Honeywell Voyager GS 9590 Series User Manual Download Page 26 | Manualshive

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22

U

PGRADING THE

F

LASH

ROM

F

IRMWARE

The MS9590 and the MS9591 are part of Honeywell’s line of scanners with flash
upgradeable firmware. The upgrade process requires a new firmware file
supplied to the customer by a customer service representative and MetroSet

2

software



. A personal computer running Windows 95 or greater with an

available RS232 serial or USB port is also required to complete the upgrade.

PowerLink Cable #54-54014 is required when using RS232 for the
upgrade process. This cable can be ordered from Honeywell.

Do not

use the standard cable supplied with keyboard wedge or RS485
scanner interface kits. If using USB for the upgrade process, the
standard USB Type A cable provided with the scanner can be used.

Warning!

Do not disconnect the cable or turn off power to the scanner during the
flash upgrade process. Failure to comply with this warning will cause
a critical scanner failure.

To upgrade the firmware in the MS9590 or MS9591:

1. Plug the scanner into a serial communication port on the host system.

2. Start the MetroSet

2

software

.

3. Click on the plus sign (+) next to

POS Scanners

to expand the supported

scanner list.

4. Choose the

VoyagerGS 9590/9590i

Series from the list.

5. Click on the

Configure VoyagerGS 9590/9590i Series Scanner

button.

6. Choose

Flash Utility

from the options list located on the left side of the

screen.

7. Click on the

Open File

button in the Flash Utility window.

8. Locate and open the flash upgrade file supplied.

9. Select the COM port that the scanner is connected to on the host system.

10. Verify the settings listed in the Flash Utility window.

11. Click on the

Flash Scanner

button to begin the flash upgrade.

12. A message will appear on the screen when the upgrade is complete.



MetroSet

2

is available for download, at no additional cost, from

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Summary of Contents for Voyager GS 9590 Series

Page 1: ...VoyagerGS 9590 Series Single Line Hand Held Laser Scanner User s Guide ...

Page 2: ...rved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of HII 2007 2011 Honeywell International Inc All rights reserved Web Address www honeywellaidc com Trademarks MetroSelect MetroSet2 Metrologic and Solaris are trademarks or registered trademarks of Metrologic Instruments Inc or Honeywell International Inc Microsoft Wind...

Page 3: ...ge 47 9 Stand Alone Keyboard 47 10 USB 38 and 106 11 Additional Settings for EAS Equipped Models 12 Stands Flex Stand PN 46 00709 Components 13 Assembly 14 Optional Fixed Mount 15 Optional Wall Tabletop Stand PN 46 00885 Optional Fixed Mount 16 Scanner Operation Default Modes of Operation 17 Scanning with the Manual Activation Mode 17 Maintenance 17 Indicators Audible 18 Visual 19 Failure Modes 20...

Page 4: ...S9590 25 MS9591 25 Applications and Protocols 26 Troubleshooting Guide 27 Design Specifications Operational 30 Mechanical 31 Electrical 31 Environmental 31 Scanner and Cable Terminations Scanner Pinout Connections 32 Cable Connector Configurations 33 Limited Warranty 35 Regulatory Compliance Safety 36 EMC 37 Index 40 Customer Support 42 ...

Page 5: ...nal integration of Checkpoint EAS deactivation antenna Optional high density model MS9591 MODEL INTERFACE MS9590 14 RS232 TXD RXD RTS CTS DTR DSR MS9590 47 Keyboard Wedge Stand Alone Keyboard and RS232 Transmit Receive MS9590 106 RS485 USB and RS232 Transmit Receive High Density Models MS9591 14 RS232 TXD RXD RTS CTS DTR DSR MS9591 47 Keyboard Wedge Stand Alone Keyboard and RS232 Transmit Receive ...

Page 6: ...Part Description 46 00709 Flex Stand 46 00885 Wall Mount AC to DC Power Transformer Regulated 5 2VDC 1A output 46 00525 90VAC to 255VAC United States Canada and Japan 46 00526 90VAC to 255VAC Continental European 46 00870 90VAC to 255VAC United Kingdom 46 00528 90VAC to 255VAC Australia 46 00529 90VAC to 255VAC China Other items may be ordered for the specific protocol being used To order addition...

Page 7: ...r Type A Black Coiled Cord with Long Strain Relief 53 53809x N 3 USB Cable Type A Black Coiled Cord with Long Strain Relief MVC Voltage Converter Cable 12VDC to 5 2VDC for RS485 Applications Contact a customer service representative for additional information on the MVC converter cable series and the host connections available Applicable for IBM host applications The following cables are only for ...

Page 8: ...tion 10 pin RJ45 Female Socket See Scanner Pinout Connections on page 32 4 Speaker See Audible Indicators on page 18 5 White LED See Visual Indicators on page 19 6 Blue LED See Visual Indicators on page 19 7 Yellow LED See Visual Indicators on page 19 8 Cable Release Pin Hole See The PowerLink Cable on page 5 Figure 1 Scanner Components ...

Page 9: ...ng the cable from the scanner Honeywell recommends that power to the host system be turned off If the cable is a PowerLink cable disconnect the power supply on the cable Figure 3 Releasing the Cable 1 Locate the small dimple on the handle of the unit near the cable connection 2 Bend an ordinary paperclip into the shape shown above in Figure 3 3 To release the cable lock push the end of the papercl...

Page 10: ...n See Figure 4 for examples of these items and their location on the scanner Figure 4 Molded Text and Serial Number Label Caution To maintain compliance with applicable standards all circuits connected to the scanner must meet the requirements for SELV Safety Extra Low Voltage according to EN IEC 60950 1 To maintain compliance with standard CSA C22 2 No 60950 1 UL 60950 1 and norm EN IEC 60950 1 t...

Page 11: ...er supply to verify the voltage matches the AC outlet The outlet must be located near the equipment and be easily accessible 5 Connect AC power to the transformer 6 Turn on the host device The scanner is shipped from the factory configured to set of default conditions Plugging the scanner into a port on the host system does not guarantee that the scanned information will be communicated properly t...

Page 12: ...cation protocol The bar code above will need to be rescanned to return the unit to the RS485 communication protocol The scanner is shipped from the factory configured to set of default conditions Plugging the scanner into a port on the host system does not guarantee that the scanned information will be communicated properly to the host device The scanner and host device must use the same communica...

Page 13: ... equipment and be easily accessible 6 Connect AC power to the transformer 7 Turn on the host device The scanner is shipped from the factory configured to set of default conditions Plugging the scanner into a port on the host system does not guarantee that the scanned information will be communicated properly to the host device The scanner and host device must use the same communication protocol Pl...

Page 14: ... the host device The scanner is shipped from the factory configured to set of default conditions Plugging the scanner into a port on the host system does not guarantee that the scanned information will be communicated properly to the host device The scanner and host device must use the same communication protocol Please refer to the MetroSelect Single Line Configuration Guide or the help files pro...

Page 15: ...erface scanners are configurable for Bi Directional Serial Emulation mode IBM OEM support is only available with the MS9590 106 and the MS9591 106 Refer to the USB section in the MetroSelect Single Line Configuration Guide PN 00 02544 for USB configuration bar codes The scanner is shipped from the factory configured to set of default conditions Plugging the scanner into a port on the host system d...

Page 16: ...Cable Samples SW1 and SW2 are the switch banks inside the Checkpoint Device that set the deactivation range The following is a list of Checkpoint recommended switch bank settings Checkpoint Recommended Switch Bank Settings SW1 SW2 Switches 1 4 5 and 6 ON Switches 1 4 5 and 6 ON Switches 2 and 3 OFF Switches 2 and 3 OFF Figure 11 shows the location of the EAS deactivation area It is important to pa...

Page 17: ...Coupler 1 B Cradle 1 C Flexible Shaft 1 D Screw Cap 2 E Stand Base 1 F 20 x Flat Head Phillips Screw 100 Undercut 2 G 8 Round Head Wood Screw 2 H M3 5 x 20 mm Pan Head Phillips Screw 1 J M3 Flat Washer 1 K M3 Split Lock Washer 1 L Flexible Shaft Cover 1 Figure 12 Stand Components ...

Page 18: ...14 STANDS Flex Stand Assembly PN 46 00709 Figure 13 Stand Assembly ...

Page 19: ...ocation make sure to consider the front orientation of the stand indicated in Figure 14 3 On a centerline drill two 39 pilot holes in the countertop spaced 125 mm 4 92 apart The stand base can be used as a guide for the spacing of the pilot holes 4 Secure the stand base to the countertop with the two 8 wood screws provided Figure 15 Stand Base Hole Pattern Not to Scale ...

Page 20: ...in each of the pilot holes leaving a space between the head of the screw and the wall surface 3 Locate the two slots marked as A on the stand base in Figure 16 4 Match the A slots on the stand to the heads of the installed wood screws 5 Slide the stand over the screw heads and down to lock the stand in place Figure 16 Figure 17 Cradle Angle Warning Figure 18 Cradle Angle Warning ...

Page 21: ...nner at the bar code 2 Pull and hold down the trigger to turn on the laser scan and transmit the bar code 3 The scanner will beep and flash the white LED once to indicate a successful scan and transmission Maintenance Smudges and dirt on the unit s window can interfere with the unit s performance If the window requires cleaning use only a mild glass cleaner containing no ammonia When cleaning the ...

Page 22: ...de the white LED will flash while the scanner simultaneously beeps three times When exiting the configuration mode the scanner will beep three times and the white LED will stop blinking Three beeps can also indicate a communication timeout during normal scanning mode if the scanner is configured to give this indication During Start up This is a failure indicator Refer to Failure Modes on page 20 T...

Page 23: ...ing mode Steady Blue When the laser is active the blue LED is illuminated The blue LED will remain illuminated until the laser is deactivated default mode only Steady Blue and Single White Flash When the scanner successfully reads a bar code the white LED will flash and the scanner will beep once After a successful scan the scanner transmits the data to the host device Some communication modes req...

Page 24: ...p If the scanner beeps three times on power up verify the host and scanner are set to the same communication protocol If the host and the scanner s communication protocol match then the non volatile memory NovRAM that holds the scanner s configuration may have failed Try to reconfigure the scanner If the scanner does not respond after reconfiguring return the scanner for repair to an authorized se...

Page 25: ...his user friendly Windows based configuration program allows you to simply point and click at the desired scanner options This program is available for downloaded at www honeywellaidc com Serial Programming This mode of configuration is ideal for OEM applications This mode gives the end user the ability to send a series of commands using the serial port of the host system The commands are equivale...

Page 26: ...he flash upgrade process Failure to comply with this warning will cause a critical scanner failure To upgrade the firmware in the MS9590 or MS9591 1 Plug the scanner into a serial communication port on the host system 2 Start the MetroSet2 software 3 Click on the plus sign next to POS Scanners to expand the supported scanner list 4 Choose the VoyagerGS 9590 9590i Series from the list 5 Click on th...

Page 27: ...15 mm 5 7 mil 64 mm 2 5 127 mm 5 0 63 mm 2 5 19 mm 7 5 mil 38 mm 1 5 178 mm 7 0 140 mm 5 5 26 mm 10 4 mil 32 mm 1 3 254 mm 10 0 222 mm 8 7 33 mm 13 mil 0 mm 0 305 mm 12 0 305 mm 12 0 48 mm 19 mil 0 mm 0 406 mm 16 0 406 mm 16 0 66 mm 26 mil 12 mm 0 5 445 mm 17 1 433 mm 16 6 Figure 21 MS9590 Depth of Field vs Bar Code Element Width Specifications are subject to change without notice ...

Page 28: ...5 mm 1 0 45 mm 1 8 20 mm 8 12 mm 4 8 mil 23 mm 0 9 51 mm 2 0 28 mm 1 1 13 mm 5 2 mil 22 mm 0 9 55 mm 2 2 33 mm 1 3 19 mm 7 5 mil 20 mm 0 8 64 mm 2 5 44 mm 1 7 26 mm 10 4 mil 0 mm 0 72 mm 2 8 72 mm 2 8 33 mm 13 mil 0 mm 0 100 mm 4 0 100 mm 4 0 Figure 22 MS9591 Depth of Field vs Bar Code Element Width Specifications are subject to change without notice ...

Page 29: ... when an object is presented within the scanner s IR activation area Refer to the MetroSelect Single Line Configuration Guide for information on configurable IR activation range options MS9590 Figure 23 MS9590 IR Activation Areas MS9591 Figure 24 MS9591 IR Activation Area Specifications are subject to change without notice ...

Page 30: ...S 40 EAS USB IBM OEM with EAS The MS9590 Keyboard Wedge Series 47 is designed for keyboard emulation only Many RS232 configurable functions available in other Honeywell scanners are also available as keyboard wedge functions The following items are the most important selectable options specific to the keyboard wedge interface Keyboard Type AT includes IBM PS2 models 50 55 60 80 IBM PS2 includes mo...

Page 31: ...mmunication protocol There is a non volatile RAM failure Contact a service representative At power up the unit emits a razz tone and the blue LED flashes The unit has experienced a VLD failure Contact a service representative At power up the unit emits a razz tone and both LEDs flash The unit has experienced a flipper motor failure The unit scans communicates and beeps twice The same symbol timeou...

Page 32: ...smitted to the host is incorrect The unit s data format does not match the host system s requirements Verify that the unit s data format matches that required by the host Make sure that the unit is connected to the proper host port The unit beeps at some bar codes but NOT for others of the same bar code symbology The print quality of the bar code is suspect Check the print mode The type of printer...

Page 33: ...try s key look up table Try operating the scanner in Alt mode The following item is only relevant for an RS232 interface The unit powers up OK and scans OK but does not communicate properly to the host The com port at the host is not working or not configured properly Check to make sure that the baud rate and parity of the scanner and the communication port match and that the program is looking fo...

Page 34: ... MS9590 Refer to page 25 MS9591 Refer to page 25 Decode Capability Autodiscriminates all standard 1D bar codes for others call a service representative System Interfaces RS232 Keyboard Wedge Stand Alone Keyboard RS485 USB Print Contrast 35 minimum reflectance difference Number Characters Read Up to 80 data characters The maximum number will vary based on symbology density Beeper Operation 7 tones ...

Page 35: ...rrent Operating 130 mA 5VDC typical Standby 75 mA 5VDC typical DC Transformers Class 2 5 2V 1A For regulatory compliance information see pages 36 38 ENVIRONMENTAL Temperature Operating 0 C to 40 C 32 F to 104 F Storage 40 C to 60 C 40 F to 140 F Humidity 5 to 95 relative humidity non condensing Light Levels Up to 4842 Lux 450 footcandles Shock Designed to with stand 1 5 m 5 ft drops Environmental ...

Page 36: ...mit Receive with EAS Pin Function Pin Function 1 Ground 1 Ground 2 Transmit RS232 TTL Output 2 Transmit RS232 Output 3 Receive RS232 TTL Input 3 Receive RS232 Input 4 PC Data TTL 4 EAS 5 PC Clock TTL 5 EAS 6 KB Clock TTL 6 D 7 Reserved 7 PC 5V Detect Input 8 KB Data TTL 8 D 9 PC 5VDC 9 PC 5V Power 10 Shield Ground 10 Shield Ground MS9590 106 or MS9591 106 RS485 USB MS9590 40 EAS USB RS485 OEM with...

Page 37: ...nput Light Pen Source 5 Signal Ground 6 Light Pen Data DSR Out for 14 interfaces 7 CTS Input 8 RTS Output 9 5VDC USB Cables 53 53813x N 3 53 53809x N 3 Pin Function Locking Type A Non Locking Type A 1 PC 5V V_USB 2 D 3 D 4 Ground Shield Shield Stand Alone Keyboard Cable 53 53820x N 3 Pin Function 6 Pin Male Mini DIN Connector 1 PC Data 2 No Connect 3 Power Ground 4 5VDC PC Power to KB 5 PC Clock 6...

Page 38: ...e with a 5 pin DIN male connector on one end and a 6 pin mini DIN female connector on the other According to the termination required connect the appropriate end of the adapter cable to the PowerLink cable leaving the necessary termination exposed for connecting to the keyboard and the keyboard port on the PC Keyboard Wedge Adapter Cable Pin Function 5 Pin DIN Male 1 PC Clock 2 PC Data 3 No Connec...

Page 39: ...EPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES EITHER EXPRESSED OR IMPLIED ORAL OR WRITTEN INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT HII S RESPONSIBILITY AND PURCHASER S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLA...

Page 40: ...minar el aparato El hacerlo puede conllevar una exposición peligrosa a la luz de láser El uso de instrumentos ópticos con el equipo láser puede incrementar el riesgo para la vista Attention L emploi de commandes réglages ou procédés autres que ceux décrits ici peut entraîner de graves irradiations Le client ne doit en aucun cas essayer d entretenir lui même le scanner ou le laser Ne regardez jamai...

Page 41: ...tions ci dessous s appliquent aux cables de scanner dépassant 3 métres 9 8 pieds de long en extension maximale Folgendes trifft zu wenn das Scannerkabel länger als 3 Meter ist This equipment has been tested and found to comply with limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when th...

Page 42: ...isure Attention Ce produit est de classe A Dans un environnement domestique ce produit peut être la cause d interférences radio Dans ce cas l utiliseteur peut être amené à predre les mesures adéquates Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Class B Devices The following is applicable when the s...

Page 43: ...e will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect th...

Page 44: ...I 43 emissions 43 F failure indicator see indicator I IBM see RS485 immunity 43 indicator audible 21 25 34 failure 23 21 23 30 33 visual 6 22 25 30 33 34 interface 34 37 40 Keyboard Wedge 1 11 25 29 37 40 RS232 1 9 29 32 37 38 RS485 1 10 25 29 37 38 Stand Alone Keyboard 1 12 25 37 38 USB 1 13 25 29 37 38 IR range 28 K Keyboard Wedge see interface L labels 8 laser 34 42 45 42 LED see indicator ligh...

Page 45: ...specifications 34 36 stand 3 16 20 switch bank 15 T termination 37 40 tones 22 troubleshooting 30 33 U UL see caution USB see interface V ventilation 36 voltage 3 36 see caution W warranty 41 white LED see indicator window 6 20 Y yellow LED see indicators ...

Page 46: ...8222 Fax 55 11 5185 8225 E mail brservice honeywell com Mexico Telephone 01 800 HONEYWELL 01 800 466 3993 Fax 52 55 5531 3672 E mail mxservice honeywell com Europe Middle East and Africa Telephone 31 0 40 2901 633 Fax 31 0 40 2901 631 E mail euroservice honeywell com Hong Kong Telephone 852 29536436 Fax 851 2511 3557 E mail apservice honeywell com Singapore Telephone 65 6842 7155 Fax 65 6842 7166 ...

Page 47: ...co Telephone 01 800 HONEYWELL 01 800 466 3993 E mail soporte hsm honeywell com Europe Middle East and Africa Telephone 31 0 40 7999 393 Fax 31 0 40 2425 672 E mail hsmeurosupport honeywell com Hong Kong Telephone 852 29536436 Fax 851 2511 3557 E mail aptechsupport honeywell com Singapore Telephone 65 6842 7155 Fax 65 6842 7166 E mail aptechsupport honeywell com China Telephone 86 800 828 2803 Fax ...

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Page 52: ...Honeywell Scanning Mobility 9680 Old Bailes Road Fort Mill SC 29707 www honeywellaidc com 00 05150 Rev F 10 11 ...

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