background image

19

After Sales Service

“No company is better positioned to offer an after sales service on a

Hotpoint appliance than us - the manufacturer”

As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully

inclusive parts and labour guarantee for the first 12 months. In addition to this you also have

the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint 

engineer. When the 12 months parts and labour guarantee expires we offer the following after

sales service options:

Repair Service and Information Help Desk

UK: 08709 066 066

www.hotpointservice.co.uk

Republic of Ireland: 1850 302 200

Note: Our operators will require the Model number and the Serial number of your appliance

(see USEFUL ADVICE SECTION for rating plate position).

Available 364 days a year with a fast, effective and value for money service. We have the largest

white goods repair service in the UK with over 1100 of our own fully trained engineers. All

repairs include a parts and labour guarantee for 12 months from the date of the repair.

If you require any information or have any questions about your appliance, our operators are on

hand with help and advice.

All this ensures that you will receive the best available after sales service possible.

Extended Warranties

UK: 08709 088 088

www.hotpointservice.co.uk

Republic of Ireland: 1850 502 200

Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two

service cover plans to give you total peace of mind.

Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during the

period of cover.

Kitchen Cover   

- FREE service repairs for all your Hotpoint appliances less than 8 

years old.

Genuine Parts and Accessories

UK: 08709 077 077

www.hotpointservice.co.uk

Republic of Ireland: (01) 842 6836

A wide range of genuine parts and accessories are available from our hotline or through

our web site.

Genuine parts and accessories, extended warranties and service repairs are all 

available on our web-site at:

www.hotpointservice.co.uk

SER

VICE  &

GU
AR
ANTEE

Summary of Contents for FZA31

Page 1: ...efore plugging in and switching on leave the freezer in its final location for at least 15 minutes to allow it to settle If you are freezing fresh food turn on fast freeze by pressing the switch 24 ho...

Page 2: ...zer for instance for defrosting Do not use any mechanical devices for defrosting other than any which may have been supplied with the freezer as they may cause damage Only use this freezer for storing...

Page 3: ...sounds caused by vibration 3 Minimum space required to open door The freezer needs a space of 600mm 24 inches in front to allow the door to open When positioning the freezer next to a unit a gap of 3...

Page 4: ...on leave the freezer standing in its final location for at least 15 minutes to allow it to settle Fitting a Freezer under a Work Top To minimise running costs Hotpoint recommend fitting a vent to the...

Page 5: ...NCE WITH THE FOLLOWING CODE Green Yellow Earth Blue Neutral Brown Live If you change the plug the colour of wires in the mains lead may not correspond with the colour of the markings identifying termi...

Page 6: ...o adjust the temperature turn the control wheel using a coin to avoid damage Clockwise higher number Colder Anti clockwise lower number Warmer 6 You can check the temperature of the freezer compartmen...

Page 7: ...er motor will run continuously for extra cooling Red High Temperature Warning Light The red temperature warning light will come on when the freezer is first switched on or when the temperature inside...

Page 8: ...freeze when loading Once the fresh food is loaded leave fast freeze on for 24 hours to freeze the food as quickly as possible Maximum freezing capacity in 24 hours 8kg Note Don t forget to turn fast f...

Page 9: ...ts the appliance Model Number and Serial Number can be found near the bottom of the interior wall Frozen Food Storage Capacity 25kg Maximum Freezing Capacity in 24 hours 8kg Maximum Conservation Time...

Page 10: ...nnecessarily or for longer than needed Allow hot or warm food to cool down in covered containers before placing in the freezer as placing hot food inside reduces efficiency Prepare fresh foods for fre...

Page 11: ...izzy drinks must not be stored in freezer as they may burst Lollipops and water ices should not be given to children directly from the freezer the low temperature may cause freezer burns Store ice cre...

Page 12: ...g or removing the large deep drawer it is important to hold the side handles and not the front handle WARNING The freezer drawers can become heavy when fully loaded with food Care must be taken if att...

Page 13: ...eaned drawers are thoroughly dried before refitting into the freezer compartment Exterior WARNING Do not use abrasive powder household cleaner or bleach they can damage the exterior of your freezer 1...

Page 14: ...s not run away from you when the wheels touch the floor 6 Unscrew the foot plate and hinge bracket fitted to the bottom right hand side of the appliance Unscrew the foot and footplate fitted to the bo...

Page 15: ...gerant circulating system designed to help prevent condensation on the door seal The red warning light will not go out 1 Has the freezer just been installed If so this is normal and the light will go...

Page 16: ...it first switches on This sound will reduce over the first few months Gases flowing through the pipes can produce gurgling bubbling roaring or humming noises Expansion and contraction of parts inside...

Page 17: ...Notes 17...

Page 18: ...r appliance Has been installed and used correctly in accordance with this instruction booklet Has been used solely for domestic purposes and is located on domestic premises ie not for commercial or tr...

Page 19: ...100 of our own fully trained engineers All repairs include a parts and labour guarantee for 12 months from the date of the repair If you require any information or have any questions about your applia...

Page 20: ...iday 8am to 7 30pm Saturday 8 30am to 5 30pm Sunday 9 30am to 3 30pm www hotpointservice co uk Republic of Ireland 1850 302 200 Note Our operators will require the following information Model number S...

Reviews: