Warranty Information
The manufacturer provides warranty in accordance with the legislation of the customer's
own country of residence, with a minimum of 1 year (Germany: 2 years), starting from the
date on which the appliance is sold to the end user.
The warranty only covers defects in material or workmanship.
The repairs under warranty may only be carried out by an authorized service centre.
When making a claim under the warranty, the original bill of purchase (with purchase date)
must be submitted.
The warranty will not apply in cases of:
- Normal wear and tear
- Incorrect use, e.g. overloading of the appliance, use of non-approved accessories
- Use of force, damage caused by external influences
- Damage caused by non-observance of the user manual, e.g. connection to an
unsuitable mains supply or non-compliance with the installation instructions
- Partially or completely dismantled appliances
Any questions, please contact us through Amazon message or send us an email to
[email protected]. We will reply as soon as we can and solve your concerns.
Please do leave us a review about the panel heater if it works fine. Enjoy the product!
Thanks.
