Troubleshooting
• If the pump fails to operate, check the following:
Check the circuit breaker, or try a different outlet to make sure the pump is getting electrical
power.
NOTE:
Always disconnect from electrical outlet before handling the pump.
• If the pump gurgles, spews, or “burps”:
Check the water level to make sure the pump has enough water to function.
•Obtaining a desired water level:
Check the water level daily the first week to measure the rate of evaporation; refill with water
as needed.
•If water is splashing outside the fountain:
Rearrange the rocks by moving them to the area in the base where they can be hit directly by
falling water.
6. Arrange the rocks provided onto the platform.
7. Attach the A/C adaptor jack to the base power cord. DO NOT plug into outlet at this time.
(Fig. 1)
8. Set the fountain on a level, waterproof surface.
9. Plug the cord into 120V household outlet. The switch located on the power cord controls the
fountain. If pump doesn't operate, rotate in-line switch once to turn “on” and once more to
turn “off”. Monthly maintenance will add to your pump's life.
NOTE:
Ensure that the electrical cord loops below the electrical outlet to form a 'Drip Loop'
(Fig. 6). This will prevent water from running down the cord into the electrical outlet.
6
7
Drip Loop
Figure 6
Figure 7
Front Plate
PVC Tubing
Inserts Here
Back Plate
Suction Feet
Impeller
Pump Inlet
Flow
Control
Lever
Housing
Maintenance
• To clean the pump:
Unplug from electrical outlet. Remove it from the base of the
fountain. Use a small brush or stream of water to remove
any debris (Fig 7).
• To keep water clean:
Periodically change water and clean the product according
to the water condition. Keeping the water clean prevents the
water from becoming sticky and forming micro-organisms.
We recommend distilled water to prevent mineral build-up.
• To clean off hard water deposits on
the base:
Soak the container in a mixture of vinegar and water to clean
and remove any mineral build-up.
• Keeping the water at an optimum
level:
Add water periodically to keep water level at an optimum
level to avoid shortening the life of the pump.
NOTE:
Never let the pump run dry, as this will shorten the
life of the pump.
• Fountain storage
Unplug the fountain from the electrical outlet, empty the
water, and store rocks and fountain in a dry, cool place.
