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PROBLEM

POSSIBLE CAUSE AND REMEDY

DETERGENT CUP

Cycle Indicator dial must be in OFF position for cup to latch properly. If you unlatch

WON’T 

the door and open it to dry your dishes, the Cycle Indicator does not advance to OFF

AFTER ADDING

by itself.

DETERGENT

 AND FILMING

Spotting can be caused by all these things:

ON GLASSES AND

FLATWARE

● 

Extremely hard water. (See page 6.)

● 

Low inlet water temperature. (To test, see page 6.)

● 

Overloading the dishwasher.

● 

Improper loading. (See pages 8 and 9.)

● 

Old or damp powder detergent.

● 

Phosphate level in detergent too low. (See page 6.)

● 

Too little detergent. (See page 6.)

Due to varying local water conditions and personal preferences, try several brands

of detergents to find one that gives the best results for you, A liquid 
detergent may help reduce filming.

To remove severe 

 and film from glassware:

1. Remove all metal utensils from the dishwasher.

2. Do not add detergent.

3. Select POTS& PANS cycle.

4. Start the dishwasher and allow to run for 15 to 20 minutes. The dishwasher

will now be in the main wash.

5. Then open the door and pour 2 

cups 

 of white vinegar into the bottom

of the dishwasher.

6. Close the door and allow to complete the 

If vinegar rinse doesn’t work:  Repeat as above, except use 1/4 cup 

 of citric

acid crystals instead of vinegar. (Most drug stores carry citric acid crystals. If yours
doesn’t, 

 

 Factory Service.)

Using a vinegar or citric acid crystal rinse more than twice a month? Consider a home
water softener.

CLOUDINESS ON

If vinegar or citric acid crystal rinse doesn’t work, the cloudiness is 

GLASSWARE

The 

 cannot be removed.

It can be prevented: Use less detergent if you have soft water. Wash glassware in the
shortest cycle that 

 get them clean.

Water temperature entering dishwasher exceeds 

YELLOW OR BROWN

Tea or coffee can stain cups. Remove the stains by hand, using a solution of 1/2 cup

FILM

bleach and 3 cups warm water.

An overall yellow or brown film on dishes or glassware can be caused by iron deposits

in water. 

A special filter in the water supply line is the only way to correct this

problem. Your water softener company can 

 you about the filter.

Yellow film on sterling silver results when you wash copper utensils in the same load.
Silver polish will usually remove this stain.

13

Summary of Contents for HDA797K

Page 1: ...Front Panel Color Change 11 Loading 8 9 Model and Serial Numbers 2 Operating Guide 4 5 Cycle Selection 5 Drying Options 4 Soil Level 7 Plate Warmer 5 Problem Solver 12 14 Repair Service 15 Rinse Agent...

Page 2: ...asher If you received a damaged dishwasher Immediately contact the dealer or builder that sold you the dishwasher Save time and money Before you cdl for service Ene y saving ps The power consumption o...

Page 3: ...ad sharp knives with the handles up to reduce the risk of cut type injuries DO not touch the heating element during or immediately atir use Do not operate your dishwasher udess all enclosure panels ar...

Page 4: ...tural drying time Use of this option reduces the electrical energy used by this model approximately 10 for the NORMAL WASH cycle STEP 4 Select the cycle and start the dishwasher If your dishwasher dra...

Page 5: ...n pre rinsed before loading Also for washing very lightly soiled dishes with soils that have not dried on WNSE HOLD For rinsing partial loads which will be washed later Select DRYING HEAT OFF drying o...

Page 6: ...ter spotting and makes drying faster too For best dishwashing performance use of a rinse agent such as JET DRY brand is recommended Rinse agents come in either liquid or solid form Your dishwasher use...

Page 7: ...SH cycle Remember to use your RINSE HOLD cycle for small holding loads Note The foods mentioned above are for examples only Other foods not mentioned may also need to be removed from your dishes You m...

Page 8: ...block it or load tall things next to it Also be careful not to let portions of items such as knives skewers or pot handles extend through the bottom rack or the silverware basket How to load the PMCK...

Page 9: ...hield the soiled surface inside from the water Put flatware in the removable silverware basket with handles up to protect your hands Mix knives forks and spoons so they don t nest together Distribute...

Page 10: ...or acid foods can stain if left on Sterling Silver YES Don t put in same silverware Rinse if not washing immediately Salty or acid foods can and Silver basket with stainless steel stain if left on Dr...

Page 11: ...ouring pads and harsh cleaners can mar the finish How to prepare your dishwasher for winter storage If the dishwasher is to be left unused in an unheated location during the winter months have a servi...

Page 12: ...btain the benefits of a complete cycle be careful that you do not turn the dial any further than necessary to start the dishwasher Water pressure may be temporarily low Turn on a faucet Is water comin...

Page 13: ...open the door and pour 2 cups 500ml of white vinegar into the bottom of the dishwasher 6 Close the door and allow to complete the cycle If vinegar rinse doesn t work Repeat as above except use 1 4 cup...

Page 14: ...s water you may have a drain problem Clean the air gap OUT OF THE TUB if you have one Seepage 11 Check the kitchen sink Is it draining well You may need a plumber If dishwasher drains into disposer ru...

Page 15: ...further help FIRST contact the people who serviced your appliance Explain why you are not pleased In most cases this will solve the problem NEXT if you are still not pleased write all the details incl...

Page 16: ...re material If you then have any questions about operating the product please contact your dealer or our Consumer Affairs office at the address below or call toll free GE Answer Center 800 626 2000 co...

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