Honeywell Home FocusPRO TH6320WF1 Troubleshooting Download Page 1

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TROUBLE SHOOTING STEPS

First is how to connect / reconnect to wifi, second part is the things to try if it doesn’t connect:

If connectivity is lost between your Wi-Fi FocusPRO (RTH6580WF) thermostat, please follow the steps listed

below:

If your device was previously connected to the home Wi-Fi network, remove the faceplate of the thermostat for 30

seconds and then reattach it. After 2 minutes, attempt to change the thermostat temperature via the My Total

Connect Comfort Mobile App or web portal. If the thermostat still shows as offline, perform the following:

1. Verify WI-FI SETUP is displayed across the top of the screen. If WI-FI SETUP is not displayed, locate the

thermostat model number (located on the back of the thermostat face plate) and perform the steps below for your

model:

TH6320WF1, RTH6580WF

Press and Hold Fan and Up arrow for 10-15 seconds.

Press Next until 39 appears on the left side of the screen.

Use the Down arrow to change the 1 on the right side of the screen to 0, press Done. WiFi Setup will appear on the

thermostat screen, flashing.

TH8320WF, RTH8580WF

Press the “system” button on the face of the thermostat.

Press and hold the 2nd and 4th blank box for approximately 10-15 seconds.

Using the Up and Down arrows on the left side of the screen, change the number on the left to 0900.

Using the Up and Down arrows on the right side of the screen, change the 1 to a 0 and press DONE.

WiFi Setup will appear on the thermostat screen, flashing.

2. On a wireless device (tablet, laptop, smartphone), open the "Settings" to view the list of available Wi-Fi networks.

Connect to the network named "NewThermostat_123456" (the number will vary).

3. Open a web browser to access the Thermostat Wi-Fi Setup page. The browser should automatically direct you to

the correct page. If you are not automatically re-directed, enter '192.168.1.1' into the address bar of the web browser

and press enter to navigate to the Thermostat Wi-Fi Setup page.

4. Find the name of the home network on this page and select it.

5. Enter the password.

6. Select 'CONNECT'.

7. Once completed, the thermostat display will read Wi-Fi Setup Connection Successful.

Summary of Contents for FocusPRO TH6320WF1

Page 1: ...right side of the screen to 0 press Done WiFi Setup will appear on the thermostat screen flashing TH8320WF RTH8580WF Press the system button on the face of the thermostat Press and hold the 2nd and 4t...

Page 2: ...30 seconds Clears short term memory Power cycle the router for 30 seconds Clears short term memory and resets router tasks Verify the Wi Fi router does not have a limit to the number of devices that c...