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EN 13

TROUBLESHOOTING

What Might be the Cause of...

Defects you can remedy yourself

Before  calling  GIAS  Service  for  technical 
advice  please  run  through  the  following 
checklist. A charge will be made if the machine 
is  found  to  be  working  or  has  been  installed 
incorrectly or used incorrectly. 
If  the  problem  persists  after  completing  the 
recommended  checks,  please  call  GIAS 
Service, they may be able to assist you over the 
telephone.

Time  display  to  end  could  change  during 
drying  cycle.  The  time  to  end  is 
continuously  checked  during  the  drying 
cycle and the time is adjusted to give the 
best  estimation  time.  The  displayed  time 
may increase or decrease during the cycle 
and this is normal.

Drying time is too long/clothes are not dry 
enough…

Have  you  selected  the  correct  drying 

time/programme?

 Were the clothes too wet? Were the clothes 

thoroughly wrung or spindried?

 Does the filter need cleaning?

 Is the dryer overloaded?

Has  the 

     

option  been  selected  from  a 

previous cycle?

The dryer does not operate…

  Is  there  a  working  electricity  supply  to  the 

dryer? Check using another

 

appliance such as 

a table lamp.

 Is the plug properly connected to the mains 

supply?

 Is there a power failure?

 Has the fuse blown?

 Is the door fully closed?

 Is the dryer switched on, both at the mains 

supply and at the machine?

 Has the drying time or the programme been 

selected?

 Has the machine been switched on again after 

opening the door?

CUSTOMER SERVICE

Spares

GIAS Service

Should there still be a problem with your dryer 
after completing all the recommended checks, 
please call GIAS Service for advice. 
They  may  be  able  to  assist  you  over  the 
telephone or arrange for a suitable appointment 
for an engineer to call under the terms of your 
guarantee. However, a charge may be made if 
any of the following applies to your machine:

 

  

Is

 

found

 

to

 

be

 

in

 

working

 

order

.

  

Has

 

not

 

been

 

installed

 

in

 

accordance

 

with

 the 

installation instructions.

 

  

Has

 

been

 

used

 

incorrectly

.

Always  use  genuine  spares,  available  direct 
from

 

GIAS Service.

For  service  and  repairs  call  your  local  GIAS 
Service

 

engineer.

The dryer is noisy…

 

Switch off the dryer and contact GIAS Service 

for advice.

The         Indicator is on…

 

Does the filter need cleaning?

The         Indicator is on…

 

Does the water container need emptying?

Summary of Contents for DYH 9813NA2X

Page 1: ...INSTRUCTION BOOK DYH 9913NA1X Heat Pump Tumble Dryer English 2 ...

Page 2: ...ng Sorting the Load Controls and Indicators Selecting the Programme Door and Filter Opening the Door Filter Filter Care Indicator To Clean the Condenser Filter Water Container To Remove the Container Operation Delay Start Function Cancelling and Resetting the Programme Cleaning and Routine Maintenance Cleaning the Dryer Technical Specifications Troubleshooting Customer Service Spares Gias Service ...

Page 3: ...l capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance WARNING Misuse of a tumble dryer may create a fire hazard This machine is solely for domestic use i e to dry household textiles and garments...

Page 4: ...ogether with the plug To prevent children shutting themselves in the machine break the door hinges or the door lock Environmental Issues Check that the product has no visible signs of damage before use If damaged do not use and please call GIAS Service Do not use adapters multiple connectors and or extensions Never install the dryer against curtains and be sure to prevent items from falling or col...

Page 5: ...er fuels including open fires being drawn into the room during operation of the tumble dryer Exhaust air must not be discharged into a flue which is used for exhausting fumes from appliances burning gas or other fuels Check regularly that the air flowing through the dryer is not restricted Check the fluff filter after use and clean if necessary The inlet and outlets should be kept free from obstru...

Page 6: ...t to the m a i n s e l e c t r i c i t y supply Caution If the product is in different side wait at least 4 hours before switching on so that the oil can flow back into t h e c o m p r e s s o r Failure to do this could result in damage to the compressor Attach the To avoid emptying the water container after each drying cycle the water can be discharged directly to a waste water drain pipe the sam...

Page 7: ... Whenever the load is bigger than the dryer capacity separate clothes according to thickness e g towels from thin underwear By type of fabric Cottons linen Towels cotton jersey bed and table linen Synthetics Blouses shirts overalls etc made of polyester or polyamid as well as for cotton synthetic mixes By drying level Sort into iron dry cupboard dry etc For delicate articles press the button to se...

Page 8: ...ion programme Filter care When on please clean the filters Full water tank When on please empty the water tank You can turn it in both directions to choose the required programme This machine has a special Sensor Dry to help you choose your preferred programme simply by selecting the level of dryness wanted For small loads and pre dried clothes please use a Timing programme and select Delicate fab...

Page 9: ...ts around 10 shirts If you want to choose drying times from 30 to 180 minutes By selecting 20 min you choose a cool programme ideal to refresh clothes and to remove eventual smells For single duvet or quilted jackets please do not dry double or bigger duvet Please do not dry damaged items as filling may block filters and air duct This programme works for around 2h but time can change according to ...

Page 10: ...out the filters Clogged filters can increase the drying time and cause damage which may result in expensive repair costs To maintain the efficiency of the 1 P u l l t h e f i l t e r upwards 2 Open filter as shown 3 Gently remove lint using a soft brush or your fingertips 4 Snap the filter together and push back into place To Clean the Condenser Filter 1 kickplate 2 Turn the two locking levers ant...

Page 11: ...oad the drum with Do not open the door during the automatic programs in order to obtain a proper drying 1 Gently pull out the w a t e r c o n t a i n e r holding the handle When it is full the water container will weigh about 6 kg 2 Tilt the water container to empty the water out through the spout When empty replace the water container back as shown first insert the base of the container into posi...

Page 12: ...luff clean the inner door and gasket with a damp cloth after every drying cycle WARNING be very hot The Drum door and load may CLEANING AND ROUTINE MAINTENANCE Delay Start Function The Delay Start Function allows the user to delay the start of the drying cycle by 1 to 24 hours When the function is first selected the display will show a delay of 1 hour subsequent presses of the button will increase...

Page 13: ...lectricity supply to the dryer Check using another appliance such as a table lamp Is the plug properly connected to the mains supply Is there a power failure Has the fuse blown Is the door fully closed Is the dryer switched on both at the mains supply and at the machine Has the drying time or the programme been selected Has the machine been switched on again after opening the door CUSTOMER SERVICE...

Page 14: ...ime Hoover will replace or repair all defective parts free of charge except for parts subject to fair wear and tear such as belts The call out fee and labour costs are chargeable after the first 12 months To qualify for benefits under the guarantee you must be able to provide proof of date of purchase and the appliance must have been installed and used in accordance with the instructions described...

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