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HomesteadImplements.com
®
Warranty Information
Homestead Implements Warranty
placed on the outside of the returned product(s). Returns/claims without an RMA number will be subject
to a 25% restocking fee, providing the criteria below have been met*.
Returns within 30 days of receipt are exchanged or the purchase is refunded completely. Returns after 30
days from the invoice date with an RMA number are subject to a 25% restocking fee. No returns accepted
after 60 days.
*For returns, all parts must be returned in the original package and not be damaged and must be in a
condition that justifies resale. Returns that are incomplete unit(s) will be billed for the missing parts
before any credit is issued. Credit will only be issued after inspection by our staff.
All returns must be
sent freight prepaid. We will not accept any package shipped C.O.D.
Warranty claims must be shipped with all original parts included should Homestead Implements confirm
culpability for damage on the product. Homestead Implements will examine each Warranty claim
individually and decide whether to repair or replace the item. If return shipping is required,
it must be
sent freight prepaid. We will not accept any package shipped C.O.D.
Homestead Implements will cover any return shipping on replacement or repaired parts.
Orders canceled after product ships are subject to freight charges and or restocking charges. Freight
charges will be applied based on the actual costs, to and from, the shipping location and the original
purchaser
only within the Continental U.S.
Canceling or returning item(s) results in loss of free freight
eligibility. You will be responsible for all freight charges.
Returned items and Warranty claims may be shipped to
Jamestown Advanced Products Corp., 2855
Girts Road, Jamestown, NY 14701
Damages
Damages are to be reported to Jamestown Advanced Products as soon as possible, or no later than five
business days after receipt of the shipment per the signed bill of lading. Should the product(s) become
damaged during transit it is th
e customer’s responsibility to notify the carrier’s agent and the carrier’s
agent acknowledgment of such damage noted on the bill of lading. The customer is then to immediately
notify Jamestown Advanced Products Corp of such damage and a claim will be filed.
Homestead Implements, and Jamestown Advanced Products, will not be responsible for charges incurred
per the customer’s request for outside service contractor
s to repair/alter/check any of our products without
prior written approval.
Additional Information
www.homesteadimplements.com
Customer Service Representative
: 833-625-0635
Homestead Implements/Jamestown Advanced Products
2855 Girts Road, Jamestown, NY 14701
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