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Troubleshooting

IS THE FREEZER WORKING AS YOU
WANT?

Have you read through the
instruction book ?
If you still have a problem, before
calling our service organisation see if
any of the tips below help.

The freezer will not work
1. Check plug is firmly positioned in the 

socket outlet and the power supply is
switched on.

2. Check power supply with another 

appliance.

3. Check fuse/circuit breaker.
4. Check the door is closed properly.

The freezer is making a lot of noise 
1. Check that the rear pipe work is clear 

of the wall, skirting board and other 
obstacles.

2. Check that all four feet/wheels are 

firmly in contact with the floor and 
the freezer is level.

3. See ‘OPERATING SOUNDS’ overleaf.

The freezer is too warm
1. Turn the control wheel to a higher 

number. See CONTROLS section.

2. If the freezer is close to a heat source,

move it to another location.

3. Check that there is enough 

ventilation around the freezer.

4. Check door has been closed properly.

The freezer is too cold
Turn the control wheel to a lower
number. See CONTROLS section.

The front of the cabinet feels warm
You may notice the cabinet front is
sometimes warm, this is normal and part
of the refrigerant circulating system
designed to help prevent condensation
on the door seal.

The red warning light will not go out
1. Has the freezer just been installed.? 

If so, this is normal and the light will 
go out when the correct temperature 
has been reached.

2. Has the freezer just been loaded with 

a large quantity of food?  If so, the 
light will go out when the correct 
temperature has been reached.

3. Check door has been closed properly.

The amber light is on
Fast freeze is selected. Remember to turn
fast freeze off after 24 hours from the
introduction of fresh food to be frozen.
However, if you forget, it will
automatically cancel after 48 hours.

The freezer door is difficult to open
A well sealed freezer door can be difficult
to open. This is partly due to the
difference in temperature between the
room and internal freezer compartment.
If you have just closed the freezer door, it
maybe particularly difficult to open again
immediately. Wait 5 minutes for the
internal and external pressure to equalise
and try again.

There has been a power failure

WARNING: Do not open the freezer
door.

If power failure lasts longer than the
maximum conservation time (see
USEFUL ADVICE section), food should
either be cooked and eaten with 24
hours or cooked and refrozen.

If there is still a problem contact
Hotpoint Service (see KEY CONTACTS
back cover).

15

TR
OUBLESHOO

TING

Summary of Contents for FZA34

Page 1: ...rear Before plugging in and switching on leave the freezer in its final location for at least 15 minutes to allow it to settle If you are freezing fresh food turn on fast freeze by pressing the switc...

Page 2: ...zer for instance for defrosting Do not use any mechanical devices for defrosting other than any which may have been supplied with the freezer as they may cause damage Only use this freezer for storing...

Page 3: ...sounds caused by vibration 3 Minimum space required to open door The freezer needs a space of 600mm 24 inches in front to allow the door to open When positioning the freezer next to a unit a gap of 3...

Page 4: ...on leave the freezer standing in its final location for at least 15 minutes to allow it to settle Fitting a Freezer under a Work Top To minimise running costs Hotpoint recommend fitting a vent to the...

Page 5: ...NCE WITH THE FOLLOWING CODE Green Yellow Earth Blue Neutral Brown Live If you change the plug the colour of wires in the mains lead may not correspond with the colour of the markings identifying termi...

Page 6: ...o adjust the temperature turn the control wheel using a coin to avoid damage Clockwise higher number Colder Anti clockwise lower number Warmer 6 You can check the temperature of the freezer compartmen...

Page 7: ...er motor will run continuously for extra cooling Red High Temperature Warning Light The red temperature warning light will come on when the freezer is first switched on or when the temperature inside...

Page 8: ...freeze when loading Once the fresh food is loaded leave fast freeze on for 24 hours to freeze the food as quickly as possible Maximum freezing capacity in 24 hours 8kg Note Don t forget to turn fast f...

Page 9: ...ts the appliance Model Number and Serial Number can be found near the bottom of the interior wall Frozen Food Storage Capacity 25kg Maximum Freezing Capacity in 24 hours 8kg Maximum Conservation Time...

Page 10: ...nnecessarily or for longer than needed Allow hot or warm food to cool down in covered containers before placing in the freezer as placing hot food inside reduces efficiency Prepare fresh foods for fre...

Page 11: ...izzy drinks must not be stored in freezer as they may burst Lollipops and water ices should not be given to children directly from the freezer the low temperature may cause freezer burns Store ice cre...

Page 12: ...g or removing the large deep drawer it is important to hold the side handles and not the front handle WARNING The freezer drawers can become heavy when fully loaded with food Care must be taken if att...

Page 13: ...eaned drawers are thoroughly dried before refitting into the freezer compartment Exterior WARNING Do not use abrasive powder household cleaner or bleach they can damage the exterior of your freezer 1...

Page 14: ...s not run away from you when the wheels touch the floor 6 Unscrew the foot plate and hinge bracket fitted to the bottom right hand side of the appliance Unscrew the foot and footplate fitted to the bo...

Page 15: ...gerant circulating system designed to help prevent condensation on the door seal The red warning light will not go out 1 Has the freezer just been installed If so this is normal and the light will go...

Page 16: ...it first switches on This sound will reduce over the first few months Gases flowing through the pipes can produce gurgling bubbling roaring or humming noises Expansion and contraction of parts inside...

Page 17: ...Notes 17...

Page 18: ...t or interference or as a result of improper installation Replacement of any consumable item or accessory These include but are not limited to plugs cables batteries light bulbs fluorescent tubes and...

Page 19: ...roughout its life UK 08448 225 225 Republic of Ireland 0818 313 413 www hotpointservice co uk Appliance Registration We want to give you additional benefits of Hotpoint ownership To activate your free...

Page 20: ...PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24 195051335 02 09 2014 20...

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