background image

If you get stuck... 

At any point 

in this process, restart the 

thermostat by removing the 

thermostat from the wallplate, 

wait for 10 seconds, and snap it 

back into place. 

Return to 

2.1

.

Need more help?

 Find additional 

information in the 

User Guide.

Getting Help

Connect to your Wi-Fi network

2

Register online for remote access

3

 

2.1b  Make sure the thermostat displays  

  

Wi-Fi Setup

.

 

2.1c  On the wireless device (laptop,    

 

 

tablet, smartphone), view the  

 

 

 

list of available Wi-Fi networks.

 

2.1d  Connect to the network called    

  

NewThermostat_123456

  

 

 

(the number will vary).

 

Note

If you are asked to specify a home,  

 

public, or office network, select  

 

 

Home Network

.

M33852

HOLD

2.3  Make sure your thermostat is  

 connected

 

While the connection is in process, your  

 

thermostat will flash 

Wait

 for up to 3 minutes.  

 

When the connection is complete, the  

 

display will show 

Wi-Fi Setup Connection  

 Success

.

 The Wi-Fi signal strength will  

 

appear in the top-right corner.

 

After about 60 seconds, the home screen  

 

will appear and 

Register at Total Connect

  

 

will flash until 

Step  3

  (registration) is  

 complete.

 

Note

If the thermostat displays 

Connection  

 Failure

 or continues to display 

Wi-Fi Setup

,  

 

confirm you correctly entered your home  

 

network password in step 2.2c. If correct,  

 

refer to the FAQ at honeywellhome.com/support

M33876

M33875

 

MERCURY NOTICE

: Do not place your old thermostat in the trash if it contains  

 

 mercury in a sealed tube. Contact the Thermostat Recycling Corporation at  

 

 www.thermostat-recycle.org or 1-800-238-8192 for information on how and  

 

where to properly and safely dispose of your old thermostat.

NOTICE

: To avoid possible compressor damage, do not run air conditioner  

 if the outside temperature drops below 50°F (10°C).

Need more help?

 

Visit honeywellhome.com/wifi-thermostat or call 1-800-633-3991 

for assistance before returning the thermostat to the store.

 

3.3b

 

Notice that when the thermostat   

 

is successfully registered, the  

 

 

Total Connect Comfort  

 

 

 

registration screen will display  

 

 

a SUCCESS message.

 

 

In the thermostat display, 

 

 

you will see 

Setup  

 

  Complete

 for about 

 

 

90 seconds.

 

3.3c  Also notice that your thermostat  

 

 

displays its signal strength.

 

 

Congratulations! You’re done.  

 

 

You can now control your  

 

 

 

thermostat from anywhere 

 

 

through your tablet, laptop, or  

 

  smartphone.

 

 

Total Connect Comfort free app 

 

 

is available for Apple

®

 iPhone

® 

,  

   iPad

® 

 and iPod

 

touch

®

  devices 

 

 

at iTunes

® 

 or at Google Play

®

 

 

 

for all Android

 devices.

© 2018 Resideo Technologies, Inc. All rights reserved. The Honeywell 
Home logo is used under license from Honeywell International Inc.
69-2723EFS—03   M.S.   Rev. 12-18
Printed in U.S.A.

Resideo Inc., 1985 Douglas Drive North, 
Golden Valley, MN 55422

69-2723EFS-03

Thermostat ID Card

Use the MAC ID and CRC ID to register  
this product at 

mytotalconnectcomfort.com

Carte d’identification de thermostat

Utilisez l’identification MAC et l’identification CRC pour enregistrer  
ce produit à 

mytotalconnectcomfort.com

Tarjeta de identificación del termostato

Utilice la identificación MAC y la identificación CRC para inscribir este 
producto en 

mytotalconnectcomfort.com

www.resideo.com

1.12  Determine your heating/cooling system type

 

Important!

 Heating/cooling system type must be set so that your thermostat  

 

operates properly and does not damage your system.

 

1.12a  If you have a traditional system (natural gas forced air with A/C), your  

 

 

thermostat is set up by default to control this system.

  Go 

to 

Step  2 

.

 

1.12b If your system is:

 

•  Multistage equipment

 

•  Any type of heat pump

 

• Hydronic

 

• Other

 

You MUST change the system type by setting system function 1.  

 

See “Setting functions and options” in the 

User Guide

.

Not sure of your heating/cooling system type?  

Refer to FAQ on honeywellhome.com/support

1.13  Test your thermostat

 

Congratulations! Your thermostat is operational.

 

1.13a  Press the 

System

 button to  

 

 

change to heating or cooling  

 

 

and begin operation.

  Heating/cooling system not turning on? 

  Refer to User Guide or FAQ at 

 honeywellhome.com/support

 

1.13b For remote access to your  

 

 

thermostat, continue to 

Step  2 

.

 

 

MCR33880

2.1  Connect to your thermostat

 

 

2.1a  Connect your wireless device to  

 

 

your home network.

  

  

Any of these device types  

 

 

will work:

 

 

•  Tablet (recommended)

 

 

•  Laptop (recommended)

 

 

• Smartphone

 

View the Wi-Fi Enrollment video  

 

at honeywellhome.com/wifi-thermostat

2.2  Join your home network

 

2.2a

 

Open your web browser to access  

 

    the Thermostat Wi-Fi Setup page.  

 

    The browser should automatically  

 

    direct you to the correct page; if it  

 

    does not, go to http://192.168.1.1

 2.2b

 

Find the name of your home network  

 

    on this page and select it.

 

Note

Some routers have enhanced  

 

features such as guest networks; use  

 

your home network.

 

2.2c  Complete the instructions for joining  

 

    your Wi-Fi network and click on the  

 

  

Connect

 button. (Depending on your  

 

    network setup, you may see an  

 

    instruction such as Enter Password  

 

    for your home network.)

 

Note

If you did not correctly connect to  

 

the thermostat, you may see your home  

 

router page. If so, return to Step 2.1.

Thermostat Wi-Fi-Setup page

To view and set your Wi-Fi thermostat remotely, you 

must have a Total Connect Comfort account. Follow 

the instructions below.

 

View the Wi-Fi Thermostat Registration  

 

video at honeywellhome.com/wifi-thermostat

3.1  Open the Total Connect Comfort  

 

web site

 

Go to www.mytotalconnectcomfort.com

3.2  Login or create an account

 

If you have an account, 

 

 click 

Login

 

– or –

 click 

Create An Account

 

3.2a Follow the instructions on the  

 

  screen.
 3.2b 

Check your email 

for a response   

 

 

from My Total Connect Comfort.  

 

 

This may take several minutes.

 

Note

If you do not receive a response,  

 

check your junk mailbox or use an  

 

alternate e-mail address.

 3.2c 

Follow activation instructions

 in 

 

 

the email.

 

3.2d Log in.

MAC ID

MAC CRC

3.3  Register your Wi-Fi thermostat

 

After you are logged in to your Total    

 

Connect Comfort account, register 

 

your thermostat. 

 

3.3a Follow the instructions on 

 

 

the screen. After adding 

 

 

your thermostat location 

 

 

you must enter your  

 

 

thermostat’s unique  

  identifiers:
 

 

•  MAC ID

 

 

•  MAC CRC

 

 

Note

These IDs are listed on the  

 

Thermostat ID Card included  

 

in the thermostat package.  

 

The IDs are not case sensitive.

°

72

Reviews: