Honeywell FlexDock DX1, User Manual

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CHAPTER
2
DocName Variable 1
TROUBLESHOOT THE FLEXDOCK
Ethernet LED Does Not Turn On
Problem
You place a computer in to a cup and the Ethernet LED does not turn on.
Possible Causes and Solutions
The computer may not be fully inserted into the charging cup. Make sure the com-
puter is seated all the way into the cup.
The dock may not be connected to a working Ethernet connection. Check to see if
the LEDs mounted in the FlexDock Ethernet connectors are illuminated, and make
sure you are using a known good cable.
The dock may not be connected to power. Make sure the power supply is connected
to a known good AC power source.
For a CK3, CN3, or CN4 computer, you need to install a software update on the
computer to use it with the DX4 Ethernet dock. For more information, see
Use the
CK3, CN3, and CN4 with the DX4 Ethernet Dock .
Charge LED Does Not Turn On
Problem
You place a battery into a cup and the Charge LED does not turn on.