MeshGuard User’s Guide
37
8
Troubleshooting
Failure Symptom
Cause
Solution
Cannot turn on
Battery charge too low
Battery has been
changed
New battery needs to
be discharged before
use
Replace battery
Wait at least 60
seconds to turn on
MeshGuard
Check RAE Systems
web site for inform-
ation on batteries
Abnormally high
reading
Incorrect gas
calibration
Sensor low sensitivity
to calibration gas
Recalibrate
Replace the sensor
“
－
0” Alarm
Sensor zero drift
Perform zero
calibration
Controller cannot
receive the
MeshGuard’s signal
Too much distance
between the
MeshGuard and the
controller.
There is an obstruction
between the
MeshGuard and the
controller.
Controller does not
receive completed data
packet
Battery is low
MeshGuard and
controller have different
Pan ID numbers
The distance should be
300 m, line of sight.
Deploy RTR MeshGuard
or MeshGuard Router(s).
Relocate the
MeshGuard or deploy
RTR MeshGuard or
MeshGuard Router(s).
Press [Y/+] on the
detector to force it to
send data packets
Replace battery
Set both units to have
the same Pan ID
number
No Antenna Icon
There is no reader or
controller nearby.
The controller or
reader’s network has
changed.
The MeshGuard is out
of its RF range.
Battery is low
Move the MeshGuard
closer to a working
controller or reader.
Perform the network
searching function in
diagnostic mode.
Move the MeshGuard
close to a working
controller or reader
and Press [Y/+]
Replace battery
Others
Turn MeshGuard off
and on again.
Consult RAE Systems
Customer Service.
