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13
5
Troubleshooting
Trouble
Reason
Solution
Reference
Cannot measure
the temperature
or the
temperature is
displayed not
correctly.
Not enough battery
power left in Android
device.
Charge the Android device.
-
Cable is not connected
properly.
Connect the cable properly.
P7
Cable is broken.
Replace the cable.
P7
IT-480 is broken.
Contact your local distributor or
contact form on our website.
-
Out of measured
range of IT-480.
Refer to the IT-480
instruction manual.
IT-480
Instruction
manual
Cannot save
photos or
videos.
Not enough storage on
Android device or SD
memory card
Use an Android device or SD
memory card with enough
storage.
-
Problem with
Android device
setting.
Problem with Android
device setting.
Contact your nearest Android
device service center/store.
-
Summary of Contents for IT-480
Page 11: ...11 Take photos Save photos Shoot videos...
Page 12: ...12 Save videos End...