– 6 –
TROUBLESHOOTING
SYMPTOM
CAUSE
REMEDY
Batteries are incorrectly installed or
dead.
Check for correct battery installation, or replace dead batteries.
No detection, when walking
through the detection area.
Wiring is faulty or loose.
Check all connectors and wiring.
Water in unit.
Check for cracks in the housing that would allow water infiltration.
Replace unit.
Transmitter or PIR sensor is faulty.
Replace unit.
No detection occasionally, or
poor detection.
Sensitivity is set too low.
Try a higher sensitivity setting.
Detection area is not set correctly.
Perform a
Settings & Adjustments
procedure.
Low battery fault indicated
on system keypad display.
Batteries are very low or dead.
Replace batteries.
Alarms when no one is
walking through the
detection area.
Sensor is not perpendicular to
ground.
Remount and align sensor so the detection area is parallel to the
ground.
Sensor is detecting moving trees,
bushes, or a strong source of light.
Check for moving trees, or bushes or a strong light source. Perform a
Settings & Adjustments
procedure.
Lower detection area is too long.
Set Detection Length to a shorter range.
A heat source in the area may be
causing an abrupt temperature
change.
Move or remove the heat source.
Mask the area pointing to the source of heat, or shorten the Detection
Length.
