Honeywell HD3UH Configuration Manual Download Page 27

Page: 27 / 30

Troubleshooting

If you experience any of the following issues, use this troubleshooting guide to resolve the
problem. If the problem persists, contact Honeywell Systems Technical Support at the
following web address:

https://honeywellsystems.com/ss/techsupp/index.html

Nothing appears on the screen.

•

Check the power connection.

•

Check the video signal line connection.

•

Check the lens iris brightness level.

The video image is not clear.

•

Check if the lens is clean. Clean the lens with a soft cloth if necessary.

•

Adjust the focus lever of the lens.

•

Adjust the contrast level on the monitor.

•

Make sure the camera is not pointed directly at a bright light source. Move the
camera if necessary.

The video image is flickering.

•

Make sure the camera is not pointed directly at a bright light source. Move the
camera if necessary.

Summary of Contents for HD3UH

Page 1: ...Document 800 20541V2 Rev A 06 2015 Configuration Guide HD3UH X HD4UH X 960H Ultra Wide Dynamic Minidome Cameras HD3UH HD3UHX HD4UH HD4UHX ...

Page 2: ...ls V2 Rev A 06 2015 Updated from 800 20541V1 Corrected storage and operating temperatures Added digital zoom and horizontal angle of view specifications Removed Ext LED Setting and Smart IR Setting sections TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL CAUTION DO NOT OPEN RISK OF ELECTRIC SHOCK ...

Page 3: ...ompressor Setting 12 Defog Setting 12 AGC Auto Gain Control Setting 13 Sense up Setting 13 3D DNR Digital Noise Reduction Setting 14 Color Menu 14 White Balance Setting 14 Day Night Menu 16 D N Mode 16 D N Control Setting 16 Delay Setting 17 Function Menu 18 Sharpness Setting 18 Gamma Setting 18 Mirror and Flip Settings 19 D Zoom Digital Zoom Setting 19 ...

Page 4: ...u 23 Setting a Privacy Mask 23 Setup Menu 24 Communication Settings 24 View Angle Setting 24 Language Setting 25 Special Mode Settings 25 Initial Setting Default Settings 26 Exit Menu 26 SAVE EXIT 26 EXIT Without Saving 26 Troubleshooting 27 Specifications 28 ...

Page 5: ...era refer to the appropriate Quick Installation Guide for your camera Use the following sections to configure and use your 960H Ultra Wide Dynamic Minidome Camera OSD Menu page 6 for an overview of the OSD menus and settings Programming the Camera page 7 for information on navigating the OSD menus and configuring the camera settings Troubleshooting page 27 for some camera troubleshooting tips Spec...

Page 6: ...6 OSD Menu The camera has the following OSD menu structure ...

Page 7: ...rol board Move the joystick up or down to navigate through the menu options Move the joystick right to change a menu setting When a menu option or setting is followed by and arrow symbol press the joystick to access the next screen To go back to the main menu select RETURN or EXIT JUMP and then press the joystick Exposure Menu Exposure Lens Settings Select DC or MANUAL Press the OSD controller joy...

Page 8: ... the surroundings SHUTTER Select AUTO MANUAL SHUTTER or FLC FOCUS ADJUST AUTO Set to 1 60 1 50 MANUAL SHUTTER Select from 1 60 1 50 to 1 60000 FLC Flickerless Select if the camera image has some flickering When ON the default level is set automatically by the controlling lens depending on the installation circumstances ...

Page 9: ...of the surroundings SHUTTER Select AUTO MANUAL SHUTTER or FLC FOCUS ADJUST AUTO Set to 1 60 1 50 MANUAL SHUTTER Select from 1 60 1 50 to 1 60000 FLC Flickerless Select if the camera image has some flickering When ON the default level is set automatically by the controlling lens depending on the installation circumstances ...

Page 10: ...rly by masking the extremely bright areas on the screen Select HME from the BACKLIGHT setting to turn on HME Then configure the available parameters BLC Backlight Compensation LEVEL Use the slider to select an HME level from 0 to 20 The lower the setting the darker the HME mask will be on the screen MODE ALL DAY Select to run HME all the time NIGHT ONLY Select to only run HME at night B W mode onl...

Page 11: ...st H POS V POS H SIZE and V SIZE as desired These settings adjust the position and size of the BLC zone gray rectangle WDR Wide Dynamic Range Backlight Set the WEIGHT for the WDR Wide Dynamic Range level from LOW MIDDLE or HIGH default BLC zone ...

Page 12: ...t DRC to OFF LOW MIDDLE or HIGH Defog Setting The DEFOG setting will allow the camera to better process a scene that is obscured by fog Select DEFOG as ON from the EXPOSURE menu to turn on the DEFOG setting Then configure the available parameters Note If WDR and or DEFOG are enabled the DRC settings are automatically enabled and cannot be adjusted ...

Page 13: ...up Setting When set to ON SENSE UP automatically activates the slow shutter function when a scene is too dark Select a value from X2 to X32 to set the frame integration level The default setting is X4 MODE AUTO Select to have DEFOG turn on automatically when needed MANUAL Select to have DEFOG turn on manually LEVEL Select the DEFOG level from LOW MIDDLE or HIGH ...

Page 14: ... mode compensates for color temperature changes between 2400 K and 11000 K AWB Auto White Balance Control mode compensates for color temperature changes between 2000 K and higher than 15000 K PUSH Push mode automatically fixes the white balance based on current lighting For best results place a white item such as a piece of paper in front of camera during adjustment MANUAL Manual mode lets you man...

Page 15: ...15 ATW White Balance AWB White Balance Manual White Balance Push White Balance Setting Color Gain ...

Page 16: ... to select if the Day Night switch will be based on the AGC levels AUTO or using the IR LEDs EXT AUTO Camera automatically switches between day and night mode depending on the light level COLOR Camera remains in day mode color mode regardless of the light level B W Camera remains in night mode black white mode regardless of the light level ...

Page 17: ...reshold for switching Day to Night switching Night to Day and the current AGC level Delay Setting Use DELAY to select the time interval delay before switching from Day Mode to Night Mode The options are LOW MIDDLE default and HIGH AGC THRES Set when the camera switches between Day and Night AGC MARGIN Set the value that is added to the AGC Threshold Adjust this value based on the environment where...

Page 18: ...To adjust the image SHARPNESS select a value from 0 to 20 The default setting is 5 The higher the SHARPNESS value the sharper the image Gamma Setting To adjust the GAMMA level select a value from 0 45 to 0 64 The default setting is 0 55 ...

Page 19: ... Digital Zoom Setting The D ZOOM setting lets you enable disable digital zooming on the camera s field of view and to adjust the D ZOOM level from 1 0X to 8 0X The zoom will go to the center of the camera s field of view by default Motion Menu The camera can detect movement in a scene and display an alarm when movement is detected The Motion Menu is used to adjust the motion settings and options M...

Page 20: ...submenu to configure up to 4 motion detection zones WINDOW TONE Set the brightness level of the selected Zone WINDOW ZONE Select the motion detection Zone to adjust settings on 4 selectable zones WINDOW USE Separately enable disable each of the motion detection zones DET H POS Moves the selected zone s position right or left DET V POS Moves the selected zone s position up or down DET H SIZE Adjust...

Page 21: ...ller amounts of motion will be detected OBJ KEEP LV Set the dwell time for how long motion is detected MOTION EST Predicts the possible direction of motion after it has disappeared behind a wall or object A lower value will make the camera more sensitive to new motions that are detected SIGNAL OUT If the Alarm is enabled and motion is detected the camera can support 3 3V power output to an externa...

Page 22: ...ts the camera s zoom in speed 30 60sec 0 5 seconds is the default setting 240 60sec 4 seconds is the maximum speed STAND BY Sets the dwell time for the time the camera will remain zoomed in after movement 30 60sec 0 5 seconds is the default setting 240 60sec 4 seconds is the maximum dwell time SYNCHRONOUS Sets the zoom to operate by a set cycle although there is movement TRACKING Sets the camera t...

Page 23: ...t the privacy zone to create or edit from zones 0 to 15 ZONE DISP Enable disable the selected privacy zone by selecting ON OFF H POS Moves the selected zone s position right or left V POS Moves the selected zone s position up or down H SIZE Adjusts the selected zone s horizontal size V SIZE Adjusts the selected zone s vertical size Y LEVEL Sets the brightness of the privacy mask color The higher t...

Page 24: ...camera s ID and Baudrate View Angle Setting Use the VIEW ANGLE to set the aspect ratio of the camera from 4 3 default 16 9 and NORMAL CAM ID Sets the Camera ID from 0 to 255 BAUDRATE Sets the Baudrate for the camera Default is 9600 BPS Options are 2400 4800 9600 57600 and 115200 BPS ...

Page 25: ... dead pixels set the TV mode and select the Optical Low Pass Filter OLPF to use DEFECT DET The camera can detect and correct dead defective pixels in the image Select ON to open the DEFECT DET submenu and set the threshold level to have the camera automatically detect and adjust the dead pixels TV MODE Sets the camera to either NTSC default or PAL mode O L P F Select the Optical Low Pass Filter O ...

Page 26: ... Setting Default Settings Resets the camera to its factory default settings Exit Menu SAVE EXIT Exits the OSD after saving the current settings EXIT Without Saving Exit the OSD without saving the setting changes ...

Page 27: ...k the power connection Check the video signal line connection Check the lens iris brightness level The video image is not clear Check if the lens is clean Clean the lens with a soft cloth if necessary Adjust the focus lever of the lens Adjust the contrast level on the monitor Make sure the camera is not pointed directly at a bright light source Move the camera if necessary The video image is flick...

Page 28: ...System Internal S N Ratio 55 dB or more AGC off Auto Gain Control Low Mid High Custom Automatic Electronic Shutter NTSC 1 60 to 1 60 000 s PAL 1 50 to 1 60 000 s Sense Up 2 to 32 Lens Type 2 8 12 mm VFAI Digital Zoom 1x to 8x Horizontal Angle of View HD3UH 85 0 at wide end 30 7 at tele end HD4UH 81 8 at wide end 29 8 at tele end Gamma 0 45 3D DNR Off Low Mid High Motion Detection 4 programmable zo...

Page 29: ... 6 mm HD4UH X 5 74 4 35 145 9 mm 110 6 mm Weight HD3UH X 0 66 lb 0 3 kg HD4UH X 2 5 lb 1 1 kg Construction HD3UH X Housing ABS Bubble Polycarbonate HD4UH X Housing Die cast aluminum Bubble Polycarbonate Connectors Main video BNC coax Aux video 2 pin connector Power input 2 1 mm power plug Temperature HD3UH X Operating 14 F to 122 F 10 C to 50 C Storage 4 F to 140 F 20 C to 60 C HD4UH X Operating 4...

Page 30: ...ve Miami FL 33178 USA www honeywell com security clar 1 305 805 8188 Honeywell Security Asia Pacific 35F Tower A City Center 100 Zun Yi Road Shanghai 200051 China www asia security honeywell com 86 21 2219 6888 Honeywell Security Middle East N Africa Emaar Business Park Sheikh Zayed Road Building No 2 Office No 301 Post Office Box 232362 Dubai United Arab Emirates www honeywell com security me 971...

Search results

Summary of Contents for HD3UH

Reviews:

Related manuals for HD3UH

Brands by name

Popular brands

Honeywell HD3UH, Configuration Manual

Search results

Summary of Contents for HD3UH

Reviews:

Related manuals for HD3UH

Brands by name

Popular brands