Hoover Platinum Collection Owner'S Manual Download Page 14

WARRANTY

8. WARRANTY

13

Limited SIX Year Warranty   

for Hoover® Platinum Collection™ Lightweight Bagged Upright

 (Domestic Use)

WHAT THIS WARRANTY COVERS

When  used  and  maintained  in  normal  household  use  and  in  accordance  with  the  Owner’s  Manual,  your  Hoover  Platinum  Collection™ 
Lightweight  Bagged  Upright  is  warranted  against  original  defects  in  material  and  workmanship  for  a  full  six  years  from  date  of  purchase 

(the “Warranty Period”). During the Warranty Period, Hoover® will provide labor and parts, at no cost to you, to correct any such defect in 

products purchased in the United States, U.S. Military Exchanges and Canada.

HOW TO MAKE A WARRANTY CLAIM

If this product is not as warranted, take or send the product to either a Hoover® Sales and Service Center or Hoover® Authorized Warranty 
Service Dealer along with proof of purchase. For an automated referral to authorized service outlets in the U.S.A., phone: 1-800-944-9200 
OR visit Hoover® online at www.hoover.com. For additional assistance or information concerning this Warranty or the availability of warranty 

service outlets, phone the Exclusive Hoover Platinum Collection™ Member Services Line 1.877.MYPLTNM (1.877.697.5866) Mon-Fri 8am-

7pm EST. In Canada, contact Hoover® Canada, 100 Strowger Blvd. Brockville, ON, Phone: 1.877.697.5866, Mon-Fri 8AM-5PM EST. For 
assistance in French or Spanish, call 1.800.263.6376, Mon-Fri 8am-7pm EST.

WHAT THIS WARRANTY DOES NOT COVER

This Warranty does not cover: use of the product in a commercial operation (such as maid, janitorial and equipment rental services), brushroll, 
disposable bag, improper maintenance of the product, damage due to misuse, acts of God, nature, vandalism or other acts beyond the con-
trol of Hoover®, owner’s acts or omissions, use outside the country in which the product was initially purchased and resales of the product 
by the original owner. This warranty does not cover pick up, delivery, transportation or house calls. However, if you mail your product to a 
Hoover®  Sales  and  Service  Center  for  warranty  service,  cost  of  shipping  will  be  paid  one  way.  This  warranty  does  not  apply  to  products 

purchased outside the United States, including its territories and possessions, a U.S. Military Exchange and Canada.

OTHER IMPORTANT TERMS

This Warranty is not transferable and may not be assigned. This Warranty shall be governed and construed under the laws of the state of 

Ohio. The Warranty Period will not be extended by any replacement or repair performed under this Warranty.

THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY PROVIDED BY HOOVER

®

. ALL OTHER WARRANTIES, EXPRESSED OR 

IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT 
WILL HOOVER BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTIAL OR CONSENQUENTIAL DAMAGES OF ANY KIND OR NATURE TO 
OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT OR STRICT PRODUCTS 
LIABLILTY OR ARISING FROM ANY CAUSE WHATSOEVER. Some states do not allow the exclusion of consequential damages, so the above 
exclusion may not apply to you. This warranty gives you specific rights; you may also have others that vary from state to state.

Summary of Contents for Platinum Collection

Page 1: ...www hoover com 2008 Healthy Gain Investments Ltd All rights reserved 59158001 R0 8 08 ...

Page 2: ... OWNER S MANUAL Please read these instructions carefully before using your vacuum OPERATING AND SERVICING INSTRUCTIONS LIGHTWEIGHT BAGGED UPRIGHT ...

Page 3: ... FEATURES 5 2 HOW TO ASSEMBLE 6 Carton Contents 6 Attach Handle 6 3 VACUUM CONTROLS 7 4 HOW TO OPERATE 8 Handle Release 8 Automatic Height Adjustment 8 Carrying Cleaner 8 Stair Cleaning 8 5 GENERAL MAINTENANCE 9 Changing Bag 9 Replacing Brushroll 10 6 TROUBLESHOOTING GUIDE 11 7 SERVICE 12 8 WARRANTY 13 TABLE OF CONTENTS ...

Page 4: ...ECTS OR OTHER REPRODUCTIVE HARM WASH HANDS AFTER USING IMPORTANT SAFETY INSTRUCTIONS WARNING TO REDUCE THE RISK OF FIRE ELECTRIC SHOCK OR INJURY Do not leave appliance when plugged in Unplug from outlet when not in use and before servicing Do not use outdoors or on wet surfaces Do not allow to be used as a toy Close attention is necessary when used by or near children Use only as described in this...

Page 5: ...ended use described in the instructions Use only attachments recommended by Hoover others may cause hazards Any servicing required other than what has been stated in this manual should be performed by an authorized service repre sentative For contact info see service section Vacuum should be stored in a dry indoor area on the floor with the handle locked in the upright position SAVE THESE INSTRUCT...

Page 6: ...ton 3 Hi Low Button 4 Check Bag Indicator 5 Upper Lower Cord Hooks 6 Carrying Handle 7 Bag Door 8 Stair Cleaning Handle 9 Headlight 10 Handle Release Pedal 11 Furniture Guard 12 Edge Groomers 11 8 12 5 1 FEATURES 2 3 4 7 6 9 10 1 1 1 ...

Page 7: ...hown Make sure all parts are located before disposing of packing A Handle B Cleaner body C Bagged screw Attached to upper cord wrap Attach Handle B 2 3 TOOL REQUIRED PHILLIPS OR FLATHEAD SCREWDRIVER 2 2Push handle into opening at top of cleaner 2 3Using a screwdriver tighten screw sec urely A C 6 2 2 2 1 ...

Page 8: ...o turn cleaner on and off 2 Power HI LOW HI High traffic areas LOW throws delicate rugs 3 Check Bag Indicator Light will illuminate red when bag is full or if system is clogged VACUUM CONTROLS 3 VACUUM CONTROLS 7 3 1 2 1 3 ...

Page 9: ... various carpet heights and hard floor surfaces Automatic Height Adjustment 4 3 4 2 4 4 With handle in lowered position grasp cleaner by upper handle and stair cleaning handle Stair Cleaning The cleaner can be moved by using the carrying handle Carrying Cleaner 4 5 While grasping handles move cleaner back and forth to clean stairs 8 ...

Page 10: ...l down top of bag 5 2 Slide locking tab to the left 5 3 Remove bag REPLACING DISPOSABLE BAG 5 4 Insert bag and slide behind tabs 5 5 Slide locking tab to right to seal bag to unit 3 DISCONNECT CLEANER FROM ELECTRICAL OUTLET When To Replace Check disposable bag from time to time or when Check Bag indicator light comes on Change the disposable bag when it becomes full If too much dirt accumulates yo...

Page 11: ...om plate 5 9 Remove brushroll 5 7 5 8 5 9 10 5 GENERAL MAINTENANCE GENERAL MAINTENANCE What to Buy To assure clean ing effectiveness use only Hoover Brushroll part 301428008 It is important that you use only genuine HOOVER parts to assure your cleaner operates at peak per formance To order bags please visit www hoover com HOOVER bags can be identified by the trademark 5 11 5 12 REPLACING BRUSHROLL...

Page 12: ... plugged into outlet 2 Blown fuse or tripped breaker 3 Stall protection has tripped power light is flashing 4 Thermal protector activated power light is flashing 5 Needs Service 1 Disposable bag is full Check Bag indicator illuminated red 2 Disposable bag not installed correctly 1 Disposable bag not installed correctly 2 Disposable bag is full check bag indicator illuminated red 3 Brushroll is wor...

Page 13: ... authorized service outlet locations U S only Do not send your cleaner to Hoover Inc in Glenwillow for service this will only result in delay If further assistance is needed contact the Exclusive Hoover Platinum Collection Member Services Line 1 877 MYPLTNM 1 877 697 5866 Mon Fri 8am 5pm EST In Canada contact Hoover Canada 100 Strowger Blvd Brockville ON Phone 1 877 697 5866 Mon Fri 8AM 5PM EST Fo...

Page 14: ... operation such as maid janitorial and equipment rental services brushroll disposable bag improper maintenance of the product damage due to misuse acts of God nature vandalism or other acts beyond the con trol of Hoover owner s acts or omissions use outside the country in which the product was initially purchased and resales of the product by the original owner This warranty does not cover pick up...

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