Customer Support
客户支持
Technical Assistance
技术支持
If you need assistance installing or troubleshooting your device, please contacts us by using one of the methods below:
Knowledge Base
:
www.hasknowledgebase.com
如果您需要安装或故障排除，请通过以下途径联系我们：
知识库：
www.hsmknowledgebase.com
Our knowledge Base provides thousands of immediate solutions. If the knowledge Base cannot help, our Technical Support
Portal (see below) provides an easy way to report your problem or ask your question.
Technical Support Portal
:
www.hsmsupportportal.com
霍尼韦尔知识库提供上千种即可解决方案，如果知识库不能帮助您解决问题，则可登录霍尼韦尔技术支持网站提交您
的问题或询问问题。
技术支持网站：
www.hsmsupportportal.com
The technical Support Portal not only allows you to report your problem, but it also provides immediate solutions to your
technical issues by searching our Knowledge Base. With the Portal, you can submit and track your questions online and send
and receive attachments.
Web form
:
www.hsmcontactsupport.com
登录霍尼韦尔技术支持网站搜寻知识库，提交您的困难或问题，请求回电服务，或提供反馈。填写表格时，请提供尽
量详细的信息。您也可以上传附件进行说明。
网站表格：
www.hsmcontactsupport.com
。
You can contact our technical support team directly by filling out our online support. Enter your contact details and the
description of the question/problem.
Telephone
:
www.honeywellaidc.com/locations
For our latest contact information, please check our website at the link above.
您可通过在线支持直接联系我们的技术支持团队。
请输入您的联系方式并描述问题。
联系电话：
www.honeywellaidc.com/locations
有关我们最新的联系信息，请访问我们的网站上面的链接。
Product Service and Repair
产品服务与维修
Honeywell International Inc. provides service for all of its products through service centers throughout the world. To obtain
warranty or non-warranty service, please visit
www.honeywellaidc.com
and select
Support>Contact Service and Repair
to
see your region’s instructions on who to obtain a Return Material Authorization (RMA#). You should do this prior to returning
the product.
霍尼韦尔国际公司通过服务中心为公司所有产品向全世界提供服务。服务中心站点信息请访问：
www.honeywellaidc.com
，选择中文语言（
Chinese
），然后选择支持
>
联系支持
>
服务与维修。用户在把产品寄到维修
中心之前，请联系服务中心并拿到
RMA
（
Return Material Authorization
）号码。
Limited Warranty
有限质量保证
Refer to
www.honeywellaidc.com/warranty_information
for your product’s warranty information.
有关产品的质保信息，请访问
www.honeywellaidc.com/warranty information
。
Send Feedback
信息反馈
Your feedback is crucial to the continual improvement of documentation. To provide feedback about this manual, contact the
Honeywell Technical Communications department at [email protected].
您的反馈对我们提高文档质量来说十分重要。请直接联系技术交流部门提交你们对手册的反馈：
。