When an error message appears
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How to Resolve Errors or Troubles
This section describes the causes of typical problems and the actions to be taken,
including questions frequently asked by customers. Check these before contacting us.
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When an error message appears
If "ERR No.00XX" is displayed while you are using the instrument, check the error in the
error list below, to check the cause and action to be taken.
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ERR No.0001
Memory error
Data cannot be read from or written to the internal memory.
ERR No.
Description
Definition of error
0001
Memory error
Data cannot be read from or written to the internal
memory.
0002
Empty battery level
The battery level is empty.
0004
Asymmetric potential
error
The asymmetric potential of the electrode is out of
the range of ±45 mV.
0005
Electrode sensitivity
error
The electrode sensitivity is either 105% or more or
85% or less than the theoretical sensitivity.
0006
Maximum calibration
points exceeded
6th point calibration is attempted.
0007
Cannot identify
standard solution
The instrument cannot identify the standard
solution.
0008
Calibration interval
error
Exceeds the calibration interval setting.
0009
Printer error
There is a problem with the printer.
0010
Memory full
The number of the data saved has exceeded the
specified number of items.
Cause
How to solve problem
The instrument does not start
properly due to noise or other at
power ON.
Remove the batteries, disconnect the AC adapter, and
then press the
key.
The defect of the internal IC
Contact your dealer for repair.