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Honeywell QUANTUME IS3480 User Manual Download Page 37

 

 

33

U

PGRADING

 

THE

 

F

IRMWARE

 

 
The IS3480 is part of Honeywell's line of scanners with flash upgradeable 
firmware.  The upgrade process requires, a new firmware file supplied to the 
customer by a customer service representative

 and Honeywell's MetroSet

2

 

software



.  A personal computer running Windows 95 or greater with an 

available RS232 serial or USB port is required to complete the upgrade.   
 

 

Do not

 use the standard cable supplied with Keyboard Wedge or 

RS485

 IS3480 interface kits for firmware upgrades.  If using USB or 

RS232 for the upgrade process, the standard USB or RS232 cable 
provided with the scanner can be used. 

 
To upgrade the firmware in the

 

IS3480: 

 

1.  Plug the scanner into a serial communication port on the host system. 

2.  Start the MetroSet

2 

software

.

 

3.  Click on the plus sign (+) next to 

POS Scanners

 to expand the supported 

scanner list. 

4. Choose 

the 

Quantum E/T

 from the list. 

5.  Click on the

 Configure Quantum E/T Scanner 

button. 

6. Choose 

Flash Utility

 from the options list located on the left side of the 

screen. 

7.  Click on the 

Open File

 button in the Flash Utility window. 

8.  Locate and open the flash upgrade file supplied. 

9.  Select the COM port that the scanner is connected to on the host system. 

10.  Verify the settings listed in the Flash Utility window. 

11.  Click on the 

Flash Scanner

 button to begin the flash upgrade. 

12.  A message will appear on the screen when the upgrade is complete.  

 
 
 
 
 

 

 

See Contact Information on page 47. 

 



  

MetroSet

2

 is available for download, at no additional cost, from 

www.honeywellaidc.com

. 

 

 

 

 

 

 

 

 

 

 

Applicable for IBM

®

 Host applications.

 

 

Summary of Contents for QUANTUME IS3480

Page 1: ...IS3480 QuantumE Scan Engine User s Guide ...

Page 2: ...ected by copyright All rights reserved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of HII 2004 2010 Honeywell International Inc All rights reserved Web Address www honeywellaidc com Trademarks Metrologic QuantumE CodeGate MetroSelect and MetroSet2 are trademarks or registered trademarks of Metrologic Instruments Inc o...

Page 3: ... Emulation 6 RS485 7 Keyboard Wedge 8 Stand Alone Keyboard 9 Low Speed USB Integrated 10 Notes for Laser Emulation 11 Scanner Operation Configurable Primary and Secondary Scan Pattern Modes 12 Configurable Button Functions 12 Sweet Spot Mode 17 Indicators Audible 18 Visual 19 Failure 20 Depth of Field Specifications Normal Scan Zone 21 Reduced Scan Zone 22 Depth of Field by Bar Code Element Width ...

Page 4: ...tions and Protocols 31 Configuration Modes 32 Upgrading the Firmware 33 Default Settings Communication Parameters 34 Scanner and Cable Terminations 39 Regulatory Compliance Safety 44 EMC 45 Limited Warranty 47 Patents 49 Index 50 Customer Support 52 Technical Assistance 52 Product Service and Repair 53 ...

Page 5: ...ly Automatic Scanning Operation Custom Configurable Scan Pattern User Replaceable Single Cable Interface to Host PowerLink Compatible Decoding of All Standard 1D and GS1 DataBar RSS Bar Codes Data Editing Seven Beeper Tones Configurable Depth of Field Flash Upgradeable Firmware CodeGate Sunrise 2005 Compliant SCANNER INTERFACE IS3480 11 RS485 and Full RS232 IS3480 38 RS232 Low Speed USB Keyboard E...

Page 6: ...VAC to 255VAC United Kingdom 46 00528 90VAC to 255VAC Australia 46 00529 90VAC to 255VAC China 46 00530 90VAC to 255VAC India 59 59000 3 default PowerLink cable with built in power jack straight cord short strain relief 53 53000 3 optional PowerLink cable with built in power jack coiled cord long strain relief Contact a customer service representative for additional information on the MVC cable se...

Page 7: ...al Other items may be ordered for the specific protocol being used To order additional items contact the dealer distributor or customer service See page 52 for contact information Maintenance Smudges and dirt on the unit s window can interfere with the unit s performance If the window requires cleaning use only a mild glass cleaner containing no ammonia When cleaning the window spray the cleaner o...

Page 8: ...aser Aperture 5 Pin Hole for Cable Release 6 Speaker 7 Three M2 5 x 0 45 Threaded Mounting Points 8 Two M2 5 x 0 45 Threaded Mounting Points 9 Button Cable Removal 1 Locate the small pinhole on the side of the QuantumE near the cable item 5 in figure 1a 2 Bend an ordinary paperclip into the shape shown 3 Insert the paperclip or other small metallic pin into the pinhole 4 There will be a faint clic...

Page 9: ...onnected to the scanner must meet the requirements for SELV Safety Extra Low Voltage according to EN IEC 60950 1 To maintain compliance with standard CSA C22 2 No 60950 1 UL 60950 1 and norm EN IEC 60950 1 the power source should meet applicable performance requirements for a limited power source Mounting Specifications Figure 3 ...

Page 10: ...e AC input requirements of the power supply to make sure the voltage matches the AC outlet The outlet must be located near the equipment and be easily accessible 5 Connect AC power to the transformer 6 Turn on the host device When the scanner first receives power the blue LED will turn on the scanner will simultaneously beep once and flash the white LED Plugging the scanner into the serial port of...

Page 11: ...device When the scanner first receives power the blue LED will turn on the scanner will simultaneously beep once and flash the white LED Plugging the scanner into the serial port of the PC does not guarantee that scanned information will appear at the PC A software driver and correct configuration setting are also required for proper communication to occur See page 5 Applicable for IBM Host applic...

Page 12: ...ments of the power supply to make sure the voltage matches the AC outlet The outlet must be located near the equipment and be easily accessible 6 Connect AC power to the transformer 7 Turn on the host device When the scanner first receives power the blue LED will turn on the scanner will simultaneously beep once and flash the white LED Powering the IS3480 directly from the host device can sometime...

Page 13: ...e outlet must be located near the equipment and be easily accessible 5 Connect AC power to the transformer 6 Turn on the host device When the scanner first receives power the blue LED will turn on the scanner will simultaneously beep once and flash the white LED Powering the IS3480 directly from the host device can sometimes cause interference with the operation of the scanner or the computer Not ...

Page 14: ...de enabled For information on configuring the IS3480 38 for USB Serial Emulation Mode please refer to Section P Low Speed USB in the MetroSelect Configuration Guide MLPN 00 02407 When the scanner first receives power the blue LED will turn on the scanner will simultaneously beep once and flash the white LED Plugging the scanner into the USB port of the PC does not guarantee that scanned informatio...

Page 15: ...ulation Mode enabled If the Recall Defaults bar code is scanned while reconfiguring the scanner the laser emulation mode will no longer be enabled Scan the following bar code to re enable the laser emulation interface This feature is only supported for IS3480 104 models Enable Laser Emulation Mode 9 9 9 9 7 9 ...

Page 16: ...it Each pattern mode can be configured to use one of three scan patterns listed below Please refer to the MetroSelect Configuration Guide for information on changing the default scan pattern settings all scan lines on omnidirectional reading single line menu reading horizontal raster If CodeGate is enabled it will apply to the secondary pattern mode when scanning For detailed information on CodeGa...

Page 17: ...set to single line menu reading with a 10 second button click timeout configured 1 The primary scan pattern is active when the scanner starts 2 To activate the secondary scan pattern press and release the button 3 To decode and transmit the bar code press and release the button The scanner will beep once 4 To reactivate the primary scan pattern double click the button or after 10 seconds of no sca...

Page 18: ...tern has been set to single line menu reading with a 10 second button click timeout configured 1 The primary scan pattern is active when the scanner starts 2 To activate the secondary scan pattern press and release the button 3 The unit will beep once as it decodes and transmits the bar code 4 To reactivate the primary scan pattern double click the button or after 10 seconds of no scanning the uni...

Page 19: ... timeout configured 1 The primary scan pattern is active when the scanner starts 2 To activate the secondary scan pattern press and hold the button 3 To scan the bar code align the laser line over the bar code while continuing to hold down the button 4 To transmit the bar code release the button The scanner will beep once 5 To scan and transmit additional bar codes repeat steps 2 through 4 6 The p...

Page 20: ... 10 second button click timeout configured 1 The primary scan pattern is active when the scanner starts 2 To activate the secondary scan pattern press and hold the button 3 To scan and transmit the bar code align the laser line over the bar code while continuing to hold down the button The scanner will beep once to indicate the bar code has been scanned and transmitted 4 The primary scan pattern w...

Page 21: ... code type When activated this mode provides visual and audible feedback indicating how the scanner is scanning Number of Illuminated LEDs Beeper Pitch of Maximum Read Rate 4 high 81 100 3 61 80 2 41 60 1 21 40 0 low 0 20 For further information on the sweet spot mode and instructions on how to enable it refer the MetroSelect Configuration Guide 00 02407 ...

Page 22: ...hite light does not flash then the bar code has not been successfully read Razzberry Tone This is a failure indicator Refer to Failure Mode Indicators on page 20 Three Beeps during operation When placing the scanner in configuration mode the white LED will flash while the scanner simultaneously beeps three times The white and blue LEDs will continue to flash until the unit exits configuration mode...

Page 23: ...canner successfully reads a bar code the white LED will flash and the scanner will beep once If the white LED does not flash or the scanner does not beep once then the bar code has not been successfully read Steady White and Blue After a successful scan the scanner transmits the data to the host device Some communication modes require that the host inform the scanner when data is ready to be recei...

Page 24: ...experienced a motor failure Return the unit to an authorized service center for repair Continuous Razzberry Tone with Both LEDs Off If upon power up the scanner emits a continuous razzberry tone then the scanner has an electronic failure Return the unit to an authorized service center for repair Three Beeps On Power Up If the scanner beeps three times on power up then the nonvolatile memory that h...

Page 25: ...SCANNER OPERATION Depth of Field Specifications Normal Scan Zone Specifications are based on a 0 33 mm 13 mil bar code Figure 9 Normal Depth of Field All specifications are subject to change without notice ...

Page 26: ...ANNER OPERATION Depth of Field Specifications Reduced Scan Zone Specifications are based on a 0 33 mm 13 mil bar code Figure 10 Reduced Depth of Field All specifications are subject to change without notice ...

Page 27: ... Bar Code Element Width Normal Scan Zone MINIMUM BAR CODE ELEMENT WIDTH A B C D E F mm 13 15 19 25 33 66 mils 5 2 5 7 7 5 10 13 26 Figure 11 Normal Scan Zone by Bar Code Element Width All specifications are subject to change without notice ...

Page 28: ...Bar Code Element Width Reduced Scan Zone MINIMUM BAR CODE ELEMENT WIDTH A B C D E F mm 13 15 19 25 33 66 mils 5 2 5 7 7 5 10 13 26 Figure 12 Reduced Scan Zone by Bar Code Element Width All specifications are subject to change without notice ...

Page 29: ... the IR in the activation area will cause the scanner to exit power save mode The laser will automatically turn back on preparing the scanner for bar code recognition decoding and transmission Figure 13 IR Activation Range All specifications are subject to change without notice Refer to the MetroSelect Configuration Guide 00 02407 for additional information on configurable power save modes ...

Page 30: ...owers up but does not beep The beeper is disabled Enable the beeper No tone is selected Select a tone The unit powers up but does not scan and or beep The unit is trying to scan a particular symbology that is not enabled UPC EAN Code 39 Interleaved 2 of 5 Code 93 Code 128 and Codabar are enabled by default Verify that the type of bar code being read has been selected The scanner has been programme...

Page 31: ...f it is a check digit character or border problem The scanner is not configured correctly for the type of bar code Check if check digits are set properly The minimum symbol length setting does not work with the bar code Check if the correct minimum symbol length is set During power up the unit beeps three times There is a non volatile RAM failure Contact a service representative During power up th...

Page 32: ...y using the MetroSelect Configuration Guide MLPN 00 02407 Keyboard Wedge Only The unit scans the bar code but there is no data The unit may not be configured correctly Make sure the scanner is configured for the appropriate mode The unit scans but the data is not correct The unit may not be configured correctly Make sure that the proper PC type ie AT or PS2 is selected Verify correct country code ...

Page 33: ...ndard 1 D bar codes including GS1 DataBar System Interfaces RS232 Keyboard Wedge Stand Alone Keyboard Light Pen Emulation RS485 Low Speed USB Keyboard Emulation Serial Emulation Laser Emulation RS232 TTL Print Contrast 35 minimum reflectance difference No Characters Read Up to 80 data characters Maximum number will vary based on symbology and density Beeper Operation 7 tones or no beep Indicators ...

Page 34: ... 5VDC Standby Current 200 mA typical at 5VDC DC Transformers Class II 5 2VDC 1A For regulatory compliance information see pages 44 46 Environmental Operating Temperature 20 C to 40 C 4 F to 104 F Storage Temperature 40 C to 60 C 40 F to 140 F Humidity 5 to 95 relative humidity non condensing Contaminants Sealed to resist airborne particulate contaminants Ventilation None required Specifications su...

Page 35: ...Built in PC Keyboard Wedge Interface is designed to be used for keyboard emulation only Many RS232 configurable functions e g formatting available in other Honeywell scanners are also available as keyboard wedge functions The following are the most important selectable options specific to the keyboard wedge Keyboard Type AT includes IBM PS2 models 50 55 60 80 IBM PS2 includes models 30 70 8556 Key...

Page 36: ...This user friendly Windows based configuration program allows you to simply point and click at the desired imager options MetroSet2 is available for download at www honeywellaidc com Serial Programming This mode of configuration is ideal for OEM applications Serial programming mode gives the end user the ability to send a series of commands using the serial port of the host system The commands are...

Page 37: ...into a serial communication port on the host system 2 Start the MetroSet2 software 3 Click on the plus sign next to POS Scanners to expand the supported scanner list 4 Choose the Quantum E T from the list 5 Click on the Configure Quantum E T Scanner button 6 Choose Flash Utility from the options list located on the left side of the screen 7 Click on the Open File button in the Flash Utility window...

Page 38: ...f the interface supports a parameter listed in the charts on the following pages a check mark will appear PARAMETER DEFAULT USB RS232 OR RS232 TTL LIGHT PEN RS485 KBW LASER EMULATION UPC EAN Code 128 Code 93 Codabar Interleaved 2 of 5 ITF MOD 10 Check on ITF Code 11 Code 39 Full ASCII Code 39 MOD 43 Check on Code 39 MSI Plessey MSI Plessey 10 10 Check Digit MSI Plessey MOD 10 Check Digit Paraf Sup...

Page 39: ...s Scanned Spaces High as Scanned DTS SIEMENS DTS NIXDORF NCR F NCR S Poll Light Pen Source Beeper Tone Normal Beep Transmit Sequence Before Transmit Communication Timeout None Razzberry Tone on Timeout Three Beeps on Timeout No Beeps on Timeout Enter Power Save Mode 10 mins Same Symbol Rescan Timeout 500 msecs Programmable in 50 msec steps MAX 6 35 seconds Intercharacter Delay Programmable in 1 ms...

Page 40: ...UPC E Convert EAN 8 to EAN 13 Transmit UPC A Number System Transmit UPC A Manufacturer ID Transmit UPC A Item ID Transmit Codabar Start Stop Characters CLSI Editing Enable Transmit Mod 43 Check Digit on Code 39 Transmit Code 39 Stop Start Characters Transmit Mod 10 ITF Transmit MSI Plessey Check Characters Parity Space Baud Rate 9600 8 Data Bits 7 Data Bits Stop Bits 2 Transmit Sanyo ID Characters...

Page 41: ...Carriage Return Line Feed disabled by default in KBW Tab Prefix Tab Suffix DE Disable Command FL Laser Enable Command DTR Handshaking Support RTS CTS Handshaking Character RTS CTS Message RTS CTS XON XOFF Handshaking ACK NAK Two Digit Supplements as code 39 as code 39 Five Digit Supplements as code 39 as code 39 Bookland as code 39 as code 39 977 2 digit Supplemental Requirement Applicable for IBM...

Page 42: ...MAX 800 msec Coupon Code 128 as code 39 as code 39 Programmable Code Lengths 7 avail Programmable Prefix Characters 10 avail Programmable Suffix Characters 10 avail Prefixes for individual Code Types Editing Inter Scan Code Delay Programmable 100 µsec steps 800 µsec Function Control Key Support Minimum Element Width Programmable in 5 6 µsec steps 1 msec Normal Depth of Field Reduced Depth of Field...

Page 43: ...put 3 RS232 Receive Input 3 RS232 Receive Input 4 PC Data 4 RTS Output 5 PC Clock 5 CTS Input 6 KB Clock 6 DTR Input LTPN Source 7 PC 5V 7 Reserved 8 KB Data 8 LTPN Data 9 5VDC 9 5VDC 10 Shield Ground 10 Shield Ground IS3480 38 RS232 Low Speed USB IS3480 11 RS485 Pin Function Pin Function 1 Ground 1 Ground 2 RS232 Transmit Output 2 RS232 Transmit Output 3 RS232 Receive Input 3 RS232 Receive Input ...

Page 44: ...r Emulation Pin Function 1 Ground 2 RS232 Transmit Output 3 RS232 Receive Input 4 RTS Output TTL RS232 Flip Sense 5 CTS Input TTL RS232 Trigger Emulation Output 6 DTR Input TTL RS232 Scan Enable 7 Receive TTL RS232 Good Read 8 Transmit TTL RS232 Scan Data 9 5VDC 10 Shield Ground ...

Page 45: ...sents a successful bar code read Can be used to drive an external LED Requires an external current limiting resistor of 182 ohms 3 Aux Beeper Open collector output Pulsed output 50mA sink current at a frequency of 16 67 kHz for duration of 60 ms Represents a successful bar code read Can be used to drive an external beeper 4 Aux Active Active HIGH input signal for external trigger A HIGH on this pi...

Page 46: ...TR Input Light Pen Source 5 Power Signal Ground 6 Light Pen Data 7 CTS Input 8 RTS Output 9 5VDC USB Power Communication Cable 59 59235x N 3 Pin Function USB Non Locking 1 PC 5V V_USB 2 D 3 D 4 Ground Shield Shield Stand Alone Keyboard PowerLink Cable 59 59020x 3 Pin Function 6 Pin Male Mini DIN Connector 1 PC Data 2 No Connect 3 Power Ground 4 5VDC PC Power to KB 5 PC Clock 6 No Connect 9 Pin D T...

Page 47: ...r cable with a 5 pin DIN male connector on one end and a 6 pin mini DIN female connector on the other According to the termination required connect the appropriate end of the adapter cable to the PowerLink cable leaving the necessary termination exposed for connecting to the keyboard and the keyboard port on the PC Keyboard Wedge Adapter Cable Pin Function 5 Pin DIN Male 1 PC Clock 2 PC Data 3 No ...

Page 48: ...ions Le client ne doit en aucun cas essayer d entretenir lui même le scanner ou le laser Ne regardez jamais directement le rayon laser même si vous croyez que le scanner est inactif N ouvrez jamais le scanner pour regarder dans l appareil Ce faisant vous vous exposez à une rayonnement laser qú êst hazardous L emploi d appareils optiques avec cet équipement laser augmente le risque d endommagement ...

Page 49: ...lled and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense Any unauthorized changes or modifications to this equipment could void the user s authority to operate this de...

Page 50: ...terference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy an...

Page 51: ...ng HII In the event that the product is returned to HII or its authorized service center within the Warranty Period and HII determines to its satisfaction that the product is defective due to defects in materials or workmanship HII at its sole option will either repair or replace the product without charge except for return shipping to HII EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW THE ...

Page 52: ...of Use of any peripherals not provided by the manufacturer may result in damage not covered by this warranty This includes but is not limited to cables power supplies cradles and docking stations HII extends these warranties only to the first end users of the products These warranties are non transferable The duration of the limited warranty for the IS3480 is three 3 year s The accessories have a ...

Page 53: ...49 PATENTS For patent information please refer to www honeywellaidc com patents ...

Page 54: ...ce 47 D DC 2 30 Default Settings 12 13 31 34 38 Depth of Field Normal 21 23 29 38 Reduced 22 23 24 29 38 E EMC 45 EMI 45 Emissions 45 F Failure Modes 20 Firmware 33 Flash ROM 1 33 H Host 26 28 I Immunity 45 Indicator Audible 4 12 18 20 26 28 29 Failure 20 Visual 4 18 20 26 28 29 Interface 29 Keyboard Wedge 1 8 28 34 38 Laser Emulation 1 6 11 34 38 Light Pen 1 6 34 38 RS232 1 6 28 34 38 RS232 TTL 1...

Page 55: ... TTL 6 31 RS485 7 34 38 Rubber Utility Seal 3 4 S Safety 44 46 Scan Lines 29 Scan Pattern 1 29 Horizontal Raster 12 Omnidirectional 12 17 Primary 12 17 Secondary 12 17 Single Line 12 17 Scan Speed 29 SELV 6 10 Single Line 12 17 Specification Electrical 30 Environmental 30 Mechanical 30 Operational 29 Stand Alone Keyboard 9 Storage 30 Sweet Spot Mode 17 38 T Tone 1 18 Transformer 2 30 Troubleshooti...

Page 56: ...co Telephone 01 800 HONEYWELL 01 800 466 3993 E mail soporte hsm honeywell com Europe Middle East and Africa Telephone 31 0 40 7999 393 Fax 31 0 40 2425 672 E mail hsmeurosupport honeywell com Hong Kong Telephone 852 29536436 Fax 852 2511 3557 E mail aptechsupport honeywell com Singapore Telephone 65 6842 7155 Fax 65 6842 7166 E mail aptechsupport honeywell com China Telephone 86 800 828 2803 Fax ...

Page 57: ...263 9689 E mail laservice honeywell com Brazil Telephone 55 11 5185 8222 Fax 55 11 5185 8225 E mail brservice honeywell com Mexico Telephone 01 800 HONEYWELL 01 800 466 3993 Fax 52 55 5531 3672 E mail mxservice honeywell com Europe Middle East and Africa Telephone 31 0 40 2901 633 Fax 31 0 40 2901 631 E mail euroservice honeywell com Hong Kong Telephone 852 29536436 Fax 852 2511 3557 E mail apserv...

Page 58: ...54 CUSTOMER SUPPORT Online Product Service and Repair Assistance You can also access product service and repair assistance online at www honeywellaidc com ...

Page 59: ......

Page 60: ...Honeywell Scanning Mobility 9680 Old Bailes Road Fort Mill SC 29707 www honeywellaidc com 00 02026 Rev H 11 10 ...

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