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HELP US HELP YOU…
Before using your range, read this
guide carefully.
It is intended to help you operate and maintain your
new range properly.
Keep it handy for answers to your questions.
If you don’t understand something or need more help, call:
GE Answer Center
®
800.626.2000
24 hours a day, 7 days a week
How to Remove Packaging Tape.
To assure no damage is done to the finish of the
product, the safest way to remove the adhesive left
from packaging tape on new appliances is an
application of a household liquid dishwashing
detergent, mineral oil or cooking oil. Apply with a
soft cloth and allow to soak. Wipe dry and then apply
an appliance polish to thoroughly clean and protect
the surface.
NOTE: The plastic tape must be removed from the
chrome trim on range parts. It cannot be removed if
it is baked on.
Write down the model and serial numbers.
You’ll find them on a label behind the storage drawer.
These numbers are also on the Consumer Product
Ownership Registration Card that came with your
range. Before sending in this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or service
calls concerning your range.
If you received a damaged range…
Immediately contact the dealer (or builder) that sold
you the range.
Save time and money.
Before you request service…
Check the Problem Solver in the back of this guide.
It lists causes of minor operating problems that you
can correct yourself.
IF YOU NEED SERVICE…
To obtain service, see the Consumer Services page
in the back of this guide.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy with
the service you receive, here are three steps to follow
for further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
Hotpoint
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
