4 Common failure phenomenon
4.1 Daily maintenance
☆Check & ensure if the RF connector is fixed firmly
☆Check & ensure the screw that fixes reader & antenna is not loose.
☆Check & ensure the RF cable connection point skin is not peeling off.
☆Check & ensure if the power supply cable is connected well.
4.2 Common failure analysis & resolutions
☆Power supply abnormal
Check if the power supply is in normal status, if the AC power voltage is 100V~240V.
☆Serial port failed connection
Check if the serial port cable is connected stable or not.
Check if the serial port connection baud rate is correct.
Check if the serial port number is correct.
☆Network connection failure
The reader default IP and port is: 192.168.1.116:9090. Ensure PC IP address and reader IP address are in the
same network, for example “192.168.1.XXX” can be connected with reader. If you forgot reader IP address, you
can re-set it through RS232 port.
☆
Reader can not read tag.
Check if antenna number is set correctly. If antenna is connected with 1# RF port, then
please ensure to select 1# antenna in software interface.
Check if tag is damaged. If can not get ID number, you can use another reader to read this tag to
judge if this tag is damaged.
Check if tag is placed in effective reading range.
Check if the electromagnetic interference between the reader and the other device.
For the problems which can not be solved locally, please contact Hopeland after-sales for repairing.
