic purposes and is located on domestic premises ie not for commercial or trade use Has been properly connected to a suitable electrical supply voltage as stated on the appliance rating plate Has not been subject to misuse accident modified or repaired by anyone other than a Hotpoint service engineers Fo...

Page 19: ... of our own fully trained engineers All repairs include a parts and labour guarantee for 12 months from the date of the repair If you require any information or have any questions about your appliance our operators are on hand with help and advice All this ensures that you will receive the best available after sales service possible Extended Warranties UK 08709 088 088 www theservicecentre co uk R...

Page 20: ...ion Desk UK 08709 066 066 Open 8 to 8 Mon Fri 8 to 6 Sat 10 to 4 Sun Bank Holidays www theservicecentre co uk Republic of Ireland 1850 302 200 Note Our operators will require the following information Model number Serial number See USEFUL ADVICE SECTION for rating plate position Extended Warranties UK 08709 088 088 Open 8 to 8 Mon Sun www theservicecentre co uk Republic of Ireland 1850 502 200 Gen...

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