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Hot Tub Installation Guide V.2a 

 
 

The Hot Tub Company, 3 Hayhill, Barrow Upon Soar, Loughborough, Leicestershire, LE12 8LD 

 
 

 

Under special circumstances, where there is no clear or easy route, a crane can be used to position 
your hot tub. Please contact us to arrange this service if you think it may be necessary.   Please note 
that the cost of the crane would be charged extra.                                  

        

 
If  access  is  via  a  neighbour

’s

  property,  you  must  seek  permission.  Our  installers  will  not  proceed 

without your assurance that permission has been gained by you.  
 

PLEASE NOTE 

 THE HOT TUB CANNOT BE REMOVED FROM THE CART BEFORE IT IS LOWERED & 

PLACED ON YOUR BASE

 

 

 

 

Smaller hot tubs (under 2m x 2m x 800mm) may be delivered on a castor board.   This enables the hot 
tub to be moved easily over perfectly level and hard ground (eg. level slabs, etc).   

Please specify if this 

is required before delivery

.   However, the ground leading to the hot tub must be very level and hard 

(i.e. slabs, concrete or macadam), as the castors will dig into soft ground and loose stones. 

 
The Base 

Wherever you decide to install your hot tub, it is essential that a solid foundation is provided.   Grass 
is not suitable.  Please note it is the responsibility of the customer to provide a suitable base that is 
flat, level and hard to prevent distortion from occurring. Any structural damage caused by improper 
base or base failure may invalidate 

manufacturer’s warranty.

 

 
An ideal base would be concrete 4 

 6 inches (100 - 150mm) thick (see figure 2 below).   However, 

existing patio slabs and block paving may be utilized but must be flat, level and on a satisfactory sub 
base.  Wooden decking is also a popular base. However, all bases must be able to take the weight of 
the hot tub plus the water and occupants.   No form levelling by means of 

“packers”

 is acceptable.

  

 

 

Figure 2 

 Hot Tub Base 

 

Bases must be prepared in plenty of time prior to delivery, thus allowing time for concrete to fully cure. 

 

Summary of Contents for Cannes

Page 1: ...v2 HOT TUB INSTALLATION GUIDE ...

Page 2: ...ide will increase slightly when on the cart by approximately 6 8 inches 150 200mm Figure 1 The Hot Tub Cart You must ensure you have adequate access for the size of the hot tub you have chosen Please note the dimensions listed in the back of this guide are the total outer dimensions of the hot tub or 5 You must also allow 5mm for packaging Check the widths heights of doorways passages and gates to...

Page 3: ...livery However the ground leading to the hot tub must be very level and hard i e slabs concrete or macadam as the castors will dig into soft ground and loose stones The Base Wherever you decide to install your hot tub it is essential that a solid foundation is provided Grass is not suitable Please note it is the responsibility of the customer to provide a suitable base that is flat level and hard ...

Page 4: ...at the side of the hot tub not underneath The cable must have at least a 4 metre tail from the edge of the hot tub for our installers to connect into the hot tub The connection must be made at the consumer unit as the installers will only connect at the hot tub Electrical Supply For 13 Amp Hot Tubs Plug N Play Plug n play hot tubs will be supplied with a 3m cable complete with a 3 pin plug and an ...

Page 5: ...atment manual will also be supplied with the hot tub Hot Tub Controls The hot tubs all have digital controls and you will be shown how the main controls work by the installers However an operation manual is available for your hot tub for you to be able to set the controls for your own requirements Heat Pump optional If ordered the heat pump will be installed OUTSIDE away from foliage between 1 5m ...

Page 6: ...Hot Tub Installation Guide V 2a The Hot Tub Company 3 Hayhill Barrow Upon Soar Loughborough Leicestershire LE12 8LD 6 Blank Page ...

Page 7: ...312 1830 32 x 920 36 Palma 2300x2300 90 x 90 420 1400 311 1820 32 x 920 x 36 Barcelona 2300 x 2300 90 x 90 420 1390 309 1810 32 x 920 36 Valencia 2300 x 2300 90 x 90 425 1500 333 1925 32 x 920 36 Monterossa 2300 x 2400 91 x 95 475 1605 357 2080 32 x 920 36 Please allow or 5 to stated dimensions IMPORTANT NOTE Please be advised that return visits due to non preparation of base poor access unsuitabl...

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