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USER CHECklIST

should you have a problem with the product, complete this simple user checklist 
before calling your local Hoover service. 

•  Is there a working electricity supply to the cleaner? Please check with another electrical 

appliance.

•  Is the Bag over-filled? Please refer to ‘Cleaner Maintenance’.
•  Is the filter blocked? Please refer to ‘Cleaner Maintenance’.
•  Is the hose or nozzle blocked? Please refer to ‘Removing a Blockage’.
•  Has the cleaner overheated? If so, it will take approximately 45 minutes to automatically 

reset.

ImPORTANT INFORmATION

Hoover spares and Consumables

Always replace parts with genuine Hoover spares. These are available from your local 

Hoover dealer or direct from Hoover. When ordering parts always quote your model number.

Hoover Customer Helpline Service

Should any faults occur with your cleaner during the first 12 months contact the Hoover 

Customer Helpline on the number below.

Tel: 08444 995 599

Email: [email protected]

Quality

BsI IsO 9001

Hoover’s factories have been independently assessed for quality. Our products are   
made using a quality system which meets the requirements of ISO 9001

your Guarantee

The guarantee conditions for this appliance are as defined by our representative in the 

country in which it is sold. Details regarding these conditions can be obtained from the 
dealer from whom the appliance was purchased. The bill of sale or receipt must be 
produced when making any claim under the terms of this guarantee.

subject to change without notice.

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