Honeywell Lyric C2 User Manual Download Page 36

  

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Is there a chance to have a high detection rate if I install this camera facing the smoke 
alarm direction?

Our camera microphone is designed to detect the sound coming from all directions. So, 
you can place your camera wherever you want to focus, but follow the instructions above 
to ensure compatibility by testing it the first time you use it.

I see that sometimes the camera sends a false alarm (prompted by sounds from my 
microwave) as “smoke detected”, what should I do?

To provide the best experience to the customer, the camera is programmed to detect any 
alarm-like sound. If the false alarm continues try changing the sensitivity level to “low” in 
sound configuration page. In all events, once you change the setting you will need to re 
test the camera with your detector to ensure that it detects the alarm sounds and delivers 
an alert to the app.

Will this camera detect the sound if the camera is installed on the second floor and the 
smoke alarm emanates from first floor?

The camera is designed to detect the smoke alarm sound as long as the distance of the 
camera from the source of the beeping smoke detector is within 49 feet or 15 meters, even 
if it is partitioned by glass/ door. You will need to test the camera with the detector to 
ensure that it is working and sending alerts to the app.

Will this camera always listen for smoke alarm sound AND any other sound detection as 
well?

We programmed the camera to detect any sound which meets certain criteria on the 
sensitivity level at which you configured the camera. The camera will send the smoke 
alert notification if the detected sound gets classified as a smoke alarm (based on internal 
libraries), otherwise the camera will send out the notification simply as “sound detected”.

Can I program my camera to receive audio alerts from beeping smoke alarms only, and 
no other audio sounds?

Not right now. However, we continue to upgrade the App features and this customization 
could be part of future releases of the App.

Summary of Contents for Lyric C2

Page 1: ...hese instructions carefully Failure to follow these instructions may damage the product or cause it to not function as intended Download the Lyric app To setup and use your new security camera search for Honeywell Lyric in the App Store or Google Play GET IT ON Lyric ...

Page 2: ...elp If you need help at any point during the installation and setup of the Wi Fi Security Camera please contact Honeywell Lyric Support Web YourHome Honeywell com Email MyLyric honeywell com Phone 1 800 633 3991 ...

Page 3: ...3 Without stand 3 Installation 4 Download the Honeywell Lyric app 4 Launch the Lyric app 4 Connect the power cord 4 Connect 5 Connect to mobile device 5 Connect to Wi Fi 5 Status LEDs 6 Operation 7 Remove replace the stand 7 Lyric app experience 7 Reset 7 SD card 7 ...

Page 4: ... notification type 10 Select alert recipients 11 Review clips 11 Camera settings 12 Turn the LED on and off 14 Turn the microphone on and off 14 Motion detection 15 Sound detection 16 Smoke or carbon monoxide alarm detection 17 Baby cry detection 17 Delete a camera 18 ...

Page 5: ...v Set up detection zones 20 Geofencing setup 19 App settings and account info 22 Manage messages 23 Firmware update 24 Frequently Asked Questions 25 Specifications 33 FCC Regulations 34 Warranty 36 ...

Page 6: ...vi ...

Page 7: ...Security Camera Optional mounting screws Power cord and adapter 8 GB microSD Card Download the app You need the Lyric app and an account to set up and use your new camera Search for Honeywell Lyric in the App Store or Google Play After downloading follow the instructions in the app See Frequently Asked Questions on page 25 for any questions regarding installation and operation of your Lyric camera...

Page 8: ...2 Camera overview LED indicator Camera lens Power cord Stand wall mount Backplate and rubber feet Reset hole SD card and slot ...

Page 9: ...3 Placement With stand Place the camera in a desired location for viewing and recording Without stand You can also mount the camera directly to the wall without the stand ...

Page 10: ... mobile device 2 Search for Honeywell Lyric in the App Store or Google Play 3 Download the Honeywell Lyric app Connect the power cord 7 Plug the power cord s micro USB end into the camera 8 Plug the power cord s USB end into the wall outlet adapter and plug your camera into a power outlet 9 Wait until the LED on the camera blinks blue about 1 minute then press NEXT Note If the LED turns solid red ...

Page 11: ...amera For one camera it will connect automatically For more than one camera the app will prompt you to select one camera at a time Each camera has a unique Media Access Control MAC ID printed on the back The MAC ID is a unique identifier assigned to the camera Use that ID to select the camera you want to connect 3 A QR code will display in the app as shown in the image above To connect your camera...

Page 12: ...lid Red for 2 seconds Setup timed out or connection failed The LED will then turn solid purple Unplug camera plug it back in and restart the process Solid Purple QR Code scan complete See Connect to Wi Fi on page 5 Blinking Green Connecting to Wi Fi network Solid Green Connected to Wi Fi network During operation Blinking Green Connecting to Wi Fi network Solid Green Connected to Wi Fi and operatin...

Page 13: ...to view live video from that camera Reset If your Wi Fi connection fails or you need to connect to a different Wi Fi network insert one end of a paperclip into the reset hole Press and hold it for 10 seconds until you hear a chirp Then re start the connection process This erases the SD card but clips remain in the cloud unless you delete them during your subscription period SD card The camera come...

Page 14: ...ring livestream Images are saved to mobile device s photos Video clips When the camera detects motion or sound it records a clip Those clips are listed in chronological order here Swipe up to see the list of clips then swipe up or down to see the full list Press a clip to watch it Clips are saved to the cloud and are available for the length of time determined by your subscription level Push to Ta...

Page 15: ...estreams are in HD If data limits are a concern change this setting to Auto or Low or only use livestreaming when you need to See Video quality on page 13 In 1080p 2Mbps 30 fps Mode Minimum bandwidth required for 1080p Full HD live streaming 2 048 Mbps Minimum bandwidth required for successful motion and audio detection and clip upload 1 867 Mbps In 1080p 1Mpbs 15fps Mode Minimum bandwidth require...

Page 16: ...ismiss to remove the Alert 5 To dismiss all Alerts press Edit then press DISMISS ALL Select alert notification type 1 Press the side menu button on the home screen 2 Press Alerts and Notifications 3 Select the notification type you want to set Camera Status Motion Event or Sound Event 4 Choose to turn on or off the following types of notifications Camera Status ON OFF alert displayed in the Alerts...

Page 17: ...ome screen 2 Press Manage Users 3 Press Add User at the bottom of the app 4 Enter the email address of the person you want to add to the camera then press SEND Review clips 1 Swipe up from the bottom of the home screen to show clips 2 Press a clip to watch it 3 Press FILTER to sort the clips then select a filter type All New Viewed Downloaded ...

Page 18: ... settings on Look for the name you gave the camera when installed 3 To change the camera mode press Camera Mode 4 Press a setting for the camera mode Manual turn the camera on or off using the app Geofencing the camera turns on when you leave the area and turns off when you return 5 To change the night vision settings press Night Vision 6 Press a setting for night vision Auto the camera adjusts it...

Page 19: ...ome screen 2 Press the camera you want to change the settings on Look for the name you gave the camera when installed 3 Press Video Quality 4 Press a setting for video quality Auto the camera adjusts its settings automatically Low lower quality video that uses less data or bandwidth VGA High higher quality video that uses more data or bandwidth 1080p HD ...

Page 20: ...you gave the camera when installed 3 Use the Camera LED switch to turn the LED on or off Turn the microphone on and off If you want to turn the camera s microphone off or back on it is easy to do using the app 1 Press the side menu button on the home screen 2 Press the camera you want to change the settings on Look for the name you gave the camera when installed 3 Use the Camera Microphone switch ...

Page 21: ...ic areas within the camera frame See Set up detection zones on page 20 for more information 1 Press the side menu button on the home screen 2 Press the camera you want to change the settings on Look for the name you gave the camera when installed 3 Press Motion Detection 4 Use the Motion Detection switch to turn motion detection on or off 5 Adjust how big of a movement within the camera s field of...

Page 22: ...se the Sound Detection switch to turn sound detection on or off 5 Adjust the volume of sound that triggers a Sound Event within the camera s sound detection range Selecting Low Normal or High Low detects only loud sounds such as a motorcycle or food processor around 80 100 decibels Normal detects general sounds like a refrigerator air conditioner or conversation around 50 100 decibels High detects...

Page 23: ...camera is within range of a smoke or CO alarm 2 Press and hold the Test button on your smoke CO detector for at least 5 seconds or 3 cycles of the detector s alarm A shorter test might not trigger a sound event 3 You should receive a Smoke Alarm alert in the app If you don t change the camera location or the sound detection sensitivity Baby cry detection If a baby cries within sound detecting rang...

Page 24: ...n 2 Press the camera you want to delete Look for the name you gave the camera when installed 3 Press Camera Configuration 4 Press DELETE CAMERA Note Deleting the camera from the app will result in losing all stored video clips that have not been saved to another device 5 To re install the camera follow the steps in Launch the Lyric app on page 4 ...

Page 25: ...e side menu button on the home screen 2 Press Geofence 3 Use the Geofence this Location switch to turn geofencing on or off 4 When geofencing is on the Location Status will indicate whether you are Home or Away 5 Press Geofence Radius to change how close your smartphone is to the camera for it to turn on when Away or off when Home 6 Press the black dot and drag the geofence radius to the size you ...

Page 26: ...s Motion Detection Note The app will need access to the camera so you can set up detection zones 4 The default area for Zone 1 is the entire snapshot To re size drag the rectangle from any corner or edge Drag from the center to re locate 5 Set the desired sensitivity for Zone 1 by selecting Low Normal or High Off no motion detection in this zone Low detects only big movement Normal detects general...

Page 27: ...1 Set up detection zones 6 Press Zone 2 7 Press Enable this Detection Zone 8 Re size or re locate Zone 2 the same way you did Zone 1 Note Zones can not overlap 9 Set up Zone 3 and Zone 4 in the same way ...

Page 28: ... screen 2 Press App Settings Info 3 Select any of the menu options for more information Follow these steps to see your account information such as name email address password reset etc 1 Press the side menu button on the home screen 2 Press My Account 3 Change your name email address password or access Follow the steps in the app to complete ...

Page 29: ... manage messages about motion or sound detected by your camera 1 Press the side menu button on the home screen 2 Press Messages 3 The messages are displayed 4 Press a message to read it 5 Press the back arrow to go back to the list of messages ...

Page 30: ...e to your camera The app will notify you that a firmware update is in progress and that you must not turn off your camera while the firmware is being updated These firmware upgrades are an important part of keeping your camera working properly Important Do not unplug the camera during the firmware update ...

Page 31: ...reen 4 If the camera LED is not green unplug the camera from wall outlet wait 10 seconds and plug it back in If you can livestream from the camera it is now available 5 There are other networks and servers involved in the data transfer process and one of them could be down temporarily Wait a bit and try again 6 If none of these steps solves the problem contact Honeywell Lyric Support at 1 800 633 ...

Page 32: ...tier of 1 7 or 30 days How long can I livestream from the camera You have unlimited livestream sessions with your camera to look in on what s happening at any given moment Each livestream session is 90 seconds long to conserve bandwidth You can start a new livestream session immediately after one expires If data limits are a concern change video quality settings to Auto or Low or only use livestre...

Page 33: ... requires Wi Fi to work with the app What if I can t find my Wi Fi network in the app to connect my camera 1 The camera could be too far from the router or there might be too many routers near the camera Press the Refresh button in the app and try again 2 Check the Wi Fi connection status in the Wi Fi settings menu of your mobile device If your mobile device is connected you should be able to conn...

Page 34: ...ry times are subject to the limitations of your network and Wi Fi performance How do I get the alert notification of smoke alarm If you have the intelligent sound detection feature enabled the camera will send the app notification as Smoke alarm detected from CAM at your HOME OFFICE and send a message to the registered email address once the alarm sound is detected by the camera If the camera does...

Page 35: ...and then press Test button on your smoke CO detector and hold for at least 5 seconds or hold until 3 cycles of alarm sounds are heard Otherwise the C2 will not detect the alarm sound It is especially important to do this to avoid any false alerts from other similar sounding devices in your house like microwaves etc Will this camera detect smoke alarm sounds from devices of all brands What brands o...

Page 36: ...f the camera is installed on the second floor and the smoke alarm emanates from first floor The camera is designed to detect the smoke alarm sound as long as the distance of the camera from the source of the beeping smoke detector is within 49 feet or 15 meters even if it is partitioned by glass door You will need to test the camera with the detector to ensure that it is working and sending alerts...

Page 37: ... and that should solve the problem What will the camera do next once it detected beeping smoke alarm sound Will it also send a message to a fire station As this is a Do It Yourself camera it would not notify fire station For further peace of mind you can upgrade to professionally monitored security from Honeywell The camera will send you an in app and email notification like any other audio or mot...

Page 38: ...starts almost immediately but it could take 30 seconds or longer depending on your network and Wi Fi performance to view the new clips on your Lyric App My smoke detector is 10 20 years old Will this camera detect the sound Test the compatibility of the smoke or CO detector and the camera See Smoke or carbon monoxide alarm detection on page 17 If you need further assistance please Honeywell Lyric ...

Page 39: ...Full HD 30 fps Video Resolution 2 MP JPEG Video Compression MPEG 4 H 264 Field of View 145 6x Digital Zoom Wi Fi Connectivity IEEE 802 11 b g n Dual Band 2 4 5 GHz Minimum Bandwidth 2 048 Mbps Power Supply 5V 2A AC Operating Temp 32 104 F 0 40 C microSD Card capacity Up to 64 GB SDXC recommend class 10 microSD Card 8 GB card included Night Vision Up to 32 8 ft 10 m ...

Page 40: ...inst harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or ...

Page 41: ...r transmitter IC Regulations This device complies with Industry Canada license exempt RSSs Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device IC Radiation Exposure Statement This equipment complies with IC RSS 102 radiation exposure limit...

Page 42: ...36 Warranty For warranty information go to yourhome honeywell com ...

Page 43: ...37 ...

Page 44: ...ogies Honeywell 1985 Douglas Drive North Golden Valley MN 55422 YourHome Honeywell com U S Registered Trademark 2017 Honeywell International Inc 33 00292 01 M S 08 17 Printed in U S A Lyric C2 Wi Fi Security Camera 33 00292 01 ...

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