ENGLISH
9
RETURNS & WARRANTY
SHOULD YOUR UNIT NOT WORK OR IF DAMAGED WHEN YOU FIRST TAKE IT OUT OF
THE BOX, PLEASE RETURN IT TO THE PLACE OF PURCHASE IMMEDIATELY.
30-CUP STAINLESS STEEL COFFEE URN / CU30SS
Should you have any questions, please contact us via email or at the customer service number listed
below between the hours of 8:00 AM and 5:00 PM, Monday through Friday, Central Standard Time.
Distributed by:
Nostalgia Products LLC
1471 Partnership Dr.
Green Bay, WI 54304-5685
Customer Service
Phone: (920) 347-9122
Web: www.nostalgiaproducts.com
Customer Service Inquiry
To submit a Customer Service inquiry, go to www.nostalgiaproducts.com and fill
out the Customer Service Inquiry form and click the Submit button.
A representative will contact you as soon as possible.
Product Warranty Terms
Nostalgia Products LLC (the “Company”) hereby warrants that for a period of one (1) year from the
date of original purchase, this product will be free of defects in material and workmanship under
normal home use, provided that the product is operated and maintained in accordance with the
operating instructions. As the sole and exclusive remedy under this warranty, the Company will
at its discretion either repair or replace the product found to be defective, or issue a refund on the
product during the warranty period. This warranty is only available to the original retail purchaser of
the product from the date of initial retail purchase, and is only valid with the original sales receipt, as
proof of purchase date is required to obtain warranty benefits. All warranty claims must be brought
to the attention of the Company within the warranty period and no later than 30 days of the failure
to perform. This warranty does not cover normal wear or damage caused by shipping, mishandling,
misuse, accident, alteration, improper replacement parts, or other than ordinary household use.
You may be required to return the product (with shipping prepaid by you) for inspection and
evaluation. Return shipping costs are not refundable. The Company is not responsible for returns
damaged or lost in transit. Unless otherwise specifically permitted by the operating instructions, this
warranty applies to indoor household use only. In order to obtain service under this warranty, please
contact the Company at the telephone number listed above or by filling out the Customer Service
Inquiry Form located at www.nostalgiaproducts.com. Warranty valid only in USA and Canada.
This warranty is in lieu of all other warranties, expressed or implied, including warranties of
merchantability and fitness for a particular purpose, which are hereby excluded to the extent
permitted by law. In no event shall the Company be liable for any indirect, incidental, consequential,
or special damages arising out of or in connection with this product or the use thereof. Some
states, provinces or jurisdictions do not permit the exclusion or limitation of incidental or
consequential damages, so the foregoing exclusion or limitation may not apply to you.
This warranty does not apply to re-manufactured merchandise.
Please read the operating instructions carefully. Failure to comply
with the operating instructions will void this warranty.
For more information, visit us online at www.nostalgiaproducts.com.
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Tweet along with us on Twitter at www.twitter.com/NostalgiaElctrx.
