12
GB
Troubleshooting
If your machine seems not to be working, go through the following troubleshooting suggestions before you call your
Service Centre (
see Service
).
The machine won’t start?
The wash cycle won’t
start?
The machine fails to fill
with water?
The machine does not
drain or spin?
The machine makes a
noise or vibrates too much
during the spin cycle?
The machine leaks?
●
Check the appliance is fully plugged into the socket and switched on.
●
Is the socket ok? Try another appliance in the socket to check.
●
Is the fuse in the plug ok? If not, replace it (
see Care and Maintenance
).
●
There has been a power failure.
●
The appliance door is not shut properly.
●
The ON/OFF Pause button has not been pressed.
●
The START/CANCEL button has not been pressed.
●
The cold water supply tap is not turned on - the ‘tap’ icon flashes and ‘H20’
is displayed.
●
Have you selected Time Delay? (
see Programmes and Option Modifiers
).
●
Is Child Lock activated? (
see Programmes and Option Modifiers
).
●
The START/CANCEL button has not been pressed.
●
Is a ‘tap’ icon flashing and ‘H20’ shown on the display?
This indicates the machine cannot take in water (
see Installation
), check:
-
The cold water inlet hose is connected to the tap.
-
The hose is not kinked.
-
The cold water supply tap is turned on.
-
There is not a water shortage.
-
The water pressure is sufficient.
●
There has been an unbalanced load and the machine could not spin
(
see ‘Automatic Features’, Programmes and Option Modifiers
).
●
Has the drain hose been installed correctly (
see Installation
)?
●
Are the drain hose, standpipe or undersink connections blocked?
●
Has the ‘Rinse Hold’ option been selected? ‘Rinse Hold’ option light will
flash. To complete the paused programme press either the START/CANCEL
button or the ‘Rinse Hold’ button (
see Programmes and Option Modifiers
).
●
Have you used the Variable Spin option button and set the programmes
spin to ‘OFF’ (
see Programmes and Option Modifiers
)?
●
The transit fixings were not removed correctly (
see Installation
).
●
The washing machine is not level (
see Installation
).
●
The washing machine is closed in, between furniture cabinets and the
wall (
see Installation
).
●
Check all loose items, such as coins were removed from the laundry.
●
The cold water inlet hose is not connected correctly (
see Installation
).
●
Is your water pressure within limits (
see Installation
)?
●
The drain hose is not secured properly or is blocked (
see Installation
).
●
The detergent dispenser is obstructed, clean it (
see Care and Maintenance
).
Problem:
Possible causes / Solution:
