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Button name, indicator LED light and function

1. FEED button

Press the FEED paper manually.

2. Paper indicator (LED light)

If blue and red lights are on, which means lacking of paper. No alarm 

means normal status.

3. Power indicator

If light on, which means connecting properly.

4. Error indicator

When paper out, cutter error or printing head overheat, the alarm 

indicator beeps.

Self Test

Method :  When the printer is power-connected, press “FEED” button 

and turn on the printer at the same time. Release the “FEED” button 2 

seconds later, then the completed self test page will be printed out to 

show printer setting.

Method to enter hexodecimal mode

Method : When the printer is power-connected, press”FEED” button and 

turn on the printer at the same time. For about  10 seconds, release 

“FEED” button to enter data hex dump mode. It will print “Hexadecimal 

Dump” on the paper.

Reset

Method :  When the printer is power-connected, press “FEED” button 

and turn on the printer at the same time for about 20 seconds. 

Resetting succeeded if beeps.

How to solve paper jam

1. Method one : Restart printer.

2. Method two :  Open the cover near the paper exit. Turn the gear on the 

cutter of the printing head, the cutter can be returned to the initial 

position. Then the printer can be print normally after opening the cover 

to reload the paper.

Caution : Do not forcibly open the cover to avoid damage to the printing 

head and cutter.

Cautions: 

1.  Be sure to install your printer on a stable surface and prevent it from 

vibration and impact.

2. Do not use and store in locations subject to high temperature, 

humidity or pollution levels. 

3. Connect the power adapter into a properly grounded outlet. Do not 

share the same plug socket with large-scale electrical motor or other 

motors which may cause the power supply voltage fluctuations. 

4. Avoid water or other conducive materials such as metal getting into 

the intern of printer. If it happens, unplug the AC power cord 

immediately. 

5. Do not print without paper, or it will damage the rubber roller and 

thermal printing head.

6. Unplug your printer before leaving it unused for an extended period. 

7. Never dissemble or modify the printer for repair or reconstruction. 

8. Be sure to use the original specified power source. 

9. Quality roll paper is recommended for premium printing and product 

maintenance. 

10. Be sure to turn the printer off when plugging and unplugging. 

11. Place the plug socket around the printer for convenience. 

12. This printer is used only below 5000 meters above sea level in 

tropical climate conditions.

Clearance 

Timely clean the printing head if one of the below conditions occurred: 

1. Unclear printing. 

2. Unclear vertical column in printing paper. 

3. Noisy feeding.

Cleaning steps are as follows: 

1. Turn off the printer and open the roll paper cover. Remove the roll 

paper if any. 

2. After printing, the thermal printing head can be very hot. Wait till the 

thermal printing head is cool before cleaning. 

3. Clean the thermal elements of the thermal printing head with a 

wrungout cotton moistened with an alcohol solvent. 

4. Wait till the ethanol completely volatilized to close cover. Then print 

selftest page.

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Summary of Contents for IMPACT IHR810

Page 1: ...vate Limited 1120 21 11th Floor Tower A DLF Tower Jasola Jasola District Centre New Delhi 110 025 India Customer complaints impact sps honeywell com Tollfree Number 18008907447 Web https impactbyhoneywell com IHR810 0006 A 05 To download driver https impactbyhoneywell com AIDC ihr810 thermal receipt printer html ...

Page 2: ...wer interface B Connect the data cable to the printer port C Connect the cash drawer to the printer Interface supported USB Serial Ethernet Paper roll installation Follow the steps below to install the roll paper 1 Open the roll paper cover 2 Insert the roll paper as the following illustration shows 3 Pull out a small roll of paper and close the roll paper cover 4 Tear up the spare roll paper 1 2 ...

Page 3: ...nt it from vibration and impact 2 Do not use and store in locations subject to high temperature humidity or pollution levels 3 Connect the power adapter into a properly grounded outlet Do not share the same plug socket with large scale electrical motor or other motors which may cause the power supply voltage fluctuations 4 Avoid water or other conducive materials such as metal getting into the int...

Page 4: ...ll alcohol completely volatilized close top cover and connect power again Try print self test page to make sure it works properly WARNING The company reserves all rights to modify the technology components software and hardware No part of this manual can be changed without agreement No part of chapter in this manual can be copied or transmitted in any format without permission 5 6 ...

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