30
TROUBLESHOOTING
If any abnormality arises during use, please check the following points.
Note: If the unit still does not work, contact HoMedics Consumer Relations.
Under no circumstance should you disassemble or attempt to repair
the unit by yourself. Contact information for HoMedics Consumer
Relations Department can be found on the warranty page.
SYMPTOMS
POSSIBLE
CAUSES
CORRECTION
Unit does not turn
on when the START/
STOP button is
pushed.
Batteries have
run down.
Replace them with
four new “AAA”
alkaline batteries.
Battery polarities
have been positioned
incorrectly.
Re-insert the batteries in
the correct positions.
EE measurement error
symbol shown on
display or the blood
pressure value is
displayed excessively
low (or high).
Cuff has been placed
incorrectly.
Wrap the cuff properly so
that it is positioned
correctly. Measure again.
Did you talk or move
during measurement?
Keep arm steady during
measurement. Measure
again.
Shaking of the arm with
the cuff on.
E1 error symbol shown
on display.
Air circuit abnormality.
Cuff tube may not be
plugged into monitor
correctly.
Check cuff connection.
Measure again.
E2 error symbol shown
on display.
Inflation pressure
exceeding 300 mmHg.
Switch the unit off, then
measure again.
E3 error symbol shown
on display.
Error determining
measurement data.
Measure again.
EP error symbol shown
on display.
System error.
Turn off monitor and
measure again. If ‘EP’
error still appears on the
display, please call a
Consumer Relations
representative.
