Honeywell 7820 Solaris User Manual Download Page 8

Page: 8 / 64

NTRODUCTION

CANNER AND

CCESSORIES

PTIONAL

CCESSORIES

Part #

Description

AC to DC Power Transformer – Regulated 12V@ 1.25A output

46-00862

Power Supply, United States / Japan

46-00863

Power Supply, Continental Europe

46-00864

Power Supply, United Kingdom

46-00865

Power Supply, China

46-00866

Power Supply, Australia

Part #

Description

7800 External Window Option

46-00867

7800 Replaceable Protective Outer Window

** For 7800 Replacement Protective Outer Window removal / installation instructions see

page 38 of this manual.

Other items may be ordered for the specific protocol being used. To order additional
items, contact the dealer, distributor, or customer service. See page 53 for contact
information.

Summary of Contents for 7820 Solaris

Page 1: ...7820 Solaris Bar Code Scanner User s Guide ...

Page 2: ...hotocopied reproduced or translated into another language without the prior written consent of HII 2007 2011 Honeywell International Inc All rights reserved Web Address www honeywellaidc com Trademarks MetroSelect MetroSet2 Metrologic and Solaris are trademarks or registered trademarks of Metrologic Instruments Inc or Honeywell International Inc Microsoft Windows 95 and Windows are registered trad...

Page 3: ...erial Number Label 11 INSTALLATION Cable Installation Interface Specific 12 Keyboard Wedge 12 USB 13 RS232 14 RS485 15 Cable Installation Secondary Metrologic Scanner 16 EAS Deactivation 19 Flex Stand Installation PN 46 00868 20 Wall Mount Stand Installation PN 46 00869 23 SCANNER OPERATION Scan Zone 27 Depth of Field by Minimum Bar Code Element Width 28 Indicator Descriptions 32 Audible 32 Visual...

Page 4: ...roubleshooting Symptom Solution Chart 39 CONFIGURATION MODES 44 UPGRADING THE FIRMWARE 45 SCANNER AND CABLE TERMINATIONS Scanner Pinout Connection 46 Cable Connector Configurations Host End 48 REGULATORY COMPLIANCE Safety 50 EMC 51 Class A Devices 51 Class B Devices 52 CUSTOMER SUPPORT 53 LIMITED WARRANTY 55 INDEX 56 ...

Page 5: ... features in combination with multiple on board interfaces and a diagnostic display make the 7820 ideal for retailers seeking a lower total cost of ownership on their next scanner investment Firmware updates are easily loaded into Flash memory The 7820 bar code scanner is equipped with a multitude of standard features including EAS Deactivation Antenna Supports Multiple Interfaces USB KBW RS232 RS...

Page 6: ... designed to be used for keyboard emulation only Many RS232 configurable functions available in other Honeywell scanners are also available as keyboard wedge functions The following are the most important selectable options specific to the keyboard wedge Keyboard Type AT includes IBM IBM PS2 includes models 30 70 8556 PS2 models 50 55 60 80 Keyboard Country Type USA Italian Swiss Belgium Japanese ...

Page 7: ...e Cables 5S 5Sxxx 3 Straight VLink Cable with short strain relief 5S 5Sxxx N 3 Straight Direct Cable with short strain relief 5S 5S002 3 Keyboard Wedge VLink Cable with Adapter Cable 5S 5S006 N 3 RS485 IBM Direct Cable 5S 5S213 N 3 USB Direct 12V Type A Plus Power Cable 5S 5S235 3 USB 12VLink Cable Type A 57 57170 3 RS232 Scanner AUX 12VLink Cable 57 57500 N 3 RS232 Scale AUX Cable Mettler Toledo ...

Page 8: ...Kingdom 46 00865 Power Supply China 46 00866 Power Supply Australia Part Description 7800 External Window Option 46 00867 7800 Replaceable Protective Outer Window For 7800 Replacement Protective Outer Window removal installation instructions see page 38 of this manual Other items may be ordered for the specific protocol being used To order additional items contact the dealer distributor or custome...

Page 9: ...rt Description 46 00868 7820 Flex Stand Kit Flex Stand Kit Components 1 Tall Flex Pole Cover Qty 1 2 Tall Flex Pole Qty 1 3 Stand Base Qty 1 4 Plastic Stand Base Cover Qty 1 5 M4 x 0 7 x 10 10N Flat Head Screw Qty 2 6 8 x 1 00 Wood Screw Qty 4 7 Lock Washer Qty 2 ...

Page 10: ... Flex Pole Cover Qty 1 3 Plastic Housing Qty 1 4 Plastic Stand Base Cover Qty 1 5 Wall Mounting Bracket Qty 1 6 Lock Washer Qty 2 7 M4 x 0 7 x 10 10N Flat Head Screw Qty 3 8 8 x 1 00 Wood Screw Qty 4 Other items may be ordered for the specific protocol being used To order additional items contact the dealer distributor or customer service See page 53 for contact information ...

Page 11: ... codes for other symbologies contact a customer service see page 53 System Interfaces Keyboard Wedge RS232 USB RS485 Print Contrast 35 minimum reflectance difference No Characters Read up to 80 data characters Maximum number will vary based on symbology and density Roll Pitch Yaw 360 60 60 Beeper Operation 7 tones or no beep Indicators LED Blue laser on ready to scan and good read MECHANICAL Dimen...

Page 12: ...ers Class II 12VDC 1 25A For Regulatory Compliance information see pages 50 52 ENVIRONMENTAL Operating Temperature 0 C to 40 C 32 F to 104 F Storage Temperature 40 C to 60 C 40 F to 140 F Humidity 5 to 95 relative humidity non condensing Light Levels Up to 4842 LUX 450 foot candles Contaminants Sealed to resist airborne particulate contaminants Ventilation None required ...

Page 13: ...HARACTERISTICS 7820 SCANNER Components Figure 1 7820 Bar Code Scanner Parts Scratch Resistant Output Window Laser Aperture Power Save Button Volume Button Blue Indicator LED Speaker Tone Button Cable Connection Area ...

Page 14: ...10 BASE MODEL CHARACTERISTICS 7820 SCANNER Dimensions Figure 2 7820 Bar Code Scanner Dimensions Connector Panel Figure 3 7820 Connector Panel Layout ...

Page 15: ... compliance with applicable standards all circuits connected to the scanner must meet the requirements for SELV Safety Extra Low Voltage according to EN IEC 60950 1 To maintain compliance with standard CSA C22 2 No 60950 1 UL 60950 1 and norm EN IEC 60950 1 the power source should meet applicable performance requirements for a limited power source ...

Page 16: ...ner for proper connections Before continuing verify the VLink cable is connected to the appropriate interface jack on the scanner An incorrect cable connection can cause communication problems or potential damage to the scanner 5 Connect the external power supply to the power jack on the scanner 6 Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet 7 ...

Page 17: ...ble connection can cause communication problems or potential damage to the scanner 3 Scan the Recall Defaults bar code to configure the 7820 for USB communication 4 Turn on the host system 5 Snap on the cable cover For additional communication options for USB interfaces refer to the MetroSelect Configuration Guide PN 00 02407 See SELV Power caution statement located on page 11 of this manual Plugg...

Page 18: ...propriate interface jack on the scanner An incorrect cable connection can cause communication problems or potential damage to the scanner 4 Connect the external power supply to the power jack on the scanner 5 Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet 6 Connect AC power to the transformer The outlet should be near the equipment and easily acc...

Page 19: ...correct cable connection can cause communication problems or potential damage to the scanner 4 Turn on the host system 5 Scan the Recall Defaults bar code to configure the 7820 for RS232 IBM communication 6 Snap on the cable cover For additional communication options for IBM interfaces refer to the MetroSelect Configuration Guide PN 00 02407 See SELV Power caution statement located on page 11 of t...

Page 20: ... RTS CTS from the auxiliary scanner 4 Connect the 7820 Host VLink cable to the circular keyed Multi Interface jack located on the bottom of the 7820 5 Connect the other end of the 7820 Host VLink cable to the Host 6 Connect the external power supply to the power jack on the VLink cable 7 Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet 8 Snap on th...

Page 21: ... to the Auxiliary Port Control section of the MetroSelect Configuration Guide 9 9 9 9 7 7 Aux Port Defaults The auxiliary input port s data format must match the main output format of the secondary scanner 12 Scan the following bar codes in order to configure the secondary scanner to match the auxiliary port s data format 1 st Enable AUX Output 2 nd 1 2 4 8 1 7 Secondary Scanner Data Format 4 3 7 ...

Page 22: ...18 INSTALLATION CABLE INSTALLATION SECONDARY HONEYWELL SCANNER Figure 9 Connector Orientation Top Auxiliary Scanner Setup Bottom See SELV Power caution statement located on page 11 of this manual ...

Page 23: ...ort Range so that the unit does not scan out beyond the deactivation range Unit Checkpoint Recommended Switch Bank Settings 7820 Depth of Field Recommended Settings 7820 SW1 2 3 4 5 6 set to ON SW2 2 3 4 5 6 set to ON Short Range 1 1 8 7 1 1 Note Minimum element width changes to 6 8 mil when in this mode Figure 10 EAS Deactivation Antenna Contact Checkpoint Systems directly for additional EAS supp...

Page 24: ...11 Base Plate Hole Pattern 2 Attach the flex pole assembly and secure the base plate to the counter Slide the flex cover over the flex pole assembly Once the flex pole has been assembled mount the stand base plate to the counter and install the flex cover over the flex pole assembly Figure 12 Pole Assembly Figure 13 Cover Assembly ...

Page 25: ...nner s back plate from the rear side of the unit Apply pressure to the points shown in Figure 14 until the back plate unlatches from the scanner Figure 14 Cable Cover Removal 4 Slide the bottom mounting plate off the scanner Figure 15 Mounting Plate Removal ...

Page 26: ...the scanner onto the mounting plate until the plate is fully seated into the scanner Figure 17 Slide mounting plate into scanner 7 Before installing the scanner s cable cover refer to pages 12 19 for instructions on the proper cable connections 8 Re Install the scanner s back plate to lock in the bottom mounting plate Figure 18 Install back plate ...

Page 27: ... on the wall where the scanner will be mounted and drill four 39 pilot holes in the wall for the stand base plate Figure 19 Base Plate Hole Pattern 2 Attach the flex pole assembly to the Wall Mount plate Slide the flex cover over the flex pole assembly Figure 20 Pole Assembly ...

Page 28: ...scanner s back plate from the rear side of the unit Apply pressure to the points shown in Figure 21 until the back plate unlatches from the scanner Figure 21 Cable Cover Removal 4 Slide the bottom mounting plate off the scanner Figure 22 Mounting Plate Removal ...

Page 29: ...te to the wall location designated in Step 1 and assemble the remaining parts as shown in Figure 23 Figure 23 Scanner Mounting Plate Assembly 6 Slide the scanner onto the mounting plate until the plate is fully seated into the scanner Figure 24 Slide mounting plate into scanner ...

Page 30: ... INSTALLATION 7 Before installing the scanner s cable cover refer to pages 12 19 for instructions on the proper cable connections 8 Re Install the scanner s back plate to lock in the bottom mounting plate Figure 25 Install back plate ...

Page 31: ...27 SCANNER OPERATION SCAN ZONE BASED ON 100 UPC BAR CODES Figure 26 Scan Area Top View top Side View Bottom Specifications are subject to change without notice ...

Page 32: ...ODE ELEMENT WIDTH BASED ON 100 UPC BAR CODES Figure 27 Depth of Field Top View Long Range Mode Minimum Bar Code Element Width Long Range Mode A B C D E mm 132 190 264 330 660 mils 5 2 7 5 10 4 13 0 26 0 Specifications are subject to change without notice ...

Page 33: ...DE ELEMENT WIDTH BASED ON 100 UPC BAR CODES Figure 28 Depth of Field Side View Long Range Mode Minimum Bar Code Element Width Long Range Mode A B C D E mm 132 190 264 330 660 mils 5 2 7 5 10 4 13 0 26 0 Specifications are subject to change without notice ...

Page 34: ...MUM BAR CODE ELEMENT WIDTH BASED ON 100 UPC BAR CODES Figure 29 Depth of Field Top View Short Range Mode Minimum Bar Code Element Width Short Range Mode A B C mm 190 264 330 mils 7 5 10 4 13 0 Specifications are subject to change without notice ...

Page 35: ...MUM BAR CODE ELEMENT WIDTH BASED ON 100 UPC BAR CODES Figure 30 Depth of Field Side View Short Range Mode Minimum Bar Code Element Width Short Range Mode A B C mm 190 264 330 mils 7 5 10 4 13 0 Specifications are subject to change without notice ...

Page 36: ... connected interface cable This audible indicator will be heard during power up or when a bar code is scanned Razzberry Tone This is a failure indicator Refer to failure modes on page 34 Three Beeps during operation When placing the scanner in program mode the blue LED will flash while the scanner simultaneously beeps three times The blue LED will continue to flash until the unit exits program mod...

Page 37: ...the laser is deactivated Steady Blue LED to OFF After a successful scan the scanner transmits the data to the host device Some communication modes require that the host inform the scanner when data is ready to be received If the host is not ready to accept the information the scanner s blue LED will remain off until the data can be transmitted Single Blue LED Flash When the scanner successfully re...

Page 38: ...anner has experienced a motor failure Return the unit for repair at an authorized service center Continuous Razzberry Tone with LED off If upon power up the scanner emits a continuous razzberry tone then the scanner has an electronic failure Return the unit for repair at an authorized service center Three Beeps on power up The scanner beeps three times on power up indicates the nonvolatile memory ...

Page 39: ...TION ERROR The non volatile configuration memory did not agree with the data last saved Default configuration data is then used and the scanner continues operating 4 COMMUNICATION ERROR The RS232 data line is being held active The scanner will abort attempts to enter configuration mode after a short timeout 5 COPROCESSOR COMMUNICATION ERROR The main microprocessor is not communicating with the int...

Page 40: ...nfigured period of non use Pressing any of the three buttons will wake the scanner from the power save mode see figure 37 This mode s wake up time is slightly longer due to the motor s need to restart 4 Dual Action Power Save Mode 1 Blinks the laser OFF ON after a configured period of non use turns the laser and motor OFF at thirty minute intervals Example If the power save timeout is set to 15 mi...

Page 41: ...set CHANGING THE BEEPER VOLUME Touch the Volume Button to adjust the scanner s speaker volume or mute silence the scanner PLACING THE UNIT IN POWER SAVE MODE Long 3 seconds touch of the Power Save button will place the 7820 scanner into Power Save Mode TO WAKE THE UNIT FROM POWER SAVE MODE Touch any of the three touch panel buttons to awaken the scanner for normal operation Figure 35 Changing the ...

Page 42: ...mance If the window requires cleaning use only a mild glass cleaner containing no ammonia When cleaning the window spray the cleaner onto a lint free non abrasive cleaning cloth then gently wipe the window clean If the unit s case requires cleaning use a mild cleaning agent that does not contain strong oxidizing chemicals Strong cleaning agents may discolor or damage the unit s exterior Figure 39 ...

Page 43: ...ies scanner Use the power supply included with the scanner 3 beeps on power up Non volatile RAM failure Contact a customer service representative if the unit will not hold the configuration Continuous razz tone on power up Diagnostic failure Contact a customer service representative if the unit will not function Razz tone and blue LED flash at power up VLD failure Contact a customer service repres...

Page 44: ...alls into the criteria Typical of Non UPC EAN codes The scanner defaults to a minimum of 4 character bar code The unit scans a bar code but locks up after the first scan blue LED stays off The scanner is configured to support some form of host handshaking but is not receiving the signal If the scanner is setup to support ACK NAK RTS CTS XON XOFF or D E verify that the host cable and host are suppo...

Page 45: ...presentative Keyboard Wedge Only The unit scans the bar code but there is no data Configuration is not correct Make sure the scanner is configured for the appropriate mode The unit scans but the data is not correct Configuration is not correct Make sure that the proper PC type AT or PS2 is selected Verify correct country code and data formatting are selected Adjust the intercharacter delay The uni...

Page 46: ...s lower case Computer is in Caps Lock mode Enable the caps lock detect setting of the scanner to detect if the PC is operating in Caps Lock Power up OK and scans OK but does not communicate properly to the host Com port at the host is not working or configured properly Check to make sure that the baud rate and parity of the scanner and the communication port match and the program is looking for RS...

Page 47: ...Ensure the secondary scanner is connected to the 7820 com port marked Aux port The Aux com port may not be operating properly The 7820 must be configured to enable the Aux port The secondary scanner must be configured to send secondary formatted data reserve code 32 Use the Auxiliary mode setup wizard in MetroSet USB Only The scanner powers up ok scans ok but does not communicate The USB Port is n...

Page 48: ... friendly Windows based configuration program allows you to simply point and click at the desired scanner options This program is available for downloaded at www honeywellaidc com Serial Programming This mode of configuration is ideal for OEM applications This mode gives the end user the ability to send a series of commands using the serial port of the host system The commands are equivalent to th...

Page 49: ... complete the upgrade 1 Plug the scanner into a serial communication port on the host system 2 Start the MetroSet2 software 3 Click on the plus sign next to POS Scanners to expand the supported scanner list 4 Choose the 7820 Solaris from the list 5 Click on the Configure Solaris 7820 Scanner button 6 Choose Flash Utility from the options list located on the left side of the screen 7 Click on the O...

Page 50: ... jacks located on the back of the unit Figure 40 Scanner Interface Ports 7820 EAS Connector 7820 Auxiliary Connector Pin Function Pin Function 1 GROUND 1 GROUND 2 ANTENNA 2 AUX_RxD 3 ANTENNA 3 AUX_TxD 4 EAS GPIO OUT 4 AUX_RTS 5 EAS GPIO IN 5 AUX_CTS 6 SHIELD 6 SCAN DATA 7 TRIGGER 8 SCAN ENABLE 9 SW 5VDC OUT 10 GROUND ...

Page 51: ...4 N C 4 PC Data 5 N C 5 PC Clock 6 RTS 6 KB Clock 7 N C 7 5VDC PC Keyboard 8 Data Rx 8 KB Data 9 Adapter Power 9 Adapter Power 10 Shield Ground 10 Shield Ground RS485 USB 1 Ground 1 Ground 2 Tied to Pin 6 in Cable 2 Tied to Pin 4 in Cable 3 N C 3 N C 4 IBM A 4 Tied to Pin 2 in Cable 5 IBM B 5 N C 6 Tied to Pin 2 in Cable 6 USB D 7 N C 7 5VDC USB 8 N C 8 USB D 9 Adapter Power 9 Adapter Power 10 Shi...

Page 52: ...he host USB Type A VLink Cable PN 5S 5S235 3 Pin Function 1 5VDC 2 D 3 D 4 Ground USB Direct 12V Type A Locking PN 5S 5S213 N 3 Pin Function 1 5VDC 2 D 3 D 4 Ground 5 Ground 6 12VDC 7 8 N C VLink RS232 AUX Cable PN 57 57170 3 Pin Function 1 Ground 2 RS232 Transmit Output 3 RS232 Receive Input 4 RTS Output 5 CTS Input 6 8 N C 9 5VDC 10 Shield Ground CTS Input can also serve as DTR input 9 Pin D Typ...

Page 53: ...r cable with a 5 pin DIN male connector on one end and a 6 pin mini DIN female connector on the other According to the termination required connect the appropriate end of the adapter cable to the VLink cable leaving the necessary termination exposed for connecting to the keyboard and the keyboard port on the PC Keyboard Wedge Adapter Cable Pin Function 5 Pin DIN Male 1 PC Clock 2 PC Data 3 No Conn...

Page 54: ...rá abrir el escáner para examinar el aparato El hacerlo puede conllevar una exposición peligrosa a la luz de láser El uso de instrumentos ópticos con el equipo láser puede incrementar el riesgo para la vista Attention L emploi de commandes réglages ou procédés autres que ceux décrits ici peut entraîner de graves irradiations Le client ne doit en aucun cas essayer d entretenir lui même le scanner o...

Page 55: ...CC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential are...

Page 56: ...e received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not ...

Page 57: ...8222 Fax 55 11 5185 8225 E mail brservice honeywell com Mexico Telephone 01 800 HONEYWELL 01 800 466 3993 Fax 52 55 5531 3672 E mail mxservice honeywell com Europe Middle East and Africa Telephone 31 0 40 2901 633 Fax 31 0 40 2901 631 E mail euroservice honeywell com Hong Kong Telephone 852 29536436 Fax 851 2511 3557 E mail apservice honeywell com Singapore Telephone 65 6842 7155 Fax 65 6842 7166 ...

Page 58: ...co Telephone 01 800 HONEYWELL 01 800 466 3993 E mail soporte hsm honeywell com Europe Middle East and Africa Telephone 31 0 40 7999 393 Fax 31 0 40 2425 672 E mail hsmeurosupport honeywell com Hong Kong Telephone 852 29536436 Fax 851 2511 3557 E mail aptechsupport honeywell com Singapore Telephone 65 6842 7155 Fax 65 6842 7166 E mail aptechsupport honeywell com China Telephone 86 800 828 2803 Fax ...

Page 59: ...XCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES EITHER EXPRESSED OR IMPLIED ORAL OR WRITTEN INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT HII S RESPONSIBILITY AND PURCHASER S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REP...

Page 60: ... configuration 45 Configuration 44 connector panel 10 customer service 55 D DC power 10 depth of field 7 28 29 30 31 diagnostic 35 dimensions 7 10 E EAS 3 10 19 EMC 51 EMI 51 emissions 51 error code 35 F features 1 firmware 45 flash 45 flex stand installation 20 22 20 22 optional kits 5 H HID 13 Host 16 I immunity 51 indicator 7 audible 9 32 34 39 43 45 diagnostic 35 failure 32 34 39 43 visual 9 3...

Page 61: ...r save 36 protocols 2 R razzberry tone 32 33 34 repair 55 RS232 10 14 42 46 49 RS485 10 S safety 50 52 scan zone 27 secondary scanner 16 17 18 43 serial label 11 specifications 7 T tone 32 33 34 troubleshooting 39 43 U upgrade 45 USB 3 10 13 43 47 48 V ventilation 8 visual see indicator voltage 8 12 14 16 W warranty 55 weight 7 window 9 38 window outer 38 ...

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Page 64: ...Honeywell Scanning Mobility 9680 Old Bailes Road Fort Mill SC 29707 www honeywellaidc com 00 02283 Rev D 1 12 ...

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