Honeywell Midas-M, User Manual

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Warranty
All products are designed and manufactured to the latest internationally recognized standards
by Honeywell Analytics under a Quality Management System that is certified to ISO 9001.
As such, the Midas-M Transmitter (including the pump) is warranted under proper use, to the
original end- user purchaser, against any defects in materials or workmanship related failures
for a period of 12 months from the date of first turn-on or 18 months from delivery from
Honeywell Analytics to the customer, whichever is less. Separate warranty conditions apply to
the sensor cartridges limited as indicated below. During this period, Honeywell Analytics will
repair or replace defective parts on an exchange basis, F.O.B. to approved service centers on a
global basis.
This warranty does not cover damage caused by accident, abuse, abnormal operating conditions
or extreme poisoning of the sensor cartridge.
Defective equipment must be returned to Honeywell Analytics for repair. Before returning
materials for repair or replacement, the Customer must obtain a Service Event Number (SE#) by
contacting Honeywell Analytics Service in advance; include a detailed report stating the nature
of the defect and ship the equipment prepaid to Honeywell Analytics’ factory. If no detail report
is included, Honeywell Analytics reserves the right to charge an investigative fee (prices available
upon request) before any repair or replacement is performed. Returned goods must detail the
Service Event Number (SE#) clearly on the package.
Service in the field or at the customer’s premises is not covered under these warranty terms.
Time and travel expenses for on-site warranty services will be charged at Honeywell Analytics’
normal billing rates.
Contact your Honeywell Analytics representative for information on available Service Contracts.
Honeywell Analytics shall not be liable for any loss or damage whatsoever or howsoever
occasioned which may be a direct or indirect result of the use or operation of the Contract
Goods by the Buyer or any Party.
This warranty covers the gas detector and parts sold to the Buyer only by authorized distributors,
dealers and representatives as appointed by Honeywell Analytics. This warranty does not cover
defects attributable to improper installation, repair by an unauthorized person or the use of
unauthorized accessories/parts on the product. A warranty claim will only be accepted if a proof
of purchase is submitted and all conditions obtained within this Warranty are met.
Honeywell Analytics reserves the right to validate any warranty claim prior to processing. Upon
acceptance of a warranty claim, Honeywell Analytics will repair or replace the defective product
free of charge. The initial warranty period is not extended by virtue of any works carried out
there after.
Instruments which have been repaired or replaced during the warranty period are warranted for
the remainder of the unexpired portion of the original warranty period.
Honeywell Analytics is released from all obligations under its warranty in the event repairs or
modifications are made by persons other than its own authorized personnel, unless such work is
Midas-M 105 User Manual