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You make up and provide your
Personal Identification Number
(PIN) when you establish your
account with OnStar. You should
write down your PIN and keep it
with you at all times.

You can change your PIN at any time.
Contact the OnStar advisor by
pressing the OnStar button, or by
calling (888) 4-ONSTAR.

If you forget your PIN, contact the
OnStar advisor. For security reasons,
your PIN will be mailed to you.

Although Virtual Advisor can
provide information on many
subjects, you can set up a
customized profile with OnStar that
makes it easier to get information
about areas that are of specific
interest to you. To do this, you must
go to the OnStar web site, www.
onstar.com. This is a secure site; you
will need your account number and
PIN to access your account
information and to design your
customized profile.

If you do not have Internet access, a
default profile can be set up for you.

The system will connect you to the
Virtual Advisor. The Virtual Advisor
will prompt you for the information
you desire.

If you would like to hear a list of
voice commands that are available,
say ‘‘Help.’’ OnStar is continually
upgrading the system, and new
commands become available.

Press the DOT button.
OnStar will respond with ‘‘Ready.’’
Say ‘‘Virtual Advisor.’’

When you subscribe to Personal
Calling, you can also enjoy the
benefits of Virtual Advisor. This
feature lets you hear information in
your car about weather, sports, news,
and stocks. It is even possible to
have your e-mail read to you.

To use the Virtual Advisor from your
car:

Personal Identif ication Number

OnStar Virtual Advisor

OnStar

Comf ort and Convenience Features

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Summary of Contents for OnStar

Page 1: ...ces The Luxury and Leisure Plan adds Information and Convenience Services Ride Assist Route Support The Directions and Connections Plan provides these additional features Online Concierge Services Rem...

Page 2: ...wers then explain your mistake The advisor will ask about the nature of the emergency locate your car and notify the appropriate emergency service agencies There is a problem in the system Press the O...

Page 3: ...you are ever in an accident that causes the airbags to deploy the OnStar system automatically places a call provided the OnStar system and your car s electrical system are still intact The advisor wil...

Page 4: ...OnStar advisor can make the arrangements for you Use the OnStar button or call 888 4 ONSTAR The OnStar advisor can give you verbal directions from your current location to a desired destination From y...

Page 5: ...hone number or the system responds with the wrong digit say Clear This will cause the system to erase the last digit If you need to cancel the phone call attempt before entering the complete phone num...

Page 6: ...too much background noise Repeat the command after a short pause With voice feedback off the system will respond with a tone rather than Ready or repeating each number you say Other responses will sti...

Page 7: ...y Call OnStar will respond with Nametag Please Say the nametag for the number you want to call OnStar will respond with Calling nametag then place the telephone call If you have forgotten what nametag...

Page 8: ...that digit Say the third digit of the code Say the fourth digit of the code OnStar will repeat that digit OnStar will respond with Security code number is now ON OFF If you forget the security code en...

Page 9: ...d your account number and PIN to access your account information and to design your customized profile If you do not have Internet access a default profile can be set up for you The system will connec...

Page 10: ...ning System GPS to locate your car for functions such as route guidance and roadside assistance GPS is affected by structures that can obstruct the signal such as tunnels parking structures and tall b...

Page 11: ...202...

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