Horizon Fitness Hydrofill Pro User Manual Download Page 2

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How is hydrogen stored?

Hydrogen is stored in small cartridges (HYDROSTIK or HYDROSTIK PRO) at low pressure. When refueling, 

hydrogen gas is sent into the cartridge at high pressure, and adsorbed onto the surface area of a special metal 

alloy which is contained inside the cartridges, thus becoming a solid (hydride). When connected to the fuel 

cell, the  HYDROSTIK or HYDROSTIK PRO cartridges slowly release hydrogen using a heat exchange process 

with the ambient temperature.

How can I refill  HYDROSTIK or HYDROSTIK PRO cartriges with hydrogen?

Add water into the unit’s water tank, connect the AC-DC adapter and insert a  HYDROSTIK or HYDROSTIK PRO 

cartridge. The HYDROFILL PRO will split water into hydrogen and oxygen, sending hydrogen into the  

HYDROSTIK or HYDROSTIK PRO cartridge. It will take around

 4 hours to fully fill a  HYDROSTIK or HYDROSTIK 

PRO cartridge in normal conditions.

What is the purity level of the hydrogen produced by the HYDROFILL PRO

?

The purity of the hydrogen produced by the HYDROFILL PRO is 99.99%. The metal hydrides contained in the 

cartridge first adsorb hydrogen, then release it at a higher purity into the fuel cell.

What is the maintenance kit and what does it contain?

The powder contained inside the maintenance kit bag is malic ac

id used in food additives. Metal ions will 

strongly affect and poison the electrolyzer stack inside the HYDROFILL PRO over time. Many acidic solutions 

have the ability to neutralize the ions and help recover the performance of the HYDROFILL PRO. Malic acid or 

in this case apple acid, a food additive, is very safe and can be used for system maintenance with no negative 

effect. Keep away from children and do not consume.

FREQUENTLY ASKED QUESTIONS

TROUBLESHOOTING

Fig. F

The LED light alternates between red for 1 second and off for 3 seconds.

SOLUTION A

:  Try to add 40°C to 70°C water into the water tank.

SOLUTION B

: Pour the 

entire contents of one maintenance kit (c) into the 

water tank, mix with the water. Allow the HYDROFILL PRO to charge a 

cartridge for more than 1 hour. This will help to maintain the performance of 

the unit 

(Fig.F)

The LED light alternates between red for 1 second and off for 1 second. 

SOLUTION

: Check the water level of the water tank and waste water tank

 is correct. Either add 

water to the water tank or remove water from the waste water tank as required.

USEFUL INFORMATION / MAINTENANCE

Q: 
A: 

3.

 

4

.

  

5

.

 

1.

4

If you are still experiencing problems, please contact [email protected] for help.

6. 

The light LED turns green (the cartridge has been charging for 6 hours), but no or little hydrogen is filled.

SOLUTION A

:

 

Check the  HYDROSTIK or HYDROSTIK PRO to ensure it is connected tightl

y.

SOLUTION B

: Check the water temperature (see 4. SOLUTION A)

SOLUTION C

: If charging is slow, pour 1 bag of the maintenance kit into the water tank, mix contents with water 

and  charge  a    HYDROSTIK  or  HYDROSTIK  PRO  cartridge  for  more  than  1  hour.  This  will  help  to  maintain  the 

performance of the HYDROFILL PRO. If the problem continues, repeat this process once more.

*

One way to check the volume of hydrogen inside a cartridge, is to weigh the  HYDROSTIK or HYDROSTIK PRO before and 

after filling it using a precision scale. The weight difference between a full and an empty  HYDROSTIK or HYDROSTIK PRO 

is around 0.9 grams.

SWITCHING FROM AC TO DC SOLAR OR WIND POWER OPTIONS

HYDROFILL PRO can be powered by using the standard (included) AC to DC power cable (b), or can be 
connected to renewable power sources such as solar PV or small wind turbines. Both sources should 

include a battery buffer to regulate power supplied to the HYDROFILL PRO.

Recommended Solar PV system set-up:

-Min. 25W-40W Solar PV panels with battery charge controller (not included) 
-11V - 14.4V / 10-15Ah battery (not included)
-DC cable (plug compatible to HYDROFILL PRO DC socket) (not included) 

Recommended wind turbine system set-up:

-Min. 40W wind turbine with battery charge controller (not included) 
-11V - 14.4V / 10-15Ah battery (not included) 
-DC cable (plug compatible to HYDROFILL PRO DC socket) (not included)

 

 

Only use 

de-ionized or distilled wate

r

.

Around 4 hours operation are required to fully charge 

a cartridge.

I

f the red status indicator light alternates between red for 1 second and off for 3 seconds, carefully add 

the entire contents of one maintenance kit bag (c) into the water tank without disconnecting the 

cartridge. Allow the HYDROFILL PRO to charge the  HYDROSTIK or HYDROSTIK PRO cartridge for more 
than 1 hour. 

This procedure will help improve the performance of the HYDROFILL PRO.

If the LED light alternates red for 1 second and off for 1 second, check the water level of the water tank 
and waste water tank. Either add water to the water tank or remove water from the waste water tank 
as required. Follow set up instructions carefully.
The HYDROFILL PRO can still run and generate hydrogen even if the LED light alternates between red 
for 1 second and off for 3 seconds, but  HYDROSTIK or HYDROSTIK PRO 

charging time will be slower.

solar charge 

controller

11-14.4V battery

25W-40W solar panels

40W wind turbine

AC cord

11-14.4V battery

wind-charge 

controller

DC cable

DC cable

DC cable

The cartridge has been charging for more than 6 hours, but the indicator light is still red.

SOLUTION A

: Disconnect the HYDROSTIK or HYDROSTIK PRO and re-connect it tightly and correctly.

SOLUTION B

: Disconnect the HYDROSTIK or HYDROSTIK PRO and connect it to a fuel cell product to 

confirm there is hydrogen in the cartridge.

Q: 
A: 

Q: 
A: 

Q: 
A: 

2

.

 

The  status  indicator  light  does  not  turn  red  after  the  HYDROSTIK  or  HYDROSTIK  PRO  is  connected  to  the 

HYDROFILL PRO.

SOLUTION A:

 Disconnect the  HYDROSTIK or HYDROSTIK PRO and re-connect it again slowly. Make sure the 

connection is

 smooth and the  HYDROSTIK or HYDROSTIK PRO is fully inserted into the thread.

SOLUTION B:

 Check that the water level in the tanks are correct (see operating instructions)

SOLUTION C:

 Remove and re-connect the AC-DC adapter.

HydroFill Pro_UM_V1_EN

Maintenance kit

The status indicator light does not flash green after the power supply cord is connected.

SOLUTION

: Check the connection between the AC-DC adapter and the power supply.

HYDROFILL PRO

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