TROUBLESHOOTING GUIDE
17
No discharge of air
Cord is not plugged in.
Make sure power cord is
plugged in and the supply
switch is ON.
Power is not ON.
Turn the unit ON by pressing
button on the control panel or
remote control.
Not Cooling / Unit is
making noise
Pump is not turned ON.
Turn on COOL function from
remote or control panel.
Low or no water in tank, when
COOL is selected.
Refill water tank.
Odors
When the Cooler is new.
When the unit is used for the
first time, the Honeycomb
Cooling Media will have an
odor, which will dissipate
within a few hours of initial use.
If the Cooler has been used.
There may be an algae issue.
Replace the Honeycomb
Cooling Media.
Damaged Pump or Calcium
deposits on blower.
Contact Customer Service
Center.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Customer Support: +44 (0)1477 539500
