12
4. troubleshootinG
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
WARNING
!
!
To reduce risk of personal injury - unplug cleaner before servicing.
probleM
possible Cause
possible solution
Cleaner won’t
run
1. Power pedal not pressed “on”.
1. Press power pedal and turn cleaner
“on”.
2. Power Cord not firmly plugged in.
2. Plug Power Cord in firmly.
3. No Voltage in wall plug.
3. Replace Fuse or reset Circuit
Breaker in Home.
4. Motor Thermal Protector has
tripped.
4. Switch off and unplug the vacuum
cleaner. Leave for 30 min. before
plugging in and switching the cleaner
back “ON”.
5. Needs Service.
5. See “Service” section in manual.
Low suction:
Canister /
Power Nozzle
1. Dirt Cup full or blocked.
1. Empty Dirt Cup and/or remove
blockage.
2. Dirt Cup not installed properly.
2. Review Dirt Cup replacement
section in manual.
3. Blockage in Nozzle Connector,
Hose or Wands.
3. Remove blockage.
4. Filters dirty or clogged.
4. Clean or replace Filters.
5. Suction Control Valve is open.
5. Close Suction Control Valve on
Hand Grip.
6. Needs Service.
6. See “Service” section in manual.
Power Nozzle
won’t run
1. Power pedal not pressed “on”.
1. Press power pedal and turn cleaner
“on”.
2. Handle is not released and in
stored upright position. Brushroll is
automatically shut off in the upright
storage position.
2. Step on Wand Release Pedal to
lower Handle and start Brushroll.
3. Needs Service.
3. See “Service” section in manual.
Power Nozzle
won’t pickup
1. Low cleaner suction.
1. See “Low suction” section above.
2. Blockage in the Nozzle or Nozzle
Connector.
2. Remove blockage.
3. Brushroll not running.
3. See “Power Nozzle won’t run ”
section above.
4. Brushroll bristles worn.
4. Replace Brushroll. See Brushroll
replacement section in manual.
5. Needs Service.
5. See “Service” section in manual.
brushroll
reset has
been tripped
1. Possible jam in brushroll.
1. See “Vacuum Controls” section.
