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8
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6. Trouble Shooting
Problem
Possible Cause
Possible Solution
The compressor
makes a strange noise
Too low voltage
Turn off the Ice Maker.
Ensure the voltage is normal before
restarting.
The Ice Drawer is full
of ice
Remove the ice from the Ice Drawer
Room temperature is
too low
Remove the Ice Drawer. Wait several
minutes before replacing the drawer
and then restart the machine.
Ice Full Indicator is on
The sensor is broken
Please contact Customer Service
There is no water in the
Water Tank
Press the ‘Off’ button. Fill the Water
Tank with potable water. Wait 3
minutes and then press the ‘On,
button
The water pump is full
of air
Open the Drain Cap at the rear and
release a small amount of water.
The sensor is broken
Please contact Customer Service
Low Water Indicator is
on
Water conductivity is
low
Add a small amount of salt to the
water
Unit is not plugged in
properly
Check that the unit is properly
plugged in and the supply switched
on.
The display does not
come on when the unit
is powered up.
The fuse has blown
Replace the fuse
7. Customer Service
If you encounter any problems with your Hostess Ice Maker, please contact the appropriate
Service Department. If the Ice Maker was bought in the UK, please contact:
Hostess Customer Service Department,
Crosslee plc,
Halifax,
West Yorkshire,
United Kingdom HX3 8DE
Telephone: 01422 203963
If the Ice Maker was bought outside the UK, please contact your retailer.
4213 194 27081
