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Honeywell HCD5HIH, Reference Manual

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Honeywell HCD5HIH Reference Manual Download Page 84

84

Troubleshooting

Solution 2  

Enable Microsoft .NET Framework 3.5 on your workstation. It usually comes 

pre-installed on Windows 7. 

Enabling Microsoft .NET Framework 3.5 on Your Workstation

1.

Go to 

Start

 

 

Control Panel

 

 

Programs

 

 Programs and Features

. 

2.

Click the check box beside 

Microsoft .NET Framework 3.5

 to enable it.

3.

Click 

OK

 to save the new setting. 

Problem: Web Client Does Not Display the Expected Video

Possible solutions:

•

Ensure that your web browser settings have been configured to allow ActiveX controls 
(see 

Step 5: Launch the Web Client to View Live Video 

on page 

34

 for information on 

setting up your browser). 

•

Ensure that the network cable from the camera is connected to both the camera and 
the network.

Problem: Cannot Connect to a Device

When the following message (

Figure A-1

) displays in the status bar of the IP Utility, your 

device connection is limited. Usually this warning state indicates that your PC and the 
device you are connecting to are on different subnets. Contact your network administrator 
for help to resolve your network issue(s).

Figure A-1

Limited or No Connection Message

Summary of Contents for HCD5HIH

Page 1: ...Document 800 07067V5 Rev A 07 2013 Reference Guide equIP Series True Day Night Network Box Camera NTSC PAL HCD5HIH HCD5HIHX HCD5MIH HCD5MIHX HCD5WIH HCD5WIHX ...

Page 2: ......

Page 3: ...Reference Guide ...

Page 4: ...uto Exposure Settings table Changed the Immunity Regulatory specification from EN 50024 to 50130 4 V4 A 08 2012 Corrected the description of the Alarm I O and Audio I O connectors in the specifications for HCD5MIH X and HCD5WIH X Changed EQUIP to equIP Updated the method for connecting to the Download Center website and downloading the IP Utility V5 A 07 2013 Updated URLs on back cover Updated the...

Page 5: ...toring Factory Defaults 24 3 Installing the Honeywell IP Utility 25 About the Honeywell IP Utility and Web Client 25 About the Honeywell IP Utility 25 Step 1 Confirm Your System Requirements 26 Step 2 Install the Honeywell IP Utility Software 27 Finding the equIP Series User Guide 28 Step 3 Log Onto the IP Utility and Discover Network Devices 29 Step 4 Connect to a Device and Configure Network Set...

Page 6: ...8 Configuring IP and Firmware Settings 59 Resetting the Device 60 Compression Settings 61 Primary Stream Video Codec Settings 62 Secondary Stream Video Codec Settings 62 Statistics Received Bit Rate and Frame Rate 66 Camera Setup 67 Basic Camera Setup Procedure 67 Auto Exposure 68 White Balance 70 Video Analytics 70 Tamper Detection 71 Configuring Video Motion Detection 74 Alarm and Audio 80 Alarm...

Page 7: ...List 44 Figure 4 4 Searching for UAC in the Control Panel 44 Figure 4 5 User Account Control Settings Page 45 Figure 4 6 Preferred UAC Settings 45 Figure 4 7 Run IE as Administrator 46 Figure 4 8 Camera Login Page 46 Figure 4 9 Trusted Sites Configuration Page in IE 47 Figure 4 10 Trusted Sites List 47 Figure 4 11 Adding a Whole Subnet to the List of Trusted Sites 48 Figure 4 12 Allowing IE throug...

Page 8: ...tion Detection Configuration 50 Sensitivity Level 77 Figure 4 36 Video Motion Detection Configuration 80 Sensitivity Level 78 Figure 4 37 Video Motion Detection Configuration 30 Sensitivity Level for a Wide Field of View 78 Figure 4 38 Video Motion Detection Configuration 50 Sensitivity Level for a Wide Field of View 79 Figure 4 39 Video Motion Detection Configuration 80 Sensitivity Level for a Wi...

Page 9: ...Tabs in the Web Client Application 56 Table 4 4 Video Streaming Resolutions 1080p Resolution Primary Stream 63 Table 4 5 Video Streaming Resolutions 720p Resolution Primary Stream 64 Table 4 6 Video Streaming Resolutions 1080p Resolution Secondary Stream 64 Table 4 7 Video Streaming Resolutions 720p Resolution Secondary Stream 64 Table 4 8 Compression Settings 64 Table 4 9 Selecting Quality Bit Ra...

Page 10: ...10 Tables ...

Page 11: ... box camera and gives a functional overview of its components Chapter 2 Installation and Setup provides procedures for installing cameras lens adjustment and setting up a network camera environment Chapter 3 Installing the Honeywell IP Utility describes how to install and use the Honeywell IP Utility and web client software Chapter 4 IP Camera Web Client describes how to use the web client applica...

Page 12: ...idential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation CAUTION THIS SYMBOL INDICATES THAT DANGEROUS VOLTAGE CONSTITUTING A RISK OF ELECTRIC SHOCK...

Page 13: ...No 60950 1 Europe The manufacturer declares that the equipment supplied with this guide is compliant with the European Parliament and Council Directive on the Restrictions of the use of certain Hazardous Substances in electrical and electronic equipment 2011 65 EU the General Product Safety Directive 2001 95 EC and the essential requirements of the EMC directive 2004 108 EC conforming to the requi...

Page 14: ...out This Document Prior authorization must be obtained for all returns exchanges or credits Items shipped to Honeywell without a clearly identified Return Merchandise Authorization RMA number may be refused ...

Page 15: ...1 Network Cameras Model Numbers Model Number Description HCD5HIH True Day Night 1080p Network Camera NTSC HCD5HIHX True Day Night 1080p Network Camera PAL HCD5MIH True Day Night 720p Network Camera NTSC HCD5MIHX True Day Night 720p Network Camera PAL HCD5WIH True Day Night Wide Dynamic 720p Network Camera NTSC HCD5WIHX True Day Night Wide Dynamic 720p Network Camera PAL Reset button restores facto...

Page 16: ...ic IP address assignment Multiple levels of password protected remote access prevents unauthorized users from altering system settings Advanced IP Utility software Web server for remote setup of camera video and network parameters 24 V AC or PoE IEEE 802 3 af choice of power inputs Input and output alarm contacts support Bi directional audio support Local video out aim and focus PSIA compliant Cam...

Page 17: ...tml and follow the instructions on the page to logon find your camera and then download the latest software updates Note You will need a Username and Password to log in to the Download Center To receive a Username and Password contact the customer service center for your region Contact information is found on the Download Center page Unpack Everything Check that the items received match those list...

Page 18: ...p in the sequence given The initial installation of a network camera consists of the following steps Installation Selecting the Lens The network camera supports the use of a manual iris lens or DC Direct Drive auto iris lens When using a DC auto iris lens it should be connected to the camera through the 4 pin square socket located at the side of the camera see Figure 2 1 If you are dissatisfied wi...

Page 19: ...ting the Camera Mounting points are provided on the top and bottom of the camera and are used to mount the camera on a bracket or tripod for indoor applications They are designed to accept standard sized mounting bolts 1 4 x 20 The mounting bracket must be capable of supporting the weight of the camera and its lens Caution Some installation codes state that the mounting bracket must be capable of ...

Page 20: ...g installation to aim and focus the camera as needed Connect the VIDEO connector on the rear of the camera to the video input connector on your spot monitor Use standard size mounting bolts 1 4 x 20 to mount the camera on a bracket or tripod Analog video connection for a spot monitor 24 V AC power Audio line level input and output connections 600 Ohm impedance RJ45 Ethernet network connection usin...

Page 21: ...ply use a 24 V AC power plug or a PoE IEEE 802 3 Power over Ethernet compatible hub To avoid damage to the camera never connect more than one type of power supply at the same time WARNING The use of a CSA Certified UL Listed Class 2 power supply is required to ensure compliance with electrical safety standards Note Check the power source from the external power supply before applying power to the ...

Page 22: ...priate power source Note For secure installations surface mounted cables should be protected by plastic or metal cable covers Note If your installation involves a 24 V AC power source then please wait approximately 60 seconds after connecting to a power source for video to appear on the local video out Caution Installation must be performed by a qualified service technician The proper wire gauge f...

Page 23: ...arm Settings on page 81 to configure the alarm inputs The network camera has a D N Control setting which allows control of the moving IR cut filter when there is a change in state from Normally Open to Normally Closed or from Normally Closed to Normally Open for Alarm input see Alarm Interlock Day Night Switching on page 81 for more information In this way the moving IR cut filter and the day nigh...

Page 24: ...sing any audio source that provides an industry standard line level input 3 5 mm jack The camera can also receive audio from the client PC and provide an industry standard line level output 3 5 mm jack suitable to connect to audio devices Audio input and output have 600 Ohm impedance See Audio Settings on page 82 to configure audio options Restoring Factory Defaults Your network camera has a Facto...

Page 25: ...ywellvideo com products cameras index html It is installed on a local workstation and primarily used by Administrators to configure the equIP Series of products residing on an IP network The IP Utility enables users to Discover devices on a network Configure the IP network settings name devices upgrade firmware change passwords Open individual web client applications for each discovered device Upd...

Page 26: ...fore installing and using the Honeywell IP Utility confirm that your camera is connected to the network through an Ethernet cable see Network RJ 45 Ethernet Connection on page 21 Step 1 Confirm Your System Requirements Note Windows administrator privileges are required to install the Honeywell IP Utility and associated software Note Contact the network administrator if there are any questions rega...

Page 27: ...rating System IE6 Windows XP SP3 Windows 2003 Server R2 32 bit IE7 Windows 2008 Server 32 64 bit and R2 64 bit IE8 Windows XP SP3 Windows 2003 Server R2 32 bit Windows 7 32 64 bit Windows 2008 Server 32 64 bit Windows 2008 Server R2 64 bit IE9 Windows 7 32 64 bit Windows 2008 Server 32 64 bit Windows 2008 Server R2 64 bit Processor Intel Pentium IV 3 1 GHz or faster RAM 1 GB RAM 32 bit or 2 GB RAM...

Page 28: ...od 2 Website a Navigate to http www honeywellsystems com support download center index html b Follow the instructions on the page to log on and find your camera Note You will need a Username and Password to log in to the Download Center To receive a Username and Password contact the customer service center for your region Contact information is found on the Download Center page c Under Honeywell I...

Page 29: ...ndow Note If the IP Utility you are using is V49 or higher then you will not get the credential window when logging in 2 Select Administrator or Guest from the User Name drop down list 3 Enter the case sensitive password in the Password field The default Administrator password is 1234 The default Guest password is guest Note During the installation set up you must log on as an Administrator to acc...

Page 30: ... button located near the top of the Discovery pane The About menu displays the software version installed The Status bar displays how many devices are on the network which one you are connected to and which user is logged on The Discovery pane lists the IP devices found on the network and groups by device type On the User tab Administrators can change the web client user passwords IP Network Setti...

Page 31: ...ically discovered and are listed in the Discovery pane After the initial discovery auto refresh continues to discover devices that are newly added to the network You can also manually refresh the device discovery by clicking the Discovery icon located near the top of the Discovery pane Connecting to or Disconnecting from Devices Before configuring the IP network settings you must connect to an IP ...

Page 32: ...ends for security that you change the device name IP Address The IP address of the device on the network The camera obtains an IP address by static or dynamic automatic means There are two ways Dynamic DHCP APIPA which is automatically assigned by the network administrator or Static static which is assigned by the user Subnet Mask The subnet mask or netmask value of the device on the network IP ne...

Page 33: ...lly assigns the IP Address based on the DHCP network server details If no DHCP server is present on the network the hardware defaults to an APIPA address 169 254 x x Updating IP Network Settings Manually Caution When manually updating the network settings it is important to enter the correct IP network settings before applying them Incorrect values might cause a failure when connecting to the devi...

Page 34: ...ar to confirm the update Interfacing with the equIP PSIA Device Via a Network Video Recorder This camera supports the PSIA specification for interoperability between network video products There is no support for legacy equIP and equIP2 protocols For further information refer to the documentation supplied with your NVR or contact your NVR network administrator Step 5 Launch the Web Client to View ...

Page 35: ...e drop down list select admin or guest b In the Password field enter the case sensitive password The default Administrator password is 1234 The default Guest password is guest c Click Note A signed version of ActiveX control is installed when you use the web client to discover connected devices for the first time If you have a previous version of the IP ActiveX installed you are prompted to upgrad...

Page 36: ...ace After Logging On Uninstalling the IP Utility and or the Bonjour Software You can uninstall the IP Utility and or the Bonjour software using The Start menu to uninstall IP Utility and Bonjour OR The Control Panel to uninstall IP Utility and or Bonjour Uninstalling the IP Utility Using the Start Menu 1 Click Start All Programs Honeywell Video Systems IP Utility Uninstall Honeywell IP Utility 2 C...

Page 37: ...installing the IP Utility and or the Bonjour Software Using the Control Panel 1 Click Start Settings Control Panel 2 Open Add or Remove Programs and select Honeywell IP Utility from the Currently installed programs list 3 Click Change Remove The IP Utility Installation Wizard screen opens 4 Click Next Remove The Honeywell IP Utility is uninstalled 5 During the uninstallation process you are prompt...

Page 38: ...38 Installing the Honeywell IP Utility ...

Page 39: ...ng the web client features and functions Configuring compression settings Configuring camera settings Setting tamper detection Configuring audio alarm and motion detection settings Overview The network camera web client is a web based application that enables you to view video listen to audio and configure camera tamper detection motion detection alarm and audio settings for the network camera Cer...

Page 40: ...ime settings including time synchronization User Profiles Web Client The web client has two user types Administrator and Guest as described in Table 4 1 Table 4 1 User Profiles and Permissions for the Web Client Administrator Admin Guest View video and network settings Configure compression settings Configure camera setup such as auto exposure white balance and day night settings Configure video a...

Page 41: ...s Note Make sure your user account is an Administrator account Table 4 2 PC Minimum Requirements for ActiveX Component Minimum Requirement Web Browser Microsoft IE6 IE7 IE8 or IE9 32 bit Operating System Windows XP Professional SP3 Windows 7 32 bit and 64 bit Enterprise Ultimate Professional Windows Server 2003 32 bit Enterprise Standard Windows Vista SP1 Windows Server 2008 R2 64 bit Enterprise S...

Page 42: ... firewall is turned on on your PC then you can either turn it completely off or configure it as follows 1 Open Windows Firewall Settings in IE Click Start Control Panel System and Security Windows Firewall Settings The Windows Firewall Settings page opens Figure 4 1 Windows Firewall Settings for IE 2 Click Allow a program or feature through Windows Firewall The Allowed Programs list appears ...

Page 43: ...Rev A 43 07 2013 Figure 4 2 Allowed Programs List in IE 3 If Internet Explorer is already in the Allowed list then please confirm that the settings are configured as in Figure 4 2 4 If Internet Explorer is not already in the Allowed list then please add IE to the list as shown in Figure 4 3 ...

Page 44: ... list please configure the settings as shown in Figure 4 2 Checking the UAC Settings 1 Click Start Control Panel to open the Control Panel 2 Enter UAC in the Search Control Panel Figure 4 4 Searching for UAC in the Control Panel 3 Click Change User Account Control settings The User Account Control Settings page appears ...

Page 45: ...Guide Document 800 07067V5 Rev A 45 07 2013 Figure 4 5 User Account Control Settings Page If the UAC level is not configured to the lowest level see Figure 4 6 then please run IE as administrator as shown in Figure 4 7 on page 46 Figure 4 6 Preferred UAC Settings ...

Page 46: ...46 IP Camera Web Client Figure 4 7 Run IE as Administrator Adding to Trusted Sites in IE 1 Open the camera login page Figure 4 8 Camera Login Page ...

Page 47: ...ox Camera Reference Guide Document 800 07067V5 Rev A 47 07 2013 2 Click Tools Internet Options Security Trusted Sites Figure 4 9 Trusted Sites Configuration Page in IE 3 Click Sites The Trusted Sites window opens Figure 4 10 Trusted Sites List ...

Page 48: ...e end in the Add this website to the zone field Use a to add the whole network Figure 4 11 Adding a Whole Subnet to the List of Trusted Sites 5 Click Add to add the website in the Add this website to the zone field to the list of trusted websites 6 Click Close to close this window Configuring Windows XP Service Pack 3 and IE Security Settings Note Make sure your user account is an Administrator ac...

Page 49: ...True Day Night Network Box Camera Reference Guide Document 800 07067V5 Rev A 49 07 2013 Figure 4 12 Allowing IE through the Firewall Click OK to save the changes Adding to Trusted Sites in IE 1 Open the camera login page ...

Page 50: ...50 IP Camera Web Client Figure 4 13 Camera Login Page 2 Click Tools Internet Options Security Trusted Sites ...

Page 51: ...es True Day Night Network Box Camera Reference Guide Document 800 07067V5 Rev A 51 07 2013 Figure 4 14 Trusted Sites Configuration Page in IE 3 Click Sites The Trusted Sites window opens Figure 4 15 Trusted Sites List ...

Page 52: ...the List of Trusted Sites 5 Click Add to add the website in the Add this website to the zone field to the list of trusted websites 6 Click Close to close this window Logging On and Off the IP Web Client There are two ways to open each IP web client By clicking Launch Browser from the IP Utility interface Directly from Internet Explorer by entering the URL the IP address in the address bar Launchin...

Page 53: ...ces on the network and opens to the Honeywell IP Utility user interface 5 In the Discovery pane double click the device you want to connect to OR Select the device and click Connect The network settings for the connected device are displayed in the System pane 6 Click Launch Browser see Figure 4 17 to go to the web client logon page Figure 4 17 Launching the Web Client from the IP Utility Note All...

Page 54: ... opens 2 Select a User Name and enter a Password a From the User Name drop down list select admin or guest b In the Password field enter the case sensitive password The default Administrator password is 1234 The default Guest password is guest c Click The web client interface opens and live streaming video displays on the monitor Note A signed version of ActiveX control is installed when you log i...

Page 55: ...g video displays on the monitor Uninstalling the Honeywell PSIA IP ActiveX Microsoft IE You will use the Control Panel to uninstall the ActiveX software 1 Click Start Settings Control Panel 2 Open Add or Remove Programs and select Honeywell PSIA IP ActiveX from the Currently installed programs list 3 Click Change Remove The Honeywell PSIA IP ActiveX Installation Wizard screen opens 4 Click Next Re...

Page 56: ... image from your HCD5 series camera displays on every tab SnapShot Table 4 3 Tabs in the Web Client Application Tab Enables you to Live View View video and take SnapShots Device Settings View the network settings and firmware details of the camera Restore to factory defaults and reboot a camera Compression Settings Select the compression mode Set the maximum bit rate and or target bit rate that th...

Page 57: ...plication Screens are divided between displaying current video and the configuration options associated with the view Click a Tab to display the corresponding tab Click to select the video stream SnapShot When an alarm is detected an alarm message appears here to notify the operator Logging on as a Guest limits users to Live View tab functions only See Live View for more details When an alarm is d...

Page 58: ...ur computer C Program Files Honeywell Video Systems Support Snapshots Files are saved as DeviceName_Date_Time bmp You are not asked for confirmation SnapShot is available to Administrators and Users with administrator and guest privileges Device Settings The Device Settings tab allows you to View the network settings and firmware details of the camera Configure local video out Restore to or to reb...

Page 59: ...e is a tab called either Device Information or Device Settings In both cases the IP and Firmware Settings panel mirrors the information available in the Honeywell IP Utility It provides read only network settings firmware settings and video formats without having to access the IP Utility The Device Settings are the same for the Primary and Secondary streams Figure 4 22 Device Settings ...

Page 60: ...A Firmware Settings including product name and version Video Output Enable or disable local video out to a spot monitor HCD5HIH X only Note Enabling Local Video Out will disable to the secondary video stream HCD5HIH X only Subnet Mask and Default Gateway address that connects the camera to the network MAC Address is a factory assigned address unique for each device Video Format NTSC or PAL Select ...

Page 61: ...m only Compression Ratio if Quality is chosen as the priority Target Bit Rate if Bit Rate or Frame Rate is chosen as the priority Maximum Bit Rate that the camera will provide across the network if Quality is chosen as the priority GOP number of frames Key Frames Figure 4 24 Compressions Settings Tab Primary Stream Your HCD5 series camera supports simultaneous video streams The Primary stream deli...

Page 62: ...rimary Stream Video Codec Settings Figure 4 25 Primary Stream Video Codec Settings Secondary Stream Video Codec Settings Click on the Secondary Stream tab A warning message appears The secondary stream is disabled To enable select compression settings tab and configure secondary stream HCD5HIH X only You will have access to the Secondary Stream Video Codec Settings Set the Resolution Set the Frame...

Page 63: ...refresh rate Note The Received check box is disabled by default When you log out this check box reverts to the disabled state 2 Use Table 4 4 to set up the streaming resolution and Table 4 8 for the other compression settings Set the Frame Rate Set the Priority to Quality or Bit Rate Set the Compression Ratio Set the Target Bit Rate Set the Maximum Bit Rate kbps Enable Disable the secondary stream...

Page 64: ... NTSC 1 25 PAL The frame rate that is displayed per second For NTSC select from 1 fps lowest to 30 fps highest For PAL select from 1 fps lowest to 25 fps highest Priority Quality Bit Rate Frame Rate Allows you to set the maximum bit rate and or target rate value based on priority mode settings This value is the threshold that you do not want the bit rate to exceed The Secondary Stream is configura...

Page 65: ...ure quality until the bit rate delivered exceeds the Maximum Bit Rate MBR at which point the camera drops frames to ensure that the MBR is not exceeded Bit Rate see Selecting Bit Rate for Priority on page 65 Target Bit Rate Maximum Bit Rate and Compression Ratiofields are grayed out The camera adjusts the picture quality to ensure that the bit rate delivered does not exceed the Target Bit Rate TBR...

Page 66: ...ved unless you click Apply Statistics Received Bit Rate and Frame Rate To view in real time the received bit rate and frame rate statistics of the current image 1 Click the Compression Settings tab 2 In the Statistics area select the Received check box Deselecting the check box disables the refresh rate Note The Received check box is disabled by default When you log out this check box reverts to t...

Page 67: ... 1 Aim and focus the camera using the test video output 2 Create a typical scene Add the motion scene complexity and lighting levels day or night expected in normal operation 3 Using the camera web client application open the Camera Setup tab and adjust the image parameters brightness color AGC gain to achieve the desired exposure and white balance 4 Open the Compression Settings tab and enable St...

Page 68: ...e brightness ELC is recommended for outdoor scenes ALC Automatic Light Compensation HCD5MIH X and HCD5HIH X only DC Iris Level 1 25 For ALC the shutter speed is constant and brightness is controlled through the lens iris by opening or closing it Adjust the ALC level to the appropriate value so that the image is correctly exposed neither too bright nor too dark This is recommended for indoor scenes...

Page 69: ...ht Mode Day Night must be set to Night Detect Time 5 60 seconds Sets the time 5 60 seconds before the camera switches to Day or Night mode after detecting a low light condition or a normal light condition respectively Day Night must be set to Auto WDR Wide Dynamic Range HCD5WIH X only Off Low Medium High Wide dynamic range provides clear balanced images in high contrast lighting conditions Set the...

Page 70: ... tab enables a user to set the tamper detection threshold settings for blur blinding and scene changes Table 4 11 White Balance Settings Option Description Auto Auto White Balance Control Mode An automatic white balance mode that can be used in scenes which do not have constant lighting Manual Manual white balance mode Set the Red and Blue gains from 0 255 WBC Push Auto White Balance Control Mode ...

Page 71: ...n the Tamper Detection Setting tab on the Video Analytics tab blinding the camera blurring the video display and tampering with the camera field of view The user should note that when the following conditions are applicable the tamper detection features should be manually disabled to avoid raising false alarms During the configuration of the video display While text is overlaid on the video If the...

Page 72: ... You must click Apply after you make changes to any settings to save those changes Settings are not saved unless you click Apply Configuring Camera Blinding Detection An obstacle in front of the camera lens can blind the camera When this occurs camera blinding is detected and an alarm message appears above the video display see Figure 4 33 To detect camera blinding 1 Click the Video Analytics tab ...

Page 73: ... field of view and show an alarm message above the video display see Figure 4 33 Note Before changing the current Scene Change settings you must click Reset Scene Note Camera Field of View change detection works best detecting objects with sharp edges and or corners Environments that are flat and or monochrome might trigger false alarms To detect a change in the camera field of view 1 Click the Vi...

Page 74: ...ick the VMD drop down arrow and select Enable The Regions appear in their default positions 4 Click and drag the box to resize and place it over the camera image This box is the region of interest 5 Select the sensitivity level 30 most sensitive 50 medium sensitivity or 80 least sensitive We recommend that you use the medium sensitivity at 50 as the initial setting It can be further adjusted as ex...

Page 75: ...sures motion inside the drawn region of interest box So a person or vehicle moving along the boundary of the box may or may not trigger an alarm because their motion will only be evaluated partially It is therefore important to adjust the region of interest boxes to fully cover the areas of interest In cameras with a wide field of view or when activity happens far away from the camera people and v...

Page 76: ...nsitivity Increasing the sensitivity level from 30 to 50 or from 50 to 80 This should be the primary adjustment mechanism because it increases the required contrast level or amount of noise required to trigger an alarm Higher sensitivity levels also require larger amount of motion to be observed before a VMD alarm is triggered Increasing the size of the region of interest box This adjustment will ...

Page 77: ... Day Night Network Box Camera Reference Guide Document 800 07067V5 Rev A 77 07 2013 Figure 4 34 Video Motion Detection Configuration 30 Sensitivity Level Figure 4 35 Video Motion Detection Configuration 50 Sensitivity Level ...

Page 78: ...vel Wide Field of View In a wide field of view camera the car shown below would be expected to trigger a VMD alarm if the VMD region of interest box size is not larger than indicated by the red box Figure 4 37 Video Motion Detection Configuration 30 Sensitivity Level for a Wide Field of View ...

Page 79: ...w For cameras with a wide angle field of view covering a large outdoor scene people who walk far away from the camera might appear rather small in the image If motion needs to be detected in the entire field of view the following region of interest box configuration is recommended Three smaller boxes set to 30 sensitivity covering the upper portion of the image where people appear small Two larger...

Page 80: ...80 IP Camera Web Client Figure 4 40 Video Motion Detection Configuration A Combination Setup Alarm and Audio Figure 4 41 Audio and IO Settings Tab ...

Page 81: ...r more information In this way the moving IR cut filter and the day night operation of the camera can be interlocked with external lighting changes using a common controller such as a photocell or timer Configuring Alarm Interlock Day Night Switching 1 Select Night Mode On Alarm in the D N Control field in the Alarm Settings pane of the IO Audio tab 2 Click Apply A message appears Figure 4 42 D N ...

Page 82: ...sed shorted again Audio Settings The network camera supports bi directional audio There are two supported voice band channels that function in full duplex mode Connect industry standard line level audio input and output to the back of your camera See Connecting Audio on page 24 for more information Audio configuration for your network camera is straightforward Figure 4 43 Audio Settings Listening ...

Page 83: ...or service repair must have a Return Merchandise Authorization RMA number The RMA number must be clearly marked on all return packages and internal paperwork Problem Live View Does Not Display the Expected Video Possible solutions Ensure that your web browser settings have been configured to allow ActiveX controls see Step 2 Install the Honeywell IP Utility Software on page 27 for information on s...

Page 84: ...browser settings have been configured to allow ActiveX controls see Step 5 Launch the Web Client to View Live Video on page 34 for information on setting up your browser Ensure that the network cable from the camera is connected to both the camera and the network Problem Cannot Connect to a Device When the following message Figure A 1 displays in the status bar of the IP Utility your device connec...

Page 85: ...ELC 1 30 1 130 000 sec Automatic Lens Iris Control DC Iris level 1 25 White Balance AWB AWC MWB Manual Mode AWC Push Audio Signal Specifications Audio Two Way Line in out Electrical Specifications Input Voltage 24 V AC PoE IEEE 802 3af Input Voltage Range 17 28 V AC Surge Suppression 1 5 kW transient Power Consumption 5 0 W max 24 V AC PoE PD Type 1 Class 2 Mechanical Dimensions WxH See diagrams s...

Page 86: ...with password protection Video access from web browser Full control of all camera settings available to administrator Web browsing requirements IE6 IE7 IE8 and IE9 Operating system requirements Windows XP SP3 Windows 7 32 64 bit Windows 2003 Server R2 32 bit Windows Vista SP1 Windows 2008 Server R2 64 bit Processor Pentium IV CPU 3 1 GHz or faster RAM 1 GB RAM 32 bit or 2 GB RAM 64 bit Graphics ca...

Page 87: ...HCD5 equIP Series True Day Night Network Box Camera Reference Guide Document 800 07067V5 Rev A 87 07 2013 Figure B 1 Camera Dimensions 5 34 135 6 mm 0 81 20 6 mm 2 44 62 0 mm 2 44 62 0 mm ...

Page 88: ...88 HCD5HIH X Specifications ...

Page 89: ... dB or more AGC Off Auto Gain Control AGC Off On selectable 10 40 dB Auto Electronic Shutter ELC 1 60 1 24 000 sec 1 50 1 24 000 sec Automatic Lens Iris Control DC Iris level 1 25 White Balance AWB AWC MWB Manual Mode AWC Push Audio Signal Specifications Audio Two Way Line in out Electrical Specifications Input Voltage 24 V AC PoE IEEE 802 3af Input Voltage Range 17 28 V AC Surge Suppression 1 5 k...

Page 90: ...h Constant or variable bit rate H 264 Security Multiple user access levels with password protection Video access from web browser Full control of all camera settings available to administrator Web browsing requirements IE6 IE7 IE8 and IE9 Operating system requirements Windows XP SP3 Windows 7 32 64 bit Windows 2003 Server R2 32 bit Windows Vista SP1 Windows 2008 Server R2 64 bit Processor Pentium ...

Page 91: ...HCD5 equIP Series True Day Night Network Box Camera Reference Guide Document 800 07067V5 Rev A 91 07 2013 Figure C 1 Camera Dimensions 5 34 135 6 mm 0 81 20 6 mm 2 44 62 0 mm 2 44 62 0 mm ...

Page 92: ...92 HCD5MIH X Specifications ...

Page 93: ... 20 40 dB Auto Electronic Shutter ELC 1 30 1 87 000 sec White Balance AWB AWC MWB Manual Mode AWC Push Audio Signal Specifications Audio Two Way Line in out Electrical Specifications Input Voltage 24 V AC PoE IEEE 802 3af Input Voltage Range 17 28 V AC Surge Suppression 1 5 kW transient Power Consumption 5 0 W max 24 V AC PoE PD Type 1 Class 2 Mechanical Dimensions WxH See the diagrams starting on...

Page 94: ...rd protection Video access from web browser Full control of all camera settings available to administrator Web browsing requirements IE6 IE7 IE8 and IE9 Operating system requirements Windows XP SP3 Windows 7 32 64 bit Windows 2003 Server R2 32 bit Windows Vista SP1 Windows 2008 Server R2 64 bit Processor Pentium IV CPU 3 1 GHz or faster RAM 1 GB RAM 32 bit or 2 GB RAM 64 bit Graphics card Display ...

Page 95: ...HCD5 equIP Series True Day Night Network Box Camera Reference Guide Document 800 07067V5 Rev A 95 07 2013 Figure D 1 Camera Dimensions 5 34 135 6 mm 0 81 20 6 mm 2 44 62 0 mm 2 44 62 0 mm ...

Page 96: ...96 HCD5WIH X Specifications ...

Page 97: ...e motion blur The higher the DSS setting the more likely motion blur will occur ELC Electronic Light Control Typically used with manual iris lenses The image brightness is controlled electronically by the camera through automatically adjusting shutter speed for a properly exposed picture Flickerless Eliminates the flicker that can appear in an image under certain lighting conditions for example fl...

Page 98: ...otion of a fast moving object reduce image blur rendering it sharp Fast shutter speeds allow less light to all on the CCD and can darken the image For fast shutter speeds ensure there is adequate lighting Usually selected using DIP switches on the side of the camera Subnet Mask A number used to identify a subnetwork so that an IP address can be shared on a LAN True Day Night The incorporation of a...

Page 99: ...ation 68 AWC auto white balance control mode 70 B bit rate 62 65 setting 61 65 viewing statistics 66 blinding threshold 70 73 blur threshold 70 72 Bonjour software 26 C camera type 59 camera blinding 72 camera field of view change 73 camera settings AGC 68 ALC 68 AWC 70 DayToNight 69 detect time 69 flickerless 69 MWB 70 NightToDay 69 camera setup procedures 67 compression ratio setting 61 compress...

Page 100: ...work settings 31 34 59 IP address 32 IP network settings 32 default gateway 32 IP address 32 MAC address 32 subnet mask 32 IP Utility description 25 disconnecting 31 discovering devices 29 33 installing 27 interface overview 30 logging on 29 uninstalling 36 web client and 34 52 IP utility user types 40 IP Utility logging onto 29 L LAN 26 launch web client 30 34 52 launching an IP web client 52 lau...

Page 101: ... 66 subnet mask 32 60 system requirements 26 T tamper detection 71 target bit rate 62 64 target bit rate setting 61 thresholds video analytics 70 trusted sites adding 46 49 U UAC settings for ActiveX installation 44 uninstalling through IE ActiveX 55 uninstalling software 36 upgrading firmware 30 user manuals how to find installed 28 user profiles 40 V video analytics tab 70 format 60 viewing live...

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Page 104: ...299 410 200 Honeywell Security Deutschland Österreich und Schweiz Johannes Mauthe Straße 14 D 72458 Albstadt Germany www honeywell com security de 49 0 7431 801 0 Honeywell Security France Immeuble Lavoisier Parc de Haute Technologie 3 7 rue Georges Besse 92160 Antony France www honeywell com security fr 33 0 1 40 96 20 50 Honeywell Security Italia SpA Via della Resistenza 53 59 20090 Buccinasco M...

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